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• avformat/dashdec : Check whitelist

  15 janvier, par Michael Niedermayer

  avformat/dashdec : Check whitelist
  Fixes : CVE-2023-6602, V. DASH Playlist SSRF
  Found-by : Harvey Phillips of Amazon Element55 (element55)
  
  Signed-off-by : Michael Niedermayer <michael@niedermayer.cc>
  

  • [DH] libavformat/dashdec.c

• What is Behavioural Segmentation and Why is it Important ?

  28 septembre 2023, par Erin — Analytics Tips

  Amidst the dynamic landscape of web analytics, understanding customers has grown increasingly vital for businesses to thrive. While traditional demographic-focused strategies possess merit, they need to uncover the nuanced intricacies of individual online behaviours and preferences. As customer expectations evolve in the digital realm, enterprises must recalibrate their approaches to remain relevant and cultivate enduring digital relationships.

  In this context, the surge of technology and advanced data analysis ushers in a marketing revolution : behavioural segmentation. Businesses can unearth invaluable insights by meticulously scrutinising user actions, preferences and online interactions. These insights lay the foundation for precisely honed, high-performing, personalised campaigns. The era dominated by blanket, catch-all marketing strategies is yielding to an era of surgical precision and tailored engagement. 

  While the insights from user behaviours empower businesses to optimise customer experiences, it’s essential to strike a delicate balance between personalisation and respecting user privacy. Ethical use of behavioural data ensures that the power of segmentation is wielded responsibly and in compliance, safeguarding user trust while enabling businesses to thrive in the digital age.

  What is behavioural segmentation ?

  Behavioural segmentation is a crucial concept in web analytics and marketing. It involves categorising individuals or groups of users based on their online behaviour, actions and interactions with a website. This segmentation method focuses on understanding how users engage with a website, their preferences and their responses to various stimuli. Behavioural segmentation classifies users into distinct segments based on their online activities, such as the pages they visit, the products they view, the actions they take and the time they spend on a site.

  Behavioural segmentation plays a pivotal role in web analytics for several reasons :

  1. Enhanced personalisation :

  Understanding user behaviour enables businesses to personalise online experiences. This aids with delivering tailored content and recommendations to boost conversion, customer loyalty and customer satisfaction.

  2. Improved user experience :

  Behavioural segmentation optimises user interfaces (UI) and navigation by identifying user paths and pain points, enhancing the level of engagement and retention.

  3. Targeted marketing :

  Behavioural segmentation enhances marketing efficiency by tailoring campaigns to user behaviour. This increases the likelihood of interest in specific products or services.

  4. Conversion rate optimisation :

  Analysing behavioural data reveals factors influencing user decisions, enabling website optimisation for a streamlined purchasing process and higher conversion rates.

  5. Data-driven decision-making :

  Behavioural segmentation empowers data-driven decisions. It identifies trends, behavioural patterns and emerging opportunities, facilitating adaptation to changing user preferences and market dynamics.

  6. Ethical considerations :

  Behavioural segmentation provides valuable insights but raises ethical concerns. User data collection and use must prioritise transparency, privacy and responsible handling to protect individuals’ rights.

  The significance of ethical behavioural segmentation will be explored more deeply in a later section, where we will delve into the ethical considerations and best practices for collecting, storing and utilising behavioural data in web analytics. It’s essential to strike a balance between harnessing the power of behavioural segmentation for business benefits and safeguarding user privacy and data rights in the digital age.

  

