Sur d’autres sites (7022)

• Exceeded GA’s 10M hits data limit, now what ?

  1er décembre 2021, par Joselyn Khor
  Exceeded Google Analytics’ 10M hits data limit, now what ?

  “Your data volume (1XXM hits) exceeds the limit of 10M hits per month as outlined in our Terms of Service. If you continue to exceed the limit, we will stop processing new data on XXX 21, 2019. Learn more about possible solutions.”

  Yikes. Alarm bells were ringing when a Google Analytics free user came to us faced with this notice. Let’s call him ‘Mark’. Mark had reached the limits on the data he could collect through Google Analytics and was shocked by the limited options available to fix the problem, without blowing the budget. The thoughts racing through his head were :

  • “What happens to all my data ?”
  • “What if Google starts charging USD150K now ?”

  Then he came across Matomo and decided to get in touch with our support team …

  “Can you fix this issue ?” he asked us.

  “Absolutely !” we said.

  We’ll get back to helping Mark in a minute. For now let’s go over why this was such a dilemma for him.

  In order to resolve this data limits issue, one of the solutions was for him to upgrade to Google Analytics 360, which meant shelling out USD150,000 per year for their 1 billion hits per month option. Going from free to USD150,000 was too much of a stretch for a growing company.

  “Your data volume (1XXM hits) exceeds the limit of 10M hits per month …”, what did this message mean ?

  With the free version, Mark could collect up to 10 million “hits” per month, per account. Going over meant Google Analytics could stop collecting any more data for free as outlined in their Terms.

  Google Analytics’ Terms of Service (2018, sec. 2) states, “Subject to Section 15, the Service is provided without charge to You for up to 10 million Hits per month per account.”[1]

  What is a "hit" in Google Analytics ?

  Data being sent to Google Analytics. It can be a transaction, event, social interaction or pageview - these all produce what Google calls a “hit”.

  

  And their Analytics Help Data Limits (n.d.) support page makes clear that : “If a property sends more hits per month to Analytics than allowed by the Analytics Terms of Service, there is no assurance that the excess hits will be processed. If the property’s hit volume exceeds this limit, a warning may be displayed in the user interface and you may be prevented from accessing reports.”[2]

  

  Possible solutions

  So the possible solutions given by Google Analytics’ Data Limits support page were (also shown in image below) :

  • To pay USD150K to upgrade to Google Analytics 360
  • To send fewer hits by setting up sampling
  • Or choose the slightly less relevant option to upgrade mobile app tracking to Google Analytics for Firebase.

  Without the means to pay, the free version was fast becoming inaccessible for Mark as he was facing a future where he risked no longer having access to up-to-date data used in his business’ reporting.

  Mark was facing a problem that potentially didn’t have a cost-effective solution.

  

  So what can you really do about it ?

  This is where we can help provide some assistance. If you’re reading this article, we’ll assume you can relate to Mark and share with you the advice on options we gave him.

  Options :

  One option posed by Google is for you to send fewer hits by auditing your data collection processes

  If you really don’t have the budget, you’ll need to reassess your data collection priorities and go over your strategies to see what is necessary to track, and what isn’t.

  • Make sure you know what you’re tracking and why. Look at what websites are being tracked by Google and into what properties.
  • Go through what data you’re tracking and decide what is or isn’t of value.
  • Set up data sampling, this however, will lead to inaccurate data.

  From here you can start to course correct. If you’ve found data you’re not using for analysis, get rid of these events/pageviews in your Google Analytics.

  But the limitations here are that eventually, you’re going to run out of irrelevant metrics and everything you’re tracking will be essential. So you’ll hit another brick wall and return to the same situation.

  Option 2 – Ignore and continue using the free version of Google Analytics

  With this option, you’ll have to bear the business risks involved by basing decisions off of analytics reports that may or may not be updated. In this case, you may still get contacted about exceeding the limits. As the free service is provided for only up to 10 million hits, once you’ve gone over them, you’re violating what’s stipulated in the Terms of Service. 

