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  • Virginia Consumer Data Protection Act (VCDPA) Guide

    27 septembre 2023, par Erin — Privacy

    Do you run a for-profit organisation in the United States that processes personal and sensitive consumer data ? If so, you may be concerned about the growing number of data privacy laws cropping up from state to state.

    Ever since the California Consumer Privacy Act (CCPA) came into effect on January 1, 2020, four other US states — Connecticut, Colorado, Utah and Virginia — have passed their own data privacy laws. Each law uses the CCPA as a foundation but slightly deviates from the formula. This is a problem for US organisations, as they cannot apply the same CCPA compliance framework everywhere else.

    In this article, you’ll learn what makes the Virginia Consumer Data Protection Act (VCDPA) unique and how to ensure compliance.

    What is the VCDPA ?

    Signed by Governor Ralph Northam on 2 March 2021, and brought into effect on 1 January 2023, the VCDPA is a new data privacy law. It gives Virginia residents certain rights regarding how organisations process their personal and sensitive consumer data.

    The VCDPA explained

    The law contains several provisions, which define :

    • Who must follow the VCDPA
    • Who is exempt from the VCDPA
    • The consumer rights of data subjects
    • Relevant terms, such as “consumers,” “personal data,” “sensitive data” and the “sale of personal data”
    • The rights and responsibilities of data controllers
    • What applicable organisations must do to ensure VCDPA compliance

    These guidelines define the data collection practices that VCDPA-compliant organisations must comply with. The practices are designed to protect the rights of Virginia residents who have their personal or sensitive data collected.

    What are the consumer rights of VCDPA data subjects ?

    There are seven consumer rights that protect residents who fit the definition of “data subjects” under the new Virginia data privacy law. 

    VCDPA consumer rights

    A data subject is an “identified or identifiable natural person” who has their information collected. Personally identifiable information includes a person’s name, address, date of birth, religious beliefs, immigration status, status of child protection assessments, ethnic origin and more.

    Below is a detailed breakdown of each VCDPA consumer right :

    1. Right to know, access and confirm personal data : Data subjects have the right to know that their data is being collected, the right to access their data and the right to confirm that the data being collected is accurate and up to date.
    2. Right to delete personal data : Data subjects have the right to request that their collected personal or sensitive consumer data be deleted.
    3. Right to correct inaccurate personal data : Data subjects have the right to request that their collected data be corrected.
    4. Right to data portability : Data subjects have the right to obtain their collected data and, when reasonable and possible, request that their collected data be transferred from one data controller to another.
    5. Right to opt out of data processing activity : Data subjects have the right to opt out of having their personal or sensitive data collected.
    6. Right to opt out of the sale of personal and sensitive consumer data : Data subjects have the right to opt out of having their collected data sold to third parties.

    Right to not be discriminated against for exercising one’s rights : Data subjects have the right to not be discriminated against for exercising their right to not have their personal or sensitive consumer data collected, processed and sold to third parties for targeted advertising or other purposes.

    Who must comply with the VCDPA ?

    The VCDPA applies to for-profit organisations. Specifically, those that operate and offer products or services in the state of Virginia.

    Who the VCDPA applies to

    Additionally, for-profit organisations that fit under either of these two categories must comply with the VCDPA :

    • Collect and process the personal data of at least 100,000 Virginia residents within a financial year or
    • Collect and process the personal data of at least 25,000 Virginia residents and receive at least 50% of gross revenue by selling personal or sensitive data.

    If a for-profit organisation resides out of the state of Virginia and falls into one of the categories above, they must comply with the VCDPA. Eligibility requirements also apply, regardless of the revenue threshold of the organisation in question. Large organisations can avoid VCDPA compliance if they don’t meet either of the above two eligibility requirements.

    What types of consumer data does the VCDPA protect ?

    The two main types of data that apply to the VCDPA are personal and sensitive data. 

    Types of VCDPA data

    Personal data is either identified or personally identifiable information, such as home address, date of birth or phone number. Information that is publicly available or has been de-identified (dissociated with a natural person or entity) is not considered personal data.

