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• Could not find tag for codec h264 in stream #0 (mp4)

  18 août 2019, par TabsNotSpaces

  I’ve been using the sickbeard_mp4_converter for a while to convert video files to mp4 by generating a script for ffmpeg. I’m not sure what I changed, but the ffmpeg script it generates no longer works and I’m having trouble debugging it. Can anyone tell from my log what the issue is ? Yes, its supposed to be an mp4 to an mp4, which is typically fine.

  I’m at the point where I’m using an mp4 that worked with the same autogenerated script yesterday but it no longer is. I remember updating ffmpeg but downgrading did not resolve the issue, though I may have not downgraded enough.

  ffmpeg 4.1.4

  MediaInfo output :

  $ mediainfo --fullscan Downloads/Dallas\ Buyers\ Club\ \(2013\).mp4.original 
  
  General
  
  Count                                    : 334
  
  Count of stream of this kind             : 1
  
  Kind of stream                           : General
  
  Kind of stream                           : General
  
  Stream identifier                        : 0
  
  Count of video streams                   : 1
  
  Count of audio streams                   : 1
  
  Video_Format_List                        : AVC
  
  Video_Format_WithHint_List               : AVC
  
  Codecs Video                             : AVC
  
  Audio_Format_List                        : AAC LC
  
  Audio_Format_WithHint_List               : AAC LC
  
  Audio codecs                             : AAC LC
  
  Audio_Language_List                      : English
  
  Complete name                            : Downloads/Dallas Buyers Club (2013).mp4.original
  
  Folder name                              : Downloads
  
  File name extension                      : Dallas Buyers Club (2013).mp4.original
  
  File name                                : Dallas Buyers Club (2013).mp4
  
  File extension                           : original
  
  Format                                   : MPEG-4
  
  Format                                   : MPEG-4
  
  Format/Extensions usually used           : braw mov mp4 m4v m4a m4b m4p m4r 3ga 3gpa 3gpp 3gp 3gpp2 3g2 k3g jpm jpx mqv ismv isma ismt f4a f4b f4v
  
  Commercial name                          : MPEG-4
  
  Format profile                           : Base Media
  
  Internet media type                      : video/mp4
  
  Codec ID                                 : isom
  
  Codec ID                                 : isom (isom/avc1)
  
  Codec ID/Url                             : http://www.apple.com/quicktime/download/standalone.html
  
  CodecID_Compatible                       : isom/avc1
  
  File size                                : 1987698473
  
  File size                                : 1.85 GiB
  
  File size                                : 2 GiB
  
  File size                                : 1.9 GiB
  
  File size                                : 1.85 GiB
  
  File size                                : 1.851 GiB
  
  Duration                                 : 7017023
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 1 h 56 min 57 s 23 ms
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 01:56:57.023
  
  Duration                                 : 01:56:58;17
  
  Duration                                 : 01:56:57.023 (01:56:58;17)
  
  Overall bit rate mode                    : VBR
  
  Overall bit rate mode                    : Variable
  
  Overall bit rate                         : 2266144
  
  Overall bit rate                         : 2 266 kb/s
  
  Frame rate                               : 23.976
  
  Frame rate                               : 23.976 FPS
  
  Frame count                              : 168239
  
  Stream size                              : 3690657
  
  Stream size                              : 3.52 MiB (0%)
  
  Stream size                              : 4 MiB
  
  Stream size                              : 3.5 MiB
  
  Stream size                              : 3.52 MiB
  
  Stream size                              : 3.520 MiB
  
  Stream size                              : 3.52 MiB (0%)
  
  Proportion of this stream                : 0.00186
  
  HeaderSize                               : 3690598
  
  DataSize                                 : 1984007824
  
  FooterSize                               : 51
  
  IsStreamable                             : Yes
  
  Title                                    : Dallas Buyers Club
  
  Movie name                               : Dallas Buyers Club
  
  Director                                 : Jean-Marc Valle
  
  Actor                                    : Matthew McConaughey / Jennifer Garner / Jared Leto / Denis O'Hare / Steve Zahn
  