  There’s also the warning that “… you may be prevented from accessing reports” (Data limits, n.d.). So while we may not know for certain what Google Analytics will do, in this case it may be better to be safe rather than sorry by acting quickly to resolve it. 

  Option 3 -The Matomo solution – a privacy-friendly Google Analytics alternative

  Upgrade to a web analytics platform that can handle your demanding data requirements. Save money while continuing to gain valuable insights by moving over to Matomo Analytics (recommended)

  This is where you can save up to USD130,000 a year. As well as that, the transition from Google Analytics to the Matomo Cloud is a seamless experience as setup and maintenance is taken care of by our experts.

  For example, you can get up to 25M hits for USD3,241/month (or USD38,900/year) on the Essentials plan.

  Or even 25M hits for USD4,991/month (or USD59,900/year) on the Business plan – which offers additional web analytics and conversion optimization resources.

  Matomo Cloud is a great option if you’re looking for a secure, cost-effective and powerful analytics solution. You also get what Google Analytics could never offer you : full control and ownership of your own data and privacy. 

  Try Matomo free for 21 days – no credit card required.

  No need to worry about losing your Google Analytics data because …

  Now you can import your historic Google Analytics data directly into your Matomo with the Google Analytics Importer tool. Simply follow the step-by-step guide to get started for free.

  Along with savings you can get :

  • A solution for the data limits issue forever. You choose the right plan to suit your data needs and adapt as you continue growing
  • 100% accurate data (no data sampling)
  • 100% data ownership of all your information without signing away your data to a third party
  • Powerful web analytics and conversion optimization features
  • Matomo Tag Manager
  • Easy setup
  • Support from Matomo’s specialists

  Learn more about Matomo Cloud pricing.

  

  Or go for Matomo On-Premise

  If you have the in-house infrastructure to support self-hosting Matomo on your own servers then there’s also the option of Matomo On-Premise. Here you’ll get full security knowing the data is on your own servers. 

  Setup will also require technical knowledge. There will also be costs associated with acquiring your own servers, and keeping up with regular maintenance and updates. With On-Premise you get maximum flexibility, with no data limits whatsoever. But if you’re coming over from Google Analytics and don’t have the infrastructure and team to host On-Premise, the Matomo Cloud could be right for you.

  Learn more about Matomo On-Premise.

  Where do you go from here ?

  Getting 10 millions hits per month is no small feat, it’s actually pretty fantastic. But if it means having to shell out USD150,000 just to be able to continue with Google Analytics, we feel your problem could be fixed with Matomo Cloud. You could then put the rest of the money you save to better use.

  If you choose Matomo, you now have the option to : 

  • Raise your data limits for a fraction of Google Analytics 360’s price
  • Get a comprehensive range of analytics features for the most impactful insights to ensure your website continues excelling
  • Get data that’s not sampled – meaning 100% accuracy in your reports
  • Migrate your data easily with the help of Matomo’s support team

  We’ll have you covered. 

  By sharing with you the options and advice we gave to Mark, we hope you’ll be able to find a solution that makes your life easier and solves the issue of data restrictions forever.

  The team at Matomo is here to help you every step of the way to ensure a stress-free transition from Google Analytics if that is what works best for you.

  For next steps, check out our live online Matomo demo and start your free 21-day trial.

  References :

  [1] Terms of Service. (2018, July 24). In Google Analytics Terms of Service. Retrieved June 12, 2019, from https://www.google.com/analytics/terms/us.html

  [2] Data limits. (n.d.). In Analytics Help Data limits. Retrieved June 12, 2019, from https://support.google.com/analytics/answer/1070983?hl=en

• FFmpeg not cropping video correctly

  7 avril 2022, par user973254

  I'm using ffmpeg as :

  


  ffmpeg -i "video.webm" -c:v libx264 -vf "crop=in_w:in_h:in_w/2:in_h" -ss 00:02:56.000 -to 00:03:02.750 cut.mp4 -y


  


  to get left side of screen to crop out right one, but in result I'm getting uncropped video (both sides present), when I change command to get right side (to crop out left one) :

  


  ffmpeg -i "video.webm" -c:v libx264 -vf "crop=in_w/2:in_h:in_w:in_h" -ss 00:2:56.000 -to 00:03:02.750 cut.mp4 -y


  


  everything works as it should (only right side of original video presents in "cut.mp4").