    Sensitive data is a category of personal data. It’s data that’s either the collected data of a known child or data that can be used to form an opinion about a natural person or individual. Examples of sensitive data include information about a person’s ethnicity, religion, political beliefs and sexual orientation. 

    It’s important that VCDPA-compliant organisations understand the difference between the two data types, as failure to do so could result in penalties of up to $7,500 per violation. For instance, if an organisation wants to collect sensitive data (and they have a valid reason to do so), they must first ask for consent from consumers. If the organisation in question fails to do so, then they’ll be in violation of the VCDPA, and may be subject to multiple penalties — equal to however many violations they incur.

    A 5-step VCDPA compliance framework

    Getting up to speed with the terms of the VCDPA can be challenging, especially if this is your first time encountering such a law. That said, even organisations that have experience with data privacy laws should still take the time to understand the VCDPA.

    VCDPA compliance explained

    Here’s a simple 5-step VCDPA compliance framework to follow.

    1. Assess data

    First off, take the time to become familiar with the Virginia Consumer Data Protection Act (VCDPA). Then, read the content from the ‘Who does the VCDPA apply to’ section of this article, and use this information to determine if the law applies to your organisation.

    How do you know if you reach the data subject threshold ? Easy. Use a web analytics platform like Matomo to see where your web visitors are, how many of them (from that specific region) are visiting your website and how many of them you’re collecting personal or sensitive data from.

    To do this in Matomo, simply open the dashboard, look at the “Locations” section and use the information on display to see how many Virginia residents are visiting your website.

    Matomo lets you easily view your visitors by region

    Using the dashboard will help you determine if the VCDPA applies to your company.

    2. Evaluate your privacy practices

    Review your existing privacy policies and practices and update them to comply with the VCDPA. Ensure your data collection practices protect the confidentiality, integrity and accessibility of your visitors.

    One way to do this is to automatically anonymise visitor IPs, which you can do in Matomo — in fact, the feature is automatically set to default. 

    ip address anonymity feature

    Another great thing about IP anonymisation is that after a visitor leaves your website, any evidence of them ever visiting is gone, and such information cannot be tracked by anyone else. 

    3. Inform data subjects of their rights

    To ensure VCDPA compliance in your organisation, you must inform your data subjects of their rights, including their right to access their data, their right to transfer their data to another controller and their right to opt out of your data collection efforts.

    That last point is one of the most important, and to ensure that you’re ready to respond to consumer rights requests, you should prepare an opt-out form in advance. If a visitor wants to opt out from tracking, they’ll be able to do so quickly and easily. Not only will this help you be VCDPA compliant, but your visitors will also appreciate the fact that you take their privacy seriously.

    To create an opt-out form in Matomo, visit the privacy settings section (click on the cog icon in the top menu) and click on the “Users opt-out” menu item under the Privacy section. After creating the form, you can then customise and publish the form as a snippet of HTML code that you can place on the pages of your website.

    4. Review vendor contracts

    Depending on the nature of your organisation, you may have vendor contracts with a third-party business associate. These are individuals or organisations, separate from your own, that contribute to the successful delivery of your products and services.

    You may also engage with third parties that process the data you collect, as is the case for many website owners that use Google Analytics (to which there are many alternatives) to convert visitor data into insights. 

    Financial institutions, such as stock exchange companies, also rely on third-party data for trading. If this is the case for you, then you likely have a Data Processing Agreement (DPA) in place — a legally binding document between you (the data controller, who dictates how and why the collected data is used) and the data processor (who processes the data you provide to them).

    To ensure that your DPA is VCDPA compliant, make sure it contains the following items :

    • Definition of terms
    • Instructions for processing data
    • Limits of use (explain what all parties can and cannot do with the collected data)
    • Physical data security practices (e.g., potential risks, risk of harm and control measures)
    • Data subject rights
    • Consumer request policies (i.e., must respond within 45 days of receipt)
    • Privacy notices and policies

    5. Seek expert legal advice

    To ensure your organisation is fully VCDPA compliant, consider speaking to a data and privacy lawyer. They can help you better understand the specifics of the law, advise you on where you fall short of compliance and what you must do to become VCDPA compliant.