  Screenplay by                            : Craig Borten / Melisa Wallack
  
  Producer                                 : Robbie Brenner / Rachel Winter / Kerry Barden / Rich Delia / Paul Schnee
  
  Genre                                    : Drama
  
  ContentType                              : Unknown Type
  
  Description                              : Sometimes it takes a hustler to change the world
  
  Recorded date                            : 2013-11-17
  
  Encoded date                             : UTC 2014-01-24 08:11:15
  
  Tagged date                              : UTC 2014-01-24 08:11:15
  
  File last modification date              : UTC 2019-08-16 16:44:14
  
  File last modification date (local)      : 2019-08-16 11:44:14
  
  Writing application                      : MDH:Dallas Buyers Club (2013).mp4
  
  Writing application                      : MDH:Dallas Buyers Club (2013).mp4
  
  Cover                                    : Yes
  
  ContentRating                            : mpaa|R|400|
  
  LongDescription                          : Loosely based on the true-life tale of Ron Woodroof, a drug-taking, women-loving, homophobic man who in 1986 was diagnosed with HIV/AIDS and given thirty days to live.
  
  FileExtension_Invalid                    : braw mov mp4 m4v m4a m4b m4p m4r 3ga 3gpa 3gpp 3gp 3gpp2 3g2 k3g jpm jpx mqv ismv isma ismt f4a f4b f4v
  
  
  
  Video
  
  Count                                    : 378
  
  Count of stream of this kind             : 1
  
  Kind of stream                           : Video
  
  Kind of stream                           : Video
  
  Stream identifier                        : 0
  
  StreamOrder                              : 0
  
  ID                                       : 1
  
  ID                                       : 1
  
  Format                                   : AVC
  
  Format                                   : AVC
  
  Format/Info                              : Advanced Video Codec
  
  Format/Url                               : http://developers.videolan.org/x264.html
  
  Commercial name                          : AVC
  
  Format profile                           : High@L4.1
  
  Format settings                          : CABAC / 4 Ref Frames
  
  Format settings, CABAC                   : Yes
  
  Format settings, CABAC                   : Yes
  
  Format settings, Reference frames        : 4
  
  Format settings, Reference frames        : 4 frames
  
  Internet media type                      : video/H264
  
  Codec ID                                 : avc1
  
  Codec ID/Info                            : Advanced Video Coding
  
  Duration                                 : 7016967
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 1 h 56 min 56 s 967 ms
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 01:56:56.967
  
  Duration                                 : 01:56:58;17
  
  Duration                                 : 01:56:56.967 (01:56:58;17)
  
  Bit rate                                 : 2169000
  
  Bit rate                                 : 2 169 kb/s
  
  Maximum bit rate                         : 12300880
  
  Maximum bit rate                         : 12.3 Mb/s
  
  Width                                    : 1920
  
  Width                                    : 1 920 pixels
  
  Height                                   : 800
  
  Height                                   : 800 pixels
  
  Sampled_Width                            : 1920
  
  Sampled_Height                           : 800
  
  Pixel aspect ratio                       : 1.000
  
  Display aspect ratio                     : 2.400
  
  Display aspect ratio                     : 2.40:1
  
  Rotation                                 : 0.000
  
  Frame rate mode                          : CFR
  
  Frame rate mode                          : Constant
  
  Frame rate                               : 23.976
  
  Frame rate                               : 23.976 (24000/1001) FPS
  
  FrameRate_Num                            : 24000
  
  FrameRate_Den                            : 1001
  
  Original frame rate                      : 23.976
  
  Original frame rate                      : 23.976 (23976/1000) FPS
  
  FrameRate_Original_Num                   : 23976
  
  FrameRate_Original_Den                   : 1000
  
  Frame count                              : 168239
  
  Color space                              : YUV
  
  Chroma subsampling                       : 4:2:0
  
  Chroma subsampling                       : 4:2:0
  
  Bit depth                                : 8
  
  Bit depth                                : 8 bits
  
  Scan type                                : Progressive
  
  Scan type                                : Progressive
  
  Bits/(Pixel*Frame)                       : 0.059
  
  Stream size                              : 1901715488
  
  Stream size                              : 1.77 GiB (96%)
  
