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• The complete guide on tracking your websites and web apps into multiple Piwiks and how to do it easily & efficiently

  23 février 2017, par InnoCraft — Community, Development

  Getting the tracking of your website and apps right is crucial to your success as you need to ensure the measured data is meaningful and correct. That’s why we, at InnoCraft, help our clients setting up their web tracking and digital measurement strategy. Some challenges include tracking your analytics data into multiple Piwik services as well as the tracking of single-page websites and web applications (covered in a previous article). In this blog post, we explain how to track your data into multiple Piwik websites correctly.

  Embedding the tracking code

  First of all you need to embed your JavaScript tracking code into your website or app as usual. If you haven’t done this yet : Log in to your Piwik, click on “Administration” in the top right and go to “Tracking Code”. There you have various options to adjust your tracking code to your needs.

  Tracking the same data into different websites

  Let’s assume you have set up the regular JavaScript tracking code and you want to track the same data into a second Piwik website. This second Piwik website can be either on the same Piwik installation or on a different Piwik. To do this, add the following line to your tracking code :

  _paq.push(['addTracker', 'https://$yourPiwikDomain/piwik.php', idSite]);

  It should look like this :

  var u = '//$yourPiwikDomain';
  
  _paq.push(['addTracker', u + '/piwik.php', var idSite = 2]); // adds an additional tracker
  
  _paq.push(['setSiteId', '1']); // configures your regular Piwik tracker
  
  _paq.push(['setTrackerUrl', u + 'piwik.php']);

  This will track the same data into website 1 and website 2 of your Piwik installation. You can also change the domain in addTracker to point it to a different Piwik installation :

  _paq.push(['addTracker', '//$differentPiwikDomain/piwik.php', var idSite = 2]);

  All Piwik tracker methods that you call afterwards will be applied to all trackers. Say you call _paq.push(['disableCookies']); _paq.push(['trackPageView']);, then both methods will be called on all tracker instances assuring they will behave the same and will track the same data into both Piwik websites.

  Tracking different data into different websites

  If you want to track only certain data into one website, and different data into an additional website, you need to configure the trackers differently. For example, you want to enable link tracking only for one tracker, but not for the other. The problem is that calling _paq.push(['enableLinkTracking']); enables link tracking on all of your trackers. To workaround this limitation, you can configure your trackers differently like this :

  window.piwikAsyncInit = function () {
  
      Piwik.on('TrackerSetup', function (tracker) {
  
        if (tracker.getSiteId() == 2 
  
           || tracker.getTrackerUrl() === '//$yourPiwikDomain/piwik.php') {
  
            tracker.enableLinkTracking();
  
          }
  
      });
  
  };

  Now it enables link tracking only for the tracker that is configured for a certain website ID or Piwik domain.

  Accessing a previously generated tracker instance

  When you configure a tracker via _paq.push, you create a so called “Async tracker” because Piwik will be loaded asynchronously and create the tracker instance as soon as it is loaded. If you need to get the instance of such a tracker, you can use the method Piwik.getAsyncTracker(trackerUrl, idSite). This can be useful if you have a single-page website and want to track different data into different websites :

  window.addEventListener('hashchange', function() {
  
      if ('undefined' === typeof Piwik) {
  
          // Piwik might not be loaded yet
  
          return;
  
      }
  
      var tracker1 = Piwik.getAsyncTracker('//$yourPiwikDomain/piwik.php', var idSite = 1);
  
      var tracker2 = Piwik.getAsyncTracker('//$yourPiwikDomain/piwik.php', var idSite = 2);
  
      tracker1.setCurrentUrl('/' + window.location.hash.substr(1));
  
      tracker2.setCurrentUrl('/mywebsite/' + window.location.hash.substr(1));
  
  });

  Tracking different data into multiple Piwik installations without using “_paq”

  Some users prefer to not use _paq.push and instead directly create tracker instances themselves using the method Piwik.getTracker(trackerUrl, idSite) like this :

  window.piwikAsyncInit = function () {
  
      var tracker1 = Piwik.getTracker('//$yourPiwikdomain/piwik.php', var idSite = 1);
  
      tracker1.disableCookies();
  
      var tracker2 = Piwik.getTracker('//$yourPiwikdomain/piwik.php', var idSite = 2);
  
      tracker2.enableLinkTracking();
  
