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  • A Guide to App Analytics Tools that Drive Growth

    7 mars, par Daniel Crough — App Analytics

    Mobile apps are big business, generating £438 billion in global revenue between in-app purchases (38%) and ad revenue (60%). And with 96% of apps relying on in-app monetisation, the competition is fierce.

    To succeed, app developers and marketers need strong app analytics tools to understand their customers’ experiences and the effectiveness of their development efforts.

    This article discusses app analytics, how it works, the importance and benefits of mobile app analytics tools, key metrics to track, and explores five of the best app analytics tools on the market.

    What are app analytics tools ?

    Mobile app analytics tools are software solutions that provide insights into how users interact with mobile applications. They track user behaviour, engagement and in-app events to reveal what’s working well and what needs improvement.

    Insights gained from mobile app analytics help companies make more informed decisions about app development, marketing campaigns and monetisation strategies.

    What do app analytics tools do ?

    App analytics tools embed a piece of code, called a software development kit (SDK), into an app. These SDKs provide the essential infrastructure for the following functions :

    • Data collection : The SDK collects data within your app and records user actions and events, like screen views, button clicks, and in-app purchases.
    • Data filtering : SDKs often include mechanisms to filter data, ensuring that only relevant information is collected.
    • Data transmission : Once collected and filtered, the SDK securely transmits the data to an analytics server. The SDK provider can host this server (like Firebase or Amplitude), or you can host it on-premise.
    • Data processing and analysis : Servers capture, process and analyse large stores of data and turn it into useful information.
    • Visualisation and reporting : Dashboards, charts and graphs present processed data in a user-friendly format.
    Schematics of how mobile app analytics tools work

    Six ways mobile app analytics tools fuel marketing success and drive product growth

    Mobile app analytics tools are vital in driving product development, enhancing user experiences, and achieving business objectives.

    #1. Improving user understanding

    The better a business understands its customers, the more likely it is to succeed. For mobile apps, that means understanding how and why people use them.

    Mobile analytics tools provide detailed insights into user behaviours and preferences regarding apps. This knowledge helps marketing teams create more targeted messaging, detailed customer journey maps and improve user experiences.

    It also helps product teams understand the user experience and make improvements based on those insights.

    For example, ecommerce companies might discover that users in a particular area are more likely to buy certain products. This allows the company to tailor its offers and promotions to target the audience segments most likely to convert.

    #2 Optimising monetisation strategies for increased revenue and user retention

    In-app purchases and advertising make up 38% and 60% of mobile app revenue worldwide, respectively. App analytics tools provide insights companies need to optimise app monetisation by :

    • Analysing purchase patterns to identify popular products and understand pricing sensitivities.
    • Tracking in-app behaviour to identify opportunities for enhancing user engagement.

    App analytics can track key metrics like visit duration, user flow, and engagement patterns. These metrics provide critical information about user experiences and can help identify areas for improvement.

    How meaningful are the impacts ?

    Duolingo, the popular language learning app, reported revenue growth of 45% and an increase in daily active users (DAU) of 65% in its Q4 2023 financial report. The company attributed this success to its in-house app analytics platform.

    Duolingo logo showing statistics of growth from 2022 to 2023, in part thanks to an in-house app analytics tool.

    #3. Understanding user experiences

    Mobile app analytics tools track the performance of user interactions within your app, such as :

    • Screen views : Which screens users visit most frequently
    • User flow : How users navigate through your app
    • Session duration : How long users spend in your app
    • Interaction events : Which buttons, features, and functions users engage with most

    Knowing how users interact with your app can help refine your approach, optimise your efforts, and drive more conversions.

    #4. Personalising user experiences

    A recent McKinsey survey showed that 71% of users expect personalised app experiences. Product managers must stay on top of this since 76% of users get frustrated if they don’t receive the personalisation they expect.

    Personalisation on mobile platforms requires data capture and analysis. Mobile analytics platforms can provide the data to personalise the user onboarding process, deliver targeted messages and recommend relevant content or offers.