    Data privacy lawyers can also help you draft a meaningful privacy notice, which may be useful in modifying your existing DPAs or creating new ones. If needed, they can also advise you on areas of compliance with other state-specific data protection acts, such as the CCPA and newly released laws in Colorado, Connecticut and Utah.

    How does the VCDPA differ from the CCPA ?

    Although the VCDPA has many similarities to the CCPA, the two laws still have their own approach to applying the law. 

    Here’s a quick breakdown of the main differences that set these laws apart.

    Definition of a consumer

    Under the VCDPA, a consumer is a “natural person who is a Virginia resident acting in an individual or household context.” Meanwhile, under the CCPA, a consumer is a “natural person who is a California resident acting in an individual or household context.” However, the VCDPA omits people in employment contexts, while the CCPA doesn’t. Hence, organisations don’t need to consider employee data.

    Sale of personal data

    The VCDPA defines the “sale of personal data” as an exchange “for monetary consideration” by the data controller to a data processor or third party. This means that, under the VCDPA, an act is only considered a “sale of personal data” if there is monetary value attached to the transaction.

    This contrasts with the CCPA, where that law also counts “other valuable considerations” as a factor when determining if the sale of personal data has occurred.

    Right to opt out

    Just like the CCPA, the VCDPA clearly outlines that organisations must respond to a user request to opt out of tracking. However, unlike the CCPA, the VCDPA does not give organisations any exceptions to such a right. This means that, even if the organisation believes that the request is impractical or hard to pull off, it must comply with the request under any circumstances, even in instances of hardship.

    Ensure VCDPA compliance with Matomo

    The VCDPA, like many other data privacy laws in the US, is designed to enhance the rights of Virginia consumers who have their personal or sensitive data collected and processed. Fortunately, this is where platforms like Matomo can help.

    Matomo is a powerful web analytics platform that has built-in features to help you comply with the VCDPA. These include options like :

    Try out the free 21-day Matomo trial today. No credit card required.

  • ffmpeg mp4 stream metadata update does not work [closed]

    25 septembre 2023, par Georgy Kalinchuk

    I have an mp4 file (tmp2.mp4) with 1 video stream and 2 audio streams. Here is it's ffprobe -i tmp2.mp4 results :

    


    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'tmp2.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.76.100
  Duration: 00:58:02.92, start: 0.000000, bitrate: 3376 kb/s
  Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x640 [SAR 1:1 DAR 2:1], 3110 kb/s, 25 fps, 25 tbr, 16k tbn, 50 tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
  Stream #0:2(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]



    


    I want to update title of the second audio stream. I tried to do it with this command :

    


    ffmpeg -y -i tmp2.mp4 -map 0 -c copy -metadata:s:a:1 title="ExampleTitle" tmp3.mp4


    


    I get this results :

    


    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'tmp2.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.76.100
  Duration: 00:58:02.92, start: 0.000000, bitrate: 3376 kb/s
  Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x640 [SAR 1:1 DAR 2:1], 3110 kb/s, 25 fps, 25 tbr, 16k tbn, 50 tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
  Stream #0:2(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
Output #0, mp4, to 'tmp3.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.76.100
  Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x640 [SAR 1:1 DAR 2:1], q=2-31, 3110 kb/s, 25 fps, 25 tbr, 16k tbn, 16k tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
  Stream #0:2(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
      title           : ExampleTitle
Stream mapping:
  Stream #0:0 -> #0:0 (copy)
  Stream #0:1 -> #0:1 (copy)
  Stream #0:2 -> #0:2 (copy)
Press [q] to stop, [?] for help
frame=87073 fps=78414 q=-1.0 Lsize= 1435523kB time=00:58:02.81 bitrate=3376.5kbits/s speed=3.14e+03x    
video:1322284kB audio:109355kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.271279%


    


    According to output, it seems like it worked :

    


      Stream #0:2(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
      title           : ExampleTitle


    


    And then i ffprobe newly created file with ffprobe -i tmp3.mp4 and get this :

    


    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'tmp3.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.76.100
  Duration: 00:58:02.92, start: 0.000000, bitrate: 3376 kb/s
  Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x640 [SAR 1:1 DAR 2:1], 3110 kb/s, 25 fps, 25 tbr, 16k tbn, 50 tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
  Stream #0:2(und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]


    


    title just disappeared from Stream #0:2. Video players also display both streams as Unkwnown.