  Stream size                              : 2 GiB
  
  Stream size                              : 1.8 GiB
  
  Stream size                              : 1.77 GiB
  
  Stream size                              : 1.771 GiB
  
  Stream size                              : 1.77 GiB (96%)
  
  Proportion of this stream                : 0.95674
  
  Writing library                          : x264 - core 135 r2 f0c1c53
  
  Writing library                          : x264 core 135 r2 f0c1c53
  
  Encoded_Library_Name                     : x264
  
  Encoded_Library_Version                  : core 135 r2 f0c1c53
  
  Encoding settings                        : cabac=1 / ref=4 / deblock=1:-1:-1 / analyse=0x3:0x133 / me=umh / subme=9 / psy=1 / psy_rd=1.00:0.15 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=36 / lookahead_threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=2pass / mbtree=1 / bitrate=2169 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=31250 / vbv_bufsize=31250 / nal_hrd=none / ip_ratio=1.40 / aq=1:1.00
  
  Encoded date                             : UTC 2014-01-24 08:11:15
  
  Tagged date                              : UTC 2014-01-24 08:11:38
  
  colour_description_present               : Yes
  
  colour_description_present_Source        : Stream
  
  Color range                              : Limited
  
  colour_range_Source                      : Stream
  
  Color primaries                          : BT.709
  
  colour_primaries_Source                  : Stream
  
  transfer_characteristics_Source          : Stream
  
  Matrix coefficients                      : BT.709
  
  matrix_coefficients_Source               : Stream
  
  Codec configuration box                  : avcC
  
  
  
  Audio
  
  Count                                    : 280
  
  Count of stream of this kind             : 1
  
  Kind of stream                           : Audio
  
  Kind of stream                           : Audio
  
  Stream identifier                        : 0
  
  StreamOrder                              : 1
  
  ID                                       : 2
  
  ID                                       : 2
  
  Format                                   : AAC
  
  Format                                   : AAC LC
  
  Format/Info                              : Advanced Audio Codec Low Complexity
  
  Commercial name                          : AAC
  
  Format settings, SBR                     : No (Explicit)
  
  Format settings, SBR                     : No (Explicit)
  
  Format_AdditionalFeatures                : LC
  
  Codec ID                                 : mp4a-40-2
  
  Duration                                 : 7017023
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 1 h 56 min 57 s 23 ms
  
  Duration                                 : 1 h 56 min
  
  Duration                                 : 01:56:57.023
  
  Duration                                 : 01:56:38:17
  
  Duration                                 : 01:56:57.023 (01:56:38:17)
  
  Bit rate mode                            : VBR
  
  Bit rate mode                            : Variable
  
  Bit rate                                 : 93816
  
  Bit rate                                 : 93.8 kb/s
  
  Maximum bit rate                         : 107376
  
  Maximum bit rate                         : 107 kb/s
  
  Channel(s)                               : 2
  
  Channel(s)                               : 2 channels
  
  Channel positions                        : Front: L R
  
  Channel positions                        : 2/0/0
  
  Channel layout                           : L R
  
  Samples per frame                        : 1024
  
  Sampling rate                            : 48000
  
  Sampling rate                            : 48.0 kHz
  
  Samples count                            : 336817104
  
  Frame rate                               : 46.875
  
  Frame rate                               : 46.875 FPS (1024 SPF)
  
  Frame count                              : 328923
  
  Compression mode                         : Lossy
  
  Compression mode                         : Lossy
  
  Stream size                              : 82292328
  
  Stream size                              : 78.5 MiB (4%)
  
