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• Adventures In NAS

  1er janvier, par Multimedia Mike — General

  In my post last year about my out-of-control single-board computer (SBC) collection which included my meager network attached storage (NAS) solution, I noted that :

  I find that a lot of my fellow nerds massively overengineer their homelab NAS setups. I’ll explore this in a future post. For my part, people tend to find my homelab NAS solution slightly underengineered.

  So here I am, exploring this is a future post. I’ve been in the home NAS game a long time, but have never had very elaborate solutions for such. For my part, I tend to take an obsessively reductionist view of what constitutes a NAS : Any small computer with a pool of storage and a network connection, running the Linux operating system and the Samba file sharing service.

  
  
  

  Many home users prefer to buy turnkey boxes, usually that allow you to install hard drives yourself, and then configure the box and its services with a friendly UI. My fellow weird computer nerds often buy cast-off enterprise hardware and set up more resilient, over-engineered solutions, as long as they have strategies to mitigate the noise and dissipate the heat, and don’t mind the electricity bills.

  If it works, awesome ! As an old hand at this, I am rather stuck in my ways, however, preferring to do my own stunts, both with the hardware and software solutions.

  My History With Home NAS Setups
  In 1998, I bought myself a new computer — beige box tower PC, as was the style as the time. This was when normal people only had one computer at most. It ran Windows, but I was curious about this new thing called “Linux” and learned to dual boot that. Later that year, it dawned on me that nothing prevented me from buying a second ugly beige box PC and running Linux exclusively on it. Further, it could be a headless Linux box, connected by ethernet, and I could consolidate files into a single place using this file sharing software named Samba.
  

  I remember it being fairly onerous to get Samba working in those days. And the internet was not quite so helpful in those days. I recall that the thing that blocked me for awhile was needing to know that I had to specify an entry for the Samba server machine in the LMHOSTS (Lanman hosts) file on the Windows 95 machine.

  However, after I cracked that code, I have pretty much always had some kind of ad-hoc home NAS setup, often combined with a headless Linux development box.

  In the early 2000s, I built a new beige box PC for a file server, with a new hard disk, and a coworker tutored me on setting up a (P)ATA UDMA 133 (or was it 150 ? anyway, it was (P)ATA’s last hurrah before SATA conquered all) expansion card and I remember profiling that the attached hard drive worked at a full 21 MBytes/s reading. It was pretty slick. Except I hadn’t really thought things through. You see, I had a hand-me-down ethernet hub cast-off from my job at the time which I wanted to use. It was a 100 Mbps repeater hub, not a switch, so the catch was that all connected machines had to be capable of 100 Mbps. So, after getting all of my machines (3 at the time) upgraded to support 10/100 ethernet (the old off-brand PowerPC running Linux was the biggest challenge), I profiled transfers and realized that the best this repeater hub could achieve was about 3.6 MBytes/s. For a long time after that, I just assumed that was the upper limit of what a 100 Mbps network could achieve. Obviously, I now know that the upper limit ought to be around 11.2 MBytes/s and if I had gamed out that fact in advance, I would have realized it didn’t make sense to care about super-fast (for the time) disk performance.

  At this time, I was doing a lot for development for MPlayer/xine/FFmpeg. I stored all of my multimedia material on this NAS. I remember being confused when I was working with Y4M data, which is raw frames, which is lots of data. xine, which employed a pre-buffering strategy, would play fine for a few seconds and then stutter. Eventually, I reasoned out that the files I was working with had a data rate about twice what my awful repeater hub supported, which is probably the first time I came to really understand and respect streaming speeds and their implications for multimedia playback.

  Smaller Solutions
  For a period, I didn’t have a NAS. Then I got an Apple AirPort Extreme, which I noticed had a USB port. So I bought a dual drive brick to plug into it and used that for a time. Later (2009), I had this thing called the MSI Wind Nettop which is the only PC I’ve ever seen that can use a CompactFlash (CF) card for a boot drive. So I did just that, and installed a large drive so it could function as a NAS, as well as a headless dev box. I’m still amazed at what a low-power I/O beast this thing is, at least when compared to all the ARM SoCs I have tried in the intervening 1.5 decades. I’ve had spinning hard drives in this thing that could read at 160 MBytes/s (‘dd’ method) and have no trouble saturating the gigabit link at 112 MBytes/s, all with its early Intel Atom CPU.

  Around 2015, I wanted a more capable headless dev box and discovered Intel’s line of NUCs. I got one of the fat models that can hold a conventional 2.5″ spinning drive in addition to the M.2 SATA SSD and I was off and running. That served me fine for a few years, until I got into the ARM SBC scene. One major limitation here is that 2.5″ drives aren’t available in nearly the capacities that make a NAS solution attractive.