  


  What am I doing wrong ?

  


  P.S.

  


  ffmpeg version 4.4.1 Copyright (c) 2000-2021 the FFmpeg developers
  built with gcc 11.2.1 (Gentoo 11.2.1_p20220115 p4) 20220115
  configuration: --prefix=/usr --libdir=/usr/lib64 --shlibdir=/usr/lib64 --docdir=/usr/share/doc/ffmpeg-4.4.1-r5/html --mandir=/usr/share/man --enable-shared --cc=x86_64-pc-linux-gnu-gcc --cxx=x86_64-pc-linux-gnu-g++ --ar=x86_64-pc-linux-gnu-ar --nm=x86_64-pc-linux-gnu-nm --strip=x86_64-pc-linux-gnu-strip --ranlib=x86_64-pc-linux-gnu-ranlib --pkg-config=x86_64-pc-linux-gnu-pkg-config --optflags='-march=native -O2 -pipe' --extra-libs= --disable-static --enable-avfilter --enable-avresample --disable-stripping --disable-optimizations --disable-libcelt --enable-nonfree --disable-indev=v4l2 --disable-outdev=v4l2 --disable-indev=alsa --disable-indev=oss --disable-indev=jack --disable-indev=sndio --disable-outdev=alsa --disable-outdev=oss --disable-outdev=sndio --enable-version3 --enable-bzlib --enable-runtime-cpudetect --disable-debug --disable-gcrypt --enable-gnutls --enable-gmp --enable-gpl --disable-hardcoded-tables --enable-iconv --disable-libxml2 --enable-lzma --enable-network --disable-opencl --enable-openssl --enable-postproc --disable-libsmbclient --disable-ffplay --disable-sdl2 --disable-vaapi --disable-vdpau --disable-vulkan --disable-xlib --disable-libxcb --disable-libxcb-shm --disable-libxcb-xfixes --enable-zlib --disable-libcdio --disable-libiec61883 --disable-libdc1394 --disable-libcaca --disable-openal --disable-opengl --disable-libv4l2 --disable-libpulse --disable-libdrm --disable-libjack --disable-libopencore-amrwb --disable-libopencore-amrnb --disable-libcodec2 --enable-libdav1d --disable-libfdk-aac --disable-libopenjpeg --disable-libbluray --disable-libgme --disable-libgsm --disable-libaribb24 --disable-mmal --disable-libmodplug --disable-libopus --disable-libilbc --disable-librtmp --disable-libssh --disable-libspeex --disable-libsrt --enable-librsvg --disable-ffnvcodec --disable-libvorbis --disable-libvpx --disable-libzvbi --disable-appkit --disable-libbs2b --disable-chromaprint --disable-cuda-llvm --disable-libflite --disable-frei0r --disable-libvmaf --disable-libfribidi --disable-fontconfig --disable-ladspa --disable-libass --disable-libtesseract --disable-lv2 --enable-libfreetype --disable-libvidstab --disable-librubberband --disable-libzmq --disable-libzimg --disable-libsoxr --enable-pthreads --disable-amf --disable-libvo-amrwbenc --disable-libkvazaar --disable-libaom --disable-libmp3lame --disable-libopenh264 --disable-librav1e --disable-libsnappy --disable-libsvtav1 --disable-libtheora --disable-libtwolame --enable-libwebp --enable-libx264 --disable-libx265 --disable-libxvid --disable-gnutls --disable-armv5te --disable-armv6 --disable-armv6t2 --disable-neon --disable-vfp --disable-vfpv3 --disable-armv8 --disable-mipsdsp --disable-mipsdspr2 --disable-mipsfpu --disable-altivec --disable-vsx --disable-power8 --disable-amd3dnow --disable-amd3dnowext --disable-fma3 --disable-fma4 --disable-xop --cpu=host --disable-doc --disable-htmlpages --enable-manpages
  libavutil      56. 70.100 / 56. 70.100
  libavcodec     58.134.100 / 58.134.100
  libavformat    58. 76.100 / 58. 76.100
  libavdevice    58. 13.100 / 58. 13.100
  libavfilter     7.110.100 /  7.110.100
  libavresample   4.  0.  0 /  4.  0.  0
  libswscale      5.  9.100 /  5.  9.100
