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  • A Guide to Ethical Web Analytics in 2024

    17 juin 2024, par Erin

    User data is more valuable and sought after than ever. 

    Ninety-four percent of respondents in Cisco’s Data Privacy Benchmark Study said their customers wouldn’t buy from them if their data weren’t protected, with 95% saying privacy was a business imperative. 

    Unfortunately, the data collection practices of most businesses are far from acceptable and often put their customers’ privacy at risk. 

    But it doesn’t have to be this way. You can ethically collect valuable and insightful customer data—you just need the right tools.

    In this article, we show you what an ethical web analytics solution can look like, why Google Analytics is a problem and how you can collect data without risking your customers’ privacy.

    What is ethical web analytics ?

    Ethical web analytics put user privacy first. These platforms prioritise privacy and transparency by only collecting necessary data, avoiding implicit user identification and openly communicating data practices and tracking methods. 

    Ethical tools adhere to data protection laws like GDPR as standard (meaning businesses using these tools never have to worry about fines or disruptions). In other words, ethical web analytics refrain from exploiting and profiting from user behaviour and data. 

    Unfortunately, most traditional data solutions collect as much data as possible without users’ knowledge or consent.

    Why does digital privacy matter ?

    Digital privacy matters because companies have repeatedly proven they will collect and use data for financial gain. It also presents security risks. Unsecured user data can lead to identity theft, cyberattacks and harassment. 

    Big tech companies like Google and Meta are often to blame for all this. These companies collect millions of user data points — like age, gender, income, political beliefs and location. Worse still, they share this information with interested third parties.

    After public outrage over data breaches and other privacy scandals, consumers are taking active steps to disallow tracking where possible. IAPP’s Privacy and Consumer Trust Report finds that 68% of consumers across 19 countries are somewhat or very concerned about their digital privacy. 

    There’s no way around it : companies of all sizes and shapes need to consider how they handle and protect customers’ private information

    Why should you use an ethical web analytics tool ?

    When companies use ethical web analytics tools they can build customer trust, boost their brand reputation, improve data security practices and future proof their website tracking solution. 

    Boost brand reputation

    The fallout from a data privacy scandal can be severe. 

    Just look at what happened to Facebook during the Cambridge Analytica data scandal. The eponymous consulting firm harvested 50 million Facebook profiles and used that information to target people with political messages. Due to the instant public backlash, Facebook’s stock tanked, and use of the “delete Facebook” hashtag increased by 423% in the following days.

    That’s because consumers care about data privacy, according to Deloitte’s Connected Consumer Study :

    • Almost 90 percent agree they should be able to view and delete data companies collect 
    • 77 percent want the government to introduce stricter regulations
    • Half feel the benefits they get from online services outweigh data privacy concerns.

    If you can prove you buck the trend by collecting data using ethical methods, it can boost your brand’s reputation. 

    Build trust with customers

    At the same time, collecting data in an ethical way can help you build customer trust. You’ll go a long way to changing consumer perceptions, too. Almost half of consumers don’t like sharing data, and 57% believe companies sell their data. 

    This additional trust should generate a positive ROI for your business. According to Cisco’s Data Privacy Benchmark Study, the average company gains $180 for every $100 they invest in privacy. 

    Improve data security

    According to IBM’s Cost of a Data Breach report, the average cost of a data breach is nearly $4.5 million. This kind of scenario becomes much less likely when you use an ethical tool that collects less data overall and anonymises the data you do collect. 

    Futureproof your web analytics solution

    The obvious risk of not complying with privacy regulations is a fine — which can be up to €20 million, or 4% of worldwide annual revenue in the case of GDPR.

    It’s not just fines and penalties you risk if you fail to comply with privacy regulations like GDPR. For some companies, especially larger ones, the biggest risk of non-compliance with privacy regulations is the potential sudden need to abandon Google Analytics and switch to an ethical alternative.

    If Data Protection Authorities ban Google Analytics again, as has happened in Austria, France, and other countries, businesses will be forced to drop everything and make an immediate transition to a compliant web analytics solution.