  Current Solution
  My current NAS solution, chronicled in my last SBC post– the ODroid-HC2, which is a highly compact ARM SoC with an integrated USB3-SATA bridge so that a SATA drive can be connected directly to it :

  
  

  

  ODROID-HC2 NAS

  
  

  I tend to be weirdly proficient at recalling dates, so I’m surprised that I can’t recall when I ordered this and put it into service. But I’m pretty sure it was circa 2018. It’s only equipped with an 8 TB drive now, but I seem to recall that it started out with only a 4 TB drive. I think I upgraded to the 8 TB drive early in the pandemic in 2020, when ISPs were implementing temporary data cap amnesty and I was doing what a r/DataHoarder does.

  The HC2 has served me well, even though it has a number of shortcomings for a hardware set chartered for NAS :

  1. While it has a gigabit ethernet port, it’s documented that it never really exceeds about 70 MBytes/s, due to the SoC’s limitations
  2. The specific ARM chip (Samsung Exynos 5422 ; more than a decade old as of this writing) lacks cryptography instructions, slowing down encryption if that’s your thing (e.g., LUKS)
  3. While the SoC supports USB3, that block is tied up for the SATA interface ; the remaining USB port is only capable of USB2 speeds
  4. 32-bit ARM, which prevented me from running certain bits of software I wanted to try (like Minio)
  5. Only 1 drive, so no possibility for RAID (again, if that’s your thing)

  I also love to brag on the HC2’s power usage : I once profiled the unit for a month using a Kill-A-Watt and under normal usage (with the drive spinning only when in active use). The unit consumed 4.5 kWh… in an entire month.

  New Solution
  Enter the ODroid-HC4 (I purchased mine from Ameridroid but Hardkernel works with numerous distributors) :

  
  

  

  ODroid-HC4 with an SSD and a conventional drive

  
  

  I ordered this earlier in the year and after many months of procrastinating and obsessing over the best approach to take with its general usage, I finally have it in service as my new NAS. Comparing point by point with the HC2 :

  1. The gigabit ethernet runs at full speed (though a few things on my network run at 2.5 GbE now, so I guess I’ll always be behind)
  2. The ARM chip (Amlogic S905X3) has AES cryptography acceleration and handles all the LUKS stuff without breaking a sweat ; “cryptsetup benchmark” reports between 500-600 MBytes/s on all the AES variants
  3. The USB port is still only USB2, so no improvement there
  4. 64-bit ARM, which means I can run Minio to simulate block storage in a local dev environment for some larger projects I would like to undertake
  5. Supports 2 drives, if RAID is your thing

  How I Set It Up
  How to set up the drive configuration ? As should be apparent from the photo above, I elected for an SSD (500 GB) for speed, paired with a conventional spinning HDD (18 TB) for sheer capacity. I’m not particularly trusting of RAID. I’ve watched it fail too many times, on systems that I don’t even manage, not to mention that aforementioned RAID brick that I had attached to the Apple AirPort Extreme.

  I had long been planning to use bcache, the block caching interface for Linux, which can use the SSD as a speedy cache in front of the more capacious disk. There is also LVM cache, which is supposed to achieve something similar. And then I had to evaluate the trade-offs in whether I wanted write-back, write-through, or write-around configurations.

  This was all predicated on the assumption that the spinning drive would not be able to saturate the gigabit connection. When I got around to setting up the hardware and trying some basic tests, I found that the conventional HDD had no trouble keeping up with the gigabit data rate, both reading and writing, somewhat obviating the need for SSD acceleration using any elaborate caching mechanisms.

  Maybe that’s because I sprung for the WD Red Pro series this time, rather than the Red Plus ? I’m guessing that conventional drives do deteriorate over the years. I’ll find out.

  For the operating system, I stuck with my newest favorite Linux distro : DietPi. While HardKernel (parent of ODroid) makes images for the HC units, I had also used DietPi for the HC2 for the past few years, as it tends to stay more up to date.

  Then I rsync’d my data from HC2 -> HC4. It was only about 6.5 TB of total data but it took days as this WD Red Plus drive is only capable of reading at around 10 MBytes/s these days. Painful.

  For file sharing, I’m pretty sure most normal folks have nice web UIs in their NAS boxes which allow them to easily configure and monitor the shares. I know there are such applications I could set up. But I’ve been doing this so long, I just do a bare bones setup through the terminal. I installed regular Samba and then brought over my smb.conf file from the HC2. 1 by 1, I tested that each of the old shares were activated on the new NAS and deactivated on the old NAS. I also set up a new share for the SSD. I guess that will just serve as a fast I/O scratch space on the NAS.