  
  
      tracker1.trackPageView();
  
      tracker2.trackPageView();
  
  };

  We usually don’t recommend creating trackers manually as it is more complicated and you need to make sure to configure trackers in the right order. For example to prevent the setting of any cookies, it is recommended to call disableCookies before calling any other methods. If you want to create your trackers manually and you use any of the following methods, make sure to call them in this order :

  disableCookies(), setAPIUrl(), enableCrossDomainLinking(), setCookiePath(), setCookieDomain(), setDomains(), setUserId(), enableLinkTracking()

  Roll-Up Reporting – the easy and efficient way

  Often users track data into multiple websites because they need aggregated data over all their websites. They want to see all statistics for a single website, but also which pages were viewed across all their websites, or how much traffic they got from a specific website or search engine across all websites. This means they add a second tracker to all their websites and track data not only into the regular Piwik website, but also into one additional website that gives them statistics over all websites. This has several disadvantages :

  • Complexity in getting the tracking code right and the time needed to integrate and maintain it
  • Slower website performance because everything needs to be tracked into several websites. This can decrease your conversions and sales
  • Slower Piwik performance because it has to handle twice as much traffic. This means tracking becomes slower, generating the report becomes slower, and the database gets twice as big

  Luckily, there is a better solution called Roll-Up Reporting. With Roll-Up Reporting, you can get aggregated data over all websites and / or for a group of websites without any of these disadvantages. It lets you create as many Roll-Ups as you wish and you can choose which websites’ data should be aggregated together into a new website.

  We had customers who were able to remove one Piwik tracker because of this feature which resulted in less server costs, a faster website, and a faster Piwik. On top of all these advantages, it also lets you view the Visitor Log, Real-time Map, and other widgets and reports across several websites.

  Questions ?

  If you got any questions, please let us know and get in touch with us. You can find more information about the Piwik JavaScript tracker on the Piwik Developer Zone. There is a section dedicated to Multiple Piwik Trackers.

• 5 Key Benefits of Using a Tag Manager

  12 décembre 2021, par erin — Analytics Tips, Marketing

  Websites today have become very complex to manage, and as you continue to look for ways to optimise your website, you’ll want to consider using a Tag Manager. 

  A Tag Manager will help your marketing team seamlessly track how your visitors are engaging with your website’s elements. Without a Tag Manager, you are missing out on business-altering insights.

  In this blog, we’ll cover :

  Tag Manager overview 

  A Tag Manager (AKA Tag Management System or TMS) is a centralised system for implementing, managing and tracking events. A tag is just another word for a piece of code on a website that tracks a specific event. 

  An example of a tag tracking code might be Facebook pixels, ad conversions and other website activities such as signing up to a newsletter or PDF download. 

  Triggers are the actual actions that website visitors take that activate the tag. Examples of triggers are things like : 

  • A thank you page view to show that a visitor has completed a conversion action
  • Clicking a download or sign up button 
  • Scroll depth or how far down users are scrolling on your webpage 

  Each of these will give you insights into how your website is performing and how your users are engaging with your content. Going back to the scroll depth trigger example, this would be particularly helpful for validating bounce rate and finding out where users are dropping off on a page. Discover other ways to take advantage of tags and event tracking. 

  

  5 key benefits of a Tag Manager

  1. Removes the risks of website downtime 

  Tags are powerful for in-depth web analytics. However, tagging opens up the potential for non-technical team members to break the front-end of your website in a couple of clicks. 

  A Tag Manager reduces that risk. For example, Matomo Tag Manager lets you preview tags to see if they are firing before pushing them live. You can also give specific users restricted access so you can approve any tagging before it goes live. 

  Tag Managers protect the functionality of your website and ensure that there is no downtime.

  2. Your website will load faster 

  When it comes to the success of your website, page speed is one of the most important factors. 

  Each time you add a tag to your site, you run the risk of slowing down the page speed. This can quickly build up to a poor performing site and frustrate your visitors.

