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  • B2B Customer Journey Map : A Quickfire Guide for Growth

    20 mai 2024, par Erin

    What is a company’s biggest asset ?

    Its product ? Its employees ? Its unique selling proposition ?

    More and more people are recognising it’s something else entirely : your customers.

    Without your customers, your business can’t exist.

    Nearly 77% of B2B buyers found the buying process too complicated.

    With more competition than ever, it’s crucial you provide the best possible experience for them.

    That’s where your customer journey comes in.

    If you’re in the B2B space, you need to know how to map out the journey.

    By building a B2B customer journey map, you’ll be able to analyse the weak spots in the customer journey so you can improve the experience (and generate more revenue).

    In this article, we break down the B2B customer journey stages, how to build a customer journey map and how Matomo can help you track your customer journey automatically.

    What is a B2B customer journey ?

    Every customer goes through a specific path within your business.

    At some point in time, they found out about you and eventually bought your products.

    What is a B2B customer journey?

    A B2B customer journey is the collection of touchpoints your customer has with your business from start to finish.

    From discovery to purchase (and more), your customers go through a specific set of touches you can track. By analysing this journey, you can get a snapshot of your user experience.

    One way to track the customer journey is with a B2B customer journey map.

    It helps you to quickly see the different steps your customers take in their path with your business.

    With it, you can quickly identify weak spots and successes to improve the customer journey.

    5 stages of the B2B customer journey

    Every one of your customers is unique. Their specific needs and their journey.

    It’s all different.

    But, there are crucial steps they take through their journey as your customer.

    It’s the same path your entire customer base takes.

    Here are the five stages of the B2B customer journey (and why you should track them) :

    5 stages of the B2B customer journey.

    1. Awareness

    Awareness is the first stage that every B2B buyer goes through when they start their journey in B2B companies as a customer.

    At this stage, your target buyer understands they have a problem they need solving. They’re out, actively trying to solve this problem. 

    This is where you can stand out from the competition and give them a good first impression.

    Some helpful content you could create to do this is :

    • Blog posts
    • Social media posts
    • Ebooks
    • Whitepapers

    2. Consideration

    Next up, your buyer persona has an awareness of your company. But, now they’ve started narrowing down their options for potential businesses they’re interested in.

    They’ve selected yours as a potential business to hand their hard-earned cash over to, but they’re still making up their mind.

    At this point, you need to do what you can to clear up any objections and doubts in their mind and make them trust you.

    Some helpful content you could create here include :

    • Product demos by your sales team
    • Webinars
    • Case studies

    3. Conversion

    Next up, your target buyer has compared all their options and decided on you as the chosen product/company.

    This is where the purchase decision is made — when the B2B buyer actually signs or clicks “buy.”

    Here, you’ll want to provide more :

    • Case studies
    • Live demos
    • Customer service
    • Customer reviews/testimonials

    4. Loyalty

    Your B2B buyer is now a customer. But, not all customers return. The majority will slip away after the first purchase. If you want them to return, you need to fuel the relationship and nurture them even more.

    You’ll want to shift your efforts to nurturing the relationship with a post-purchase strategy where you build on that trust, seek customer feedback to prove high customer satisfaction and reward their loyalty.

    Some content you may want to create here includes :

    • Thank you emails
    • Follow-up emails
    • Follow-up calls
    • Product how-tos
    • Reward program
    • Surveys

    5. Advocacy

    The final stage of the B2B customer journey map is advocacy.

    This is the stage beyond loyalty where your customers aren’t just coming back for more ; they’re actively telling others about you.

    This is the cream of the crop when it comes to the B2B buyer stages, and it happens when you exceed customer expectations repeatedly.

    Your goal should be to eventually get all of your customers to this stage. Because then, they’re doing free marketing for you.

    This is only possible when a customer receives enough positive B2B customer experiences with your company where the value they’ve received far exceeds what they perceived they have given.

    Here are a few pieces of content you can create to fuel advocacy :

    • Surveys
    • Testimonial requests
    • Referral program

    Difference between B2C and B2B customer journeys

    Every person on earth who buys something enters the customer journey.

    But, not all customer journeys are created equal.

    This is especially true when you compare the B2C and B2B customer journeys.

    While there are similarities, the business-to-consumer (B2C) journey has clear differences compared to the business-to-business (B2B) journey.

    B2C vs. B2B customer journey.

    The most obvious difference between the two journeys is that B2B customer journeys are far more complex. 

    Not only are these two companies selling to different audiences, but they also have to deploy a completely different set of strategies to lead their customers down the path as far as they can go.

    While the journey structures are similar (from awareness to advocacy), there are differing motivating behaviours.

    Here’s a table showing the difference between B2C and B2B in the customer journey :

    Different FactorsB2BB2C
    Target audienceSmaller, industry more importantLarger, general consumer
    BuyerMultiple decision-makersOne decision-maker
    Buying decisionBased on needs of the organisation with multiple stakeholdersBased on an individual’s pain points
    Buying processMultiple stepsSingle step
    Customer retentionOrganisational needs and ROI-basedIndividual emotional factors
    Repeat sales driverDeep relationshipRepetition, attention-based

    Step-by-step guide to building a B2B customer journey map

    Now that you’ve got a basic understanding of the typical B2B customer journey, it’s time to build out your map so you can create a visual representation of the journey.

    Step-by-step guide to building a customer journey map.

    Here are six steps you need to take to craft an effective B2B customer journey map in your business :

    1. Identify your target audience (and different segments)

    The first step in customer journey mapping is to look at your target audience.

    You need to understand who they are and what different segments make up your audience.

    You need to look at the different roles each person plays within the journey.

    Unlike B2C, you’re not usually dealing with a single person. You likely have a few decision-makers you need to interact with to close a deal.

    The average B2B deal involves 6 to 10 people.

    Analyse the different roles and responsibilities of your audience.

    Figure out what requirements they need to onboard you. Understand each person’s level of influence in the buying decision.

    2. Determine your customers’ goals

    Now that you have a clear understanding of each person involved in the buying process, it’s time to analyse their unique needs and goals.

    Unlike B2C, which will include a single person with a single set of needs and goals, you have to look at several people through the decision-making process.

    What is every decision-maker’s goal ?

    An entry-level admin will have much different goals than a CEO.

    Understand each of their needs as it will be key to selling them and taking you to the next person in the chain of command.

    3. Lean on data and analytics

    Now it’s time to analyse your data.