  Stream size                              : 78 MiB
  
  Stream size                              : 78 MiB
  
  Stream size                              : 78.5 MiB
  
  Stream size                              : 78.48 MiB
  
  Stream size                              : 78.5 MiB (4%)
  
  Proportion of this stream                : 0.04140
  
  Language                                 : en
  
  Language                                 : English
  
  Language                                 : English
  
  Language                                 : en
  
  Language                                 : eng
  
  Language                                 : en
  
  Encoded date                             : UTC 2014-01-24 08:11:37
  
  Tagged date                              : UTC 2014-01-24 08:11:38

  Log :

  $ /usr/local/bin/ffmpeg -i "/Users/Me/Downloads/Dallas Buyers Club (2013).mp4.original" -vcodec libx264 -map 0:0 -vb 2063k -c:a:0 copy -map 0:2 -metadata:s:a:0 language=eng -disposition:a:0 default -f mp4 -threads 0 -y "/Users/Me/Downloads/Dallas Buyers Club (2013).mp4"
  
  ffmpeg version 4.1.4 Copyright (c) 2000-2019 the FFmpeg developers
  
    built with Apple LLVM version 10.0.1 (clang-1001.0.46.4)
  
    configuration: --prefix=/usr/local/Cellar/ffmpeg/4.1.4_1 --enable-shared --enable-pthreads --enable-version3 --enable-avresample --cc=clang --host-cflags='-I/Library/Java/JavaVirtualMachines/adoptopenjdk-12.0.1.jdk/Contents/Home/include -I/Library/Java/JavaVirtualMachines/adoptopenjdk-12.0.1.jdk/Contents/Home/include/darwin' --host-ldflags= --enable-ffplay --enable-gnutls --enable-gpl --enable-libaom --enable-libbluray --enable-libmp3lame --enable-libopus --enable-librubberband --enable-libsnappy --enable-libtesseract --enable-libtheora --enable-libvorbis --enable-libvpx --enable-libx264 --enable-libx265 --enable-libxvid --enable-lzma --enable-libfontconfig --enable-libfreetype --enable-frei0r --enable-libass --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-librtmp --enable-libspeex --enable-videotoolbox --disable-libjack --disable-indev=jack --enable-libaom --enable-libsoxr
  
    libavutil      56. 22.100 / 56. 22.100
  
    libavcodec     58. 35.100 / 58. 35.100
  
    libavformat    58. 20.100 / 58. 20.100
  
    libavdevice    58.  5.100 / 58.  5.100
  
    libavfilter     7. 40.101 /  7. 40.101
  
    libavresample   4.  0.  0 /  4.  0.  0
  
    libswscale      5.  3.100 /  5.  3.100
  
    libswresample   3.  3.100 /  3.  3.100
  
    libpostproc    55.  3.100 / 55.  3.100
  
  [mov,mp4,m4a,3gp,3g2,mj2 @ 0x7fc38e801400] stream 0, timescale not set
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/Users/Me/Downloads/Dallas Buyers Club (2013).mp4.original':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 1
  
      compatible_brands: isomavc1
  
      title           : Dallas Buyers Club
  
      genre           : Drama
  
      date            : 2013-11-17
  
      encoder         : MDH:Dallas Buyers Club (2013).mp4
  
      media_type      : 9
  
      hd_video        : 2
  
      description     : Sometimes it takes a hustler to change the world
  
      synopsis        : Loosely based on the true-life tale of Ron Woodroof, a drug-taking, women-loving, homophobic man who in 1986 was diagnosed with HIV/AIDS and given thirty days to live.
  
      creation_time   : 2014-01-24T08:11:15.000000Z
  
    Duration: 01:56:57.02, start: 0.000000, bitrate: 2266 kb/s
  
      Stream #0:0: Video: mjpeg, yuvj420p(pc, bt470bg/unknown/unknown), 500x750 [SAR 1:1 DAR 2:3], 90k tbr, 90k tbn, 90k tbc
  