    When an organisation’s entire marketing operation relies on data, migrating to a new solution can be incredibly painful and time-consuming. So, the sooner you switch to an ethical tool, the less of a headache the process will be. 

    The problem with Google Analytics

    Google Analytics (GA) is the most popular analytics platform in the world, but it’s a world away from being an ethical tool. Here’s why :

    You don’t have data ownership

    Google Analytics is attractive to businesses of all sizes because of its price. Everyone loves getting something for free, but there’s still a cost — your and your customers’ data.

    That’s because Google combines the data you collect with information from the millions of other websites it tracks to inform its advertising efforts. It may also use your data to train large language models like Gemini. 

    It has a rocky history with GDPR laws

    Google and EU regulators haven’t always got along. For example, the German Data Protection Authority is investigating 200,000 pending cases against websites using GA. The platform has also been banned and added back to the EU-US Data Privacy Framework several times over the past few years. 

    You can use GA to collect data about EU customers right now, but there’s no guarantee you’ll be able to do so in the future. 

    It requires a specific setup to remain compliant

    While you can currently use GA in a GDPR-compliant way — owing to its inclusion in the EU-US Data Privacy Framework — you have to set it up in a very specific way. That’s because the platform’s compliance depends on what data you collect, how you inform users and the level of consent you acquire. You’ll still need to include an extensive privacy policy on your website. 

    What does ethical web analytics look like ?

    An ethical web analytics solution should put user privacy first, ensure compliance with regulations like GDPR, give businesses 100% control of the data they collect and be completely transparent about data collection and storage practices. 

    What does ethical web tracking look like?

    100% data ownership

    You don’t fully control customer data when you use Google Analytics. The search giant uses your data for its own advertising purposes and may also use it to train large language models like Gemini. 

    When you choose an ethical web analytics alternative like Matomo, you can ensure you completely own your data.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Respects user privacy

    It’s possible to track and measure user behaviour without collecting personally identifiable information (PII). Just look at the ethical web analytics tools we’ve reviewed below. 

    These platforms respect user privacy and conform to strict privacy regulations like GDPR, CCPA and HIPAA by incorporating some or all of the following features :

    In Matomo’s case, it’s all of the above. Better still, you can check our privacy credentials yourself. Our software’s source code is open source on GitHub and accessible to anyone at any time. 

    Compliant with government regulations

    While Google’s history with data regulations is tumultuous, an ethical web analytics platform should follow even the strictest privacy laws, including GDPR, HIPAA, CCPA, LGPD and PECR.

    But why stop there ? Matomo has been approved by the French Data Protection Authority (CNIL) as one of the few web analytics tools that French sites can use to collect data without tracking consent. So you don’t need an annoying consent banner popping up on your website anymore. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Complete transparency 

    Ethical web analytics tools will be upfront about their data collection practices, whether that’s in the U.S., EU, or on your own private servers. Look for a solution that refrains from collecting personally identifiable information, shows where data is stored, and lets you alter tracking methods to increase privacy even further. 

    Some solutions, like Matomo, will increase transparency further by providing open source software. Anyone can find our source code on GitHub to see exactly how our platform tracks and stores user data. This means our code is regularly examined and reviewed by a community of developers, making it more secure, too.

    Ethical web analytics solutions

    There are several options for an ethical web analytics tool. We list three of the best providers below. 

    Matomo

    Matomo is an open source web analytics tool and privacy-focused Google Analytics alternative used by over one million sites globally. 

    Screenshot example of the Matomo dashboard

    Matomo is fully compliant with prominent global privacy regulations like GDPR, CCPA and HIPAA, meaning you never have to worry about collecting consent when tracking user behaviour. 

    The data you collect is completely accurate since Matomo doesn’t use data sampling and is 100% yours. We don’t share data with third parties but can prove it. Our product source code is publicly available on GitHub. As a community-led project, you can download and install it yourself for free. 

    With Matomo, you get a full range of web analytics capabilities and behavioural analytics. That includes your standard metrics (think visitors, traffic sources, bounce rates, etc.), advanced features to analyse user behaviour like A/B Testing, Form Analytics, Heatmaps and Session Recordings. 

