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• French CNIL recommends Piwik : the only analytics tool that does not require Cookie Consent

  29 octobre 2014, par Matthieu Aubry — Press Releases

  There has been recent and important changes in France regarding data privacy and the use of cookies. This blog post will introduce you to these changes and explain how you make your website compliant.

  Cookie Consent in the data freedom law

  Since the adoption of the EU Directive 2009/136/EC “Telecom Package”, Internet users must be informed and provide their prior consent to the storage of cookies on their computer. The use of cookies for advertising, analytics and social share buttons require the user’s consent :

  It is necessary to inform users of the presence, purpose and duration of the cookies placed in their browsers, and the means at their disposal to oppose it.

  What is a cookie ?

  Cookies are tracers placed on Internet users’ hard drives by the web hosts of the visited website. They allow the website to identify a single user across multiple visits with a unique identifier. Cookies may be used for various purposes : building up a shopping cart, storing a website’s language settings, or targeting advertising by monitoring the user’s web-browsing.

  Which cookies are exempt from the Cookie Consent rule ?

  France has exempted certain cookies from the cookie consent rule : for those cookies that are strictly necessary to offer the service sought after by the user you do not need to ask consent to user. Examples of such cookies are :

  • the shopping cart cookie,
  • authentication cookies,
  • short lived session cookies,
  • load balancer cookies,
  • certain first party analytics (such as Piwik cookies),
  • persistent cookies for interface personalisation.

  Asking users for consent for Analytics (tracking) Cookies

  For all cookies that are not exempted from the Cookie Consent then you will need to :

  • obtain consent from web users before placing or reading cookies and similar technologies,
  • clearly inform web users of the different purposes for which the cookies and similar technologies will be used,
  • propose a real choice to web users between accepting or refusing cookies and similar technologies.

  You don’t need Cookie Consent with Piwik

  The excellent news is that there is a way to bypass the Cookie Consent banner on your website :

  If you are using another analytics solution other than Piwik then you will need to ask users for consent. If you do not want to ask for consent then download and install Piwik or signup to Piwik Cloud to get started.

  If you are already using Piwik you need to do two simple things : (1) anonymise visitor IP addresses (at least two bytes) and (2) include the opt-out iframe solution in your website (learn more).

  Note that these recommendations currently only apply in France, but because the law is European we can expect similar findings in other European countries.

  CNIL recommends Piwik

  We are proud that the CNIL has identified Piwik as the only tool that respects all privacy requirements set by the European Telecom law.

  

  About the CNIL

  The CNIL is an independent administrative body that operates in accordance with the French data protection legislation. The CNIL has been entrusted with the general duty to inform people of the rights that the data protection legislation allows them.

  The role and responsabilities of the CNIL are :

  • to protect citizens and their data
  • to regulate and control processing of personal data
  • to inspect the security of data processing systems and applications, and impose penalties

  Piwik and Privacy

  At Piwik we love Privacy – our open analytics platform comes with built-in Privacy.

  Future of Privacy at Piwik

  Piwik is already the leader when it comes to respecting user privacy but we plan to continue improving privacy within the open analytics platform. For more information and specific ideas see Privacy enhancing issues in our issue tracker.

  References

  Learn more in these articles in French [fr] or English :

  • [fr] Sites web, cookies et autres traceurs
  • [fr] Comment me mettre en conformité avec la recommandation “Cookies” de la CNIL ?
  • [fr] Recommandation sur les cookies : obligations pour les responsables de sites ?
  • CNIL Starts Controlling Cookie Settings in October 2014
  • CNIL recommends Piwik for compliance with data protection laws

  Contact

  To learn more about Piwik, please visit piwik.org,

  Get in touch with the Piwik team : Contact information,

  For professional support contact Piwik PRO.

• The complete guide on tracking your websites and web apps into multiple Piwiks and how to do it easily & efficiently

  23 février 2017, par InnoCraft — Community, Development

  Getting the tracking of your website and apps right is crucial to your success as you need to ensure the measured data is meaningful and correct. That’s why we, at InnoCraft, help our clients setting up their web tracking and digital measurement strategy. Some challenges include tracking your analytics data into multiple Piwik services as well as the tracking of single-page websites and web applications (covered in a previous article). In this blog post, we explain how to track your data into multiple Piwik websites correctly.

  Embedding the tracking code

  First of all you need to embed your JavaScript tracking code into your website or app as usual. If you haven’t done this yet : Log in to your Piwik, click on “Administration” in the top right and go to “Tracking Code”. There you have various options to adjust your tracking code to your needs.

