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  • Conversion Rate Optimisation Statistics for 2024 and Beyond

    21 novembre 2023, par Erin — Analytics Tips

    Driving traffic to your website is only half the battle. The real challenge — once you’ve used a web analytics solution to understand how users behave — is turning more of those visitors into customers.

    That doesn’t happen by accident. You need to employ conversion rate optimisation strategies and tools to see even a small lift in conversion rates. The good news is that it doesn’t take much to see massive results. Raising your conversion rate from 1% to 3% can triple your revenue. 

    In even better news, you don’t have to guess at the best ways to improve your conversion rate. We’ve done the hard work and collected the most recent and relevant conversion rate optimisation statistics to help you. 

    General conversion rate optimisation statistics

    It appears the popularity of conversion rate optimisation is soaring. According to data collected by Google Trends, there were more people searching for the term “conversion rate optimization” in September 2023 than ever before. 

    As you can see from the chart below, the term’s popularity is on a clear upward trajectory, meaning even more people could be searching for it in the near future. (Source)

    More people searching for conversion rate optimization than ever before according to Google Trends data

    Do you want to know what the average landing page conversion rate is ? According to research by WordStream, the average website conversion rate across all industries is 2.35%

    That doesn’t paint the whole picture, however. Better-performing websites have significantly higher conversion rates. The top 25% of websites across all industries convert at a rate of 5.31% or higher. (Source)

    Let’s break things down by industry now. The Unbounce Conversion Benchmark Report offers a detailed analysis of how landing pages convert across various industries.

    First, we have the Finance and Insurance industry, which boasts a conversion rate of 15.6%. 

    On the other end, agencies appears to be one of the worst-performing. Agencies’ landing pages convert at a rate of 8.8%. (Source)

    The average landing page conversion rates across industries

    What about the size of the conversion rate optimisation industry ? Given the growth in popularity of the term in Google, surely the industry is experiencing growth, right ?

    You’d be correct in that assumption. The conversion rate optimisation software market was valued at $771.2 million in 2018 and is projected to reach $1.932 billion by 2026 — a compound annual growth rate (CAGR) of 9.6%.

    Statistics on the importance of conversion rate optimisation

    If you’re reading this article, you probably think conversion rate optimisation is pretty important. But do you know its importance and where it ranks in your competitors’ priorities ? Read on to find out. 

    Bounce rate — the number of people who leave your website without visiting another page or taking action — is the scourge of conversion rate optimisation efforts. Every time someone bounces from your site, you lose the chance to convert them.

    The questions, then, are : how often do people bounce on average and how does your bounce rate compare ? 

    Siege Media analysed over 1.3 billion sessions from a range of traffic sources, including 700 million bounces, to calculate an average bounce rate of 50.9%. (Source)

    The average bounce rate is 50.9%

    Bounce rates vary massively from website to website and industry to industry, however. Siege Media’s study unveils an array of average bounce rates across industries :

    • Travel – 82.58%
    • B2B – 65.17%
    • Lifestyle – 64.26%
    • Business and Finance – 63.51%
    • Healthcare – 59.50%
    • eCommerce – 54.54%
    • Insurance – 45.96%
    • Real Estate – 40.78%

    It won’t come as much of a surprise to learn that marketers are determined to reduce bounce rates and improve lead conversion. Today’s marketers are highly performance-based. When asked about their priorities for the coming year, 79% of marketers said their priority was generating quality qualified leads — the most popular answer in the survey. (Source)

    Just because it is a priority for marketers doesn’t mean that everyone has their stuff together. If you have a conversion rate optimisation process in place, you’re in the minority. According to research by HubSpot, less than one in five marketers (17%) use landing page A/B tests to improve their conversion rates. (Source)

    When it comes to personalisation strategies – a common and effective tool to increase conversion rates — the picture isn’t any rosier. Research by Salesforce found just over one-quarter of markets are confident their organisation has a successful strategy for personalisation. (Source)

    Conversion rate optimisation tactics statistics

    There are hundreds of ways to improve your website’s conversion rates. From changing the color of buttons to the structure of your landing page to your entire conversion funnel, in this section, we’ll look at the most important statistics you need to know when choosing tactics and building your own CRO experiments. 