    Migrating to Matomo is easy. You can even import historical Google Analytics data to generate meaningful insights immediately. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Fathom

    Fathom Analytics is a lightweight privacy-focused analytics solution that launched in 2018. It aims to be an easy-to-use Google Analytics alternative that doesn’t compromise privacy. 

    A screenshot of the Fathom website

    Like Matomo, Fathom complies with all major privacy regulations, including GDPR and CCPA. It also provides 100% accurate, unsampled reports and doesn’t share your data with third parties. 

    While Fathom provides fairly comprehensive analytics reports, it doesn’t have some of Matomo’s more advanced features. That includes e-commerce tracking, heatmaps, session recordings, and more. 

    Plausible

    Plausible Analytics is another open source Google Analytics alternative that was built and hosted in the EU. 

    A screenshot of the Plausible website

    Launched in 2019, Plausible is a newer player in the privacy-focused analytics market. Still, its ultra-lightweight script makes it an attractive option for organisations that prioritise speed over everything else. 

    Like Matomo and Fathom, Plausible is GDPR and CCPA-compliant by design. Nor is there any cap on the amount of data you collect or any debate over whether the data is accurate (Plausible doesn’t use data sampling) or who owns the data (you do). 

    Matomo makes it easy to migrate to an ethical web analytics alternative

    There’s no reason to put your users’ privacy at risk, especially when there are so many benefits to choosing an ethical tool. Whether you want to avoid fines, build trust with your customers, or simply know you’re doing the right thing, choosing a privacy-focused, ethical solution like Matomo is taking a massive step in the right direction. 

    Making the switch is easy, too. Matomo is one of the few options that lets you import historical Google Analytics data, so starting from scratch is unnecessary. 

    Get started today by trying Matomo for free for 21-days. No credit card required. 

  • Why Matomo is a serious alternative to Google Analytics 360

    12 décembre 2018, par Jake Thornton — Marketing

    There’s no doubt about it, the free version of Google Analytics offers great value when it comes to making data-driven decisions for your business. But as your business starts to grow, so does the need for a more powerful web analytics tool.

    Why would I need to use a different web analytics tool ? It’s because Google Analytics (free version) is very limited when it comes to meeting the needs of a fast growing business whose website plays a pivotal role in converting its customers.

    This is where the Google Analytics 360 suite comes in, which is designed to meet the needs of businesses looking to get more accurate and insightful metrics.

    So what’s holding a growing business back from using Google Analytics 360 ?

    While GA360 sounds like a great option when upgrading your web analytics platform, we have found there are three core reasons holding businesses back from taking the leap :

    • Businesses can’t bear to swallow the US$150,000+ price tag (per year !) that comes with upgrading
    • Businesses can’t rely on GA360 to give them all the insights they need
    • Businesses want more control and ownership of their data

    Thankfully there are (only a few) alternatives and as the leading open-source alternative to Google Analytics, we hope to share insights on why Matomo Analytics can be the perfect solution for anyone at this crossroads in their web analytics journey.

    First, what does Google Analytics 360 offer that Google Analytics (free) doesn’t ?

    There’s no doubt about it, the GA360 suite is designed for larger sized businesses with demanding data limits, big budgets to use across the Google Marketing Platform (Google Adwords, DoubleClick etc.) and to get more advanced reporting visualisations and options.

    Data Sampling

    Data sampling is the elephant in the room when it comes to comparing GA360 with the freemium version. This is an entire article in its own right but at a basic level, Google Analytics samples your data (makes assumptions based on patterns) once the number of traffic visiting your website reaches a certain limit.

    Google Analytics provides the following information :

    Ad-hoc queries of your data are subject to the following general thresholds for sampling :

    Analytics Standard : 500k sessions at the property level for the date range you are using

    Analytics 360 : 100M sessions at the view level for the date range you are using

    In short, sampled data means inaccurate data. This is why as businesses grow, GA360 becomes a more attractive prospect because there’s no point making data-driven business decisions based on inaccurate data. This is a key weapon Google uses when selling to large businesses, however, this may not seem as concerning if you’re a small business within the sampled data range. For small businesses though, make sure you know the full extent of how this can affect your metrics, for example, your ecommerce data could be sampled, hence your GA reporting not matching your CRM/Ecommerce store data.