  libswresample   3.  9.100 /  3.  9.100
  libpostproc    55.  9.100 / 55.  9.100
Input #0, matroska,webm, from 'video.webm':
  Metadata:
    ENCODER         : Lavf58.76.100
  Duration: 00:36:29.58, start: -0.007000, bitrate: 1066 kb/s
  Stream #0:0(eng): Video: vp9 (Profile 0), yuv420p(tv, bt709), 1920x1080, SAR 1:1 DAR 16:9, 25 fps, 25 tbr, 1k tbn, 1k tbc (default)
    Metadata:
      DURATION        : 00:36:29.560000000
  Stream #0:1(eng): Audio: opus, 48000 Hz, stereo, fltp (default)
    Metadata:
      DURATION        : 00:36:29.581000000
Stream mapping:
  Stream #0:0 -> #0:0 (vp9 (native) -> h264 (libx264))
  Stream #0:1 -> #0:1 (opus (native) -> aac (native))
Press [q] to stop, [?] for help
[libx264 @ 0x564b4eda52c0] using SAR=1/1
[libx264 @ 0x564b4eda52c0] using cpu capabilities: MMX2 SSE2Fast LZCNT SSSE3 SSE4.2 AVX
[libx264 @ 0x564b4eda52c0] profile Progressive High, level 4.0, 4:2:0, 8-bit
[libx264 @ 0x564b4eda52c0] 264 - core 157 - H.264/MPEG-4 AVC codec - Copyleft 2003-2019 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=15 lookahead_threads=2 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=crf mbtree=1 crf=23.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00
Output #0, mp4, to 'cut.mp4':
  Metadata:
    encoder         : Lavf58.76.100
  Stream #0:0(eng): Video: h264 (avc1 / 0x31637661), yuv420p(tv, bt709, progressive), 1920x1080 [SAR 1:1 DAR 16:9], q=2-31, 25 fps, 12800 tbn (default)
    Metadata:
      DURATION        : 00:36:29.560000000
      encoder         : Lavc58.134.100 libx264
    Side data:
      cpb: bitrate max/min/avg: 0/0/0 buffer size: 0 vbv_delay: N/A
  Stream #0:1(eng): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
    Metadata:
      DURATION        : 00:36:29.581000000
      encoder         : Lavc58.134.100 aac
frame=  169 fps= 28 q=-1.0 Lsize=     851kB time=00:00:06.74 bitrate=1033.9kbits/s speed=1.12x
video:738kB audio:106kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.764865%
[libx264 @ 0x564b4eda52c0] frame I:1     Avg QP:14.29  size: 31413
[libx264 @ 0x564b4eda52c0] frame P:43    Avg QP:16.65  size:  9476
[libx264 @ 0x564b4eda52c0] frame B:125   Avg QP:22.36  size:  2529
[libx264 @ 0x564b4eda52c0] consecutive B-frames:  1.2%  0.0%  1.8% 97.0%
[libx264 @ 0x564b4eda52c0] mb I  I16..4: 31.6% 63.8%  4.6%
[libx264 @ 0x564b4eda52c0] mb P  I16..4:  1.4%  5.4%  0.3%  P16..4: 13.8%  3.2%  1.0%  0.0%  0.0%    skip:75.0%
[libx264 @ 0x564b4eda52c0] mb B  I16..4:  0.1%  0.2%  0.0%  B16..8: 11.4%  0.7%  0.1%  direct: 0.4%  skip:87.0%  L0:48.2% L1:48.1% BI: 3.7%
[libx264 @ 0x564b4eda52c0] 8x8 transform intra:73.0% inter:90.2%
[libx264 @ 0x564b4eda52c0] coded y,uvDC,uvAC intra: 38.9% 41.7% 6.4% inter: 2.2% 2.7% 0.0%
[libx264 @ 0x564b4eda52c0] i16 v,h,dc,p: 45% 18%  5% 31%
[libx264 @ 0x564b4eda52c0] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 20% 22%  5%  6%  7%  5%  7%  5%
[libx264 @ 0x564b4eda52c0] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 24% 22% 14%  6% 10%  8%  7%  5%  3%
[libx264 @ 0x564b4eda52c0] i8c dc,h,v,p: 55% 19% 19%  6%
[libx264 @ 0x564b4eda52c0] Weighted P-Frames: Y:0.0% UV:0.0%
[libx264 @ 0x564b4eda52c0] ref P L0: 67.6%  9.2% 16.0%  7.3%
[libx264 @ 0x564b4eda52c0] ref B L0: 88.6%  9.5%  1.9%
[libx264 @ 0x564b4eda52c0] ref B L1: 97.3%  2.7%
[libx264 @ 0x564b4eda52c0] kb/s:893.47
[aac @ 0x564b4edde600] Qavg: 208.505