    If you are looking for the best method to convert visitors, then email lead generation forms are the way to go, according to HubSpot. This inoffensive and low-barrier data collection method boasts a 15% conversion rate, according to the marketing automation company’s research. (Source)

    Where possible, make your call-to-actions personalised. Marketing personalisation, whether through behavioral segmentation or another strategy, is an incredibly powerful way of showing users that you care about their specific needs. It’s no great surprise, then, that HubSpot found personalised calls-to-actions perform a whopping 202% better than basic CTAs. (Source)

    If you want to boost conversion rates, then it’s just as important to focus on quantity as well as quality. Yes, a great-looking, well-written landing page will go a long way to improving your conversion rate, but having a dozen of these pages will do even more. 

    Research by HubSpot found companies see a 55% increase in leads when they increase the number of landing pages from 10 to 15. What’s more, companies with over 40 landing pages increase conversion by more than 500%. (Source)

    Companies with more than 40 landing pages increase conversions by over 500%

    User-generated content (UGC) should also be high on your priority list to boost conversion rates. Several statistics show how powerful, impactful and persuasive social proof like user reviews can be. 

    Research shows that visitors who scroll to the point where they encounter user-generated content increase the likelihood they convert by a staggering 102.4%. (Source)

    Other trust signs can be just as impactful. Research by Trustpilot found that the following four trust signals make consumers more likely to make a purchase when shown on a product page :

    • Positive star rating and reviews (85% more likely to make a purchase)
    • Positive star rating (78%)
    • Positive customer testimonials (82%)
    • Approved or authorised seller badge (76%)

    (Source)

    Showing ratings and reviews has also increased conversion rates by 38% on home appliances and electronics stores. (Source)

    And no wonder, given that consumers are more likely to buy from brands they trust than brands they love, according to the 2021 Edelman Trust Barometer Special Report. (Source

    A lack of trust is also one of the top four reasons consumers abandon their shopping cart at checkout. (Source

    Traffic source conversion rate statistics

    What type of traffic works the best when it comes to conversions, or how often you should be signing up users to your mailing list ? Let’s look at the stats to find out. 

    Email opt-ins are one of the most popular methods for collecting customer information — and an area where digital marketers spend a lot of time and effort when it comes to conversion rate optimisation. So, what is the average conversion rate of an email opt-in box ?

    According to research by Sumo — based on 3.2 billion users who have seen their opt-in boxes — the average email opt-in rate is 1.95%. (Source)

    Search advertising is an effective way of driving website traffic, but how often do those users click on these ads ?

    WordStream’s research puts the average conversion of search advertising for all industries at 6.11%. (Source)

    The arts and entertainment industry enjoys the highest clickthrough rates (11.78%), followed by sports and recreation (10.53%) and travel (10.03%). Legal services and the home improvement industry have the lowest clickthrough rates at 4.76% and 4.8%, respectively.

    The average clickthrough rate of search advertising for each industry
    (Source)

    If you’re spending money on Google ads, then you’d better hope a significant amount of users convert after clicking them. 

    Unfortunately, conversion rates from Google ads decreased year-on-year for most industries in 2023, according to research by WordStream — in some cases, those decreases were significant. The only two industries that didn’t see a decrease in conversion rates were beauty and personal care and education and instruction. (Source)

    The average conversion rate for search ads across all industries is 7.04%. The animal and pet niche has the highest conversion rate (13.41%), while apparel, fashion and jewelry have the lowest conversion rate (1.57%). (Source)

    What about other forms of traffic ? Well, there’s good reason to try running interstitial ads on smartphone apps if you aren’t already. Ads on the iOS app see a 14.3 percent conversion rate on average. (Source)

    E-commerce conversion rate optimisation statistics (400 words)

    Conversion rate optimisation can be the difference between a store that sets new annual sales records and one struggling to get by. 

    The good news is that the conversion rate among US shoppers was the highest it’s ever been in 2021, with users converting at 2.6%. (Source)

    If you have a Shopify store, then you may find conversion rates a little lower. A survey by Littledata found the average conversion rate for Shopify was 1.4% in September 2022. (Source)

    What about specific e-commerce categories ? According to data provided by Dynamic Yield, the consumer goods category converted at the highest rate in September 2023 (4.22%), a spike of 0.34% from August. 

    Generally, the food and beverage niche boasts the highest conversion rate (4.87%), and the home and furniture niche has the lowest conversion rate (1.44%). (Source)

    If you’re serious about driving sales, don’t focus on mobile devices at the expense of consumers who shop on desktop devices. The conversion rate among US shoppers tends to be higher for desktop users than for mobile users. 