    Benefit of using Matomo : There is no data sampling anywhere in Matomo Analytics, that’s why we say 100% Accurate Data reporting across all plans.

    All Matomo data is 100% accurate

    Integration with the Google Marketing Platform

    Yes ok, we’ll admit it, GA does a great job at integrating seamlessly with its own products like Google Ads, Google Optimize etc. with a touch of Salesforce integration ; while GA360 takes this to another level compared to it’s freemium version (integration with Google Search 360, Google Display & Video 360 etc.)

    But… what about non-Google advertising platforms ? Well with Google being a dominant leader as a search engine, web browser, email provider, social media channel ; sometimes Google needs to keep its best interests at heart.

    Google is an online advertising giant and a bonus of Google Search 360 is that you can integrate your Bing Ads, Baidu and Yahoo Japan Search campaigns but that’s about it when it comes to integrations from its direct competitors. 

    Benefit of using Matomo : No biased treatment. You can integrate your Google, Yahoo and Bing search consoles for accurate search engine reporting, and in early 2019, Matomo will be releasing a Google Ads, Bing Ads and Facebook Ads Manager integration feature.

    Roll-Up Reporting
    Roll-Up Reporting for Matomo Nalytics

    Roll-up reporting lets you combine multiple accounts and properties into one view. This is a great benefit when upgrading from GA freemium to GA360. For example, if you’re a digital agency with multiple clients or you manage multiple websites under the one account, the roll-up reporting feature is wonderful when you need to combine data and reporting, instantly.

    Benefit of using Matomo : Matomo’s got this covered ! Roll-up reporting is available in the Matomo Business package (starting at $29 per month) for cloud hosting or you can purchase as a Premium Feature for On-Premise starting at $99 per year.

    Staying in full control of your data

    Who would have thought that one of biggest reasons people choose Matomo isn’t because of anything that leads to a higher ROI, but for the fact that users want more control of their data.
    100% Data Ownership with Matomo

    Matomo’s philosophy around data ownership is simple, you own your data, no one else. If you choose to host Matomo Analytics On-Premise then you are in complete control because your data is stored on your own servers where no one can gain access to it in whichever country you choose.

    So what about when you cloud host Matomo ? For users who don’t have the technical knowledge to host Matomo On-Premise, you can still have 100% data ownership and fully respect your user’s privacy when choosing to host Matomo Analytics through our cloud service.

    The difference between cloud hosting Matomo Analytics vs Google Analytics is that when you choose Matomo, we acknowledge you own the data and we have no right to access it. This means we can’t on-sell it to third-parties, we can’t claim ownership of it, you can export your data at anytime (how awesome is that !) and you can migrate between cloud hosting and hosting on-premise for ultimate flexibility whenever you want.

    Matomo also prides itself in allowing its users to be GDPR compliant with ease with a powerful GDPR Manager.

    Businesses can’t rely on Google Analytics 360 to give them all the insights they need

    Unlike Google Analytics 360, Matomo blends its Premium Web Analytics platform with Conversion Optimization features to allow its users to fully evaluate the user-experience on your website.

    Matomo is designed to be a complete analytics platform, meaning you have everything you need all in the one place which gives you greater insights and better business outcomes.

    Matomo Complete Analytics
    These features include :

    Premium Web Analytics – You can still (accurately) measure all the basic metrics you love and are familiar with in Google Analytics like Location, Referrer traffic, Multi Attribution, Campaign Tracking and Ecommerce etc.

    Conversion Optimization – Eliminate the need for multiple analytics tools to get what Google Analytics doesn’t offer. These features include Heatmaps, Session Recordings, Form Analytics and more – giving you the best chance possible to convert more traffic by evaluating the user-experience.

    By having one tool for all your features you can integrate metrics, have one single view for all your data and it’s easy to use.

    Enhanced SEO – Get more insights into the performance of your search campaigns with unbiased search engine reporting, keyword ranking positions, integration with multiple search consoles and crawling stats. Google Analytics offers limited features to help with your SEO campaigns and only integrates with Google products.