  The conventional drive spins up and down. That’s annoying when I’m actively working on something but manage not to hit the drive for like 5 minutes and then an application blocks while the drive wakes up. I suppose I could set it up so that it is always running. However, I micro-manage this with a custom bash script I wrote a long time ago which logs into the NAS and runs the “date” command every 2 minutes, appending the output to a file. As a bonus, it also prints data rate up/down stats every 5 seconds. The spinning file (“nas-main/zz-keep-spinning/keep-spinning.txt”) has never been cleared and has nearly a quarter million lines. I suppose that implies that it has kept the drive spinning for 1/2 million minutes which works out to around 347 total days. I should compare that against the drive’s SMART stats, if I can remember how. The earliest timestamp in the file is from March 2018, so I know the HC2 NAS has been in service at least that long.

  For tasks, vintage cron still does everything I could need. In this case, that means reaching out to websites (like this one) and automatically backing up static files.

  I also have to have a special script for starting up. Fortunately, I was able to bring this over from the HC2 and tweak it. The data disks (though not boot disk) are encrypted. Those need to be unlocked and only then is it safe for the Samba and Minio services to start up. So one script does all that heavy lifting in the rare case of a reboot (this is the type of system that’s well worth having on a reliable UPS).

  Further Work
  I need to figure out how to use the OLED display on the NAS, and how to make it show something more useful than the current time and date, which is what it does in its default configuration with HardKernel’s own Linux distro. With DietPi, it does nothing by default. I’m thinking it should be able to show the percent usage of each of the 2 drives, at a minimum.

  I also need to establish a more responsible backup regimen. I’m way too lazy about this. Fortunately, I reason that I can keep the original HC2 in service, repurposed to accept backups from the main NAS. Again, I’m sort of micro-managing this since a huge amount of data isn’t worth backing up (remember the whole DataHoarder bit), but the most important stuff will be shipped off.

  The post Adventures In NAS first appeared on Breaking Eggs And Making Omelettes.

• 8 Best Tools to Analyse Website Traffic

  12 septembre 2023, par Erin — Analytics Tips, Marketing

  Do you want to analyse your website traffic ?

  Maybe you want to know how well you’re converting your traffic. Or maybe you’re looking to track the performance and ROI of your marketing campaigns. Regardless, you won’t get far without relying on a dependable web traffic analysis platform.

  In this article, we’ve compiled a list of the top web analytics tools available (including the pricing for each one).

  Let’s dive in.

  What is website traffic analysis ?

  Curious about what it means to analyse website traffic ?

  

  Simply put, it involves collecting and examining data about your website visitors and the actions they take. Marketers, analysts and website owners can then take this data and use it to optimise their strategy to improve site traffic, conversion rates and ROI.

  A website analytics tool is software that tracks and measures various visitor activities and behaviours on your website. Common metrics include pageviews, traffic source, bounce rate and average time on page. Using a web analytics solution can give you insights into what’s working (and what’s not working) so you can optimise your website, campaigns or marketing strategy.

  Advantages of using a website traffic analysis tool

  1. Performance measurement and optimisation

  Tracking the success of your marketing efforts is a challenging task. The primary benefit of using a web analytics tool is implementing effective performance measurement. If you don’t know how to measure your efforts, you won’t know what’s working and what’s not with your campaigns and content. 

  A web analysis tool can give you the insights you need to understand whether your marketing initiatives have been successful or if they need to be improved.

  For instance, your new web design facelift may seem beautiful, but if visitors aren’t staying on your site as long and it is resulting in lower conversions, then it’s time to go back to the drawing board.

  2. Audience insights to improve the user experience

  Web traffic analysis platforms don’t just show you what your visitors are doing. It shows you who your audience is. A powerful website analytics tool will give you in-depth audience data, including demographics like geographical location (e.g., city, state or country), to help you better understand your audience.

  Additionally, you can learn more about your audience by seeing how they interact with different content on your site. You’ll start to see that certain content performs better than others, giving you a greater understanding of your audience’s needs and wants. This means you’ll be able to tailor your website content and marketing efforts to your audience to improve the overall user experience.

  3. Improve SEO

  In the first two advantages, we touched on how insights can help you craft better content for the visitors already coming to your site to improve the user experience and improve conversions. But did you know that using a website analytics tool can also help improve how much traffic you’re getting to your site ?

  Since a web analytics tool can help you craft better content, one side effect is an increase in traffic from organic search through SEO. Additionally, your platform will likely show you other traffic sources that your visitors are coming from (i.e., another website is referring traffic to you) so you can tap into those high-performing sources and optimise your incoming traffic over time.

  Top 8 Tools to Analyse Website Traffic

  Here’s a breakdown of the top eight web analytics platforms to help you analyse each tool’s unique features, price, advantages and disadvantages so you can make the best decision.

  1. Matomo

  Matomo is an open-source website analytics tool that’s focused on protecting user privacy and data while offering robust insights into your web traffic. It’s one of the most powerful tools to track the entire customer journey on your site.

  

  Why Matomo : As the leader in open-source, privacy-friendly and ethical web analytics, Matomo is trusted by more than 1 million websites, including NASA, the United Nations and the European Commission.