      Stream #0:1(und): Video: h264 (High) (avc1 / 0x31637661), yuv420p(tv, bt709/bt709/unknown), 1920x800, 2168 kb/s, 23.98 fps, 23.98 tbr, 24k tbn, 47.95 tbc (default)
  
      Metadata:
  
        creation_time   : 2014-01-24T08:11:15.000000Z
  
        handler_name    : video.264#trackID=1:fps=23.976 - Imported with GPAC 0.5.0-rev
  
      Stream #0:2(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 93 kb/s (default)
  
      Metadata:
  
        creation_time   : 2014-01-24T08:11:37.000000Z
  
        handler_name    : GPAC ISO Audio Handler
  
  Stream mapping:
  
    Stream #0:0 -> #0:0 (mjpeg (native) -> h264 (libx264))
  
    Stream #0:2 -> #0:1 (copy)
  
  Press [q] to stop, [?] for help
  
  [mp4 @ 0x7fc38e811000] Frame rate very high for a muxer not efficiently supporting it.
  
  Please consider specifying a lower framerate, a different muxer or -vsync 2
  
  [libx264 @ 0x7fc38e823e00] using SAR=1/1
  
  [libx264 @ 0x7fc38e823e00] MB rate (135360000) > level limit (16711680)
  
  [libx264 @ 0x7fc38e823e00] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2
  
  [libx264 @ 0x7fc38e823e00] profile High, level 6.2
  
  [libx264 @ 0x7fc38e823e00] 264 - core 155 r2917 0a84d98 - H.264/MPEG-4 AVC codec - Copyleft 2003-2018 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=12 lookahead_threads=2 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=abr mbtree=1 bitrate=2063 ratetol=1.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00
  
  [mp4 @ 0x7fc38e811000] Could not find tag for codec h264 in stream #0, codec not currently supported in container
  
  Could not write header for output file #0 (incorrect codec parameters ?): Invalid argument
  
  Error initializing output stream 0:0 -- 
  
  [libx264 @ 0x7fc38e823e00] final ratefactor: 89.20
  
  Conversion failed!

• How to complete your privacy policy with Matomo analytics under GDPR

  25 avril 2018, par InnoCraft

  Important note : this blog post has been written by digital analysts, not lawyers. The purpose of this article is to show you how to complete your existing privacy policy by adding the parts related to Matomo in order to comply with GDPR. This work comes from our interpretation of the UK privacy commission : ICO. It cannot be considered as professional legal advice. So as GDPR, this information is subject to change. We strongly advise you to have a look at the different privacy authorities in order to have up to date information. This blog post contains public sector information licensed under the Open Government Licence v3.0.

  Neither the GDPR official text or ICO are mentioning the words ‘privacy policy’. They use the words ‘privacy notice’ instead. As explained within our previous blog post about “How to write a privacy notice for Matomo”, the key concepts of privacy information are transparency and accessibility which are making the privacy notice very long.

  As a result, we prefer splitting the privacy notice into two parts :

  • Privacy notice : straight to the point information about how personal data is processed at the time of the data collection. This is the subject of the our previous blog post.
  • Privacy policy : a web page explaining in detail all the personal data you are processing and how visitors/users can exercise their rights. This is the blog post you are reading.

  Writing/updating your privacy policy page can be one of the most challenging task under GDPR.

  In order to make this mission less complicated, we have designed a template which you can use to complete the privacy policy part that concerns Matomo.

  Which information should your privacy policy include ?

  ICO is giving a clear checklist about what a privacy policy has to contain when the data is obtained from the data subject :

  1. Identity and contact details of the controller and where applicable, the controller’s representative and the data protection officer.
  2. Purpose of the processing and the legal basis for the processing.
  3. The legitimate interests of the controller or third party, where applicable.
  4. Any recipient or categories of recipients of the personal data.
  5. Details of transfers to third country and safeguards.
  6. Retention period or criteria used to determine the retention period.
  7. The existence of each of data subject’s rights.
  8. The right to withdraw consent at any time, where relevant.
  9. The right to lodge a complaint with a supervisory authority.
  10. Whether the provision of personal data part of a statutory or contractual requirement or obligation and possible consequences of failing to provide the personal data.
  11. The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences.