    You don’t want to guess what will work on your B2B buyers. Instead, leverage data that proves what’s working (and what’s not).

    Analytics software like Matomo are crucial tools in your B2B customer journey toolkit.

    Matomo can help you make data-driven decisions to fuel customer acquisition and loyalty to help get more customers all the way to the advocacy stage.

    Using Matomo (which analyses and interprets different data sources) can give you a holistic view of what’s going on at each stage of the journey so you can reach your goals.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    4. Draw out customer journey stages

    Now that you have your data-backed plan, it’s time for some customer journey mapping.

    You can do this on paper or use a diagram tool to create a visual B2B customer journey map.

    Here, you’ll draw out every single stage in your customer journey, including every single touchpoint from different decision-makers.

    5. Determine each customer touchpoint

    Once you’ve drawn up the customer journey stages, you’ll have a key list of B2B customer journey touchpoints to implement.

    Write down every single customer interaction possible on the journey through.

    This could be reading an email, a blog post or watching a video on your home page.

    It could be an advertisement, a phone call or a follow-up email.

    It could even be a live demo or video sales call (meeting).

    6. Identify your own goals

    Now that you’ve got your visual B2B customer journey mapping done, it’s time to go back to you and your company.

    What are your goals ?

    What are the end results you’re looking for here ?

    You’ve got your current map in place. Now, how would you like customers to go through this journey ?

    Where would you like them to end up ?

    Look back at your company’s primary objectives if you’re stuck here.

    If your company is looking to increase profit margins, then maybe you want to focus more on retention, so you’re spending less on acquisition (and leaning more on recurring revenue from existing customers).

    How to create a Matomo funnel to track your B2B customer journey

    If you want to start tracking and optimising your B2B customer journey, you need to have a good grasp on your funnel.

    The reality is that your customer journey is your funnel.

    They’re one and the same.

    Your customer journeys through your sales funnel.

    So, if you want to optimise it, then you need to see what’s going on at each stage of your funnel.

    Screenshot example of the Matomo dashboard

    With Matomo, you can map out your entire funnel and track key events like conversions.

    This allows you to identify where your site visitors are having problems, where they’re exiting and other obstacles they’re facing on their journey through.

    To start, you first define what events or touchpoints you want included. This could mean :

    • Landing on your website
    • Visiting a product page
    • Adding something to cart
    • Going to checkout
    • Clicking “buy”

    Then, at each stage, you’ll see conversion rates.

    For example, if only 3% of your visitors go from landing on your website to the product page, you likely have an issue between your homepage (and other pages) and your product pages.

    Or, if you can get people to add to cart, but you rarely get people going to checkout, there’s likely a problem to fix on your add-to-cart page.

    By leveraging Matomo’s funnels feature, you get to see your entire customer journey (and where people are falling off) so you understand what you need to optimise to grow your business.

    If you’re ready to start building and optimising your customer journey today, then try Matomo for free for 21 days.

  • How to Choose the Optimal Multi-Touch Attribution Model for Your Organisation

    13 mars 2023, par Erin — Analytics Tips

    If you struggle to connect the dots on your customer journeys, you are researching the correct solution. 

    Multi-channel attribution models allow you to better understand the users’ paths to conversion and identify key channels and marketing assets that assist them.

    That said, each attribution model has inherent limitations, which make the selection process even harder.

    This guide explains how to choose the optimal multi-touch attribution model. We cover the pros and cons of popular attribution models, main evaluation criteria and how-to instructions for model implementation. 

    Pros and Cons of Different Attribution Models 

    Types of Attribution Models

    First Interaction 

    First Interaction attribution model (also known as first touch) assigns full credit to the conversion to the first channel, which brought in a lead. However, it doesn’t report other interactions the visitor had before converting.

    Marketers, who are primarily focused on demand generation and user acquisition, find the first touch attribution model useful to evaluate and optimise top-of-the-funnel (ToFU). 

    Pros 

    • Reflects the start of the customer journey
    • Shows channels that bring in the best-qualified leads 
    • Helps track brand awareness campaigns

    Cons 

    • Ignores the impact of later interactions at the middle and bottom of the funnel 
    • Doesn’t provide a full picture of users’ decision-making process 

    Last Interaction 

    Last Interaction attribution model (also known as last touch) shifts the entire credit allocation to the last channel before conversion. But it doesn’t account for the contribution of all other channels. 

    If your focus is conversion optimization, the last-touch model helps you determine which channels, assets or campaigns seal the deal for the prospect. 

    Pros 

    • Reports bottom-of-the-funnel events
    • Requires minimal data and configurations 
    • Helps estimate cost-per-lead or cost-per-acquisition

    Cons 

    • No visibility into assisted conversions and prior visitor interactions 
    • Overemphasise the importance of the last channel (which can often be direct traffic) 

    Last Non-Direct Interaction 

    Last Non-Direct attribution excludes direct traffic from the calculation and assigns the full conversion credit to the preceding channel. For example, a paid ad will receive 100% of credit for conversion if a visitor goes directly to your website to buy a product. 

    Last Non-Direct attribution provides greater clarity into the bottom-of-the-funnel (BoFU). events. Yet, it still under-reports the role other channels played in conversion. 

    Pros 

    • Improved channel visibility, compared to Last-Touch 
    • Avoids over-valuing direct visits
    • Reports on lead-generation efforts

    Cons 

    • Doesn’t work for account-based marketing (ABM) 
    • Devalues the quality over quantity of leads 

    Linear Model

    Linear attribution model assigns equal credit for a conversion to all tracked touchpoints, regardless of their impact on the visitor’s decision to convert.

    It helps you understand the full conversion path. But this model doesn’t distinguish between the importance of lead generation activities versus nurturing touches.

    Pros 

    • Focuses on all touch points associated with a conversion 
    • Reflects more steps in the customer journey 
    • Helps analyse longer sales cycles

    Cons 

    • Doesn’t accurately reflect the varying roles of each touchpoint 
    • Can dilute the credit if too many touchpoints are involved 

    Time Decay Model 

    Time decay models assumes that the closer a touchpoint is to the conversion, the greater its influence. Pre-conversion touchpoints get the highest credit, while the first ones are ranked lower (5%-5%-10%-15%-25%-30%).

    This model better reflects real-life customer journeys. However, it devalues the impact of brand awareness and demand-generation campaigns. 