    Visitor Profiles – Get a detailed life-time evaluation of every user who visits your website.

    Tag Manager – A powerful open-source Tag Manager tool to embed your third-party marketing tags. By being open-source and with our commitment to giving you 100% data ownership, you can always ensure you are in full control.

    Just putting it out there ...

    Google leads the market with its freemium tool which offers great insights for businesses (fyi – Matomo has a forever free analytics tool too !), but when it comes to upgrading to get accurate reporting (kind of a big deal), owning your own data (a huge deal !) and having a complete range of features to excel ROI for your business, Matomo Analytics is often a preferred option to the Google Analytics 360 suite.

    Matomo is designed to be easy to use, is fully flexible and gives users full peace of mind by respecting user privacy. Want to learn more about the benefits of Matomo ?

  • 5 Top Google Optimize Alternatives to Consider

    17 mars 2023, par Erin — Analytics Tips

    Google Optimize is a popular conversion rate optimization (CRO) tool from Alphabet (parent company of Google). With it, you can run A/B, multivariate, and redirect tests to figure out which web page designs perform best. 

    Google Optimize seamlessly integrates with Google Analytics (GA). It also has a free tier. So many marketers chose it as their default A/B testing tool…until recently. 

    Google will sunset Google Optimize by 30 September 2023

    Starting from this date, Google will no longer support Optimize and Optimize 360 (premium edition). All experiments, active after this date, will be paused automatically and you’ll no longer have access to your historical records (unless these are exported in advance).

    The better news is that you still have time to find a Google Optimize alternative — and this post will help you with that. 

    Disclaimer : Please note that the information provided in this blog post is for general informational purposes only and is not intended to provide legal advice. Every situation is unique and requires a specific legal analysis. If you have any questions regarding the legal implications of any matter, please consult with your legal team or seek advice from a qualified legal professional. 

    Best Google Optimize Alternatives 

    Google Optimize was among the first free A/B testing apps. But as with any product, it has some disadvantages. 

    Data updates happen every 24 hours, not in real-time. A free account has caps on the number of experiments. You cannot run more than 5 experiments at a time or implement over 16 combinations for multivariate testing (MVT). A premium version (Optimize 365) has fewer usage constraints, but it costs north of $150K per year. 

    Google Optimize has native integration with GA (of course), so you can review all the CRO data without switching apps. But Optimize doesn’t work well with Google Analytics alternatives, which many choose to use for privacy-friendly user tracking, higher data accuracy and GDPR compliance. 

    At the same time, many other conversion rate optimization (CRO) tools have emerged, often boasting better accuracy and more competitive features than Google Optimize.

    Here are 5 alternative A/B testing apps worth considering.

    Adobe Target 

    Adobe Target Homepage

    Adobe Target is an advanced personalization platform for optimising user and marketing experiences on digital properties. It uses machine learning algorithms to deliver dynamic content, personalised promotions and custom browsing experiences to visitors based on their behaviour and demographic data. 

    Adobe Target also provides A/B testing and multivariate testing (MVT) capabilities to help marketers test and refine their digital experiences.

    Key features : 

    • Visual experience builder for A/B tests setup and replication 
    • Full factorial multivariate tests and multi-armed bandit testing
    • Omnichannel personalisation across web properties 
    • Multiple audience segmentation and targeting options 
    • Personalised content, media and product recommendations 
    • Advanced customer intelligence (in conjunction with other Adobe products)

    Pros

    • Convenient A/B test design tool 
    • Acucate MVT and MAB results 
    • Powerful segmentation capabilities 
    • Access to extra behavioural analytics 
    • One-click personalisation activation 
    • Supports rules-based, location-based and contextual personalisation
    • Robust omnichannel analytics in conjunction with other Adobe products 

    Cons 

    • Requires an Adobe Marketing Cloud subscription 
    • No free trial or freemium tier 
    • More complex product setup and configuration 
    • Steep learning curve for new users 

    Price : On-demand. 

    Adobe Target is sold as part of Adobe Marketing Cloud. Licence costs vary, based on selected subscriptions and the number of users, but are typically above $10K.