  Tracking the same data into different websites

  Let’s assume you have set up the regular JavaScript tracking code and you want to track the same data into a second Piwik website. This second Piwik website can be either on the same Piwik installation or on a different Piwik. To do this, add the following line to your tracking code :

  _paq.push(['addTracker', 'https://$yourPiwikDomain/piwik.php', idSite]);

  It should look like this :

  var u = '//$yourPiwikDomain';
  
  _paq.push(['addTracker', u + '/piwik.php', var idSite = 2]); // adds an additional tracker
  
  _paq.push(['setSiteId', '1']); // configures your regular Piwik tracker
  
  _paq.push(['setTrackerUrl', u + 'piwik.php']);

  This will track the same data into website 1 and website 2 of your Piwik installation. You can also change the domain in addTracker to point it to a different Piwik installation :

  _paq.push(['addTracker', '//$differentPiwikDomain/piwik.php', var idSite = 2]);

  All Piwik tracker methods that you call afterwards will be applied to all trackers. Say you call _paq.push(['disableCookies']); _paq.push(['trackPageView']);, then both methods will be called on all tracker instances assuring they will behave the same and will track the same data into both Piwik websites.

  Tracking different data into different websites

  If you want to track only certain data into one website, and different data into an additional website, you need to configure the trackers differently. For example, you want to enable link tracking only for one tracker, but not for the other. The problem is that calling _paq.push(['enableLinkTracking']); enables link tracking on all of your trackers. To workaround this limitation, you can configure your trackers differently like this :

  window.piwikAsyncInit = function () {
  
      Piwik.on('TrackerSetup', function (tracker) {
  
        if (tracker.getSiteId() == 2 
  
           || tracker.getTrackerUrl() === '//$yourPiwikDomain/piwik.php') {
  
            tracker.enableLinkTracking();
  
          }
  
      });
  
  };

  Now it enables link tracking only for the tracker that is configured for a certain website ID or Piwik domain.

  Accessing a previously generated tracker instance

  When you configure a tracker via _paq.push, you create a so called “Async tracker” because Piwik will be loaded asynchronously and create the tracker instance as soon as it is loaded. If you need to get the instance of such a tracker, you can use the method Piwik.getAsyncTracker(trackerUrl, idSite). This can be useful if you have a single-page website and want to track different data into different websites :

  window.addEventListener('hashchange', function() {
  
      if ('undefined' === typeof Piwik) {
  
          // Piwik might not be loaded yet
  
          return;
  
      }
  
      var tracker1 = Piwik.getAsyncTracker('//$yourPiwikDomain/piwik.php', var idSite = 1);
  
      var tracker2 = Piwik.getAsyncTracker('//$yourPiwikDomain/piwik.php', var idSite = 2);
  
      tracker1.setCurrentUrl('/' + window.location.hash.substr(1));
  
      tracker2.setCurrentUrl('/mywebsite/' + window.location.hash.substr(1));
  
  });

  Tracking different data into multiple Piwik installations without using “_paq”

  Some users prefer to not use _paq.push and instead directly create tracker instances themselves using the method Piwik.getTracker(trackerUrl, idSite) like this :

  window.piwikAsyncInit = function () {
  
      var tracker1 = Piwik.getTracker('//$yourPiwikdomain/piwik.php', var idSite = 1);
  
      tracker1.disableCookies();
  
      var tracker2 = Piwik.getTracker('//$yourPiwikdomain/piwik.php', var idSite = 2);
  
      tracker2.enableLinkTracking();
  
  
  
      tracker1.trackPageView();
  
      tracker2.trackPageView();
  
  };

  We usually don’t recommend creating trackers manually as it is more complicated and you need to make sure to configure trackers in the right order. For example to prevent the setting of any cookies, it is recommended to call disableCookies before calling any other methods. If you want to create your trackers manually and you use any of the following methods, make sure to call them in this order :

  disableCookies(), setAPIUrl(), enableCrossDomainLinking(), setCookiePath(), setCookieDomain(), setDomains(), setUserId(), enableLinkTracking()

  Roll-Up Reporting – the easy and efficient way

  Often users track data into multiple websites because they need aggregated data over all their websites. They want to see all statistics for a single website, but also which pages were viewed across all their websites, or how much traffic they got from a specific website or search engine across all websites. This means they add a second tracker to all their websites and track data not only into the regular Piwik website, but also into one additional website that gives them statistics over all websites. This has several disadvantages :

  • Complexity in getting the tracking code right and the time needed to integrate and maintain it
  • Slower website performance because everything needs to be tracked into several websites. This can decrease your conversions and sales
  • Slower Piwik performance because it has to handle twice as much traffic. This means tracking becomes slower, generating the report becomes slower, and the database gets twice as big

  Luckily, there is a better solution called Roll-Up Reporting. With Roll-Up Reporting, you can get aggregated data over all websites and / or for a group of websites without any of these disadvantages. It lets you create as many Roll-Ups as you wish and you can choose which websites’ data should be aggregated together into a new website.