  Different types of behavioural segments with examples

  1. Visit-based segments : These segments hinge on users’ visit patterns. Analyse visit patterns, compare first-time visitors to returning ones, or compare users landing on specific pages to those landing on others.
     • Example : The real estate website Zillow can analyse how first-time visitors and returning users behave differently. By understanding these patterns, Zillow can customise its website for each group. For example, they can highlight featured listings and provide navigation tips for first-time visitors while offering personalised recommendations and saved search options for returning users. This could enhance user satisfaction and boost the chances of conversion.
  2. Interaction-based segments : Segments can be created based on user interactions like special events or goals completed on the site.
     • Example : Airbnb might use this to understand if users who successfully book accommodations exhibit different behaviours than those who don’t. This insight could guide refinements in the booking process for improved conversion rates.
  3. Campaign-based segments : Beyond tracking visit numbers, delve into usage differences of visitors from specific sources or ad campaigns for deeper insights.
     • Example : Nike might analyse user purchase behaviour from various traffic sources (referral websites, organic, direct, social media and ads). This informs marketing segmentation adjustments, focusing on high-performance channels. It also customises the website experience for different traffic sources, optimising content, promotions and navigation. This data-driven approach could boost user experiences and maximise marketing impact for improved brand engagement and sales conversions.
  4. Ecommerce segments : Separate users based on purchases, even examining the frequency of visits linked to specific products. Segment heavy users versus light users. This helps uncover diverse customer types and browsing behaviours.
     • Example : Amazon could create segments to differentiate between visitors who made purchases and those who didn’t. This segmentation could reveal distinct usage patterns and preferences, aiding Amazon in tailoring its recommendations and product offerings.
  5. Demographic segments : Build segments based on browser language or geographic location, for instance, to comprehend how user attributes influence site interactions.
     • Example : Netflix can create user segments based on demographic factors like geographic location to gain insight into how a visitor’s location can influence content preferences and viewing behaviour. This approach could allow for a more personalised experience.
  6. Technographic segments : Segment users by devices or browsers, revealing variations in site experience and potential platform-specific issues or user attitudes.
     • Example : Google could create segments based on users’ devices (e.g., mobile, desktop) to identify potential issues in rendering its search results. This information could be used to guide Google in providing consistent experiences regardless of device.

  

  The importance of ethical behavioural segmentation

  Respecting user privacy and data protection is crucial. Matomo offers features that align with ethical segmentation practices. These include :

  • Anonymization : Matomo allows for data anonymization, safeguarding individual identities while providing valuable insights.
  • GDPR compliance : Matomo is GDPR compliant, ensuring that user data is handled following European data protection regulations.
  • Data retention and deletion : Matomo enables businesses to set data retention policies and delete user data when it’s no longer needed, reducing the risk of data misuse.
  • Secured data handling : Matomo employs robust security measures to protect user data, reducing the risk of data breaches.

  Real-world examples of ethical behavioural segmentation :

  1. Content publishing : A leading news website could utilise data anonymization tools to ethically monitor user engagement. This approach allows them to optimise content delivery based on reader preferences while ensuring the anonymity and privacy of their target audience.
  2. Non-profit organisations : A charity organisation could embrace granular user control features. This could be used to empower its donors to manage their data preferences, building trust and loyalty among supporters by giving them control over their personal information.

  

  Examples of effective behavioural segmentation

  Companies are constantly using behavioural insights to engage their audiences effectively. In this section, we’ll delve into real-world examples showcasing how top companies use behavioural segmentation to enhance their marketing efforts.

  

  1. Coca-Cola’s behavioural insights for marketing strategy : Coca-Cola employs behavioural segmentation to evaluate its advertising campaigns. Through analysing user engagement across TV commercials, social media promotions and influencer partnerships, Coca-Cola’s marketing team can discover that video ads shared by influencers generate the highest ROI and web traffic.

     This insight guides the reallocation of resources, leading to increased sales and a more effective advertising strategy.

  2. eBay’s custom conversion approach : eBay excels in conversion optimisation through behavioural segmentation. When users abandon carts, eBay’s dynamic system sends personalised email reminders featuring abandoned items and related recommendations tailored to user interests and past purchase decisions.

     This strategy revives sales, elevates conversion rates and sparks engagement. eBay’s adeptness in leveraging behavioural insights transforms user experience, steering a customer journey toward conversion.

  3. Sephora’s data-driven conversion enhancement : Data analysts can use Sephora’s behavioural segmentation strategy to fuel revenue growth through meticulous data analysis. By identifying a dedicated subset of loyal customers who exhibit a consistent preference for premium skincare products, data analysts enable Sephora to customise loyalty programs.