    Google Optimize vs Adobe Target : The Verdict 

    Google Optimize comes with a free tier, unlike Adobe Target. It provides you with a basic builder for A/B and MVT tests, but none of the personalisation tools Adobe has. Because of ease-of-use and low price, other Google Optimize alternatives are better suited for small to medium-sized businesses, doing baseline CRO for funnel optimisation. 

    Adobe Target pulls you into the vast Adobe marketing ecosystem, offering omnipotent customer behaviour analytics, machine-learning-driven website optimisation, dynamic content recommendations, product personalisation and extensive reporting. The app is better suited for larger enterprises with a significant investment in digital marketing.

    Matomo A/B Testing

    Matomo A/B testing page

    Matomo A/B Testing is a CRO tool, integrated into Matomo. All Matomo Cloud users get instant access to it, while On-Premise (free) Matomo users can purchase A/B testing as a plugin

    With Matomo A/B Testing, you can create multiple variations of a web or mobile page and test them with different segments of their audience. Matomo also doesn’t have any strict experiment caps, unlike Google Optimize. 

    You can split-test multiple creative variants for on-site assets such as buttons, slogans, titles, call-to-actions, image positions and more. You can even benchmark the performance of two (or more !) completely different homepage designs, for instance. 

    With us, you can compliantly and ethically collect historical user data about any visitor, who’s entered any of the active tests — and monitor their entire customer journey. You can also leverage Matomo A/B Testing data as part of multi-touch attribution modelling to determine which channels bring the best leads and which assets drive them towards conversion. 

     

    Since Matomo A/B Testing is part of our analytics platform, it works well with other features such as goal tracking, heatmaps, user session recordings and more. 

    Key features

    • Run experiments for web, mobile, email and digital campaigns 
    • Convenient A/B test design interface 
    • One-click experiment scheduling 
    • Integration with historic visitor profiles
    • Near real-time conversion tracking 
    • Apply segmentation to Matomo reports 
    • Easy creative variation sharing via a URL 

    Pros

    • High data accuracy with no reporting gaps 
    • Monitor the evolution of your success metrics for each variation
    • Embed experiments across multiple digital channels 
    • Set a custom confidence threshold for winning variations 
    • No compromises on user privacy 
    • Free 21-day trial available (for Matomo Cloud) and free 30-day plugin trial (for Matomo On-Premise)

    Cons

    • No on-site personalisation tools available 
    • Configuration requires some coding experience 

    Price : Matomo A/B Testing is included in the monthly Cloud plan (starting at €19 per month). On-Premise users can buy this functionality as a plugin (starting at €199/year). 

    Google Optimize vs Matomo A/B Testing : The Verdict 

    Matomo offers the same types of A/B testing features as Google Optimize (and some extras !), but without any usage caps. Unlike Matomo, Google Optimize doesn’t support A/B tests for mobile apps. You can access some content testing features for Android Apps via Firebase, but this requires another subscription. 

    Matomo lets you run A/B experiments across the web and mobile properties, plus desktop apps, email campaigns and digital ads. Also, Matomo has higher conversion data accuracy, thanks to our privacy-focused method for collecting website analytics

    When using Matomo in most EU markets, you’re legally exempt from showing a cookie consent banner. Meaning you can collect richer insights for each experiment and make data-driven decisions. Nearly 40% of global consumers reject cookie consent banners. With most other tools, you won’t be getting the full picture of your traffic. 

    Optimizely 

    Optimizely homepage

    Optimizely is a conversion optimization platform that offers several competitive products for a separate subscription. These include a flexible content management system (CMS), a content marketing platform, a web A/B testing app, a mobile featuring testing product and two eCommerce-specific website management products.

    The Web Experimentation app allows you to optimise every customer touchpoint by scheduling unlimited split or multi-variant tests and conversions across all your projects from the same app. Apart from websites, this subscription also supports experiments for single-page applications. But if you want more advanced mobile app testing features, you’ll have to purchase another product — Feature Experimentation. 