    Spotify is a prime example of personalisation done right. A recent case study by Pragmatic Institute attributed the company’s growth to over 500 million active daily users to its ability to capture, analyse and act on :

    • Search behaviour
    • Individual music preferences
    • Playlist data
    • Device usage
    • Geographical location

    The streaming service uses its mobile app analytics software to turn this data into personalised music recommendations for its users. Spotify also has an in-house analytics tool called Spotify Premium Analytics, which helps artists and creators better understand their audience.

    #5. Enhancing app performance

    App analytics tools can help identify performance issues that might be affecting user experience. By monitoring metrics like load time and app performance, developers can pinpoint areas that need improvement.

    Performance optimisation is crucial for user retention. According to Google research, 53% of mobile site visits are abandoned if pages take longer than three seconds to load. While this statistic refers to websites, similar principles apply to apps—users expect fast, responsive experiences.

    Analytics data can help developers prioritise performance improvements by showing which screens or features users interact with most frequently, allowing teams to focus their optimisation efforts where they’ll have the greatest impact.

    #6. Identifying growth opportunities

    App analytics tools can reveal untapped opportunities for growth by highlighting :

    • Features users engage with most
    • Underutilised app sections that might benefit from redesign
    • Common user paths that could be optimised
    • Moments where users tend to drop off

    This intelligence helps product teams make data-informed decisions about future development priorities, feature enhancements, and potential new offerings.

    For example, a streaming service might discover through analytics that users who create playlists have significantly higher retention rates. This insight could lead to development of enhanced playlist functionality to encourage more users to create them, ultimately boosting overall retention.

    Key app metrics to track

    Using mobile analytics tools, you can track dozens of key performance indicators (KPIs) that measure everything from customer engagement to app performance. This section focuses on the most important KPIs for app analytics, classified into three categories :

    • App performance KPIs
    • User engagement KPIs
    • Business impact KPIs

    While the exact metrics to track will vary based on your specific goals, these fundamental KPIs form the foundation of effective app analytics.

    Mobile App Analytics KPIs

    App performance KPIs

    App performance metrics tell you whether an app is reliable and operating properly. They help product managers identify and address technical issues that may negatively impact user experiences.

    Some key metrics to assess performance include :

    • Screen load time : How quickly screens load within your app
    • App stability : How often your app crashes or experiences errors
    • Response time : How quickly your app responds to user interactions
    • Network performance : How efficiently your app handles data transfers

    User engagement KPIs

    Engagement KPIs provide insights into how users interact with an app. These metrics help you understand user behaviour and make UX improvements.

    Important engagement metrics include :

    • Returning visitors : A measure of how often users return to an app
    • Visit duration : How long users spend in your app per session
    • User flow : Visualisation of the paths users take through your app, offering insights into navigation patterns
    • Event tracking : Specific interactions users have with app elements
    • Screen views : Which screens are viewed most frequently

    Business impact KPIs

    Business impact KPIs connect app analytics to business outcomes, helping demonstrate the app’s value to the organisation.

    Key business impact metrics include :

    • Conversion events : Completion of desired actions within your app
    • Goal completions : Tracking when users complete specific objectives
    • In-app purchases : Monitoring revenue from within the app
    • Return on investment : Measuring the business value generated relative to development costs

    Privacy and app analytics : A delicate balance

    While app analytics tools can be a rich source of user data, they must be used responsibly. Tracking user in-app behaviour and collecting user data, especially without consent, can raise privacy concerns and erode user trust. It can also violate data privacy laws like the GDPR in Europe or the OCPA, FDBR and TDPSA in the US.

    With that in mind, it’s wise to choose user-tracking tools that prioritise user privacy while still collecting enough data for reliable analysis.

    Matomo is a privacy-focused web and app analytics solution that allows you to collect and analyse user data while respecting user privacy and following data protection rules like GDPR.

    The five best app analytics tools to prove marketing value

    In this section, we’ll review the five best app analytics tools based on their features, pricing and suitability for different use cases.

    Matomo — Best for privacy-compliant app analytics

    Matomo app analytics is a powerful, open-source platform that prioritises data privacy and compliance.

    It offers a suite of features for tracking user engagement and conversions across websites, mobile apps and intranets.