  So in order to use Matomo with due respect to GDPR you need to answer each of those points within your privacy policy.

  Matomo’s privacy policy template

  You will find below some examples to each point requested by GDPR. Those answers are just guidelines, they are not perfect, feel free to copy/paste them according to your needs.

  Note that this template needs to be tweaked according to the lawful basis you choose.

  1 – About Matomo

  Note : this part should describe the data controller instead, which is your company. But as you may already have included this part within your existing privacy policy, we prefer here to introduce what is Matomo.

  Matomo is an open source web analytics platform. A web analytics platform is used by a website owner in order to measure, collect, analyse and report visitors data for purposes of understanding and optimizing their website. If you would like to see what Matomo looks like, you can access a demo version at : https://demo.matomo.org.

  2 – Purpose of the processing

  Matomo is used to analyse the behaviour of the website visitors to identify potential pitfalls ; not found pages, search engine indexing issues, which contents are the most appreciated… Once the data is processed (number of visitors reaching a not found pages, viewing only one page…), Matomo is generating reports for website owners to take action, for example changing the layout of the pages, publishing some fresh content… etc.

  Matomo is processing the following personal data :

  Pick up the one you are using :

  • Cookies
  • IP address
  • User ID
  • Custom Dimensions
  • Custom Variables
  • Order ID
  • Location of the user

  And also :

  • Date and time
  • Title of the page being viewed
  • URL of the page being viewed
  • URL of the page that was viewed prior to the current page
  • Screen resolution
  • Time in local timezone
  • Files that were clicked and downloaded
  • Link clicks to an outside domain
  • Pages generation time
  • Country, region, city
  • Main Language of the browser
  • User Agent of the browser

  This list can be completed with additional features such as :

  • Session recording, mouse events (movements, content forms and clicks)
  • Form interactions
  • Media interactions
  • A/B Tests

  Pick up one of the two :

  1. The processing of personal data with Matomo is based on legitimate interests, or :
  2. The processing of personal data with Matomo is based on explicit consent. Your privacy is our highest concern. That’s why we will not process any personal data with Matomo unless you give us clear explicit consent.

  3 – The legitimate interests

  This content applies only if you are processing personal data based on legitimate interests. You need here to justify your legitimate interests to process personal data. It is a set of questions described here.

  Processing your personal data such as cookies is helping us identify what is working and what is not on our website. For example, it helps us identify if the way we are communicating is engaging or not and how we can organize the structure of the website better. Our team is benefiting from the processing of your personal data, and they are directly acting on the website. By processing your personal data, you can profit from a website which is getting better and better.

  Without the data, we would not be able to provide you the service we are currently offering to you. Your data will be used only to improve the user experience on our website and help you find the information you are looking for.

  4 – Recipient of the personal data

  The personal data received through Matomo are sent to :

  • Our company.
  • Our web hosting provider : name and contact details of the web hosting provider.

  Note : If you are using the Matomo Analytics Cloud by InnoCraft the web hosting provider is “InnoCraft, 150 Willis St, 6011 Wellington, New Zealand“.

  5 – Details of transfers to third country and safeguards

  Matomo data is hosted in Name of the country.

  If the country mentioned is not within the EU, you need to mention here the appropriate safeguards, for example : our data is hosted in the United States within company XYZ, registered to the Privacy Shield program.

  Note : The Matomo Analytics Cloud by InnoCraft is currently hosted in France. If you are using the cloud-hosted solution of Matomo, use “France” as name of the country.

  6 – Retention period or criteria used to determine the retention period

  We are keeping the personal data captured within Matomo for a period of indicate here the period.