    Pros 

    • Helps track longer sales cycles and reports on each touchpoint involved 
    • Allows customising the half-life of decay to improve reporting 
    • Promotes conversion optimization at BoFu stages

    Cons 

    • Can prompt marketers to curtail ToFU spending, which would translate to fewer qualified leads at lower stages
    • Doesn’t reflect highly-influential events at earlier stages (e.g., a product demo request or free account registration, which didn’t immediately lead to conversion)

    Position-Based Model 

    Position-Based attribution model (also known as the U-shaped model) allocates the biggest credit to the first and the last interaction (40% each). Then distributes the remaining 20% across other touches. 

    For many marketers, that’s the preferred multi-touch attribution model as it allows optimising both ToFU and BoFU channels. 

    Pros 

    • Helps establish the main channels for lead generation and conversion
    • Adds extra layers of visibility, compared to first- and last-touch attribution models 
    • Promotes budget allocation toward the most strategic touchpoints

    Cons 

    • Diminishes the importance of lead nurturing activities as more credit gets assigned to demand-gen and conversion-generation channels
    • Limited flexibility since it always assigns a fixed amount of credit to the first and last touchpoints, and the remaining credit is divided evenly among the other touchpoints

    How to Choose the Right Multi-Touch Attribution Model For Your Business 

    If you’re deciding which attribution model is best for your business, prepare for a heated discussion. Each one has its trade-offs as it emphasises or devalues the role of different channels and marketing activities.

    To reach a consensus, the best strategy is to evaluate each model against three criteria : Your marketing objectives, sales cycle length and data availability. 

    Marketing Objectives 

    Businesses generate revenue in many ways : Through direct sales, subscriptions, referral fees, licensing agreements, one-off or retainer services. Or any combination of these activities. 

    In each case, your marketing strategy will look different. For example, SaaS and direct-to-consumer (DTC) eCommerce brands have to maximise both demand generation and conversion rates. In contrast, a B2B cybersecurity consulting firm is more interested in attracting qualified leads (as opposed to any type of traffic) and progressively nurturing them towards a big-ticket purchase. 

    When selecting a multi-touch attribution model, prioritise your objectives first. Create a simple scoreboard, where your team ranks various channels and campaign types you rely on to close sales. 

    Alternatively, you can survey your customers to learn how they first heard about your company and what eventually triggered their conversion. Having data from both sides can help you cross-validate your assumptions and eliminate some biases. 

    Then consider which model would best reflect the role and importance of different channels in your sales cycle. Speaking of which….

    Sales Cycle Length 

    As shoppers, we spend less time deciding on a new toothpaste brand versus contemplating a new IT system purchase. Factors like industry, business model (B2C, DTC, B2B, B2BC), and deal size determine the average cycle length in your industry. 

    Statistically, low-ticket B2C sales can happen within just several interactions. The average B2B decision-making process can have over 15 steps, spread over several months. 

    That’s why not all multi-touch attribution models work equally well for each business. Time-decay suits better B2B companies, while B2C usually go for position-based or linear attribution. 

    Data Availability 

    Businesses struggle with multi-touch attribution model implementation due to incomplete analytics data. 

    Our web analytics tool captures more data than Google Analytics. That’s because we rely on a privacy-focused tracking mechanism, which allows you to collect analytics without showing a cookie consent banner in markets outside of Germany and the UK. 

    Cookie consent banners are mandatory with Google Analytics. Yet, almost 40% of global consumers reject it. This results in gaps in your analytics and subsequent inconsistencies in multi-touch attribution reports. With Matomo, you can compliantly collect more data for accurate reporting. 

    Some companies also struggle to connect collected insights to individual shoppers. With Matomo, you can cross-attribute users across browning sessions, using our visitors’ tracking feature

    When you already know a user’s identifier (e.g., full name or email address), you can track their on-site behaviours over time to better understand how they interact with your content and complete their purchases. Quick disclaimer, though, visitors’ tracking may not be considered compliant with certain data privacy laws. Please consult with a local authority if you have doubts. 

    How to Implement Multi-Touch Attribution

    Multi-touch attribution modelling implementation is like a “seek and find” game. You have to identify all significant touchpoints in your customers’ journeys. And sometimes also brainstorm new ways to uncover the missing parts. Then figure out the best way to track users’ actions at those stages (aka do conversion and events tracking). 

    Here’s a step-by-step walkthrough to help you get started. 

    Select a Multi-Touch Attribution Tool 

    The global marketing attribution software is worth $3.1 billion. Meaning there are plenty of tools, differing in terms of accuracy, sophistication and price.

    To make the right call prioritise five factors :

    • Available models : Look for a solution that offers multiple options and allows you to experiment with different modelling techniques or develop custom models. 
    • Implementation complexity : Some providers offer advanced data modelling tools for creating custom multi-touch attribution models, but offer few out-of-the-box modelling options. 
    • Accuracy : Check if the shortlisted tool collects the type of data you need. Prioritise providers who are less dependent on third-party cookies and allow you to identify repeat users. 
    • Your marketing stack : Some marketing attribution tools come with useful add-ons such as tag manager, heatmaps, form analytics, user session recordings and A/B testing tools. This means you can collect more data for multi-channel modelling with them instead of investing in extra software. 
    • Compliance : Ensure that the selected multi-attribution analytics software wouldn’t put you at risk of GDPR non-compliance when it comes to user privacy and consent to tracking/analysis. 

    Finally, evaluate the adoption costs. Free multi-channel analytics tools come with data quality and consistency trade-offs. Premium attribution tools may have “hidden” licensing costs and bill you for extra data integrations. 

    Look for a tool that offers a good price-to-value ratio (i.e., one that offers extra perks for a transparent price). 

    Set Up Proper Data Collection 

    Multi-touch attribution requires ample user data. To collect the right type of insights you need to set up : 

    • Website analytics : Ensure that you have all tracking codes installed (and working correctly !) to capture pageviews, on-site actions, referral sources and other data points around what users do on page. 
    • Tags : Add tracking parameters to monitor different referral channels (e.g., “facebook”), campaign types (e.g., ”final-sale”), and creative assets (e.g., “banner-1”). Tags help you get a clearer picture of different touchpoints. 
    • Integrations : To better identify on-site users and track their actions, you can also populate your attribution tool with data from your other tools – CRM system, A/B testing app, etc. 

    Finally, think about the ideal lookback window — a bounded time frame you’ll use to calculate conversions. For example, Matomo has a default windows of 7, 30 or 90 days. But you can configure a custom period to better reflect your average sales cycle. For instance, if you’re selling makeup, a shorter window could yield better results. But if you’re selling CRM software for the manufacturing industry, consider extending it.