    The conversion rate among US online shoppers is generally higher for desktop than

    In the second quarter of 2022, for instance, desktop shoppers converted at a rate of 3% on average compared to smartphone users who converted at an average rate of 2%. (Source)

    Increase your conversions with Matomo

    Conversion rate optimisation can help you grow your subscriber list, build your customer base and increase your revenue. Now, it’s time to put what you’ve learned into practice.

    Use the advice above to guide your experiments and track everything with Matomo. Achieve unparalleled data accuracy while harnessing an all-in-one solution packed with essential conversion optimisation features, including Heatmaps, Session Recordings and A/B Testing. Matomo makes it easier than ever to analyse conversion-focused experiments.

    Get more from your conversion rate optimisations by trying Matomo free for 21 days. No credit card required.

  • Cohort Analysis 101 : How-To, Examples & Top Tools

    13 novembre 2023, par Erin — Analytics Tips

    Imagine that a farmer is trying to figure out why certain hens are laying large brown eggs and others are laying average-sized white eggs.

    The farmer decides to group the hens into cohorts based on what kind of eggs they lay to make it easier to detect patterns in their day-to-day lives. After careful observation and analysis, she discovered that the hens laying big brown eggs ate more than the roost’s other hens.

    With this cohort analysis, the farmer deduced that a hen’s body weight directly corresponds to egg size. She can now develop a strategy to increase the body weight of her hens to sell more large brown eggs, which are very popular at the weekly farmers’ market.

    Cohort analysis has a myriad of applications in the world of web analytics. Like our farmer, you can use it to better understand user behaviour and reap the benefits of your efforts. This article will discuss the best practices for conducting an effective cohort analysis and compare the top cohort analysis tools for 2024. 

    What is cohort analysis ?

    By definition, cohort analysis refers to a technique where users are grouped based on shared characteristics or behaviours and then examined over a specified period.

    Think of it as a marketing superpower, enabling you to comprehend user behaviours, craft personalised campaigns and allocate resources wisely, ultimately resulting in improved performance and better ROI.

    Why does cohort analysis matter ?

    In web analytics, a cohort is a group of users who share a certain behaviour or characteristic. The goal of cohort analysis is to uncover patterns and compare the performance and behaviour of different cohorts over time.

    An example of a cohort is a group of users who made their first purchase during the holidays. By analysing this cohort, you could learn more about their behaviour and buying patterns. You may discover that this cohort is more likely to buy specific product categories as holiday gifts — you can then tailor future holiday marketing campaigns to include these categories. 

    Types of cohort analysis

    There are a few different types of notable cohorts : 

    1. Time-based cohorts are groups of users categorised by a specific time. The example of the farmer we went over at the beginning of this section is a great example of a time-based cohort.
    2. Acquisition cohorts are users acquired during a specific time frame, event or marketing channel. Analysing these cohorts can help you determine the value of different acquisition methods. 
    3. Behavioural cohorts consist of users who show similar patterns of behaviour. Examples include frequent purchases with your mobile app or digital content engagement. 
    4. Demographic cohorts share common demographic characteristics like age, gender, education level and income. 
    5. Churn cohorts are buyers who have cancelled a subscription/stopped using your service within a specific time frame. Analysing churn cohorts can help you understand why customers leave.
    6. Geographic cohorts are pretty self-explanatory — you can use them to tailor your marketing efforts to specific regions. 
    7. Customer journey cohorts are based on the buyer lifecycle — from acquisition to adoption to retention. 
    8. Product usage cohorts are buyers who use your product/service specifically (think basic users, power users or occasional users). 

    Best practices for conducting a cohort analysis 

    So, you’ve decided you want to understand your user base better but don’t know how to go about it. Perhaps you want to reduce churn and create a more engaging user experience. In this section, we’ll walk you through the dos and don’ts of conducting an effective cohort analysis. Remember that you should tailor your cohort analysis strategy for organisation-specific goals.

    A line graph depicting product usage cohort data with a blue line for new users and a green line for power users.

    1. Preparing for cohort analysis : 

      • First, define specific goals you want your cohort analysis to achieve. Examples include improving conversion rates or reducing churn.
      • Choosing the right time frame will help you compare short-term vs. long-term data trends. 