  


• My FFMPEG throws me unexpected errors while writing a Thumbnail to the songs

  4 mars 2019, par Harmonised7

  I am using Node to execute my ffmpeg. I use this wrapper :

  https://www.npmjs.com/package/ffmpeg

  Everything was fine when I was using smaller versions of the thumbnails provided by Youtube, but when I attempted the HD ones, it suddenly started giving me an error. I’ve tried -pix_fmt yuv422p and Many other pixel formats, but nothing helped. Though ONE out of 100+ songs did tag successfully.

  here is my code :

  downloadTags(tags.thumbnail, `./thumbnails/${tags.title}.jpg`).then(thumbnail =>
  
                      {
  
                          video.addCommand('-i', `"${thumbnail}"`);
  
                          video.addCommand('-map', '0');
  
                          video.addCommand('-map', '1');
  
                          video.addCommand('-c', 'copy');
  
                          video.addCommand('-c:v:1', 'png');
  
                          video.addCommand('-disposition:v:0', 'attached_pic');
  
                          if(tags.title)
  
                              video.addCommand('-metadata', `title="${tags.title}"`);
  
                          if(tags.artist)
  
                              video.addCommand('-metadata', `artist="${tags.artist}"`);
  
                          if(tags.id)
  
                              video.addCommand('-metadata', `comment="https://www.youtube.com/watch?v=${tags.id}"`);
  
                          video.addCommand('-pix_fmt', `yuv422p`);
  
  
  
  
  
                          var output = 'downloaded'
  
                          if (outFolder)
  
                          {
  
                              output = outFolder;
  
                              if(!fs.existsSync(output)) fs.mkdirSync(output);
  
                          }
  
  
  
                          video.save(`"./${output}/${tags.title}.${tags.format}"`, function (error, file) 
  
                          {
  
                              if (error)
  
                              {
  
                                  resolve(error);
  
                                  return
  
                              }
  
                              try
  
                              {
  
                                  fs.unlinkSync(song);
  
                              }
  
                              catch(err)
  
                              {
  
                                  console.log(err.code);
  
                              }
  
                              resolve();
  
  
  
                          });
  
                      });
  
  
  
                  }

  and here is my error :