  You can’t track tags if visitors won’t even stay long enough for your site to load. In fact, 1 in 4 visitors would abandon a website that takes more than 4 seconds to load. According to Deloitte, just a 0.1 second difference in loading speed can affect every step of your customer journey. 

  A Tag Manager, on the other hand, is a lightweight option only requiring one single tag. Using a Tag Manager to track events can make all the difference to your website’s performance and user experience.

  3. Greater efficiency for marketing

  Time is critical in marketing. The longer it takes for a campaign to launch, the greater the chances are that you’re missing out on sales opportunities.

  Waiting for the IT team to tag a thank you page before setting an ad live is inefficient and impacts your bottom line.

  Equipping marketing with a Tag Manager means that they’ll be able to launch campaigns faster and more effectively.

  Check out our Marketer’s Guide to Successful Website Event Tracking for more.

  4. Control all of your tracking and marketing tags in one place 

  Keeping track of what tags are on your site and where they’re located is a complicated task if you aren’t using a Tag Manager. Unmanaged tags can quickly pile up and result in errors with your analytics, like counting conversions twice. 

  Using a Tag Manager to centralise your tags in one easy to manage place reduces the chances of human errors. Instead, your team will be able to quickly see what tags are already in place so they aren’t doubling up on tracking.

  5. Reduce work for the IT team 

  Let’s face it, the IT team has more critical tasks at hand than adding tags to the website. Freeing up your IT team to focus on higher priority tasks should always be a goal.

  Tagging, while crucial for marketing, has the potential to create a lot of extra work for your website developers. Inserting code for each individual tag is time-consuming and means you aren’t collecting data in the meantime.

  Rather than overloading your IT team, empower your marketing team with the ability to add tags with a few clicks. 

  How to choose a Tag Management System

  There are many tools to choose from and the default option tends to be Google Tag Manager (GTM). But before you implement GTM or any other Tag Management Solution, we highly recommend asking these questions :

  1. What are my goals for a Tag Manager ? Before purchasing a Tag Manager, or any tool for that matter, understanding your goals upfront is best practice.
  2. Does the solution offer Tag Manager training resources ? If online Tag Manager training and educational resources are available for the tool, then you’ll be able to hit the ground running and start to see an ROI instantly.
  3. Can I get online support ? In case you need any help with the tool, having access to online support is a big bonus. 
  4. Is it compliant with privacy regulations ? If your business is already compliant, in the process of becoming compliant or future-proofing your tech stack for looming privacy regulations, then researching this is crucial. 
  5. How much does it cost ? If it’s “free”, find out how and why. In most cases, free solutions are just vehicles for collecting data to advertise to your users. 
  6. What do others think about the Tag Manager ? Check out reviews on sites like Capterra or G2 to find out how other businesses rate the tool. 

  Google Tag Manager alternative

  As privacy becomes a greater concern globally for end-users and governments, many businesses are looking for alternatives to the world’s largest advertising company – Google.

  Matomo Tag Manager is more than a Google Tag Manager alternative. With Matomo Tag Manager, you get a GDPR, HIPAA, CCPA and PECR compliant, open source Tag Manager and your data is 100% yours to own.

  Plus, with Matomo Tag Manager you only need one single tracking code for all of your website and tag analytics. No matter what you are tracking (scrolls, clicks, downloads, Heatmaps, visits, etc.), you will only ever need one piece of code on your website and one tool to manage it all. 

  The takeaway 

  Tagging is powerful but can quickly become complicated, risky and time-consuming. Tag Managers reduce these obstacles allowing you to set tags and triggers effortlessly. It empowers marketing teams, streamlines processes and removes the reliance on IT.

  Ready to try Matomo Tag Manager ? Start your 21-day free trial now – no credit card required. 

• Make better marketing decisions with attribution modeling

  19 décembre 2017, par InnoCraft

  Do you suspect some traffic sources are not getting the rewards they deserve ? Do you want to know how much credit each of your marketing channel actually gets ?

  When you look at which referrers contribute the most to your goal conversions or purchases, Matomo (Piwik) shows you only the referrer of the last visit. However, in reality, a visitor often visits a website multiple times from different referrers before they convert a goal. Giving all credit to the referrer of the last visit ignores all other referrers that contributed to a conversion as well.