  We had customers who were able to remove one Piwik tracker because of this feature which resulted in less server costs, a faster website, and a faster Piwik. On top of all these advantages, it also lets you view the Visitor Log, Real-time Map, and other widgets and reports across several websites.

  Questions ?

  If you got any questions, please let us know and get in touch with us. You can find more information about the Piwik JavaScript tracker on the Piwik Developer Zone. There is a section dedicated to Multiple Piwik Trackers.

• Piwik 2.1 — Massive Performance and Reliability Improvements

  4 mars 2014, par Benaka M. — Community, Development

  We are very excited to announce the immediate availability of Piwik v2.1.0 !

  • Download Link
  • How to update Piwik ?
  • List of all tickets closed : Changelog

  Piwik 2.1 is the first release after our 2.0 release and it reflects the new direction Piwik is moving in : better performance, more reliability and a better overall open platform ! We also released more plugins on the marketplace as well as helped developers build exciting new plugins for Piwik.

  This 2.1.0 release contains several performance and reliability improvements to the archiving process and to the new device detection process introduced in Piwik 2.0. It also includes a new email report format (CSV), a new marketplace plugin and overall more than 80 improvements (source).

  Massive Performance Improvements to Archiving

  The biggest improvement this release brings to Piwik are the various performance improvements made to the Archiving Process. These improvements include the following :

  • The amount of memory used has been reduced in some cases by 80% or more ! What used to require 8GB of memory will now only require 1GB. Piwik engineers analysed Profiler XHProf reports of Piwik under high load and implemented several improvements to archiving.
  • The cron script you can setup to automatically process your reports will now create new processes to perform asynchronous archiving instead issuing CURL http requests. This change results in increases to the performance and reliability of the Archiving Process.

  Bug Fixes and Performance Improvements to Device Detection

  In Piwik 1.12 we introduced a new device detection feature that could detect much more information than what we used before. Piwik 2.1 includes several bug fixes and improvements to this feature (such as detecting dozens of new devices, brands and models for smartphones, tablets and other devices). To use this feature, go to “Settings” then “Plugins” then activate the DevicesDetection plugin.

  New Default MySQL Database Type (InnoDB)

  This change doesn’t affect our existing Piwik users, but it does reflect our commitment to performance and reliability. We’ve changed the default MySQL database type to be InnoDB instead of Myisam. This will allow new users to immediately gain the benefits in reliability offered by InnoDB.

  New Marketplace Plugin – HTTP Authentication

  We’re releasing a new plugin on the marketplace that will allow you to use the HTTP authentication services provided by your webserver. Learn more about this plugin on the marketplace.

  New Email Format for Scheduled Reports

  The last big change in this release is a new email report format. You can now get your email reports as CSV files as well as HTML and PDF reports.

  Other Improvements

  In addition to performance improvements and new plugins, this release contains a few other smaller improvements described below.

  Changing segments in the Embedded Dashboard

  The embedded dashboard is the powerful feature that lets you include the Piwik Dashboard without the top menu and Piwik branding, directly within your application !

  This dashboard will now include the segment selector allowing you to change the current segment and create new segments, just as you would in the normal dashboard view :

  

  Multiple Super Users

  It’s now possible for your Piwik to have more than one Super User and for Super Users to have aliases :

  

  Learn more in the User guide : Managing Super Users in Piwik.

  Smart App Banners for our Mobile Apps

  Finally, in accord with our commitment to providing great User Experience, we’ve added a smart banner to Piwik so users that view Piwik from a mobile device will be informed of our amazing (and free !) mobile apps (for both iOS and Android).

  Participate in Piwik

  Are you a talented developer or an experienced User Interface designer ? If you have some free time and if you want to contribute to one of the most awesome open source projects around, please get in touch with the Piwik team, or read this page to learn more ?

  Summary

  For the full list of changes in Piwik 2.1 check out the Changelog.

  Thank you to the core developers, all the beta testers and users, our official supporters, the translators & everyone who reported bugs or feature requests. Also thank you to the software we use, and the libraries we use.

  Many of the improvements in this release come from the efforts of Piwik PRO experts. If you are looking for help to make the most of your analytics data, contact Piwik PRO. Learn more about us here.

  If you like what you read, please tell your friends and colleagues or write on your website, blog, forums, stackoverflow, etc.

  Enjoy !