    


    The fun part is that language tag update works, when i do this :

    


    ffmpeg -y -i tmp2.mp4 -map 0 -c copy -metadata:s:a:0 language=eng -metadata:s:a:1 language=rus tmp3.mp4


    


    I get exactly what i expect from ffprobe :

    


    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'tmp3.mp4':
  Metadata:
    major_brand     : isom
    minor_version   : 512
    compatible_brands: isomiso2avc1mp41
    encoder         : Lavf58.76.100
  Duration: 00:58:02.92, start: 0.000000, bitrate: 3376 kb/s
  Stream #0:0(eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709), 1280x640 [SAR 1:1 DAR 2:1], 3110 kb/s, 25 fps, 25 tbr, 16k tbn, 50 tbc (default)
    Metadata:
      handler_name    : VideoHandler
      vendor_id       : [0][0][0][0]
  Stream #0:1(rus): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]
  Stream #0:2(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s
    Metadata:
      handler_name    : SoundHandler
      vendor_id       : [0][0][0][0]


    


    


    und changed to eng and rus accordingly

    


    


    What am i doing wrong ?

    


    Just in case, my fmpeg version output :

    


    ➜  tmp git:(master) ✗ ffmpeg -version                                                                                        
ffmpeg version 4.4.2-0ubuntu0.22.04.1 Copyright (c) 2000-2021 the FFmpeg developers
built with gcc 11 (Ubuntu 11.2.0-19ubuntu1)
configuration: --prefix=/usr --extra-version=0ubuntu0.22.04.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --arch=amd64 --enable-gpl --disable-stripping --enable-gnutls --enable-ladspa --enable-libaom --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libcodec2 --enable-libdav1d --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libjack --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librabbitmq --enable-librubberband --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libsrt --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvidstab --enable-libvorbis --enable-libvpx --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzimg --enable-libzmq --enable-libzvbi --enable-lv2 --enable-omx --enable-openal --enable-opencl --enable-opengl --enable-sdl2 --enable-pocketsphinx --enable-librsvg --enable-libmfx --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libx264 --enable-shared
libavutil      56. 70.100 / 56. 70.100
libavcodec     58.134.100 / 58.134.100
libavformat    58. 76.100 / 58. 76.100
libavdevice    58. 13.100 / 58. 13.100
libavfilter     7.110.100 /  7.110.100
libswscale      5.  9.100 /  5.  9.100
libswresample   3.  9.100 /  3.  9.100
libpostproc    55.  9.100 / 55.  9.100



    


  • GDPR Compliance Checklist : A Detailed Walkthrough

    14 septembre 2023, par Erin — GDPR

    As digital transformation drives global economies, data has become a valuable currency to businesses of all shapes and sizes. As a result, the complex issue of data privacy is often in the spotlight.

    The General Data Protection Regulation (GDPR) is the key legal framework in the European Union to protect individual privacy and regulate business data handling. 

    Compliance with the GDPR is not just a legal mandate, it’s also good business. An 86% majority of users want more control over their data and 47% of users have switched providers over data privacy concerns.

    To help guide your business decisions around user privacy, this article will cover the key principles of GDPR, including a comprehensive GDPR compliance checklist.

    The key principles and requirements of GDPR

    Before we can translate GDPR’s objectives into practical steps, let’s begin with the defining features and key principles.

    GDPR : An overview

    The GDPR bolsters and unifies data protection standards for everyone within the EU. Enacted in 2018, it represented a seismic shift for companies and public authorities alike in protecting personal information. Its primary objective is to offer greater control to individuals over their data and to hold organisations accountable for its protection.