    Configure Goals and Events 

    Goals indicate your main marketing objectives — more traffic, conversions and sales. In web analytics tools, you can measure these by tracking specific user behaviours. 

    For example : If your goal is lead generation, you can track :

    • Newsletter sign ups 
    • Product demo requests 
    • Gated content downloads 
    • Free trial account registration 
    • Contact form submission 
    • On-site call bookings 

    In each case, you can set up a unique tag to monitor these types of requests. Then analyse conversion rates — the percentage of users who have successfully completed the action. 

    To collect sufficient data for multi-channel attribution modelling, set up Goal Tracking for different types of touchpoints (MoFU & BoFU) and asset types (contact forms, downloadable assets, etc). 

    Your next task is to figure out how users interact with different on-site assets. That’s when Event Tracking comes in handy. 

    Event Tracking reports notify you about specific actions users take on your website. With Matomo Event Tracking, you can monitor where people click on your website, on which pages they click newsletter subscription links, or when they try to interact with static content elements (e.g., a non-clickable banner). 

    Using in-depth user behavioural reports, you can better understand which assets play a key role in the average customer journey. Using this data, you can localise “leaks” in your sales funnel and fix them to increase conversion rates.

    Test and Validated the Selected Model 

    A common challenge of multi-channel attribution modelling is determining the correct correlation and causality between exposure to touchpoints and purchases. 

    For example, a user who bought a discounted product from a Facebook ad would act differently than someone who purchased a full-priced product via a newsletter link. Their rate of pre- and post-sales exposure will also differ a lot — and your attribution model may not always accurately capture that. 

    That’s why you have to continuously test and tweak the selected model type. The best approach for that is lift analysis. 

    Lift analysis means comparing how your key metrics (e.g., revenue or conversion rates) change among users who were exposed to a certain campaign versus a control group. 

    In the case of multi-touch attribution modelling, you have to monitor how your metrics change after you’ve acted on the model recommendations (e.g., invested more in a well-performing referral channel or tried a new brand awareness Twitter ad). Compare the before and after ROI. If you see a positive dynamic, your model works great. 

    The downside of this approach is that you have to invest a lot upfront. But if your goal is to create a trustworthy attribution model, the best way to validate is to act on its suggestions and then test them against past results. 

    Conclusion

    A multi-touch attribution model helps you measure the impact of different channels, campaign types, and marketing assets on metrics that matter — conversion rate, sales volumes and ROI. 

    Using this data, you can invest budgets into the best-performing channels and confidently experiment with new campaign types. 

    As a Matomo user, you also get to do so without breaching customers’ privacy or compromising on analytics accuracy.

    Start using accurate multi-channel attribution in Matomo. Get your free 21-day trial now. No credit card required.

  • FFMPEG Unable to Decode Quicktime QDMC Stream (No decoder for stream)

    9 janvier 2017, par mbmast

    We are using FFMPEG to convert iPhone video to MP4. This requires an AAC decoder which is not included in any binary distributions of FFMPEG (due to licensing issues). The solution is to download the FFMPEG source and compile it yourself. I’ve done this, apparently incorrectly, as I cannot decode the audio stream. I am getting this error :

    /usr/ffmpeg_builds/ffmpeg -y -i /home/domain/public_html/wp-content/uploads/celebs/main/step-2.mov -threads 12 -vcodec libx264 -acodec libfdk_aac -b:v 1000k -refs 6 -coder 1 -sc_threshold 40 -flags +loop -me_range 16 -subq 7 -i_qfactor 0.71 -qcomp 0.6 -qdiff 4 -trellis 1 -b:a 128k -pass 1 -passlogfile /tmp/ffmpeg-passes57a054ee917c4ahl3t/pass-57a054ee91965 /home/domain/public_html/wp-content/uploads/celebs/main/testing-5.mp4
    ffmpeg version N-81827-g81bab10 Copyright (c) 2000-2016 the FFmpeg developers
     built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-17)
     configuration: --prefix=/root/ffmpeg_build --extra-cflags=-I/root/ffmpeg_build/include --extra-ldflags=-L/root/ffmpeg_build/lib --bindir=/root/bin --pkg-config-flags=--static --enable-gpl --enable-nonfree --enable-libfdk-aac --enable-libfreetype --enable-libx264
     libavutil      55. 32.100 / 55. 32.100
     libavcodec     57. 60.100 / 57. 60.100
     libavformat    57. 51.102 / 57. 51.102
     libavdevice    57.  0.102 / 57.  0.102
     libavfilter     6. 63.100 /  6. 63.100
     libswscale      4.  1.100 /  4.  1.100
     libswresample   2.  2.100 /  2.  2.100
     libpostproc    54.  0.100 / 54.  0.100
    Guessed Channel Layout for Input Stream #0.1 : mono
    Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/home/domain/public_html/wp-content/uploads/celebs/main/step-2.mov':
     Metadata:
       creation_time   : 1998-11-04T16:40:13.000000Z
     Duration: 00:01:00.83, start: 0.000000, bitrate: 110 kb/s
       Stream #0:0(eng): Video: svq1 (SVQ1 / 0x31515653), yuv410p, 160x120, 90 kb/s, 7.51 fps, 7.50 tbr, 600 tbn, 600 tbc (default)
       Metadata:
         creation_time   : 1998-11-04T16:40:13.000000Z
         handler_name    : Apple Alias Data Handler
         encoder         : Sorenson Video
       Stream #0:1(eng): Audio: qdmc (QDMC / 0x434D4451), 44100 Hz, mono (default)
       Metadata:
         creation_time   : 1998-11-04T16:40:13.000000Z
         handler_name    : Apple Alias Data Handler
    No decoder for stream #0:1, filtering impossible
    Error opening filters!

    I suspect that I failed to compile and include the correct codec library when I built FFMPEG. The problem is I don’t know which library I should have built/included. I haven’t found anything that says to decode QDMC audio in FFMPEG you need the XXXXX library.