    Key features

    • Complete data ownership : Full control over your analytics data with no third-party access
    • User flow analysis : Track user journeys across different screens in your app
    • Custom event tracking : Monitor specific user interactions with customisable events
    • Ecommerce tracking : Measure purchases and product interactions
    • Goal conversion monitoring : Track completion of important user actions
    • Unified analytics : View web and app analytics in one platform for a complete digital picture

    Benefits

    • Eliminate compliance risks without sacrificing insights
    • Get accurate data with no sampling or data manipulation
    • Choose between self-hosting or cloud deployment
    • Deploy one analytics solution across your digital properties (web and app) for a single source of truth

    Pricing

    PlanPrice
    CloudStarts at £19/month
    On-PremiseFree

    Matomo is a smart choice for businesses that value data privacy and want complete control over their analytics data. It’s particularly well-suited for organisations in highly regulated industries, like banking.

    While Matomo’s app analytics features focus on core analytics capabilities, its privacy-first approach offers unique advantages. For organisations already using Matomo for web analytics, extending to mobile creates a unified analytics ecosystem with consistent privacy standards across all digital touchpoints, giving organisations a complete picture of the customer journey.

    Firebase — Best for Google services integration

    Firebase is the mobile app version of Google Analytics. It’s the most popular app analytics tool on the market, with over 99% of Android apps and 77% of iOS apps using Firebase.

    Firebase is popular because it works well with other Google services. It also has many features, like crash reporting, A/B testing and user segmentation.

    Pricing

    PlanPrice
    SparkFree
    BlazePay-as-you-go based on usage
    CustomBespoke pricing for high-volume enterprise users

    Adobe Analytics — Best for enterprise app analytics

    Adobe Analytics is an enterprise-grade analytics solution that provides valuable insights into user behaviour and app performance.

    It’s part of the Adobe Marketing Cloud and integrates easily with other Adobe products. Adobe Analytics is particularly well-suited for large organisations with complex analytics needs.

    Pricing

    PlanPrice
    SelectPricing on quote
    PrimePricing on quote
    UltimatePricing on quote

    While you must request a quote for pricing, Scandiweb puts Adobe Analytics at £2,000/mo–£2,500/mo for most companies, making it an expensive option.

    Apple App Analytics — Best for iOS app analysis

    Apple App Analytics is a free, built-in analytics tool for iOS app developers.

    This analytics platform provides basic insights into user engagement, app performance and marketing campaigns. It has fewer features than other tools on this list, but it’s a good place for iOS developers who want to learn how their apps work.

    Pricing

    Apple Analytics is free.

    Amplitude — Best for product analytics

    Amplitude is a product analytics platform that helps businesses understand user behaviour and build better products.

    It excels at tracking user journeys, identifying user segments and measuring the impact of product changes. Amplitude is a good choice for product managers and data analysts who want to make informed decisions about product development.

    Pricing

    PlanPrice
    StarterFree
    PlusFrom £49/mo
    GrowthPricing on quote

    Choose Matomo’s app analytics to unlock growth

    App analytics tools help marketers and product development teams understand user experiences, improve app performance and enhance products. Some of the best app analytics tools available for 2025 include Matomo, Firebase and Amplitude.

    However, as you evaluate your options, consider taking a privacy-first approach to app data collection and analysis, especially if you’re in a highly regulated industry like banking or fintech. Matomo Analytics offers a powerful and ethical solution that allows you to gain valuable insights while respecting user privacy.

    Ready to take control of your app analytics ? Start your 21-day free trial.

  • How you can use the Piwik AOM plugin to improve your data and make better online marketing decisions

    Hi, this is André, one of the authors of the Piwik Advanced Online Marketing plugin, which has just hit 5,000 downloads on the Piwik marketplace. In this blog post I’ll show you how Piwik AOM improves your data and enables you to make better online marketing decisions.

    Piwik itself is excellent in tracking all kinds of visitor data, like where a visitor is coming from and what he’s doing on your page or app (pageviews, events, conversions). But what Piwik did not yet take a closer a look at, is how much you’ve invested into your marketing activities and how profitable they are.

    With the Piwik AOM plugin you can integrate data like advertising costs, advertising campaign names, ad impressions etc. from advertising platforms (such as Google AdWords, Microsoft Bing, Criteo, Facebook Ads and Taboola) and individual campaigns (such as such as cost per view/click/acquisition and fixed price per months deals) into Piwik and combine that data with individual Piwik visits.

