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Sur d’autres sites (2124)

  • Exceeded GA’s 10M hits data limit, now what ?

    21 juin 2019, par Joselyn Khor

    Exceeded GA’s 10M hits data limit, now what ? Matomo has the answers

    “Your data volume (1XXM hits) exceeds the limit of 10M hits per month as outlined in our Terms of Service. If you continue to exceed the limit, we will stop processing new data on XXX 21, 2019. Learn more about possible solutions.”

    Yikes. Alarm bells were ringing when a Google Analytics free user came to us faced with this notice. Let’s call him ‘Mark’. Mark had reached the limits on the data he could collect through Google Analytics and was shocked by the limited options available to fix the problem, without blowing the budget. The thoughts racing through his head were :

    • “What happens to all my data ?”
    • “What if Google starts charging USD150K now ?”

    Then he came across Matomo and decided to get in touch with our support team …

    “Can you fix this issue ?” he asked us.

    “Absolutely !” we said.

    We’ll get back to helping Mark in a minute. For now let’s go over why this was such a dilemma for him.

    In order to resolve this data limits issue, one of the solutions was for him to upgrade to Google Analytics 360, which meant shelling out USD150,000 per year for their 1 billion hits per month option. Going from free to USD150,000 was too much of a stretch for a growing company.

    “Your data volume (1XXM hits) exceeds the limit of 10M hits per month …”, what did this message mean ?

    With the free version, Mark could collect up to 10 million “hits” per month, per account. Going over meant Google Analytics could stop collecting any more data for free as outlined in their Terms.

    Google Analytics’ Terms of Service (2018, sec. 2) states, “Subject to Section 15, the Service is provided without charge to You for up to 10 million Hits per month per account.”[1]

    In general, what’s a "hit" ?

    Data being sent to Google Analytics. It can be a transaction, event, social interaction or pageview - these all produce what Google calls a “hit”.

    Google Analytics data limits
    Google Analytics Terms of Service

    And their Analytics Help Data Limits (n.d.) support page makes clear that : “If a property sends more hits per month to Analytics than allowed by the Analytics Terms of Service, there is no assurance that the excess hits will be processed. If the property’s hit volume exceeds this limit, a warning may be displayed in the user interface and you may be prevented from accessing reports.”[2]

    Google Analytics data collection limit
    Google Analytics’ data limits support page

    Possible solutions

    So the possible solutions given by Google Analytics’ Data Limits support page were (also shown in image below) :

    • To pay USD150K to upgrade to Google Analytics 360
    • To send fewer hits by setting up sampling
    • Or choose the slightly less relevant option to upgrade mobile app tracking to Google Analytics for Firebase.

    Without the means to pay, the free version was fast becoming inaccessible for Mark as he was facing a future where he risked no longer having access to up-to-date data used in his business’ reporting.

    Mark was facing a problem that potentially didn’t have a cost-effective solution.

    Google Analytics data limits
    Google Analytics’ data limits support page

    So what can you really do about it ?

    This is where we can help provide some assistance. If you’re reading this article, we’ll assume you can relate to Mark and share with you the advice on options we gave him.

    Options :

    One option posed by Google is for you to send fewer hits by auditing your data collection processes

    If you really don’t have the budget, you’ll need to reassess your data collection priorities and go over your strategies to see what is necessary to track, and what isn’t.

    • Make sure you know what you’re tracking and why. Look at what websites are being tracked by Google and into what properties.
    • Go through what data you’re tracking and decide what is or isn’t of value.
    • Set up data sampling, this however, will lead to inaccurate data.

    From here you can start to course correct. If you’ve found data you’re not using for analysis, get rid of these events/pageviews in your Google Analytics.

    But the limitations here are that eventually, you’re going to run out of irrelevant metrics and everything you’re tracking will be essential. So you’ll hit another brick wall and return to the same situation.

    Option 2 Ignore and continue using the free version of Google Analytics

    With this option, you’ll have to bear the business risks involved by basing decisions off of analytics reports that may or may not be updated. In this case, you may still get contacted about exceeding the limits. As the free service is provided for only up to 10 million hits, once you’ve gone over them, you’re violating what’s stipulated in the Terms of Service. 

    There’s also the warning that “… you may be prevented from accessing reports” (Data limits, n.d.). So while we may not know for certain what Google Analytics will do, in this case it may be better to be safe rather than sorry by acting quickly to resolve it. 