    GDPR establishes a legal framework that mandates corporate compliance with key principles to ensure user data security, transparency and choice. It sets the terms for your organisation’s privacy practices and the landscape of legal obligations you must navigate in data handling. 

    Key principles of GDPR

    There are seven core principles pivotal to GDPR compliance, which provide a roadmap for ethical and legal data practices.

    An infographic showing the 7 core principles of GDPR which are
    • Lawfulness, fairness and transparency : This principle demands lawful and fair processing of personal data. Companies should be transparent about their data processing activities, providing clear information in an accessible form.
    • Purpose limitation : Personal data should be collected for explicit, legitimate purposes and not further processed in a way incompatible with those purposes. This demands careful planning of data processing activities.
    • Data minimisation : Companies should only collect personal data that are necessary for their specified purposes, as anything more than this is illegal. This principle emphasises the importance of limiting scope, rather than performing blanket data collection.
    • Accuracy : This principle calls for maintaining data that is accurate, up-to-date and not misleading. Regular internal audits and updates are crucial to following this principle.
    • Storage limitation : Personal data should only be kept for as long as necessary for the purposes for which it was collected. This underscores the need for a detailed retention policy in your GDPR compliance efforts.
    • Integrity and confidentiality : Companies should protect personal data from unauthorised or unlawful processing and accidental loss or damage. Your organisation’s technical security measures play a vital role in this.
    • Accountability : Organisations should be able to demonstrate their compliance with GDPR principles. This underscores the importance of records of processing activities and regular audits as part of your compliance checklist.

    The importance of GDPR compliance for businesses

    Embracing GDPR compliance isn’t merely a matter of avoiding penalties — it’s a commitment to principles that reflect integrity, transparency and respect for personal data. At Matomo, we champion these principles, empowering companies with powerful and compliant web analytics. We make the compliance journey accessible and straightforward, making sure website analytics aligns with legal obligations and ethical practices.

    The implications of non-compliance

    It’s easy to highlight the dramatic fines imposed on tech giants such as Google and Meta. However, it’s essential to recognise that GDPR compliance extends to all companies, including small businesses — for whom even smaller fines can have a significant impact.

    The implications of non-compliance aren’t limited to financial penalties alone, either. Failing to meet obligations can tarnish reputations, erode trust and hinder business activities. Non-compliance could lead to a breach of privacy policy, causing a ripple effect that may be challenging to overcome.

    The potential benefits of being GDPR compliant

    Adhering to GDPR regulations is more than a checkbox on a form — it’s a comprehensive approach to handling personal data responsibly. It fosters trust, opens doors to European customers and builds enduring relationships with individuals whose rights are protected. In fulfilling these obligations and practices, businesses not only meet legal requirements but also foster a culture of ethical conduct and business success.

    Comprehensive GDPR compliance checklist

    Ensuring GDPR compliance may seem like a complex task, but this detailed checklist will simplify your journey. From consent management to data security, we’ve got you covered.

    A sample of a GDPR compliance checklist, created by summarizing the points in this section of this article.

    Establish personal data collection and consent management

    When it comes to GDPR compliance, not all consent is created equal. Two distinct forms exist : explicit consent and implied consent. But what exactly sets them apart, and why does it matter to your organisational measures ?

    Explicit consent from users means that the individual has unequivocally agreed to the processing of personal data. It’s an unambiguous agreement, often obtained through a deliberate action like ticking a box. Details are paramount, as the person giving consent must be fully informed about the processing activities.

    • Inform clearly : Use plain language to explain how data will be used and be transparent about processing practices.
    • Obtain active agreement : Use forms or checkboxes (not pre-ticked boxes) to ensure active participation and that you are obtaining explicit user consent.
    • Document it : Keep records of consent, including when and how it was obtained, as a crucial part of your compliance efforts.
    • Facilitate withdrawal : Use consent mechanisms that allow for easy withdrawal of consent for users who decide to opt out.
    • Manage consent forms : Tools like Matomo’s Consent Management Platform can provide accessible forms that not only enhance transparency but also empower individuals, allowing them to feel in control of their details and rights.