    2. Creating effective cohorts : 

      • Define your segmentation criteria — anything from demographics to location, purchase history or user engagement level. Narrowing in on your specific segments will make your cohort analysis more precise. 
      • It’s important to find a balance between cohort size and similarity. If your cohort is too small and diverse, you won’t be able to find specific behavioural patterns.

    3. Performing cohort analysis :

        • Study retention rates across cohorts to identify patterns in user behaviour and engagement over time. Pay special attention to cohorts with high retention or churn rates. 
        • Analysing cohorts can reveal interesting behavioural insights — how do specific cohorts interact with your website ? Do they have certain preferences ? Why ? 

    4. Visualising and interpreting data :

      • Visualising your findings can be a great way to reveal patterns. Line charts can help you spot trends, while bar charts can help you compare cohorts.
      • Guide your analytics team on how to interpret patterns in cohort data. Watch for sudden drops or spikes and what they could mean. 

    5. Continue improving :

      • User behaviour is constantly evolving, so be adaptable. Continuous tracking of user behaviour will help keep your strategies up to date. 
      • Encourage iterative analysis optimisation based on your findings. 
    wrench trying to hammer in a nail, and a hammer trying to screw in a screw to a piece of wood

    The top cohort analysis tools for 2024

    In this section, we’ll go over the best cohort analysis tools for 2024, including their key features, cohort analysis dashboards, cost and pros and cons.

    1. Matomo

    A screenshot of a cohorts graph in Matomo

    Matomo is an open-source, GDPR-compliant web analytics solution that offers cohort analysis as a standard feature in Matomo Cloud and is available as a plugin for Matomo On-Premise. Pairing traditional web analytics with cohort analysis will help you gain even deeper insights into understanding user behaviour over time. 

    You can use the data you get from web analytics to identify patterns in user behaviour and target your marketing strategies to specific cohorts. 

    Key features

    • Matomo offers a cohorts table that lets you compare cohorts side-by-side, and it comes with a time series.
      • All core session and conversion metrics are also available in the Cohorts report.
    • Create custom segments based on demographics, geography, referral sources, acquisition date, device types or user behaviour. 
    • Matomo provides retention analysis so you can track how many users from a specific cohort return to your website and when. 
    • Flexibly analyse your cohorts with custom reports. Customise your reports by combining metrics and dimensions specific to different cohorts. 
    • Create cohorts based on events or interactions with your website. 
    • Intuitive, colour-coded data visualisation, so you can easily spot patterns.

    Pros

    • No setup is needed if you use the JavaScript tracker
    • You can fetch cohort without any limit
    • 100% accurate data, no AI or Machine Learning data filling, and without the use of data sampling

    Cons

    • Matomo On-Premise (self-hosted) is free, but advanced features come with additional charges
    • Servers and technical know-how are required for Matomo On-Premise. Alternatively, for those not ready for self-hosting, Matomo Cloud presents a more accessible option and starts at $19 per month.

    Price : 

    • Matomo Cloud : 21-day free trial, then starts at $19 per month (includes Cohorts).
    • Matomo On-Premise : Free to self-host ; Cohorts plugin : 30-day free trial, then $99 per year.

    2. Mixpanel

    Mixpanel is a product analytics tool designed to help teams better understand user behaviour. It is especially well-suited for analysing user behaviour on iOS and Android apps. It offers various cohort analytics features that can be used to identify patterns and engage your users. 

    Key features

    • Create cohorts based on criteria such as sign-up date, first purchase date, referral source, geographic location, device type or another custom event/property. 
    • Compare how different cohorts engage with your app with Mixpanel’s comparative analysis features.
    • Create interactive dashboards, charts and graphs to visualise data.
    • Mixpanel provides retention analysis tools to see how often users return to your product over time. 
    • Send targeted messages and notifications to specific cohorts to encourage user engagement, announce new features, etc. 
    • Track and analyse user behaviours within cohorts — understand how different types of users engage with your product.

    Pros

    • Easily export cohort analysis data for further analysis
    • Combined with Mixpanel reports, cohorts can be a powerful tool for improving your product

    Cons

    • With the free Mixpanel plan, you can’t save cohorts for future use
    • Enterprise-level pricing is expensive
    • Time-consuming cohort creation process

    Price : Free basic version. The growth version starts at £16/month.