  Matomo plays well with Google Analytics to track your websites by filling in the gaps where Google Analytics has limitations (i.e., cookie consent banner requirement). Matomo combines traditional and behavioural web analytics for deeper insights while ensuring compliance with the strictest privacy regulations like GDPR, LGPD and HIPAA.

  Matomo Standout Features and Integrations :

  Standout features include comprehensive visitor tracking, multi-attribution, goal tracking, event tracking, custom dimensions, custom reports, automated email reports, session recordings, tag manager, roll-up reporting to pull data from multiple sites, Google Analytics importer, heatmaps and more.

  Integrations include WordPress, Google Ads, Wix, Drupal, Joomla, Cloudflare, Magento, Vue, SharePoint, WooCommerce and more.

  Pricing starts free for Matomo On-Premise (but requires technical skills and servers to set up) and $23/month for Matomo Cloud, which includes a 21-day free trial (no credit card required).

  Pros

  • Best for respecting visitor privacy
  • You own your data — ensuring that it’s not shared with third parties for purposes like advertising
  • Compliant with the strictest privacy laws
  • Greater flexibility with open-source advantages, as well as the option to either self-host or cloud host
  • Can run cookieless — providing 100% accurate data and a better user experience without the need for an annoying cookie consent banner 
  • Exceptional customisability — from white labeling, alerts and custom dimensions to dashboards and reports, tailor your insights for faster decisions, deeper insights and superior outcomes

  Cons

  • On-Premise is free, but there are additional costs for advanced features
  • On-Premise requires servers and technical expertise to manage

  2. Google Analytics

  Google Analytics is the most well-known and used web analytics platform in the world, with nearly 30 million active websites.

  

  Why Google Analytics : It’s one of the leading web traffic analysis tools backed by the Alphabet group of companies. For anyone getting started, it’s a great free option to understand your web traffic and your audience.

  Google Analytics Standout Features and Integrations :

  Standout features include in-depth visitor tracking, event tracking with Google Analytics 4 (GA4), easy integration with Google marketing tools (i.e., Google Search Console and Google Ads), custom reports and easy data importing from third-party sources.

  Integrations include Google Ads, Google Webmaster Tools, AdSense, WordPress, Wix, Shopify, Zendesk, Facebook, Marketo, WordPress, Hotjar, SEMrush, Salesforce, Hootsuite and more.

  Pricing is free.

  Pros

  • Detailed audience insights
  • Customisable reports
  • Seamless integration with other Google products
  • Easy to set up

  Cons

  • Not privacy-friendly — you don’t own your data (data is shared with third parties for advertising purposes)
  • Complex interface
  • Requires cookie consent banner for GDPR compliance, which negatively impacts data accuracy and user experience

  3. Fathom Analytics

  Founded in 2018, Fathom Analytics is a privacy-friendly and lightweight web analytics tool. The platform offers a simple, minimalistic dashboard.

  

  Why Fathom Analytics : Fathom Analytics is a minimalistic tool to help website owners gain insights into customer behaviour without compromising on privacy. It’s an easy-to-use tool that offers a simplified breakdown of the most popular data points. For newcomers to web analytics seeking essential metrics like visitor counts and traffic sources, Fathom Analytics provides a straightforward, cost-effective solution.

  Fathom Analytics Standout Features and Integrations :

  Standout features include easy, automated GA4 importing with lifetime data retention, a single-page dashboard for a quick overview of metrics, traffic summaries for chosen timeframes, visually striking graphs for better data digestion and privacy protection covering major compliance regulations.

  Integrations include Google Analytics, Squarespace, Drupal, WordPress, Discourse, Bloggi, ConvertKit, Webflow, Transistor, Remix, Gatsby and Carrd.

  Pricing starts at $14/month for up to 100k pageviews (with a 30-day free trial).

  Pros

  • Doesn’t use cookies
  • Out-of-the-box GDPR, ePrivacy, PECR and CCPA compliance
  • Great for visual data insights
  • Lightweight tracking script for fast loading

  Cons

  • Can’t easily see traffic trends on specific pages
  • Metrics may be too simple for those wanting advanced analytics

  4. Mixpanel

  Mixpanel is a web analytics platform that helps you track visitors as well as improve customer retention. The software has 8,000 customers worldwide, including Netflix, Yelp, BuzzFeed and CNN.

  

  Why Mixpanel : Mixpanel is great for websites with e-commerce functionality. The tool helps you understand both your site visitors and your customers so you can optimise your customer experience and improve conversions.

  Mixpanel Standout Features and Integrations :

  Standout features include deep insights into how your products are being used, including your most popular features, user cohorts that let you segment users based on specific actions, and visual analysis showing where users drop off.

