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• How should I write my privacy notice for Matomo Analytics under GDPR ?

  24 avril 2018, par InnoCraft

  Important note : this blog post has been written by digital analysts, not lawyers. The purpose of this article is to show you an example of a privacy notice for Matomo under GDPR. This work comes from our interpretation of the UK privacy commission : ICO. It cannot be considered as professional legal advice. So as GDPR, this information is subject to change. We strongly advise you to have a look at the different privacy authorities in order to have up to date information.

  A basic rule of thumb is that if you are not processing personal data, then you do not need to show any privacy notice. But if you are doing so, such as processing full IP addresses, then a privacy notice is required at the time of the data collection. Please note that personal data may also be hidden, for example, in page titles or page URLs.

  In this blog post, we will define what a privacy notice is according to GDPR and how to write it if you are using Matomo and you are processing personal data.

  What is a privacy notice under GDPR ?

  One of the most important rights that a data subject has under GDPR, is the right to be informed about the collection and use of their personal data.

  Here is what ICO is saying about the privacy notice :

  “You must provide individuals with information including : your purposes for processing their personal data, your retention periods for that personal data, and who it will be shared with. We call this ‘privacy information’.”

  “When you collect personal data from the individual it relates to, you must provide them with privacy information at the time you obtain their data.”

  Note that a privacy notice is different from a privacy policy.

  The privacy notice has to include :

  • the reasons why you are processing the personal data
  • for how long
  • who the different parties you are going to share them with are

  So whatever lawful basis you are using (explicit consent or legitimate interest), you need to have a privacy notice if you collect personal data.

  What does this privacy notice look like ?

  ICO is providing best practices in order to display the information :

  • a layered approach
  • dashboards
  • just-in-time notices
  • icons
  • mobile and smart device functionalities

  Once more, it really depends on the data you are processing with Matomo. If you wish to track personal data on the entire website, you will probably have an upper or footer privacy notice such as :

  

  If you wish to process specific data, you could also insert just-in-time notices such as :

  

  What is the information you need to disclose to the final user ?

  To us, there are two things to distinguish between the privacy notice and the privacy policy.

  According to ICO, the privacy notice needs to include the 3 following elements :

  • the reasons why you are processing the personal data
  • for how long
  • who are the different parties you are going to share them with

  But you also need to inform them about :

  • The name and contact details of your organisation.
  • The name and contact details of your representative (if applicable).
  • The contact details of your data protection officer (if applicable).
  • The purposes of the processing.
  • The lawful basis for the processing.
  • The legitimate interests for the processing (if applicable).
  • The categories of personal data obtained (if the personal data is not obtained from the individual it relates to).
  • The recipients or categories of recipients of the personal data.
  • The details of transfers of the personal data to any third countries or international organisations (if applicable).
  • The retention periods for the personal data.
  • The rights available to individuals in respect of the processing.
  • The right to withdraw consent (if applicable).
  • The right to lodge a complaint with a supervisory authority.
  • The source of the personal data (if the personal data is not obtained from the individual it relates to).
  • The details of whether individuals are under a statutory or contractual obligation to provide the personal data (if applicable, and if the personal data is collected from the individual it relates to).
  • The details of the existence of automated decision-making, including profiling (if applicable).

  Pretty long, don’t you think ? In order to reduce it, you can either adopt a layered approach where your “pop-up” window will act as a drop down menu. Or from what we understood, page 5 of this document provided by ICO, a privacy notice can link to a more detailed document, such as a privacy policy page.

  Examples

  Let’s take the example of a website which tracks the non-anonymised full IP address, and using User ID functionality to keep track of logged-in users. Under GDPR, the owner of the website will have to choose either to process personal data based on “Legitimate interests” or on “Consent”. Here is how it will look like :

  Example of a privacy notice under GDPR Legitimate interests

  This site uses Matomo to analyze traffic and help us to improve your user experience.

  We process your email address and IP address and cookies are stored on your browser for 13 months. This data is only processed by us and our web hosting platform. Please read our Privacy Policy to learn more.

  Example of a privacy notice under GDPR Consent

  This site uses Matomo to analyze traffic and help us to improve your user experience.

  We process your email address and IP address and cookies are stored on your browser for 13 months. This data is only processed by us and our web hosting platform.

  [Accept] or [Opt-out]

  Please read our Privacy Policy to learn more.

  Once that information is provided to the user, you can then link it to your privacy policy where you will provide more details about it. Soon we will issue a blog post dealing with how to write a privacy policy page for Matomo.

  The post How should I write my privacy notice for Matomo Analytics under GDPR ? appeared first on Analytics Platform - Matomo.

• Presentation of Piwik’s collaborative translations platform : oTrance [Interview]

  19 avril 2013, par matt — Community, translation

  Piwik enables domain administrators, hobbyists, power users, personal website builders and everyone in between to access enormous amounts of data for website analytics. To support all those users, Piwik needs to be available in a number of different languages. From the start, we made internationalization (i18n) part of Piwik’s DNA. There are now dozens active volunteers who help make sure each language is well represented in the latest official release of Piwik. As of now, Piwik is available in 48 languages.