    3. Amplitude

    A screenshot of a cohorts graph in Amplitude

    Amplitude is another product analytics solution that can help businesses track user interactions across digital platforms. Amplitude offers a standard toolkit for in-depth cohort analysis.

    Key features

    • Create cohorts based on criteria such as sign-up date, first purchase date, referral source, geographic location, device type or another custom event/property. 
    • Conduct behavioural, time-based and retention analyses.
    • Create custom reports with custom data.
    • Segment cohorts further based on additional criteria and compare multiple cohorts side-by-side.

    Pros

    • Highly customisable and flexible
    • Quick and simple setup

    Cons

    • Steep learning curve — requires significant training 
    • Slow loading speed
    • High price point compared to other tools

    Price : Free basic version. Plus version starts at £40/month (billed annually).

    4. Kissmetrics

    A screenshot of a cohorts graph in Kissmetrics

    Kissmetrics is a customer engagement automation platform that offers powerful analytics features. Kissmetrics provides behavioural analytics, segmentation and email campaign automation. 

    Key features

    • Create cohorts based on demographics, user behaviour, referral sources, events and specific time frames.
    • The user path tool provides path visualisation so you can identify common paths users take and spot abandonment points. 
    • Create and optimise conversion funnels.
    • Customise events, user properties, funnels, segments, cohorts and more.

    Pros

    • Powerful data visualisation options
    • Highly customisable

    Cons

    • Difficult to install
    • Not well-suited for small businesses
    • Limited integration with other tools

    Price : Starting at £21/month for 10k events (billed monthly).

    Improve your cohort analysis with Matomo

    When choosing a cohort analysis tool, consider factors such as the tool’s ease of integration with your existing systems, data accuracy, the flexibility it offers in defining cohorts, the comprehensiveness of reporting features, and its scalability to accommodate the growth of your data and analysis needs over time. Moreover, it’s essential to confirm GDPR compliance to uphold rigorous privacy standards. 

    If you’re ready to understand your user’s behaviour, take Matomo for a test drive. Paired with web analytics, this powerful combination can advance your marketing efforts. Start your 21-day free trial today — no credit card required.

  • OCPA, FDBR and TDPSA – What you need to know about the US’s new privacy laws

    22 juillet 2024, par Daniel Crough

    On July 1, 2024, new privacy laws took effect in Florida, Oregon, and Texas. People in these states now have more control over their personal data, signaling a shift in privacy policy in the United States. Here’s what you need to know about these laws and how privacy-focused analytics can help your business stay compliant.

    Consumer rights are front and centre across all three laws

    The Florida Digital Bill of Rights (FDBR), Oregon Consumer Privacy Act (OCPA), and Texas Data Privacy and Security Act (TDPSA) grant consumers similar rights.

    Access : Consumers can access their personal data held by businesses.

    Correction : Consumers can correct inaccurate data.

    Deletion : Consumers may request data deletion.

    Opt-Out : Consumers can opt-out of the sale of their personal data and targeted advertising.

    Oregon Consumer Privacy Act (OCPA)

    The Oregon Consumer Privacy Act (OCPA), signed into law on June 23, 2023, and effective as of July 1, 2024, grants Oregonians new rights regarding their personal data and imposes obligations on businesses. Starting July 1, 2025, authorities will enforce provisions that require data protection assessments, and businesses must recognize universal opt-out mechanisms by January 1, 2026. In Oregon, the OCPA applies to business that :

    • Either conduct business in Oregon or offer products and services to Oregon residents

    • Control or process the personal data of 100,000 consumers or more, or

    • Control or process the data of 25,000 or more consumers while receiving over 25% of their gross revenues from selling personal data.

    Exemptions include public bodies like state and local governments, financial institutions, and insurers that operate under specific financial regulations. The law also excludes protected health information covered by HIPAA and other specific federal regulations.

    Business obligations

    Data Protection Assessments : Businesses must conduct data protection assessments for high-risk processing activities, such as those involving sensitive data or targeting children.

    Consent for Sensitive Data : Businesses must secure explicit consent before collecting, processing, or selling sensitive personal data, such as racial or ethnic origin, religious beliefs, health information, biometric data, and geolocation.

    Universal Opt-out : Starting January 1, 2025, businesses must acknowledge universal opt-out mechanisms, like the Global Privacy Control, that allow consumers to opt out of data collection and processing activities.