  Integrations include Google Cloud, Figma, Mailchimp, Zoho CRM, Databox, Marketo, Hotjar, Slack, Zapier, Amazon Web Services, Google Ads and HubSpot.

  Pricing starts free for up to 20 million events per month and $20/month for Growth.

  Pros

  • Interface is easy for beginners
  • Exhaustive reporting options
  • Custom event tracking options
  • Predict user actions based on data science models
  • Send targeted messages to specific users to encourage action

  Cons

  • User-based pricing isn’t the most ideal for everyone
  • Alert management can be confusing

  5. Kissmetrics

  Kissmetrics is a marketing and product analytics tool that helps e-commerce and SaaS companies grow through qualitative data insights. The web analytics tool is trusted by 10,000 users, including Microsoft, Unbounce, AWeber, Dropbox DocSend and SendGrid.

  

  Why Kissmetrics : As an e-commerce-driven analytics platform, the platform is best suited for Enterprise businesses, but it also offers flexible pricing plans that make it easy for someone to get their feet wet with website analytics. 

  Kissmetrics Standout Features and Integrations :

  Standout features include a customisable dashboard to see key metrics at a glance, comprehensive visitor tracking, cohort analysis including power user tracking to understand your most active visitors and customers and insights into customer lifetime value and churn rate.

  Integrations include Chargify, HubSpot, Slack, Live Chat, Marketo, Optimizely, Mailchimp, Recurly, Wufoo Forms, Facebook Ads, WordPress, Shopify and WooCommerce.

  Pricing starts at $0.0025/event for the Pay As You Go Plan, $25.99/month for Build Your Plan and $199/month for Small Teams, which includes a 7-day free trial.

  Pros

  • Flexible pricing options
  • Easy to install
  • Several analytics viewing options
  • Visual checkout funnel insights
  • Track sessions by desktop or mobile

  Cons

  • Despite more pricing options, it’s still quite expensive overall
  • Difficult to use for beginners

  6. Adobe Analytics

  Adobe Analytics is a web and marketing analytics platform within the Adobe Experience Platform. Used by over 170,000 businesses, it’s one of the most popular analytics solutions available.

  

  Why Adobe Analytics : Adobe Analytics was created for large organisations. It’s essentially the enterprise version of Google Analytics. The tool does a great job of offering a customised analytics solution that’s capable of delivering personalised user experiences at scale.

  Adobe Analytics Standout Features and Integrations :

  Standout features include attribution, AI-driven predictive analytics, robust customer segmentation and automation based on customer behaviour.

  Integrations include all Adobe products, Salesforce, Hootsuite, Contentsquare, Sisense, Mouseflow, Google Ads, Google Search Console, HubSpot and Microsoft Teams.

  Pricing is custom and available upon request, but users can expect to pay at least $2,000 per month, and there is no free trial.

  Pros

  • Built for enterprise businesses
  • Seamless workflow integration for Adobe Experience Cloud users
  • Incredible customisation options
  • Integration process is flexible
  • Capable of accurately tracking large volumes of traffic

  Cons

  • Very expensive
  • Not suitable for small businesses
  • The setup is challenging for beginners

  7. SimilarWeb

  SimilarWeb is a robust analytics platform used to track your website data and compare it to other websites. Backed by a team of experienced data scientists and mathematicians for in-depth website traffic and search engine analysis. Founded in 2007, the platform is trusted by major brands like Adidas, DHL, PepsiCo and Walmart.

  

  Why SimilarWeb : The tool relies on multiple scientific methodologies and approaches to data analysis to help provide a better understanding of visitors and customers. The platform is great for crafting prediction models for customer acquisitions by using machine learning to offer SEO insights and competitive analysis.

  SimilarWeb Standout Features and Integrations :

  Standout features include competition traffic and engagement analysis, in-depth visitor tracking, keyword analysis to optimise your SEO and search ads, affiliate traffic analysis, search traffic analysis and funnel insights.

  Integrations include Salesforce, HubSpot, Google Analytics, Google Search Console, Shift, AT Internet, Adverity, SimilarTech, Biscience and more. 

  Pricing starts at $125/month for the Starter plan, which includes a 7-day free trial.

  Pros

  • Has a user-friendly dashboard for simple insights
  • Highly customisable platform to meet your specific needs
  • Easy competition analysis
  • Funnel insights to improve your conversion rates
  • Great customer support

  Cons

  • Expensive pricing
  • Doesn’t include a code snippet to pull data directly from websites
  • Doesn’t show sub-domains of your site

  8. Hotjar

  Hotjar is a behavioural website analytics tool with a focus on providing insights into individual user sessions with features like heatmaps and session recordings. Founded in 2014, Hotjar is used by 900,000 sites around the world.

  

  Why Hotjar : Unlike traditional web analytics tools like Google Analytics, Hotjar is a behavioural analytics tool that provides in-depth behaviour insights session by session. The tool offers a variety of features that give you a sneak peek into your users’ behaviours by watching how they interact with your site action by action.