  You can now push your marketing analysis to the next level with attribution modeling and finally discover the true value of all your marketing channels. As a result, you will be able to shift your marketing efforts and spending accordingly to maximize your success and stop wasting resources. In marketing, studying this data is called attribution modeling.

  Get the true value of your referrers

  Attribution is a premium feature that you can easily purchase from the Matomo (Piwik) marketplace.

  Once installed, you will be able to :

  • identify valuable referrers that you did not see before
  • invest in potential new partners
  • attribute a new level of conversion
  • make this work very easily by filling just a couple of form information

  Identify valuable referrers that you did not see before

  You probably have hundreds or even thousands of different sources listed within the referrer reports. We also guess that you have the feeling that it is always the same referrers which are credited of conversions.
  Guess what, those data are probably biased or at least are not telling you the whole story.
  Why ? Because by default, Matomo (Piwik) only attributes all credit to the last referrer.

  

  It is likely that many non credited sources played a role in the conversion process as well as people often visit your website several times before converting and they may come from different referrers.

  This is exactly where attribution modeling comes into play. With attribution modeling, you can decide which touchpoint you want to study. For example, you can choose to give credit to all the referrers a single visitor came from each time the user visits your website, and not only look at the last one. Without this feature, chances are, that you have spent too much money and / or efforts on the wrong referrer channels in the past because many referrers that contributed to conversions were ignored. Based on the insights you get by applying different attribution models, you can make better decisions on where to shift your marketing spending and efforts.

  Invest in potential new partners

  Once you apply different attribution models, you will find out that you need to consider a new list of referrers which you before either over- or under-estimated in terms of how much they contributed to your conversions. You probably did not identify those sources before because Matomo (Piwik) shows only the last referrer before a conversion. But you can now also look at what these newly discovered referrers are saying about your company, looking for any advertising programs they may offer, getting in contact with the owner of the website, and more.

  Apply up to 6 different attribution models

  By default, Matomo (Piwik) is attributing the conversion to the last referrer only. With attribution modeling you can analyze 6 different models :

  • Last Interaction : the conversion is attributed to the last referrer, even if it is a direct access.
  • Last Non-Direct : the conversion is attributed to the last referrer, but not in the case of a direct access.
  • First Interaction : the conversion is attributed to the first referrer which brought you the visit.
  • Linear : whatever the number of referrers which brought you the conversion, they will all get the same value.
  • Position Based : first and last referrer will be attributed 40% each the conversion value, the remaining 60% is divided between the rest of the referrers.
  • Time Decay : this attribution model means that the closer to the date of the conversion is, the more your last referrers will get credit.

  Those attribution models will enable you to analyze all your referrers deeply and increase your conversions.

  Let’s look at an example where we are comparing two models : “last interaction” and “first interaction”. Our goal is to identify whether some referrers that we are currently considering as less important, are finally playing a serious role in the total amount of conversions :

  

  Comparing Last Interaction model to First Interaction model

  Here it is interesting to observe that the website www.hongkiat.com is bringing almost 90% conversion more with the first interaction model rather than the last one.

  As a result we can look at this website and take the following actions :

  • have a look at the message on this website
  • look at opportunities to change the message
  • look at opportunities to display extra marketing messages
  • get in contact with the owner to identify any other communication opportunities

  The Multi Channel Attribution report

  Attribution modeling in Matomo (Piwik) does not require you to add any tracking code. The only thing you need is to install the plugin and let the magic happen.
  Simple as pie is the word you should keep in mind for this feature. Once installed, you will find the report within the goal section, just above the goals you created :

  

  The Multi Attribution menu

  There you can select the attribution model you would like to apply or compare.

  Attribution modeling is not just about playing with a new report. It is above all an opportunity to increase the number of conversions by identifying referrers that you may have not recognized as valuable in the past. To grow your business, it is crucial to identify the most (and least) successful channels correctly so you can spend your time and money wisely.

  Learn more about Multi Channel Conversion Attribution

  The post Make better marketing decisions with attribution modeling appeared first on Analytics Platform - Matomo.