    Here’s the complete list of decoders that my build supports :

    /usr/ffmpeg_builds/ffmpeg -decoders
    ffmpeg version N-81827-g81bab10 Copyright (c) 2000-2016 the FFmpeg developers
     built with gcc 4.4.7 (GCC) 20120313 (Red Hat 4.4.7-17)
     configuration: --prefix=/root/ffmpeg_build --extra-cflags=-I/root/ffmpeg_build/include --extra-ldflags=-L/root/ffmpeg_build/lib --bindir=/root/bin --pkg-config-flags=--static --enable-gpl --enable-nonfree --enable-libfdk-aac --enable-libfreetype --enable-libx264
     libavutil      55. 32.100 / 55. 32.100
     libavcodec     57. 60.100 / 57. 60.100
     libavformat    57. 51.102 / 57. 51.102
     libavdevice    57.  0.102 / 57.  0.102
     libavfilter     6. 63.100 /  6. 63.100
     libswscale      4.  1.100 /  4.  1.100
     libswresample   2.  2.100 /  2.  2.100
     libpostproc    54.  0.100 / 54.  0.100
    Decoders:
    V..... = Video
    A..... = Audio
    S..... = Subtitle
    .F.... = Frame-level multithreading
    ..S... = Slice-level multithreading
    ...X.. = Codec is experimental
    ....B. = Supports draw_horiz_band
    .....D = Supports direct rendering method 1
    ------
    V....D 012v                 Uncompressed 4:2:2 10-bit
    V....D 4xm                  4X Movie
    V....D 8bps                 QuickTime 8BPS video
    V....D aasc                 Autodesk RLE
    VF...D aic                  Apple Intermediate Codec
    V....D alias_pix            Alias/Wavefront PIX image
    V....D amv                  AMV Video
    V....D anm                  Deluxe Paint Animation
    V....D ansi                 ASCII/ANSI art
    VF...D apng                 APNG (Animated Portable Network Graphics) image
    V....D asv1                 ASUS V1
    V....D asv2                 ASUS V2
    V....D aura                 Auravision AURA
    V....D aura2                Auravision Aura 2
    V....D avrn                 Avid AVI Codec
    V....D avrp                 Avid 1:1 10-bit RGB Packer
    V....D avs                  AVS (Audio Video Standard) video
    V....D avui                 Avid Meridien Uncompressed
    V....D ayuv                 Uncompressed packed MS 4:4:4:4
    V....D bethsoftvid          Bethesda VID video
    V....D bfi                  Brute Force & Ignorance
    V....D binkvideo            Bink video
    V....D bintext              Binary text
    V....D bmp                  BMP (Windows and OS/2 bitmap)
    V....D bmv_video            Discworld II BMV video
    V....D brender_pix          BRender PIX image
    V....D c93                  Interplay C93
    V....D cavs                 Chinese AVS (Audio Video Standard) (AVS1-P2, JiZhun profile)
    V....D cdgraphics           CD Graphics video
    V....D cdxl                 Commodore CDXL video
    VF...D cfhd                 Cineform HD
    V....D cinepak              Cinepak
    V....D cljr                 Cirrus Logic AccuPak
    V....D cllc                 Canopus Lossless Codec
    V....D eacmv                Electronic Arts CMV video (codec cmv)
    V....D cpia                 CPiA video format
    V....D camstudio            CamStudio (codec cscd)
    V....D cyuv                 Creative YUV (CYUV)
    V.S..D dds                  DirectDraw Surface image decoder
    V....D dfa                  Chronomaster DFA
    V.S..D dirac                BBC Dirac VC-2
    VFS..D dnxhd                VC3/DNxHD
    V....D dpx                  DPX (Digital Picture Exchange) image
    V....D dsicinvideo          Delphine Software International CIN video
    V.S..D dvvideo              DV (Digital Video)
    V....D dxa                  Feeble Files/ScummVM DXA
    V....D dxtory               Dxtory
    VFS..D dxv                  Resolume DXV
    V....D escape124            Escape 124
    V....D escape130            Escape 130
    VFS..D exr                  OpenEXR image
    VFS..D ffv1                 FFmpeg video codec #1
    VF..BD ffvhuff              Huffyuv FFmpeg variant
    V.S..D fic                  Mirillis FIC
    V....D flashsv              Flash Screen Video v1
    V....D flashsv2             Flash Screen Video v2
    V....D flic                 Autodesk Animator Flic video
    V...BD flv                  FLV / Sorenson Spark / Sorenson H.263 (Flash Video) (codec flv1)
    VF...D fraps                Fraps
    V....D frwu                 Forward Uncompressed
    V....D g2m                  Go2Meeting
    V....D gif                  GIF (Graphics Interchange Format)
    V....D h261                 H.261
    V...BD h263                 H.263 / H.263-1996, H.263+ / H.263-1998 / H.263 version 2
    V...BD h263i                Intel H.263
    V...BD h263p                H.263 / H.263-1996, H.263+ / H.263-1998 / H.263 version 2
    VFS..D h264                 H.264 / AVC / MPEG-4 AVC / MPEG-4 part 10
    VFS..D hap                  Vidvox Hap decoder
    VFS..D hevc                 HEVC (High Efficiency Video Coding)
    V....D hnm4video            HNM 4 video
    V....D hq_hqa               Canopus HQ/HQA
    V.S..D hqx                  Canopus HQX
    VF..BD huffyuv              Huffyuv / HuffYUV
    V....D idcinvideo           id Quake II CIN video (codec idcin)
    V....D idf                  iCEDraw text
    V....D iff                  IFF ACBM/ANIM/DEEP/ILBM/PBM/RGB8/RGBN (codec iff_ilbm)
    V....D indeo2               Intel Indeo 2
    V....D indeo3               Intel Indeo 3
    V....D indeo4               Intel Indeo Video Interactive 4
    V....D indeo5               Intel Indeo Video Interactive 5
    V....D interplayvideo       Interplay MVE video
    VFS..D jpeg2000             JPEG 2000
    V....D jpegls               JPEG-LS
    V....D jv                   Bitmap Brothers JV video
    V....D kgv1                 Kega Game Video
    V....D kmvc                 Karl Morton's video codec
    VF...D lagarith             Lagarith lossless
    V....D loco                 LOCO
    V....D m101                 Matrox Uncompressed SD
    V....D eamad                Electronic Arts Madcow Video (codec mad)
    VFS..D magicyuv             MagicYUV video