    Enforcement

    The Oregon Attorney General can issue fines up to $7,500 per violation. There is no private right of action.

    Unique characteristics of the OCPA

    The OCPA differs from other state privacy laws by requiring affirmative opt-in consent for processing sensitive and children’s data, and by including nonprofit organisations under its scope. It also requires global browser opt-out mechanisms starting in 2026.

    Florida Digital Bill of Rights (FDBR)

    The Florida Digital Bill of Rights (FDBR) became law on June 6, 2023, and it came into effect on July 1, 2024. This law targets businesses with substantial operations or revenues tied to digital activities and seeks to protect the personal data of Florida residents by granting them greater control over their information and imposing stricter obligations on businesses. It applies to entities that :

    • Conduct business in Florida or provide products or services targeting Florida residents,

    • Have annual global gross revenues exceeding $1 billion,

    • Receive 50% or more of their revenues from digital advertising or operate significant digital platforms such as app stores or smart speakers with virtual assistants.

    Exemptions include governmental entities, nonprofits, financial institutions covered by the Gramm-Leach-Bliley Act, and entities covered by HIPAA.

    Business obligations

    Data Security Measures : Companies are required to implement reasonable data security measures to protect personal data from unauthorised access and breaches.

    Handling Sensitive Data : Explicit consent is required for processing sensitive data, which includes information like racial or ethnic origin, religious beliefs, and biometric data.

    Non-Discrimination : Entities must ensure they do not discriminate against consumers who exercise their privacy rights.

    Data Minimisation : Businesses must collect only necessary data.

    Vendor Management : Businesses must ensure that their processors and vendors also comply with the FDBR, regarding the secure handling and processing of personal data.

    Enforcement

    The Florida Attorney General can impose fines of up to $50,000 per violation, with higher penalties for intentional breaches.

    Unique characteristics of the FDBR

    Unlike broader privacy laws such as the California Consumer Privacy Act (CCPA), which apply to a wider range of businesses based on lower revenue thresholds and the volume of data processed, the FDBR distinguishes itself by targeting large-scale businesses with substantial revenues from digital advertising. The FDBR also emphasises specific consumer rights related to modern digital interactions, reflecting the evolving landscape of online privacy concerns.

    Texas Data Privacy and Security Act (TDPSA)

    The Texas Data Privacy and Security Act (TDPSA), signed into law on June 16, 2023, and effective as of July 1, 2024, enhances data protection for Texas residents. The TDPSA applies to entities that :

    • Conduct business in Texas or offer products or services to Texas residents.

    • Engage in processing or selling personal data.

    • Do not fall under the classification of small businesses according to the U.S. Small Business Administration’s criteria, which usually involve employee numbers or average annual receipts. 

    The law excludes state agencies, political subdivisions, financial institutions compliant with the Gramm-Leach-Bliley Act, and entities compliant with HIPAA.

    Business obligations

    Data Protection Assessments : Businesses must conduct data protection assessments for processing activities that pose a heightened risk of harm to consumers, such as processing for targeted advertising, selling personal data, or profiling.

    Consent for Sensitive Data : Businesses must get explicit consent before collecting, processing, or selling sensitive personal data, such as racial or ethnic origin, religious beliefs, health information, biometric data, and geolocation.

    Companies must have adequate data security practices based on the personal information they handle.

    Data Subject Access Requests (DSARs) : Businesses must respond to consumer requests regarding their personal data (e.g., access, correction, deletion) without undue delay, but no later than 45 days after receipt of the request.

    Sale of Data : If businesses sell personal data, they must disclose these practices to consumers and provide them with an option to opt out.

    Universal Opt-Out Compliance : Starting January 1, 2025, businesses must recognise universal opt-out mechanisms like the Global Privacy Control, enabling consumers to opt out of data collection and processing activities.

    Enforcement

    The Texas Attorney General can impose fines up to $25,000 per violation. There is no private right of action.

    Unique characteristics of the TDPSA

    The TDPSA stands out for its small business carve-out, lack of specific thresholds based on revenue or data volume, and requirements for recognising universal opt-out mechanisms starting in 2025. It also mandates consent for processing sensitive data and includes specific measures for data protection assessments and privacy notices.