    Option 3 The Matomo solution. Upgrade to a web analytics platform that can handle your demanding data requirements

    Save money while continuing to gain valuable insights by moving over to Matomo Analytics (recommended)

    This is where you can save up to USD130,000 a year. As well as that, the transition from Google Analytics to the Matomo Cloud is a seamless experience as setup and maintenance is taken care of by our experts.

    For example, you can get up to 15M pageviews for USD1,612.50/month (or USD19,350/year) on the Essentials plan.

    Or even 25M pageviews for USD2400/month (or USD24000/year) on the Business plan – which offers additional web analytics and conversion optimization resources.

    Matomo Cloud is a great option if you’re looking for a secure, cost-effective and powerful analytics solution. You also get what Google Analytics could never offer you : full control and ownership of your own data and privacy. 

    No need to worry about losing your Google Analytics data because …

    Now you can import your historic Google Analytics data directly into your Matomo with the Google Analytics Importer tool. Simply follow the step-by-step guide to get started for free.

    Along with savings you can get :

    • A solution for the data limits issue forever. You choose the right plan to suit your data needs and adapt as you continue growing
    • 100% accurate data (no data sampling)
    • 100% data ownership of all your information without signing away your data to a third party
    • Powerful web analytics and conversion optimization features
    • Matomo Tag Manager
    • Easy setup
    • Support from Matomo’s specialists

    Learn more about Matomo Cloud pricing.

    Or go for Matomo On-Premise

    If you have the in-house infrastructure to support self-hosting Matomo on your own servers then there’s also the option of Matomo On-Premise. Here you’ll get full security knowing the data is on your own servers. 

    Setup will also require technical knowledge. There will also be costs associated with acquiring your own servers, and keeping up with regular maintenance and updates. With On-Premise you get maximum flexibility, with no data limits whatsoever. But if you’re coming over from Google Analytics and don’t have the infrastructure and team to host On-Premise, the Matomo Cloud could be right for you.

    Learn more about Matomo On-Premise.

    Where do you go from here ?

    Getting 10 millions hits per month is no small feat, it’s actually pretty fantastic. But if it means having to shell out USD150,000 just to be able to continue with Google Analytics, we feel your problem could be fixed with Matomo Cloud. You could then put the rest of the money you save to better use.

    If you choose Matomo, you now have the option to : 

    • Raise your data limits for a fraction of Google Analytics 360’s price
    • Get a comprehensive range of analytics features for the most impactful insights to ensure your website continues excelling
    • Get data that’s not sampled – meaning 100% accuracy in your reports
    • Migrate your data easily with the help of Matomo’s support team

    We’ll have you covered. 

    By sharing with you the options and advice we gave to Mark, we hope you’ll be able to find a solution that makes your life easier and solves the issue of data restrictions forever.

    The team at Matomo is here to help you every step of the way to ensure a stress-free transition from Google Analytics if that is what works best for you.

    For next steps, why not check out our pricing page to see what could suit your needs !

    References :

    [1] Terms of Service. (2018, July 24). In Google Analytics Terms of Service. Retrieved June 12, 2019, from https://www.google.com/analytics/terms/us.html

    [2] Data limits. (n.d.). In Analytics Help Data limits. Retrieved June 12, 2019, from https://support.google.com/analytics/answer/1070983?hl=en

  • Your 6-step guide to increasing acquisition

    2 juillet 2019, par Matomo Core Team — Analytics Tips

    Your 6-step guide to increasing acquisition

    Want to save time and money, as well as increase conversions and acquisition ? Matomo Analytics is here to help with that !

    Let’s start by helping you create a website visitors’ acquisition strategy, without it you might be going in blind and missing opportunities that might’ve been easily found in your metrics.

    To help you craft a strategy for your site, check out the steps below !

    Step one : Get familiar with the Acquisition feature

    The easiest way is to start with Matomo’s Acquisition feature itself. Discover and take action on the marketing channels with the biggest ROI for your business. You’ll learn :

    How to get traffic from external websites : Find out who’s helping you succeed from external websites and convince them to do more of it. Get more traffic by proactively asking for : paid sponsorships ; guest blog posts ; or spending more advertising on the particular website.

    About Social Networks : Which social media channels are connecting with the audience you want ? Take the guesswork out by using only the ones you need. By finding out which social channels your ideal audience prefers, you can generate shareable, convincing and engaging content to drive shares and traffic through to your site.

    Campaigns : This helps you understand which marketing campaign is working and which isn’t. You can then shift your efforts to effectively gain more visitors with less costs. Keep track of every ad and content piece you show across internal and external channels to see which has the biggest impact on your business objectives.