    VF...D mdec                 Sony PlayStation MDEC (Motion DECoder)
    VF...D mimic                Mimic
    V....D mjpeg                MJPEG (Motion JPEG)
    V....D mjpegb               Apple MJPEG-B
    V....D mmvideo              American Laser Games MM Video
    V....D motionpixels         Motion Pixels video
    V.S.BD mpeg1video           MPEG-1 video
    V.S.BD mpeg2video           MPEG-2 video
    V.S.BD mpegvideo            MPEG-1 video (codec mpeg2video)
    VF..BD mpeg4                MPEG-4 part 2
    V....D msa1                 MS ATC Screen
    V...BD msmpeg4v1            MPEG-4 part 2 Microsoft variant version 1
    V...BD msmpeg4v2            MPEG-4 part 2 Microsoft variant version 2
    V...BD msmpeg4              MPEG-4 part 2 Microsoft variant version 3 (codec msmpeg4v3)
    V....D msrle                Microsoft RLE
    V....D mss1                 MS Screen 1
    V....D mss2                 MS Windows Media Video V9 Screen
    V....D msvideo1             Microsoft Video 1
    V....D mszh                 LCL (LossLess Codec Library) MSZH
    V....D mts2                 MS Expression Encoder Screen
    V....D mvc1                 Silicon Graphics Motion Video Compressor 1
    V....D mvc2                 Silicon Graphics Motion Video Compressor 2
    V....D mxpeg                Mobotix MxPEG video
    V....D nuv                  NuppelVideo/RTJPEG
    V....D paf_video            Amazing Studio Packed Animation File Video
    V....D pam                  PAM (Portable AnyMap) image
    V....D pbm                  PBM (Portable BitMap) image
    V....D pcx                  PC Paintbrush PCX image
    V....D pgm                  PGM (Portable GrayMap) image
    V....D pgmyuv               PGMYUV (Portable GrayMap YUV) image
    V....D pictor               Pictor/PC Paint
    VF...D png                  PNG (Portable Network Graphics) image
    V....D ppm                  PPM (Portable PixelMap) image
    V.S..D prores               ProRes
    V.S..D prores_lgpl          Apple ProRes (iCodec Pro) (codec prores)
    V....D ptx                  V.Flash PTX image
    V....D qdraw                Apple QuickDraw
    V....D qpeg                 Q-team QPEG
    V....D qtrle                QuickTime Animation (RLE) video
    V....D r10k                 AJA Kona 10-bit RGB Codec
    V....D r210                 Uncompressed RGB 10-bit
    V..... rawvideo             raw video
    V....D rl2                  RL2 video
    V....D roqvideo             id RoQ video (codec roq)
    V....D rpza                 QuickTime video (RPZA)
    V....D rscc                 innoHeim/Rsupport Screen Capture Codec
    V....D rv10                 RealVideo 1.0
    V....D rv20                 RealVideo 2.0
    VF...D rv30                 RealVideo 3.0
    VF...D rv40                 RealVideo 4.0
    V....D sanm                 LucasArts SANM/Smush video
    V....D screenpresso         Screenpresso
    V....D sgi                  SGI image
    V....D sgirle               Silicon Graphics RLE 8-bit video
    VF...D sheervideo           BitJazz SheerVideo
    V....D smackvid             Smacker video (codec smackvideo)
    V....D smc                  QuickTime Graphics (SMC)
    V..... smvjpeg              SMV JPEG
    V....D snow                 Snow
    V....D sp5x                 Sunplus JPEG (SP5X)
    V....D sunrast              Sun Rasterfile image
    V....D svq1                 Sorenson Vector Quantizer 1 / Sorenson Video 1 / SVQ1
    V...BD svq3                 Sorenson Vector Quantizer 3 / Sorenson Video 3 / SVQ3
    V....D targa                Truevision Targa image
    V....D targa_y216           Pinnacle TARGA CineWave YUV16
    V....D tdsc                 TDSC
    V....D eatgq                Electronic Arts TGQ video (codec tgq)
    V....D eatgv                Electronic Arts TGV video (codec tgv)
    VF..BD theora               Theora
    V....D thp                  Nintendo Gamecube THP video
    V....D tiertexseqvideo      Tiertex Limited SEQ video
    VF...D tiff                 TIFF image
    V....D tmv                  8088flex TMV
    V....D eatqi                Electronic Arts TQI Video (codec tqi)
    V....D truemotion1          Duck TrueMotion 1.0
    V....D truemotion2          Duck TrueMotion 2.0
    V....D truemotion2rt        Duck TrueMotion 2.0 Real Time
    V....D camtasia             TechSmith Screen Capture Codec (codec tscc)
    V....D tscc2                TechSmith Screen Codec 2
    V....D txd                  Renderware TXD (TeXture Dictionary) image
    V....D ultimotion           IBM UltiMotion (codec ulti)
    VF...D utvideo              Ut Video
    V....D v210                 Uncompressed 4:2:2 10-bit
    V....D v210x                Uncompressed 4:2:2 10-bit
    V....D v308                 Uncompressed packed 4:4:4
    V....D v408                 Uncompressed packed QT 4:4:4:4
    V....D v410                 Uncompressed 4:4:4 10-bit
    V....D vb                   Beam Software VB
    VF...D vble                 VBLE Lossless Codec
    V....D vc1                  SMPTE VC-1
    V....D vc1image             Windows Media Video 9 Image v2
    V....D vcr1                 ATI VCR1
    V....D xl                   Miro VideoXL (codec vixl)
    V....D vmdvideo             Sierra VMD video
    V....D vmnc                 VMware Screen Codec / VMware Video
    VF..BD vp3                  On2 VP3
    V....D vp5                  On2 VP5
    V....D vp6                  On2 VP6
    V.S..D vp6a                 On2 VP6 (Flash version, with alpha channel)
    V....D vp6f                 On2 VP6 (Flash version)
    V....D vp7                  On2 VP7
    VFS..D vp8                  On2 VP8
    VF...D vp9                  Google VP9
    VF...D webp                 WebP image
    V...BD wmv1                 Windows Media Video 7
    V...BD wmv2                 Windows Media Video 8
    V....D wmv3                 Windows Media Video 9
    V....D wmv3image            Windows Media Video 9 Image
    V....D wnv1                 Winnov WNV1