     These personalised rewards programs provide exclusive discounts and early access to luxury skincare releases, resulting in heightened customer engagement and loyalty. The data-driven precision of this approach directly contributes to amplified revenue from this specific customer segment.

  Examples of the do’s and don’ts of behavioural segmentation 

  

  Behavioural segmentation is a powerful marketing and data analysis tool, but its success hinges on ethical and responsible practices. In this section, we will explore real-world examples of the do’s and don’ts of behavioural segmentation, highlighting companies that have excelled in their approach and those that have faced challenges due to lapses in ethical considerations.

  Do’s of behavioural segmentation :

  • Personalised messaging :
    • Example : Spotify
      • Spotify’s success lies in its ability to use behavioural data to curate personalised playlists and user recommendations, enhancing its music streaming experience.
  • Transparency :
    • Example : Basecamp
      • Basecamp’s transparency in sharing how user data is used fosters trust. They openly communicate data practices, ensuring users are informed and comfortable.
  • Anonymization
    • Example : Matomo’s anonymization features
      • Matomo employs anonymization features to protect user identities while providing valuable insights, setting a standard for responsible data handling.
  • Purpose limitation :
    • Example : Proton Mail
      • Proton Mail strictly limits the use of user data to email-related purposes, showcasing the importance of purpose-driven data practices.
  • Dynamic content delivery : 
    • Example : LinkedIn
      • LinkedIn uses behavioural segmentation to dynamically deliver job recommendations, showcasing the potential for relevant content delivery.
  • Data security :
    • Example : Apple
      • Apple’s stringent data security measures protect user information, setting a high bar for safeguarding sensitive data.
  • Adherence to regulatory compliance : 
    • Example : Matomo’s regulatory compliance features
      • Matomo’s regulatory compliance features ensure that businesses using the platform adhere to data protection regulations, further promoting responsible data usage.

  Don’ts of behavioural segmentation :

  • Ignoring changing regulations
    • Example : Equifax
      • Equifax faced major repercussions for neglecting evolving regulations, resulting in a data breach that exposed the sensitive information of millions.
  • Sensitive attributes
    • Example : Twitter
      • Twitter faced criticism for allowing advertisers to target users based on sensitive attributes, sparking concerns about user privacy and data ethics.
  • Data sharing without consent
    • Example : Meta & Cambridge Analytica
      • The Cambridge Analytica scandal involving Meta (formerly Facebook) revealed the consequences of sharing user data without clear consent, leading to a breach of trust.
  • Lack of control
    • Example : Uber
      • Uber faced backlash for its poor data security practices and a lack of control over user data, resulting in a data breach and compromised user information.
  • Don’t be creepy with invasive personalisation
    • Example : Offer Moment
      • Offer Moment’s overly invasive personalisation tactics crossed ethical boundaries, unsettling users and eroding trust.

  These examples are valuable lessons, emphasising the importance of ethical and responsible behavioural segmentation practices to maintain user trust and regulatory compliance in an increasingly data-driven world.

  Continue the conversation

  Diving into customer behaviours, preferences and interactions empowers businesses to forge meaningful connections with their target audience through targeted marketing segmentation strategies. This approach drives growth and fosters exceptional customer experiences, as evident from the various common examples spanning diverse industries.

  In the realm of ethical behavioural segmentation and regulatory compliance, Matomo is a trusted partner. Committed to safeguarding user privacy and data integrity, our advanced web analytics solution empowers your business to harness the power of behavioral segmentation, all while upholding the highest standards of compliance with stringent privacy regulations.

  To gain deeper insight into your visitors and execute impactful marketing campaigns, explore how Matomo can elevate your efforts. Try Matomo free for 21-days, no credit card required. 

• Overthinking My Search Engine Problem

  31 décembre 2013, par Multimedia Mike — General

  I wrote a search engine for my Game Music Appreciation website, because the site would have been significantly less valuable without it (and I would eventually realize that the search feature is probably the most valuable part of this endeavor). I came up with a search solution that was a bit sketchy, but worked… until it didn’t. I thought of a fix but still searched for more robust and modern solutions (where ‘modern’ is defined as something that doesn’t require compiling a C program into a static CGI script and hoping that it works on a server I can’t debug on).