    Facilitate data subject rights and access requests

    GDPR emphasises individual rights by empowering users with control over their personal data processing. Here’s a succinct breakdown :

    • Know the rights of individuals : GDPR outlines individual rights such as data access, error rectification, erasure and data portability, allowing individuals to guide how their details are used, processed or shared.
    • Simplify complying with access requests : Companies must respond to access requests efficiently, usually within one month, without undue delay, reflecting organisational measures of respect.
    • Employ ethical and compliant digital analytics : As a leader in ethical web analytics, Matomo subtly aids in compliance efforts, protecting privacy without compromising functionality.

    These practices align with a modern understanding of privacy, emphasising more than legal obligations. By employing Matomo, companies simplify the processing of access requests, which fosters transparency and user control over personal data.

    Implement clear data privacy practices

    Data privacy and consent mechanisms are key tools for compliance. Crafting a comprehensive privacy policy helps protect individuals’ rights and provides integrity in personal data processing. Designing sites and applications with data protection in mind ensures your compliance from the ground-up.

    • Create an easy to understand privacy policy : Create a clear, GDPR-compliant privacy policy that details processing activities, storage limitations and organisational measures, all in plain language. 

    By implementing these steps, companies not only adhere to their legal obligations but also foster an inclusive community that values privacy and ethics. Whether you’re an IT professional or marketer, Matomo’s platform can guide you through the maze of GDPR complexities, inspiring positive change towards responsible data handling.

    Implement data storage limitations and robust security

    Data storage and security are foundational elements of compliance efforts. Companies must foster a proactive approach to preventing data breaches by understanding potential cyberthreats and enforcing appropriate security controls across applications and infrastructures.

    An infographic of a statistic from the General Data Protection Regulation
    • Implement storage limitations : Define limitations on time and scope to avert undue retention and protect personal details.
    • Embrace technical security : Utilise secure processes like encryption, access controls, firewalls and so on, bolstering protection by design.
    • Establish a comprehensive security policy : Align security practices with privacy laws and regulations, including GDPR.
    • React swiftly to personal data breaches : A security breach requires an immediate response, without undue delay, to honour legal obligations and maintain customer trust. Develop a plan for notifying supervisory authorities and affected individuals promptly in the event of a personal data breach.

    Security measures for personal data are about more than just fulfilling legal obligations — they’re about building a safe and ethical digital ecosystem that instils confidence in customers.

    Keep cross-border data transfers in mind

    Cross-border data transfers present a unique challenge, with increased complexity due to varying data privacy laws across regions. You must understand the respective regulations of participating countries and align your compliance practices appropriately to respect all that are relevant to your organisation. 

    For example, data privacy laws in the US are generally more lax than the GDPR so US companies taking on EU customers must hold themselves to a higher standard, with stricter controls placed on their data processing practices.

    • Evaluate third-party services : For companies utilising global networks of third-party services, be sure to select providers that maintain ongoing knowledge and vigilance towards privacy law compliance. Platforms like Matomo that innately prioritise transparency and privacy, have implemented robust security measures, and document transfers diligently are worth considering. 

    Conduct internal audits and compliance checks

    Compliance is not a “one and done” setup, but an ongoing journey requiring regular internal audits. Systems settings can drift over time, and datasets can become increasingly complex as companies scale. Human error happens, too. Audits identify gaps in your compliance efforts to guide actionable improvements. 

    • Conduct regular audits : Stay proactive with internal audits and systematic monitoring, adapting policies to align with privacy laws. Clarity in privacy notices and cookie banners fosters confidence, while regular assessments ensure alignment with GDPR requirements.
    • Ensure transparency : Platforms like Matomo simplify audits, offering valuable insights and support for ethical web analytics and transparency. The right platform can increase visibility and make generating your reports easier. Integrating these processes guarantees GDPR-aligned measures while emphasising data ownership and customer-centric values.
    • Educate and train staff : Engage in ongoing staff education and training on GDPR compliance, privacy policies, and their related responsibilities.