    Key features :

    • Intuitive experiment design tool 
    • Cross-browser testing and experiment preview 
    • Multi-page funnel tests design 
    • Behavioural and geo-targeting 
    • Exit/bounce rate tracking
    • Custom audience builder for experiments
    • Comprehensive reporting 

    Pros

    • Unlimited number of concurrent experiments 
    • Upload your audience data for test optimisation 
    • Dynamic content personalisation available on a higher tier 
    • Pre-made integrations with popular heatmap and analytics tools 
    • Supports segmentation by device, campaign type, traffic sources or referrer 

    Cons

    • You need a separate subscription for mobile CRO 
    • Free trial not available, pricing on-demand 
    • Multiple licences and subscriptions may be required 
    • Doesn’t support A/B tests for emails 

    Price : Available on-demand. 

    Web Experimentation tool has three subscription tiers — Grow, Accelerate, and Scale with different features included. 

    Google Optimize vs Optimizely : The Verdict 

    Optimizely is a strong contender for Google Optimize alternative as it offers more advanced audience targeting and segmentation options. You can target users by IP address, cookies, traffic sources, device type, browser, language, location or a custom utm_campaign parameter.

    Similar to Matomo A/B testing, Optimizely doesn’t limit the number of projects or concurrent experiments you can do. But you have to immediately sign an annual contract (no monthly plans are available). Pricing also varies based on the number of processed impressions (more experiments = a higher annual bill). An annual licence can cost $63,700 for 10 million impressions on average, according to an independent estimate. 

    Visual Website Optimizer (VWO) 

    VWO is another popular experimentation platform, supporting web, mobile and server-side A/B testing and personalisation campaigns.

    Similar to others, VWO offers a drag-and-drop visual editor for creating campaign variants. You don’t need design or coding knowledge to create tests. Once you’re all set, the app will benchmark your experiment performance against expected conversion rates, report on differences in conversion rate and point towards the best-performing creative. 

    Similar to Optimizely, VWO also offers web/mobile app optimisation as a separate subscription. Apart from testing visual page elements, you can also run in-app experiments throughout the product stack to locate new revenue opportunities. For example, you can test in-app subscription flows, search algorithms or navigation flows to improve product UX. 

    Key features :

    • Multivariate and multi-arm bandit tests 
    • Multi-step (funnel) split tests 
    • Collaborative experiment tracking dashboard 
    • Target users by different attributes (URL, device, geo-data) 
    • Personal library of creative elements 
    • Funnel analytics, session records, and heatmaps available 

    Pros

    • Free starter plan is available (similar to Google Optimize)
    • Simple tracking code installation and easy code editor
    • Offers online reporting dashboards and report downloads 
    • Slice-and-dice reports by different audience dimensions
    • No impact on website/app loading speed and performance 

    Cons

    • Multivariate testing is only available on a higher-tier plan 
    • Annual contract required, despite monthly billing 
    • Mobile app A/B split tests require another licence 
    • Requires ongoing user training 

    Price : Free limited plan available. 

    Then from $356/month, billed annually. 

    Google Optimize vs VWO : The Verdict 

    The free plan on VWO is very similar to Google Optimize. You get access to A/B testing and split URL testing features for websites only. The visual editing tool is relatively simple — and you can use URL or device targeting. 

    Free VWO reports, however, lack the advertised depth in terms of behavioural or funnel-based reporting. In-depth insights are available only to premium users. Extra advertised features like heatmaps, form analytics and session recordings require yet another subscription. With Matomo Cloud, you get all three of these together with A/B testing. 

    ConvertFlow 

    ConvertFlow Homepage

    ConvertFlow markets itself as a funnel optimisation app for eCommerce and SaaS companies. It meshes lead generation tools with some CRO workflows. 

    With ConvertFlow, you can effortlessly design opt-in forms, pop-ups, quizzes and even entire landing pages using pre-made web elements and a visual builder. Afterwards, you can put all of these assets to a “field test” via the ConvertFlow CRO platform. Select among pre-made templates or create custom variants for split or multivariate testing. You can customise tests based on URLs, cookie data and user geolocation among other factors. 

    Similar to Adobe Target, ConvertFlow also allows you to run tests targeted at specific customer segments in your CRM. The app has native integrations with HubSpot and Salesforce, so this feature is easy to enable. ConvertFlow also offers advanced targeting and segmentation options, based on user on-site behaviour, demographics data or known interests.