  Recently a new tool became available that makes the translation of Piwik much easier. The software we are using is an open source platform called oTrance. It has made our translation architecture more robust, and it allows us to expedite the timely delivery of high quality and up-to-date translations to the thousands of people who rely on Piwik every day.

  We’ve met with oTrance creator and lead developer Daniel Schlichtholz who answered a few questions for us.

  1. What is oTrance ?
  2. What sets oTrance apart from the other ways to manage translations ?
  3. Now that oTranCe 1.0 is out, what will you be working on next ?

  What is oTrance ?

  oTranCe is the short form of “Online Translation Center”. It was born because I needed a translation platform for my project MySQLDumper.

  Many languages have been added by the community and manual maintenance became more and more time consuming. I wanted to change that. So I searched for an existing platform I could use and tested a lot of approaches. To put a long story short : none of the given solutions satisfied my needs.

  From the view of a translator maintaining a language should be as easy as possible. In most cases they have to install a program on their local machine or the workflow was too difficult. A translator doesn’t want to struggle with technical things ; he just wants to translate the phrases and wants to know the progress.

  That’s the main goal we want to reach : to make the translation process as easy as possible.

  What sets oTrance apart from the other ways to manage translations ?

  Ease of use is one advantage of oTranCe compared to other solutions. Another advantage is that project administrators can install oTranCe on their own server – so nobody is dependant of a third party provider.

  We love to get feedback from other users. User feedback influences the way oTranCe is developed. We believe that this way oTranCe satisfies the requirements of the real world.

  We also have extensive user documentation, in our “Working with oTranCe” wiki. We try to document use cases in an understandable way. We don’t write down marketing buzz words, but try to explain the use from the view of the user/administrator.

  Now that oTranCe 1.0 is out, what will you be working on next ?

  The language files can be exported to version control and oTranCe can commit changes to the target repository. Currently we support export to Subversion, and we are working on a Git export adapter, which will be released soon.

  Another issue we are trying to solve is the context problem. When your project uses many different phrases the translator often doesn’t know in which context the current phrase is used. Version 1.1.0 (not released yet, but you can grab the latest developer version from GitHub) introduces the oTranCe-connector. The idea behind it : a small plug in grabs the used phrases/keys on the current page, and on click this list is submitted to oTranCe, where the translator can edit the words. This way the translator knows in which context these phrases are used. I wrote a small plug in for OXID eShop. Since it is really easy to implement, my hope is that other plug ins for other applications will be added by the community.

  Matthieu : Congratulations Daniel for having created such an awesome Translation Platform. At Piwik we are really thankful for oTranCe, which has resulted in much better translation process, and happier translators. Keep up the good work !

  If you are a Piwik user, and if you want to participate in translating Piwik, please sign up for an account on oTrance and become part of the team making Piwik available in more languages across the world.

• Today we celebrate Data Privacy Day 2019

  28 janvier 2019, par Jake Thornton — Privacy
  Today we celebrate Data Privacy Day 2019 !!!

  What is Data Privacy Day ?

  Wikipedia tells us that : The purpose of Data Privacy Day is to raise awareness and promote privacy and data protection best practices.

  Our personal data is our online identity. When you think what personal data means – our phone records, credit card transactions, GPS position, IP addresses, browsing history and so much more. All so valuable and personal to us as human beings.

  That’s why we cannot take our personal data online for granted. We have a right to know which websites collect our data and how it’s then used, something that’s often not visible or easily recognisable when browsing.

  What Data Privacy Day means to Matomo

  Every year the team at Matomo uses this day as a chance to reflect on how far the Matomo (formerly Piwik) project has come. But then also reflect how far we still have to go in spreading the message that our data and personal information online matters.

  2018 saw the introduction of the EU General Data Protection Regulation (GDPR) to protect people’s data online. As a team, Matomo was at the forefront of this development in the analytics space and have since built a GDPR Manager to ensure our users can be fully compliant with the GDPR.

  With every new release of Matomo, we are ensuring that security continues to be at the highest standard and we will continue to be committed to our bug bounty program. Our most recent release of Matomo 3.8.0 alone added a Two Factor Authentication (2FA) feature and a password brute force prevention.

  What next for Matomo and data privacy ?

  As always, security is a top priority for every new release of Matomo and continues to only get better and better. We have a duty to spread our message further that the protection of personal data matters and today is a vital reminder of that. We are, and forever will be, the #1 open-source (and free to use) web analytics platform in the world that fully respects user privacy and gives our users 100% data ownership.

  In 2018 we changed our name, we updated our logo and website, and advanced our platform to compete with the most powerful web analytics tools in the world, all so we can spread our message further and continue our mission.

  Come with us on this exciting journey. Now is the time to take back control of your data and let’s continue creating a safer web for everyone.

  Please help us spread this message.