  Justify your choice, for example : as our data is hosted in France, we are applying the French law which defines a retention period of no more than 13 months. You can set the retention period in Matomo by using the following feature.

  7 – The existence of each of the data subject’s rights

  If you are processing personal data with Matomo based on legitimate interest :

  As Matomo is processing personal data on legitimate interests, you can exercise the following rights :

  • Right of access : you can ask us at any time to access your personal data.
  • Right to erasure : you can ask us at any time to delete all the personal data we are processing about you.
  • Right to object : you can object to the tracking of your personal data by using the following opt-out feature :

  Insert here the opt-out feature.

  If you are processing personal data with Matomo based on explicit consent :

  As Matomo is processing personal data on explicit consent, you can exercise the following rights :

  • Right of access : you can ask us at any time to access your personal data.
  • Right to erasure : you can ask us at any time to delete all the personal data we are processing about you.
  • Right to portability : you can ask us at any time for a copy of all the personal data we are processing about you in Matomo.
  • Right to withdraw consent : you can withdraw your consent at any time by clicking on the following button.

  8 – The right to withdraw consent at any time

  If you are processing personal data under the consent lawful basis, you need to include the following section :

  You can withdraw at any time your consent by clicking here (insert here the Matomo tracking code to remove consent).

  9 – The right to lodge a complaint with a supervisory authority

  If you think that the way we process your personal data with Matomo analytics is infringing the law, you have the right to lodge a complaint with a supervisory authority.

  10 – Whether the provision of personal data is part of a statutory or contractual requirement ; or obligation and possible consequences of failing to provide the personal data

  If you wish us to not process any personal data with Matomo, you can opt-out from it at any time. There will be no consequences at all regarding the use of our website.

  11 – The existence of automated decision-making, including profiling and information about how decisions are made, the significance and the consequences

  Matomo is not doing any profiling.

   

  That’s the end of our blog post. We hope you enjoyed reading it and that it will help you get through the GDPR compliance process. If you have any questions dealing with this privacy policy in particular, do not hesitate to contact us.

  The post How to complete your privacy policy with Matomo analytics under GDPR appeared first on Analytics Platform - Matomo.

• New proposed ePrivacy Regulation and why Piwik might not need tracking consent compared to Google Analytics & co

  11 janvier 2017, par InnoCraft — Community

  The EU is proposing new ePrivacy Regulations. The proposed Regulation on Privacy and Electronic Communications will increase the protection of people’s private life and open up new opportunities for business.

  

  The new ePrivacy Regulation proposal

  The proposal mentions several changes for example to the “Cookie Law” where no longer a cookie consent will be needed when the cookies improve the user’s internet experience, for example to remember the shopping cart history or when completing a form over several pages.

  However, consent to track a user’s behaviour may be needed in the future, unless the analytics data collection is hosted on the first-party website.

  From TheRegister : O’Neil noted a minor change in which visitors to a website for analytics purposes do not require consent, as long as any personal data collected is only processed by the first party.

  

  First party Analytics respecting privacy

  Piwik is an open-source analytics platform that is used on more than 1 million websites and apps in over 150 countries, and available in more than 50 languages. The difference with other analytics solutions is that you can download and install Piwik on your own infrastructure. Websites and mobile apps tracking users with their own Piwik very likely won’t require a consent from their users if these regulations become reality.

  We have regularly written about why privacy matters, or more recently 11 ways Piwik Analytics helps you to protect your visitors privacy.

  Besides the standard Piwik features, there are Premium Features that let businesses and organizations further maximize their success based on the tracked data. Need help in hosting Piwik on premise ? InnoCraft are THE Piwik experts and know it best as it is the company of the makers of Piwik. InnoCraft provides support subscriptions and enterprise packages to help you setting up, configuring and maintaining Piwik on your infrastructure as well as offer training and custom development.

  

  We’re excited to be building the best digital analytics platform which respects our privacy on the Internet.

  Thank you for being a valued member of the Piwik community !