    Key features :

    • Create and test landing pages, surveys, quizzes, pop-ups, surveys and other lead-gen assets. 
    • All-in-one funnel builder for creating demand-generation campaigns 
    • Campaign personalisation, based on on-site activity 
    • Re-usable dynamic visitor segments for targeting 
    • Multi-step funnel design and customisation 
    • Embedded forms for split testing CTAs on existing pages 

    Pros

    • Allows controlling the traffic split for each variant to get objective results 
    • Pre-made integration with Google Analytics and Google Tag Manager 
    • Conversion and funnel reports, available for each variant 
    • Access to a library with 300+ conversion campaign templates
    • Apply progressive visitor profiling to dynamically adjust user experiences 

    Cons

    • Each plan covers only $10K views. Each extra 10k costs another $20/mo 
    • Only one website allowed per account (except for Teams plan) 
    • Doesn’t support experiments in mobile app 
    • Not all CRO features are available on a Pro plan. 

    Price : Access to CRO features costs from $300/month on a Pro plan. Subscription costs also increase, based on the total number of monthly views. 

    Google Optimize vs CovertFlow : The Verdict 

    ConvertFlow is equally convenient to use in conjunction with Google Analytics as Google Optimize is. But the similarities end up here since ConvertFlow combines funnel design features with CRO tools. 

    With ConvertFlow, you can run more advanced experiments and apply more targeting criteria than with Google Optimize. You can observe user behaviour and conversion rates across multi-step CTA forms and page funnels, plus benefit from first-touch attribution reporting without switching apps. 

    Though CovertFlow has a free plan, it doesn’t include access to CRO features. Meaning it’s not a free alternative to Google Optimize.

    Comparison of the Top 5 Google Optimize Alternatives

    FeatureGoogle OptimizeAdobe TargetMatomo A/B testOptimizely VWOConvertFlow

    Supported channelsWebWeb, mobile, social media, email Web, mobile, email, digital campaignsWebsites & mobile appsWebsites, web and mobile appsWebsites and mobile apps
    A/B testingcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Easy GA integration check mark iconXcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Integrations with other web analytics appsXXcheck mark iconcheck mark iconXcheck mark icon
    Audience segmentationBasicAdvancedAdvancedAdvancedAdvancedAdvanced
    Geo-targetingcheck mark iconcheck mark iconXcheck mark iconcheck mark iconcheck mark icon
    Behavioural targetingBasicAdvancedAdvancedAdvancedAdvancedAdvanced
    HeatmapsXXcheck mark icon

    No extra cost with Matomo Cloud
    〰️

    *via integrations
    〰️

    *requires another subscription
    X
    Session recordingsXXcheck mark icon

    No extra cost with Matomo Cloud
    X〰️

    *requires another subscription
    X
    Multivariate testing (MVT)check mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark iconcheck mark icon
    Dynamic personalisation Xcheck mark iconXcheck mark icon〰️

    *only on higher account tiers
    〰️

    *only on the highest account tiers
    Product recommendationsXcheck mark iconX〰️

    *requires another subscription
    〰️

    *requires another subscription
    check mark icon
    SupportSelf-help desk on a free tierEmail, live-chat, phone supportEmail, self-help guides and user forumKnowledge base, online tickets, user communitySelf-help guides, email, phoneKnowledge base, email, and live chat support
    PriceFreemiumOn-demandFrom €19 for Cloud subscription

    From €199/year as plugin for On-Premise
    On-demandFreemium

    From $365/mo
    From $300/month

    Conclusion 

    Google Optimize has served marketers well for over five years. But as the company decided to move on — so should you. 

    Oher A/B testing tools like Matomo, Optimizely or VWO offer better funnel analytics and split testing capabilities without any usage caps. Also, tools like Adobe Target, Optimizely, and VWO offer advanced content personalisation, based on aggregate analytics. However, they also come with much higher subscription costs.

    Matomo is a robust, compliant and cost-effective alternative to Google Optimize. Our tool allows you to schedule campaigns across all digital mediums (and even desktop apps !) without a