    V....D vqavideo             Westwood Studios VQA (Vector Quantized Animation) video (codec ws_vqa)
    V....D xan_wc3              Wing Commander III / Xan
    V....D xan_wc4              Wing Commander IV / Xxan
    V....D xbin                 eXtended BINary text
    V....D xbm                  XBM (X BitMap) image
    V..... xface                X-face image
    V....D xwd                  XWD (X Window Dump) image
    V....D y41p                 Uncompressed YUV 4:1:1 12-bit
    V....D ylc                  YUY2 Lossless Codec
    V..... yop                  Psygnosis YOP Video
    V....D yuv4                 Uncompressed packed 4:2:0
    V....D zerocodec            ZeroCodec Lossless Video
    V....D zlib                 LCL (LossLess Codec Library) ZLIB
    V....D zmbv                 Zip Motion Blocks Video
    A....D 8svx_exp             8SVX exponential
    A....D 8svx_fib             8SVX fibonacci
    A....D aac                  AAC (Advanced Audio Coding)
    A....D aac_fixed            AAC (Advanced Audio Coding) (codec aac)
    A....D libfdk_aac           Fraunhofer FDK AAC (codec aac)
    A....D aac_latm             AAC LATM (Advanced Audio Coding LATM syntax)
    A....D ac3                  ATSC A/52A (AC-3)
    A....D ac3_fixed            ATSC A/52A (AC-3) (codec ac3)
    A....D adpcm_4xm            ADPCM 4X Movie
    A....D adpcm_adx            SEGA CRI ADX ADPCM
    A....D adpcm_afc            ADPCM Nintendo Gamecube AFC
    A....D adpcm_aica           ADPCM Yamaha AICA
    A....D adpcm_ct             ADPCM Creative Technology
    A....D adpcm_dtk            ADPCM Nintendo Gamecube DTK
    A....D adpcm_ea             ADPCM Electronic Arts
    A....D adpcm_ea_maxis_xa    ADPCM Electronic Arts Maxis CDROM XA
    A....D adpcm_ea_r1          ADPCM Electronic Arts R1
    A....D adpcm_ea_r2          ADPCM Electronic Arts R2
    A....D adpcm_ea_r3          ADPCM Electronic Arts R3
    A....D adpcm_ea_xas         ADPCM Electronic Arts XAS
    A....D g722                 G.722 ADPCM (codec adpcm_g722)
    A....D g726                 G.726 ADPCM (codec adpcm_g726)
    A....D g726le               G.726 ADPCM little-endian (codec adpcm_g726le)
    A....D adpcm_ima_amv        ADPCM IMA AMV
    A....D adpcm_ima_apc        ADPCM IMA CRYO APC
    A....D adpcm_ima_dat4       ADPCM IMA Eurocom DAT4
    A....D adpcm_ima_dk3        ADPCM IMA Duck DK3
    A....D adpcm_ima_dk4        ADPCM IMA Duck DK4
    A....D adpcm_ima_ea_eacs    ADPCM IMA Electronic Arts EACS
    A....D adpcm_ima_ea_sead    ADPCM IMA Electronic Arts SEAD
    A....D adpcm_ima_iss        ADPCM IMA Funcom ISS
    A....D adpcm_ima_oki        ADPCM IMA Dialogic OKI
    A....D adpcm_ima_qt         ADPCM IMA QuickTime
    A....D adpcm_ima_rad        ADPCM IMA Radical
    A....D adpcm_ima_smjpeg     ADPCM IMA Loki SDL MJPEG
    A....D adpcm_ima_wav        ADPCM IMA WAV
    A....D adpcm_ima_ws         ADPCM IMA Westwood
    A....D adpcm_ms             ADPCM Microsoft
    A....D adpcm_mtaf           ADPCM MTAF
    A....D adpcm_psx            ADPCM Playstation
    A....D adpcm_sbpro_2        ADPCM Sound Blaster Pro 2-bit
    A....D adpcm_sbpro_3        ADPCM Sound Blaster Pro 2.6-bit
    A....D adpcm_sbpro_4        ADPCM Sound Blaster Pro 4-bit
    A....D adpcm_swf            ADPCM Shockwave Flash
    A....D adpcm_thp            ADPCM Nintendo THP
    A....D adpcm_thp_le         ADPCM Nintendo THP (little-endian)
    A....D adpcm_vima           LucasArts VIMA audio
    A....D adpcm_xa             ADPCM CDROM XA
    A....D adpcm_yamaha         ADPCM Yamaha
    AF...D alac                 ALAC (Apple Lossless Audio Codec)
    A....D amrnb                AMR-NB (Adaptive Multi-Rate NarrowBand) (codec amr_nb)
    A....D amrwb                AMR-WB (Adaptive Multi-Rate WideBand) (codec amr_wb)
    A....D ape                  Monkey's Audio
    A....D atrac1               ATRAC1 (Adaptive TRansform Acoustic Coding)
    A....D atrac3               ATRAC3 (Adaptive TRansform Acoustic Coding 3)
    A....D atrac3plus           ATRAC3+ (Adaptive TRansform Acoustic Coding 3+) (codec atrac3p)
    A....D on2avc               On2 Audio for Video Codec (codec avc)
    A....D binkaudio_dct        Bink Audio (DCT)
    A....D binkaudio_rdft       Bink Audio (RDFT)
    A....D bmv_audio            Discworld II BMV audio
    A....D comfortnoise         RFC 3389 comfort noise generator
    A....D cook                 Cook / Cooker / Gecko (RealAudio G2)
    A..... dsd_lsbf             DSD (Direct Stream Digital), least significant bit first
    A..... dsd_lsbf_planar      DSD (Direct Stream Digital), least significant bit first, planar
    A..... dsd_msbf             DSD (Direct Stream Digital), most significant bit first
    A..... dsd_msbf_planar      DSD (Direct Stream Digital), most significant bit first, planar
    A....D dsicinaudio          Delphine Software International CIN audio
    A....D dss_sp               Digital Speech Standard - Standard Play mode (DSS SP)
    A....D dst                  DST (Digital Stream Transfer)
    A....D dca                  DCA (DTS Coherent Acoustics) (codec dts)
    A....D dvaudio              Ulead DV Audio
    A....D eac3                 ATSC A/52B (AC-3, E-AC-3)
    A....D evrc                 EVRC (Enhanced Variable Rate Codec)
    AF...D flac                 FLAC (Free Lossless Audio Codec)
    A....D g723_1               G.723.1
    A....D g729                 G.729
    A....D gsm                  GSM
    A....D gsm_ms               GSM Microsoft variant
    A....D iac                  IAC (Indeo Audio Coder)
    A....D imc                  IMC (Intel Music Coder)
    A....D interplay_dpcm       DPCM Interplay
    A....D interplayacm         Interplay ACM
    A....D mace3                MACE (Macintosh Audio Compression/Expansion) 3:1
    A....D mace6                MACE (Macintosh Audio Compression/Expansion) 6:1
    A....D metasound            Voxware MetaSound
    A....D mlp                  MLP (Meridian Lossless Packing)
    A....D mp1                  MP1 (MPEG audio layer 1)