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    Privacy notices across Florida, Oregon, and Texas

    All three laws include a mandate for privacy notices, though there are subtle variations in their specific requirements. Here’s a breakdown of these differences :

    FDBR privacy notice requirements

    Clarity : Privacy notices must clearly explain the collection and use of personal data.

    Disclosure : Notices must inform consumers about their rights, including the right to access, correct, delete their data, and opt-out of data sales and targeted advertising.

    Specificity : Businesses must disclose if they sell personal data or use it for targeted advertising.

    Security Practices : The notice should describe the data security measures in place.

    OCPA privacy notice requirements

    Comprehensive Information : Notices must provide information about the personal data collected, the purposes for processing, and any third parties that can access it.

    Consumer Rights : Must plainly outline consumers’ rights to access, correct, delete their data, and opt-out of data sales, targeted advertising, and profiling.

    Sensitive Data : To process sensitive data, businesses or entities must get explicit consent and communicate it.

    Universal Opt-Out : Starting January 1, 2026, businesses must recognise and honour universal opt-out mechanisms.

    TDPSA privacy notice requirements

    Detailed Notices : Must provide clear and detailed information about data collection practices, including the data collected and the purposes for its use.

    Consumer Rights : Must inform consumers of their rights to access, correct, delete their data, and opt-out of data sales and targeted advertising.

    High-Risk Processing : Notices should include information about any high-risk processing activities and the safeguards in place.

    Sensitive Data : To process sensitive data, entities and businesses must get explicit consent.

    What these laws mean for your businesses

    Businesses operating in Florida, Oregon, and Texas must now comply with these new data privacy laws. Here’s what you can do to avoid fines :

    1. Understand the Laws : Familiarise yourself with the specific requirements of the FDBR, OCPA, and TDPSA, including consumer rights and business obligations.

    1. Implement Data Protection Measures : Ensure you have robust data security measures in place. This includes conducting regular data protection assessments, especially for high-risk processing activities.

    1. Update Privacy Policies : Provide clear and comprehensive privacy notices that inform consumers about their rights and how their data is processed.

    1. Obtain Explicit Consent : For sensitive data, make sure you get explicit consent from consumers. This includes information like health, race, sexual orientation, and more.

    1. Manage Requests Efficiently : Be prepared to handle requests from consumers to access, correct, delete their data, and opt-out of data sales and targeted advertising within the stipulated timeframes.

    1. Recognise Opt-Out Mechanisms : For Oregon, businesses must be ready to implement and recognise universal opt-out mechanisms by January 1, 2026. In Texas, opt-out enforcement begins in 2026. In Florida, the specific opt-out provisions began on July 1, 2024.

    1. Stay Updated : Keep abreast of any changes or updates to these laws to ensure ongoing compliance. Keep an eye on the Matomo blog or sign up for our newsletter to stay in the know.

    Are we headed towards a more privacy-focused future in the United States ?

    Florida, Oregon, and Texas are joining states like California, Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Tennessee, and Montana in strengthening consumer privacy protections. This trend could signify a shift in US policy towards a more privacy-focused internet, underlining the importance of consumer data rights and transparent business practices. Even if these laws do not apply to your business, considering updates to your data and privacy policies is wise. Fortunately, there are tools and solutions designed for privacy and compliance to help you navigate these changes.

    Avoid fines and get better data with Matomo

    Most analytics tools don’t prioritize safeguarding user data. At Matomo, we believe everyone has the right to data sovereignty, privacy and amazing analytics. Matomo offers a solution that meets privacy regulations while delivering incredible insights. With Matomo, you get :

    100% Data Ownership : Keep full control over your data, ensuring it is used according to your privacy policies.

    Privacy Protection : Built with privacy in mind, Matomo helps businesses comply with privacy laws.

    Powerful Features : Gain insights with tools like heatmaps, session recordings, and A/B testing.

    Open Source : Matomo’s is open-source and committed to transparency and customisation.

    Flexibility : Choose to host Matomo on your servers or in the cloud for added security.

    No Data Sampling : Ensure accurate and complete insights without data sampling.

    Privacy Compliance : Easily meet GDPR and other requirements, with data stored securely and never sold or shared.

    Disclaimer : This content is provided for informational purposes only and is not intended as legal advice. While we strive to ensure the accuracy and timeliness of the information provided, the laws and regulations surrounding privacy are complex and subject to change. We recommend consulting with a qualified legal professional to address specific legal issues related to your circumstances.