  Finally, I realized that I was overthinking the problem– did you know that a bunch of relational database management systems (RDBMSs) support full text search (FTS) ? Okay, maybe you did, but I didn’t know this.

  Problem Statement
  My goal is to enable users to search the metadata (title, composer, copyright, other tags) attached to various games. To do this, I want to index a series of contrived documents that describe the metadata. 2 examples of these contrived documents, interesting because both of these games have very different titles depending on region, something the search engine needs to account for :

  system : Nintendo NES
  game : Snoopy’s Silly Sports Spectacular
  author : None ; copyright : 1988 Kemco ; dumped by : None
  additional tags : Donald Duck.nsf Donald Duck
  system : Super Nintendo
  
  game : Arcana
  
  author : Jun Ishikawa, Hirokazu Ando ; copyright : 1992 HAL Laboratory ; dumped by : Datschge
  
  additional tags : card.rsn.gamemusic Card Master Cardmaster
  

  The index needs to map these documents to various pieces of game music and the search solution needs to efficiently search these documents and find the various game music entries that match a user’s request.

  Now that I’ve been looking at it for long enough, I’m able to express the problem surprisingly succinctly. If I had understood that much originally, this probably would have been simpler.

  First Solution & Breakage
  My original solution was based on SWISH-E. The CGI script was a C program that statically linked the SWISH-E library into a binary that miraculously ran on my web provider. At least, it ran until it decided to stop working a month ago when I added a new feature unrelated to search. It was a very bizarre problem, the details of which would probably bore you to tears. But if you care, the details are all there in the Stack Overflow question I asked on the matter.

  While no one could think of a direct answer to the problem, I eventually thought of a roundabout fix. The problem seemed to pertain to the static linking. Since I couldn’t count on the relevant SWISH-E library to be on my host’s system, I uploaded the shared library to the same directory as the CGI script and used dlopen()/dlsym() to fetch the functions I needed. It worked again, but I didn’t know for how long.

  Searching For A Hosted Solution
  I know that anything is possible in this day and age ; while my web host is fairly limited, there are lots of solutions for things like this and you can deploy any technology you want, and for reasonable prices. I figured that there must be a hosted solution out there.

  I have long wanted a compelling reason to really dive into Amazon Web Services (AWS) and this sounded like a good opportunity. After all, my script works well enough ; if I could just find a simple Linux box out there where I could install the SWISH-E library and compile the CGI script, I should be good to go. AWS has a free tier and I started investigating this approach. But it seems like a rabbit hole with a lot of moving pieces necessary for such a simple task.

  I had heard that AWS had something in this area. Sure enough, it’s called CloudSearch. However, I’m somewhat discouraged by the fact that it would cost me around $75 per month to run the smallest type of search instance which is at the core of the service.

  Finally, I came to another platform called Heroku. It’s supposed to be super-scalable while having a free tier for hobbyists. I started investigating FTS on Heroku and found this article which recommends using the FTS capabilities of their standard hosted PostgreSQL solution. However, the free tier of Postgres hosting only allows for 10,000 rows of data. Right now, my database has about 5400 rows. I expect it to easily overflow the 10,000 limit as soon as I incorporate the C64 SID music corpus.

  However, this Postgres approach planted a seed.

  RDBMS Revelation
  I have 2 RDBMSs available on my hosting plan– MySQL and SQLite (the former is a separate service while SQLite is built into PHP). I quickly learned that both have FTS capabilities. Since I like using SQLite so much, I elected to leverage its FTS functionality. And it’s just this simple :

  CREATE VIRTUAL TABLE gamemusic_metadata_fts USING fts3
  ( content TEXT, game_id INT, title TEXT ) ;
  SELECT id, title FROM gamemusic_metadata_fts WHERE content MATCH "arcana" ;
  
  479|Arcana
  

  The ‘content’ column gets the metadata pseudo-documents. The SQL gets wrapped up in a little PHP so that it queries this small database and turns the result into JSON. The script is then ready as a drop-in replacement for the previous script.