  Hotjar Standout Features and Integrations :

  Standout features include comprehensive heat mapping, visitor session recordings to see what visitors did moment by moment, feedback polls to gain insights from site visitors and conversion funnels to help you analyse leaks in your funnel at each conversion stage.

  Integrations include HubSpot, Slack, Jira, WordPress, Shopify, Google Analytics, Mixpanel, Microsoft Teams, Zapier and ClickFunnels.

  Pricing starts at free for the Basic plan and $80/month for Business, which includes a 15-day free trial.

  Pros

  • You can see exactly where visitors click, move and scroll
  • Watch session replays to see what visitors did step-by-step
  • See what percentage of visitors take certain actions
  • Data segmentation features to help you understand KPIs in-depth
  • There are no user limits with the platform, making it easy to scale

  Cons

  • While it offers behavioural analytics, Hotjar doesn’t provide insights into traditional web analytics like Matomo does, including traffic sources and bounce rate
  • History data monitoring is complex

  Elevate your website performance today

  Understanding your visitors’ behaviour and needs is essential when you’re looking to improve your website performance.

  By leveraging a website analytics platform, you’ll be able to gain new insights into your visitors and use insights from your content and campaign performance to improve your user experience.

  If you’re looking to start using a web traffic analysis tool today, then Matomo is an excellent choice.

  Matomo is a powerful, privacy-friendly and compliant tool that gives in-depth insights into your audience, your content and your marketing efforts to help you improve your site’s performance.

  The platform also includes a variety of robust behavioural analytics features like heatmaps, session recording and more, which are included in your Cloud subscription. 

  Start your 21-day free trial of Matomo today (no credit card required).

• Top 5 Web Analytics Tools for Your Site

  11 août 2023, par Erin — Analytics Tips

  At the start of July 2023, Universal Analytics (UA) users had to say goodbye to their preferred web analytics tool as Google discontinued it. While some find Google Analytics 4 (GA4) can do what they need, many GA4 users are starting to realise GA4 doesn’t meet all the needs UA once fulfilled. Consequently, they are actively seeking another web analytics tool to complement GA4 and address those unmet requirements effectively.

  In this article, we’ll break down five of the top web analytics tools on the market. You’ll find details about their core capabilities, pricing structures and some noteworthy pros and cons to help you decide which tool is the right fit for you. We’ve also included some key features a good web analytics tool should have to give you a baseline for comparison.

  Whether you’re a marketing manager focused on ROI of campaigns, a web analyst focused on conversions or simply interested in learning more about web analytics, there’s something for you on this list.

  What is a web analytics tool ?

  Web analytics tools collect and analyse information about your website’s visitors, their behaviour and the technical performance of your site. A web analytics tool compiles, measures and analyses website data to give you the information you need to improve site performance, boost conversions and increase your ROI.

  What makes a web analytics tool good ?

  Before we get into tool specifics, let’s go over some of the core features you can expect from a web analytics tool.

  For a web analytics tool to be worth your time (and money), it needs to cover the basics. For example :

  • Visitor reports : The number of visitors, whether they were unique or repeat visitors, the source of traffic (where they found your website), device information (if they’re using a desktop or mobile device) and demographic information like geographic location

  • Behaviour reports : What your visitors did while on your site, conversion rates (e.g., if they signed up for or purchased something), the pages they entered and exited from, average session duration, total time spent on a page and bounce rates (if they left without interacting with anything)

  • Technical information : Page loading speed and event tracking — where users are clicking, what they’re downloading or sharing from your site, if they’re engaging with the media on it and how far down the page they’re scrolling

  • Marketing campaign information : Breakdowns of ad campaigns by provider, showing if ads resulted in traffic to your site and lead to an eventual sale or conversion

  • Search Engine Optimisation (SEO) information : Which keywords on which pages are driving traffic to your site, and what search engines are they coming from

  • Real-time data tracking : Visitor, behaviour and technical information available in real-time, or close to it — allowing you to address to issues as they occur

  • Data visualisation : Charts and graphs illustrating the above information in an easily-readable format — helping identify opportunities and providing valuable insights you can leverage to improve site performance, conversion rates and the amount of time visitors spend on a page

  • Custom reporting : Create custom reports detailing the desired metrics and time frame you’re interested in

  • Security : User access controls and management tools to limit who can see and interact with user data

  • Resources : Official user guides, technical documentation, troubleshooting materials, customer support and community forums

  

  Pros and Cons of Google Analytics 4

  Despite many users’ dissatisfaction, GA4 isn’t going away anytime soon. It’s still a powerful tool with all the standard features you’d expect. It’s the most popular choice for web analytics for a few other reasons, too, including :

  • It’s free to use
  • It’s easy to set up
  • It has a convenient mobile app
  • It has a wealth of user documentation and technical resources online
  • Its machine-learning capabilities help predict user behaviour and offer insights on how to grow your site
  • It integrates easily with other Google tools, like Google Search Console, Google Ads and Google Cloud

  That said, it comes with some serious drawbacks. Many users accustomed to UA have reported being unhappy with the differences between it and GA4. Their reasons range from changes to the user interface and bounce rate calculations, as well as Google’s switch from pageview-focused metrics to event-based ones. 