    Piwik AOM adds a new marketing performance report to Piwik giving you a great overview of all your marketing activities with drill-down functionality :

    Piwik AOM Marketing Performance Report

     

    When taking a look at a specific visitor, Piwik AOM shows you the exact cost of acquiring a specific visit :

    Piwik AOM Visitor Profile Popup

     

    Leveraging Piwik AOM’s full potential

    But although you can access Piwik AOM’s valuable data directly in the Piwik UI for ad-hoc analyses, Piwik AOM’s true strength comes into play when working with the raw data in an external business intelligence application of your choice, where you can further integrate Piwik AOM’s data with your most accurate backend data (like conversion’s contribution margins after returns, new vs. existing customer, etc.).

    Piwik AOM offers some API endpoints that allow you to fetch the data you need but you can also retrieve it directly from Piwik AOM’s aom_visits table, which includes all visits, all allocated advertising costs and advertising campaign details. As there is never data being deleted from aom_visits, the table can easily be connected to your ETL tool with its last update timestamp column. A third way to get data out of Piwik AOM is by developing your own Piwik plugin and listening to the AOM.aomVisitAddedOrUpdated event, which is posted whenever an aom_visits record is added or updated.

    Integrating Piwik AOM’s data with your backend data in the business intelligence application of your choice allows you to evaluate the real performance of your online marketing campaigns when applying different conversion attribution models, conduct customer journey analyses, create sophisticated forecasts and whatever you can think of.

    AOM Use case

    A company that followed this approach, is FINANZCHECK.de, one of Germany’s leading loan comparison websites. At the eMetrics summit 2016 in Berlin, Germany, I gave a talk about FINANZCHECK’s architectural online marketing setup. Until recently, FINANZCHECK used Pentaho data integration to integrate data from Piwik, Piwik AOM and additional internal tools like its proprietary CRM software into Jaspersoft, its data warehouse an BI solution. The enriched data in Jaspersoft was not only used for reporting to various stakeholders but also for optimising all kinds of marketing activities (e.g. bids for individual keywords in Google AdWords) and proactive alerting. Not long ago, FINANZCHECK started an initiative to improve its setup even further – I’ll hopefully be able to cover this in a more detailed case study soon.

    Roadmap

    In the past, we had the chance to make great progress in developing this plugin by solving specific requirements of different companies who use Piwik AOM. During the next months, we plan to integrate more advertising platforms, reimplement Facebook Ads, improve the support of individual campaigns and work on the general plugin stability and performance.

    Before you install Piwik AOM

    Before installing Piwik AOM, you should know that its initial setup and even its maintenance can be quite complex. Piwik AOM will heavily modify your Piwik installation and you will only benefit from Piwik AOM if you are willing to invest quite some time into it.

    If you are not familiar with Piwik’s internals, PHP, MySQL, database backups, cronjobs, creating API accounts at the advertising platforms or adding parameters to your advertising campaign’s URLs, you should probably not install it on your own (at least not in your production environment).

    Piwik AOM has successfully been tested with up to 25k visitors a day for a period of more than two years, running on an AWS server with 4 GB RAM, once CPU and a separate AWS RDS MySQL database.

    Ideas and Support

    If you have ideas for new features or need support with your Piwik AOM installation or leveraging your marketing data’s potential in general, feel free to get in touch with the plugin’s co-author Daniel or me. You can find our contact details on the plugin’s website http://www.advanced-online-marketing.com.

    How to get the Piwik AOM plugin ?

    The Piwik AOM plugin is freely available through the Piwik marketplace at https://plugins.piwik.org/AOM

    Did you like this article ? If yes do not hesitate to share it or give your feedback about the topic you would like us to write about.

  • Evolution #2347 : Sélectionner tous les forums d’un coup

    23 septembre 2011, par cedric -

    Je suppose que c’est du troll vu que :

    il y a un lien pour selectionner "tous" les messages de la page, "aucun" et les "proposés"

    que contrairement à l’interface cvt on peut ici paginer et ajouter à la selection pour ne déclencher l’action qu’à la fin

    L’espace entre les messages de forum avait (...)