    A....D mp1float             MP1 (MPEG audio layer 1) (codec mp1)
    A....D mp2                  MP2 (MPEG audio layer 2)
    A....D mp2float             MP2 (MPEG audio layer 2) (codec mp2)
    A....D mp3                  MP3 (MPEG audio layer 3)
    A....D mp3float             MP3 (MPEG audio layer 3) (codec mp3)
    A....D mp3adu               ADU (Application Data Unit) MP3 (MPEG audio layer 3)
    A....D mp3adufloat          ADU (Application Data Unit) MP3 (MPEG audio layer 3) (codec mp3adu)
    A....D mp3on4               MP3onMP4
    A....D mp3on4float          MP3onMP4 (codec mp3on4)
    A....D als                  MPEG-4 Audio Lossless Coding (ALS) (codec mp4als)
    A....D mpc7                 Musepack SV7 (codec musepack7)
    A....D mpc8                 Musepack SV8 (codec musepack8)
    A....D nellymoser           Nellymoser Asao
    A....D opus                 Opus
    A....D paf_audio            Amazing Studio Packed Animation File Audio
    A....D pcm_alaw             PCM A-law / G.711 A-law
    A....D pcm_bluray           PCM signed 16|20|24-bit big-endian for Blu-ray media
    A....D pcm_dvd              PCM signed 16|20|24-bit big-endian for DVD media
    A....D pcm_f32be            PCM 32-bit floating point big-endian
    A....D pcm_f32le            PCM 32-bit floating point little-endian
    A....D pcm_f64be            PCM 64-bit floating point big-endian
    A....D pcm_f64le            PCM 64-bit floating point little-endian
    A....D pcm_lxf              PCM signed 20-bit little-endian planar
    A....D pcm_mulaw            PCM mu-law / G.711 mu-law
    A....D pcm_s16be            PCM signed 16-bit big-endian
    A....D pcm_s16be_planar     PCM signed 16-bit big-endian planar
    A....D pcm_s16le            PCM signed 16-bit little-endian
    A....D pcm_s16le_planar     PCM signed 16-bit little-endian planar
    A....D pcm_s24be            PCM signed 24-bit big-endian
    A....D pcm_s24daud          PCM D-Cinema audio signed 24-bit
    A....D pcm_s24le            PCM signed 24-bit little-endian
    A....D pcm_s24le_planar     PCM signed 24-bit little-endian planar
    A....D pcm_s32be            PCM signed 32-bit big-endian
    A....D pcm_s32le            PCM signed 32-bit little-endian
    A....D pcm_s32le_planar     PCM signed 32-bit little-endian planar
    A....D pcm_s64be            PCM signed 64-bit big-endian
    A....D pcm_s64le            PCM signed 64-bit little-endian
    A....D pcm_s8               PCM signed 8-bit
    A....D pcm_s8_planar        PCM signed 8-bit planar
    A....D pcm_u16be            PCM unsigned 16-bit big-endian
    A....D pcm_u16le            PCM unsigned 16-bit little-endian
    A....D pcm_u24be            PCM unsigned 24-bit big-endian
    A....D pcm_u24le            PCM unsigned 24-bit little-endian
    A....D pcm_u32be            PCM unsigned 32-bit big-endian
    A....D pcm_u32le            PCM unsigned 32-bit little-endian
    A....D pcm_u8               PCM unsigned 8-bit
    A....D pcm_zork             PCM Zork
    A....D qcelp                QCELP / PureVoice
    A....D qdm2                 QDesign Music Codec 2
    A....D real_144             RealAudio 1.0 (14.4K) (codec ra_144)
    A....D real_288             RealAudio 2.0 (28.8K) (codec ra_288)
    A....D ralf                 RealAudio Lossless
    A....D roq_dpcm             DPCM id RoQ
    A....D s302m                SMPTE 302M
    A....D sdx2_dpcm            DPCM Squareroot-Delta-Exact
    A....D shorten              Shorten
    A....D sipr                 RealAudio SIPR / ACELP.NET
    A....D smackaud             Smacker audio (codec smackaudio)
    A....D sol_dpcm             DPCM Sol
    A..X.D sonic                Sonic
    AF...D tak                  TAK (Tom's lossless Audio Kompressor)
    A....D truehd               TrueHD
    A....D truespeech           DSP Group TrueSpeech
    AF...D tta                  TTA (True Audio)
    A....D twinvq               VQF TwinVQ
    A....D vmdaudio             Sierra VMD audio
    A....D vorbis               Vorbis
    A....D wavesynth            Wave synthesis pseudo-codec
    AF...D wavpack              WavPack
    A....D ws_snd1              Westwood Audio (SND1) (codec westwood_snd1)
    A....D wmalossless          Windows Media Audio Lossless
    A....D wmapro               Windows Media Audio 9 Professional
    A....D wmav1                Windows Media Audio 1
    A....D wmav2                Windows Media Audio 2
    A....D wmavoice             Windows Media Audio Voice
    A....D xan_dpcm             DPCM Xan
    A....D xma1                 Xbox Media Audio 1
    A....D xma2                 Xbox Media Audio 2
    S..... ssa                  ASS (Advanced SubStation Alpha) subtitle (codec ass)
    S..... ass                  ASS (Advanced SubStation Alpha) subtitle
    S..... dvbsub               DVB subtitles (codec dvb_subtitle)
    S..... dvdsub               DVD subtitles (codec dvd_subtitle)
    S..... cc_dec               Closed Caption (EIA-608 / CEA-708) Decoder (codec eia_608)
    S..... pgssub               HDMV Presentation Graphic Stream subtitles (codec hdmv_pgs_subtitle)
    S..... jacosub              JACOsub subtitle
    S..... microdvd             MicroDVD subtitle
    S..... mov_text             3GPP Timed Text subtitle
    S..... mpl2                 MPL2 subtitle
    S..... pjs                  PJS subtitle
    S..... realtext             RealText subtitle
    S..... sami                 SAMI subtitle
    S..... stl                  Spruce subtitle format
    S..... srt                  SubRip subtitle (codec subrip)
    S..... subrip               SubRip subtitle
    S..... subviewer            SubViewer subtitle
    S..... subviewer1           SubViewer1 subtitle
    S..... text                 Raw text subtitle
    S..... vplayer              VPlayer subtitle
    S..... webvtt               WebVTT subtitle
    S..... xsub                 XSUB

    Any idea what I did wrong when building FFMPEG ?

    Here’s a link to the video file that caused the problem : step-2.mov