  Let’s take a look at some of the other cons :

  • Lack of privacy, as Google uses data from Google Analytics for advertising purposes.
  • Cookie consent banners can frustrate visitors, and with 40-60% of web visitors rejecting consent, relying on them can lead to inaccurate data and an incomplete view of your web traffic and campaign outcomes.
  • Can’t import data from UA to GA4 
  • Missing features like heatmaps and session recording
  • Google Analytics 360, the GA for enterprises, costs $150,000/year

  Now that you know GA4’s strengths and weaknesses, it’s time to explore other tools that can help fill in GA4’s gaps.

  Top 5 web analytics tools (that aren’t Google)

  Below is a list of popular web analytics tools that, unless otherwise stated, have all the features a good tool should have.

  Adobe Analytics

  

  Adobe is a trusted name in software, with tools that have shaped the technological landscape for decades, like Photoshop and Illustrator. With web design and UX tools Dreamweaver and XD, it makes sense that they’d offer a web analytics platform as well.

  Adobe Analytics provides not just web analytics but marketing analytics that tell you about customer acquisition and retention, ROI and ad campaign performance metrics. Its machine learning (ML) and AI-powered analytics predict future customer behaviour based on previously collected data.

  Key features : 

  • Multichannel data collection that covers computers, mobile devices and IoT devices
  • Adobe Sensei (AI/ML) for marketing attribution and anomaly detection
  • Tag management through Adobe Experience Platform Launch simplifies the tag creation and maintenance process to help you track how users interact with your site

  Pros :

  • User-friendly and simple to learn with a drag-and-drop interface
  • When integrated with other Adobe software, it becomes a powerful solution for enterprises
  • Saves your team a lot of time with the recommendations and insights automatically generated by Adobe’s AI/ML

  Cons :

  • No free version
  • Adobe Sensei and tag manager limited to premium version
  • Expensive, especially when combined with the company’s other software
  • Steep learning curve for both setup and use

  Mobile app : Yes

  Integrations : Integrates with Adobe Experience Manager Sites, the company’s CMS. Adobe Target, a CRO tool and part of the Adobe Marketing Cloud subscription, integrates with Analytics.

  Pricing : Available upon request

  Matomo

  

  Matomo is the leading open-source web analytics solution designed to help you make more informed decisions and enhance your customer experience while ensuring GDPR compliance and user privacy. With Matomo Cloud, your data is stored in Europe, while Matomo On-Premise allows you to host your data on your own servers.

  Matomo is used on over 1 million websites, in over 190 countries, and in over 50 languages. Additionally, Matomo is an all-in-one solution, with traditional web analytics (visits, acquisition, etc.) alongside behavioural analytics (heatmaps, session recordings and more), plus a tag manager. No more inefficiently jumping back and forth between tabs in a huge tech stack. It’s all in Matomo, for one consistent, seamless and efficient experience. 

  Key features : 

  • Heatmaps and session recording to display what users are clicking on and how individual users interacted with your site 
  • A/B testing to compare different versions of the same content and see which gets better results
  • Robust API that lets you get insights by connecting your data to other platforms, like data visualisation or business intelligence tools

  Pros : 

  • Open-source, reviewed by experts to ensure that it’s secure
  • Offers On-Premise or Cloud-hosted options
  • Fully compliant with GDPR, so you can be data-driven without worrying. 
  • Option to run without cookies, meaning in most countries you can use Matomo without annoying cookie consent banners and while getting more accurate data
  • You retain complete ownership of your data, with no third parties using it for advertising or unspecified “own purposes”

  Cons : 

  • On-Premise is free, but that means an additional cost for advanced features (A/B testing, heatmaps, etc.) that are included by default on Matomo Cloud
  • Matomo On-Premise requires servers and technical expertise to setup and manage

  Mobile app : Matomo offers a free mobile app (iOS and Android) so you can access your analytics on the go. 

  Integrations : Matomo integrates easily with many other tools and platforms, including WordPress, Looker Studio, Magento, Jira, Drupal, Joomla and Cloudflare.

  Pricing : 

  • Varies based on monthly hits
  • Matomo On-Premise : free
  • Matomo Cloud : starting at €19/month

  Mixpanel

  

  Mixpanel’s features are heavily geared toward e-commerce companies. From the moment a visitor lands on your website to the moment they enter their payment details and complete a transaction, Mixpanel tracks these events.