    Case study : GDPR compliance in action

    Achieving compliance with the General Data Protection Regulation (GDPR) stands as a paramount concern for businesses worldwide. Both small and large companies have embarked on this journey, implementing measures and revising privacy policies to conform to these regulations.

    Typeform

    Based in Ireland, Typeform, a company dealing with online forms, took GDPR compliance very seriously. Here’s how they achieved it :

    1. Conducting a data protection impact assessment (DPIA) : This vital step helped them assess personal data breach risks and enabled systematic monitoring of potential challenges.
    2. Implementing technical and organisational measures : Security measures such as encryption, access control and drafting a security policy reinforced their personal data processing mechanisms.
    3. Revamping privacy policy : They transformed their privacy policy with accessible, plain language, making it clear and user-friendly.
    4. Appointing a data protection officer (DPO) : This aligned with their core activities and strengthened their compliance efforts.

    The benefits for Typeform were profound :

    • Enhanced customer trust and confidence
    • Reduced risk of fines and penalties
    • Bolstered data security and privacy
    • Improved brand reputation, positioning them favourably among European customers

    Ensuring GDPR Compliance with Matomo Analytics

    Matomo is more than just an analytics platform ; it is a trusted guide in the realm of data privacy. Our mission is to empower users with full data ownership, fostering an inclusive digital community built on trust and transparency. Our suite of features has been meticulously designed to align with GDPR regulations, ensuring that businesses can navigate the complexities of compliance with ease and confidence.

    1. Data Anonymisation

    Matomo’s focus on ethical digital analytics means the platform allows for the anonymisation of user data, ensuring that individual identities remain protected.

    2. Robust GDPR Management

    Beyond just a GDPR Manager, Matomo provides an encompassing framework to streamline compliance activities. From managing user consent to meticulous record-keeping of processing activities, Matomo ensures you are always a step ahead.

    3. User Empowerment with Opt-Out Capabilities

    Matomo respects user choices. The platform offers users an easy way to opt-out of all tracking, giving them control over their data.

    4. First-party Cookies as the Standard

    By using first-party cookies by default, Matomo ensures data remains with the website owner, minimising potential breaches or misuse.

    5. Transparent Data Collection Practices

    Users have the right to know their data. With Matomo, they can view the exact data being collected, reinforcing a transparent relationship between businesses and their users.

    6. Visitor Data Management

    Upon request, Matomo offers capabilities to delete visitor data, aligning with the GDPR’s right to be forgotten.

    7. Data Ownership and Privacy Assurance

    Unlike other web analytics platforms, with Matomo, you retain full ownership of your data and can rest assured that it is not being used for other purposes such as advertising.

    8. IP Anonymisation

    Protecting user location details, Matomo anonymises IP addresses, adding an additional layer of privacy.

    9. Customisable Data Visualisation

    Recognising that not all data is essential, Matomo allows the disabling of visitor logs and profiles, giving businesses the flexibility to decide what data they track.

    By taking a holistic approach to GDPR compliance, Matomo streamlines the processes for you and ensures you follow the legal and ethical best practices.

    Screenshot showing the advanced GDPR manager in the Matomo dashboard

    Start your GDPR compliance journey today

    The global focus on data privacy requires using a GDPR compliance checklist. With 137 countries implementing data protection laws (UN), companies must align with international standards. Compliance, after all, goes beyond avoiding breaches— it’s about upholding privacy and building trust.

    As your trusted guide, Matomo invites you on this GDPR journey. With us, you’ll uphold privacy obligations and manage your processing activities effectively. Compliance isn’t a one-time task but a continuous journey to enhance practices and align with individual rights. Start this vital journey with Matomo today. Try it free for 21-days. No credit card required.

    Disclaimer

    We are not lawyers and don’t claim to be. The information provided here is to help give an introduction to GDPR. We encourage every business and website to take data privacy seriously and discuss these issues with your lawyer if you have any concerns.