  E

  RROR: Error: Command failed: ffmpeg -i "songs/&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep].m4a" -y  -i "./thumbnails/&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep].jpg" -map 0 -map 1 -c copy -c:v:1 png -disposition:v:0 attached_pic -metadata title="&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep]" -metadata artist="AReallyLongAndAwesomeNameThatIsBetterThanYoursInEveryPossibleWay" -metadata comment="https://www.youtube.com/watch?v=HprdvIIpR-I" "./written/&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep].m4a"
  
  ffmpeg version N-93214-g7e4d3dbe18 Copyright (c) 2000-2019 the FFmpeg developers
  
    built with gcc 8.2.1 (GCC) 20190212
  
    configuration: --enable-gpl --enable-version3 --enable-sdl2 --enable-fontconfig --enable-gnutls --enable-iconv --enable-libass --enable-libdav1d --enable-libbluray --enable-libfreetype --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopenjpeg --enable-libopus --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libtheora --enable-libtwolame --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx264 --enable-libx265 --enable-libxml2 --enable-libzimg --enable-lzma --enable-zlib --enable-gmp --enable-libvidstab --enable-libvorbis --enable-libvo-amrwbenc --enable-libmysofa --enable-libspeex --enable-libxvid --enable-libaom --enable-libmfx --enable-amf --enable-ffnvcodec --enable-cuvid --enable-d3d11va --enable-nvenc --enable-nvdec --enable-dxva2 --enable-avisynth --enable-libopenmpt
  
    libavutil      56. 26.100 / 56. 26.100
  
    libavcodec     58. 47.102 / 58. 47.102
  
    libavformat    58. 26.101 / 58. 26.101
  
    libavdevice    58.  6.101 / 58.  6.101
  
    libavfilter     7. 48.100 /  7. 48.100
  
    libswscale      5.  4.100 /  5.  4.100
  
    libswresample   3.  4.100 /  3.  4.100
  
    libpostproc    55.  4.100 / 55.  4.100
  
  [mov,mp4,m4a,3gp,3g2,mj2 @ 000002213366bb00] stream 0, timescale not set
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from 'songs/&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep].m4a':
  
    Metadata:
  
      major_brand     : M4A
  
      minor_version   : 512
  
      compatible_brands: isomiso2
  
      title           : &I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep]
  
      artist          : Cider Party
  
      encoder         : Lavf58.18.104
  
      comment         : https://www.youtube.com/watch?v=HprdvIIpR-I
  
    Duration: 00:05:24.80, start: 0.000000, bitrate: 127 kb/s
  
      Stream #0:0(und): Audio: aac (LC) (mp4a / 0x6134706D), 44100 Hz, stereo, fltp, 125 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
      Stream #0:1: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 120x90 [SAR 1:1 DAR 4:3], 90k tbr, 90k tbn, 90k tbc
  
  Input #1, image2, from './thumbnails/&I feat. Giggly Maria - Dive (Exiark's Endless Sky Remix) [Chillstep].jpg':
  
    Duration: 00:00:00.04, start: 0.000000, bitrate: 1575 kb/s
  
      Stream #1:0: Video: mjpeg (Baseline), yuvj420p(pc, bt470bg/unknown/unknown), 480x360 [SAR 1:1 DAR 4:3], 25 tbr, 25 tbn, 25 tbc
  
  Stream mapping:
  
    Stream #0:0 -> #0:0 (copy)
  
    Stream #0:1 -> #0:1 (copy)
  
    Stream #1:0 -> #0:2 (mjpeg (native) -> png (native))
  
  Press [q] to stop, [?] for help
  
  [swscaler @ 00000221353d4fc0] deprecated pixel format used, make sure you did set range correctly
  
  [ipod @ 00000221336703c0] Could not find tag for codec png in stream #2, codec not currently supported in container
  
  Could not write header for output file #0 (incorrect codec parameters ?): Invalid argument
  
  Error initializing output stream 0:2 --
  
  Conversion failed!

  Keep in mind that All of my thumbnails retrieved are .jpg

  Any suggestions ? Getting really desperate at this point...