  Similar to GA4, Mixpanel is an event-focused analytics platform. While you can still track pageviews with Mixpanel, its main focus is on the specific actions users take that lead them to purchases. Putting your attention on this information allows you to find out which events on your site are going through the sales funnel.

  They’re currently developing a Warehouse Events feature to simplify the process of importing data lakes and data warehouses.

  Key features :

  • Custom alerts and anomaly detection
  • Boards, which allow you to share multiple reports and insights with your team in a range of visual styles 
  • Detailed segmentation reporting that lets you break down your data to the individual user, specific event or geographic level

  Pros :

  • Boards allow for emojis, gifs, images and videos to make collaboration fun
  • Powerful mobile analytics for iOS and Android apps
  • Free promotional credits for eligible startups 

  Cons :

  • Limited features in free plan
  • Best features limited to the Enterprise-tier subscription
  • Complicated set up
  • Steep learning curve

  Mobile app : No

  Integrations : Mixpanel has a load of integrations, including Figma, Google Cloud, Slack, HappyFox, Snowflake, Microsoft Azure, Optimizely, Mailchimp and Tenjin. They also have a WordPress plugin.

  Pricing : 

  • Starter : free plan available
  • Growth : $20/month
  • Enterprise $833/month

  HubSpot Marketing

  

  HubSpot is a customer relationship management (CRM) platform with marketing, sales, customer service, content management system (CMS) and operations tools. This greater ecosystem of HubSpot software allows you to practically run your entire business in one place.

  Even though HubSpot Marketing isn’t a dedicated web analytics tool, it provides comparable standard metrics as the other tools on this list, albeit without the more advanced analytical metrics they offer. If you’re already using HubSpot to host your website, it’s definitely worth consideration.

  Key features :

  • Customer Journey Analytics presents the steps your customers went through in the sales process, step-by-step, in a visual way
  • Dashboards for your reports, including both fully customisable options for power users and pre-made templates for new users

  Pros :

  • Integration with other HubSpot tools, like HubSpot CRM’s free live chat widget 
  • User-friendly interface with many features being drag-and-drop, like the report dashboard
  • 24/7 customer support

  Cons :

  • Can get expensive with upgrades and other HubSpot tool add ons
  • Not a dedicated web analytics tool, so it’s missing some of the features other tools have, like heatmaps
  • Not really worth it as a standalone tool
  • Some users report customer support is unhelpful

  Mobile app : Yes

  Integrations : The larger HubSpot CRM platform can connect with nearly 1,500 other apps through the HubSpot App Marketplace. These include Slack, Microsoft Teams, Salesforce, Make, WordPress, SurveyMonkey, Shopify, monday.com, Stripe, WooCommerce and hundreds of others.

  Pricing : 

  • Starter : $20/month ($18/month with annual plan) 
  • Professional : $890/month ($800/month with annual plan) 
  • Enterprise : $3,600/month ($43,200 billed annually)

  Kissmetrics

  

  Kissmetrics is a web analytics tool that is marketed toward SaaS and ecommerce companies. They label themselves as “person-based” because they combine event-based tracking with detailed user profiles of the visitors to your site, which allows you to gain insights into customer behaviour. 

  With user profiles, you can drill down to see how many times someone has visited your site, if they’ve purchased from you and the steps they took before completing a sale. This allows you to cater more to these users and drive growth.

  Key features : 

  • Person Profiles that give granular information about individual users and their activities on your site
  • Campaigns, an engagement messenger application, allows you to set up email automations that are triggered by specific events
  • Detailed reporting tools 

  Pros : 

  • No third-party cookies
  • No data sampling
  • APIs for Ruby on Rails, JavaScript, Python and PHP

  Cons : 

  • Difficult installation
  • Strongest reporting features only available in the most expensive plan
  • Reports can be slow to generate
  • Requires custom JavaScript code to tack single-page applications
  • Doesn’t track demographic data, bounce rate, exits, session length or time on page

  Mobile app : No

  Integrations : Kissmetrics integrates with HubSpot, Appcues, Slack, Mailchimp, Shopify, WooCommerce, Recurly and a dozen others. There is also a Kissmetrics WordPress plugin.

  Pricing : 

  • Silver : $299/month (small businesses)
  • Gold : $499/month (medium) 
  • Platinum : custom pricing (enterprises)

  Conclusion

  In this article, you learned about popular tools for web analytics to better inform you of your options. Despite all of GA4’s shortcomings, by complementing it with another web analytics tool, teams can gain a more comprehensive understanding of their website traffic and enhance their overall analytics capabilities.

  If you want an option that delivers powerful insights while keeping privacy, security and compliance at the forefront, you should try Matomo. 

  Try Matomo alongside Google Analytics now to see how it compares.

  Start your 21-day free trial now – no credit card required.