    Enhanced SEO : Every acquisition plan needs a focus on maximising your Search Engine Optimization (SEO) efforts. When it comes to getting conclusive search engine referrer metrics, you need to be sure you’re getting ALL the insights to drive your SEO strategy. See keyword position rankings, integrate Google, Bing and Yahoo search consoles, and no longer be restricted with “keyword not defined” showing up in your keywords reports.

    >> Watch Acquisition introduction video (playtime : 2.54 minutes)

    Step two : Set your goals and monitor conversion funnels

    Let the Goals feature guide you

    Goals are essential for building your marketing strategy and getting new customers. The more goals you track, the more you learn about behavioural changes and modify pathways to impact acquisitions over time. 

    Are you checking :

    • Which channels are converting the best for your business ?
    • Which cities/countries are most popular ?
    • What devices will attract the most visitors ?
    • How engaged your visitors are before converting ?

    This way you can see if your campaigns (SEO, PPC, signups, blogs etc.) or optimising efforts (A/B Testing, Funnels) have made an impact with the time and investment you’ve put in.

    >> Watch Goals introduction video (playtime : 2.04 minutes)

    The Funnels feature leads you to success

    Conversion funnels give you the big picture on whether your acquisition plans are paying off and where they may be falling short. If the ultimate goal of your site is to drive conversions, then each funnel can tell you how effectively you’re driving traffic through to your desired outcome.

    >> Watch Funnels introduction video (playtime : 2.29 minutes)

    Goals feature web analytics

    Step three : Measure the success of every touchpoint in your customer’s journey

    Multi Attribution feature

    Accurately identify channels where visitors first engage with your business, as well as the final channel they came from, before purchasing your product/service. This helps you make smarter decisions when determining acquisition spend to accurately calculate the Customer Acquisition Cost (CAC). Here you no longer falsely over-estimate investment in failing marketing channels.

    >> Watch Multi Attribution introduction video (playtime : 2.28 minutes)

    Step four : For ecommerce sites, understand who your customers are to increase sales

    Ecommerce feature to significantly increase $ potential

    If your website’s overall purpose is to generate revenue, the Ecommerce feature gives you comprehensive insights into your customer’s purchasing behaviours.

    This heavily reduces your risks when marketing products to potential customers as you’ll understand who to target, what to target them with and where further opportunities exist.

    >> Watch Ecommerce introduction video (playtime : 2.04 minutes)

    e-commerce analytics

    Step five : Make sure the forms on your website are easy to complete

    Form Analytics feature

    Once you get visitors through the funnel, the forms on your website are the final step to conversion and need special attention. If not done right, you could be missing out on converting a large portion of your visitors.

    Thankfully, you can now identify and fix pain points on the forms that are most important to your business’ success.

    >> Watch Form Analytics introduction video (playtime : 2.39 minutes)

    Form analytics feature

    Step six : Discover what a customer journey looks like on a user-by-user basis and bring in key acquisition elements to your strategy

    Visitor Profiles tell you each visitors’ history

    The Profile feature summarises every visit, action and purchase made.

    Better understand :

    • Why your visitors viewed your website.
    • Why your returning visitors continue to view your website.
    • What specifically your visitors are looking for and whether they found it on your website.

    The benefit is being able to see how a combination of acquisition channels play a part in a single buyer’s journey.

    >> Watch Visitors introduction video (playtime : 1.46 minutes)

    To summarise

    This guide will set you on a path to creating a well-planned acquisition strategy. It’s the key to attracting and capturing the attention of potential visitors/leads, and successfully driving them through a funnel/buyer’s journey on your website.

    Because of Matomo’s reputation as a trusted analytics platform, the features above can be used to assist you in making smarter data-driven decisions. You can pursue different acquisition avenues with confidence and create a strategy that’s agile and ready for success, all while respecting user privacy.

  • Use ffmpeg convert mp4 to hls m3u8 and reserver audio

    9 juillet 2019, par user3678248

    I have a mp4 file, input0.mp4. Now I want to convert it to a HLS and only reserver audio with one step. Now I can realease it with two steps as follows. First converting it to a mp3 file, second slicing mp3 file to m3m8.

    ffmpeg -i input0.mp4 input0.mp3

    ffmpeg -i input0.mp3 -c:v libx264 -c:a aac -strict -2 -f hls -hls_list_size 0 output.m3u8

    If I want to use ffmpeg to realease it with one step, how can I do it.