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  • How to Implement Cross-Channel Analytics : A Guide for Marketers

    17 avril 2024, par Erin

    Every modern marketer knows they have to connect with consumers across several channels. But do you know how well Instagram works alongside organic traffic or your email list ? Are you even tracking the impacts of these channels in one place ?

    You need a cross-channel analytics solution if you answered no to either of these questions. 

    In this article, we’ll explain cross-channel analytics, why your company probably needs it and how to set up a cross-channel analytics solution as quickly and easily as possible.

    What is cross-channel analytics ? 

    Cross-channel analytics is a form of marketing analytics that collects and analyses data from every channel and campaign you use.

    The result is a comprehensive view of your customer’s journey and each channel’s role in converting customers. 

    Cross-channel analytics lets you track every channel you use to convert customers, including :

    • Your website
    • Social media profiles
    • Email
    • Paid search
    • E-commerce
    • Retargeting campaigns

    Cross-channel analytics solves one of the most significant issues of cross-channel or multi-channel marketing efforts : measurement. 

    Research shows that only 16% of marketing tech stacks allow for accurate measurement of multi-channel initiatives across channels. 

    That’s a problem, given the staggering number of touchpoints in a typical buyer’s conversion path. However, it can be fixed using a cross-channel analytics approach that lets you measure the performance of every channel and assign a dollar value to its role in every conversion. 

    The difference between cross-channel analytics and multi-channel analytics

    Cross-channel analytics and multi-channel analytics sound very similar, but there’s one key difference you need to know. Multi-channel analytics measures the performance of several channels, but not necessarily all of them, nor the extent to which they work together to drive conversions. Conversely, cross-channel analytics measures the performance of all your marketing channels and how they work together. 

    What are the benefits of cross-channel analytics 

    Cross-channel analytics offers a lot of marketing and business benefits. Here are the ones marketing managers love most.

    Get a complete view of the customer journey

    Implementing a cross-channel analytics solution is the only way to get a complete view of your customer journey. 

    Cross-channel marketing analytics lets you see your customer journey in high definition, allowing you to build comprehensive customer profiles using data from multiple sources across every touchpoint

    A diagram showing how complex customer journeys are

    The result ? You get to understand how every customer behaves at every point of the customer journey, why they convert or leave your funnel, and which channels play the biggest role. 

    In short, you get to see why customers convert so you can learn how to convert more of them.

    Personalise the customer experience

    According to a McKinsey study, customers demand personalisation, and brands that excel at it generate 40% more revenue. Deliver the personalisation they desire and reap the benefits with cross-channel analytics. 

    When you understand the customer journey in detail, it becomes much easier to personalise your website and marketing efforts to their preferences and behaviours.

    Identify your most effective marketing channels

    Cross-channel marketing helps you understand your marketing efforts to see how every channel impacts conversions. 

    Take a look at the screenshot from Matomo below. Cross-channel analytics lets you get incredibly granular — we can see the number of conversions of organic search drives and the performance of individual search engines. 

    A Matomo screenshot showing channel attribution

    This makes it easy to identify your most effective marketing channels and allocate your resources appropriately. It also allows you to ask (and answer) which channels are the most effective.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Attribute conversions accurately 

    An attribution model decides how you assign credit for each customer conversion to different touchpoints on the customer journey. Without a cross-channel analytics solution, you’re stuck using a standard attribution model like first or last click. 

    These models will show you how customers first found your brand or which channel finally convinced them to convert, but it doesn’t help you understand the role all your channels played in the conversion. 

    Cross-channel analytics solves this attribution problem. Rather than attributing a conversion to the touchpoint that directly led to the sale, cross-channel data gives you the real picture and allows you to use multi-touch attribution to understand which touchpoints generate the most revenue.

    How to set up cross-channel analytics

    Now that you know what cross-channel analytics is and why you should use it, here’s how to set up your solution. 

    1. Determine your objectives

    Defining your marketing goals will help you build a more relevant and actionable cross-channel analytics solution. 

    If you want to improve marketing attribution, for example, you can choose a platform with that feature built-in. If you care about personalisation, you could choose a platform with A/B testing capabilities to measure the impact of your personalisation efforts. 

    1. Set relevant KPIs

    You’ll want to track relevant KPIs to measure the marketing effectiveness of each channel. Put top-of-the-funnel metrics aside and focus on conversion metrics

    These include :

    • Conversion rate
    • Average visit duration
    • Bounce rate
    1. Implement tracking and analytics tools

    Gathering customer data from every channel and centralising it in a single location is one of the biggest challenges of cross-channel analytics. Still, it’s made easier with the right tracking tool or analytics platform. 

    The trick is to choose a platform that lets you measure as many of your channels as possible in a single platform. With Matomo, for example, you can track search, paid search, social and email campaigns and your website analytics.

    1. Set up a multi-touch attribution model

    Now that you have all of your data in one place, you can set up a multi-touch attribution model that lets you understand the extent to which each marketing channel contributes to your overall success. 

    There are several attribution models to choose from, including :

    Image of six different attribution models

    Each model has benefits and drawbacks, so choosing the right model for your organisation can be tricky. Rather than take a wild guess, evaluate each model against your marketing objectives, sales length cycle and data availability.

    For example, if you want to focus on optimising customer acquisition costs, a model that prioritises earlier touchpoints will be better. If you care about conversions, you might try a time decay model. 

    1. Turn data into insights with reports

    One of the big benefits of choosing a tool like Matomo, which consolidates data in one place, is that it significantly speeds up and simplifies reporting.

    When all the data is stored in one platform, you don’t need to spend hours combing through your social media platforms and copying and pasting analytics data into a spreadsheet. It’s all there and ready for you to run reports.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    1. Take action

    There’s no point implementing a cross-channel analytics system if you aren’t going to take action. 

    But where should you start ?

    Optimising your budgets and prioritising marketing spend is a great starting point. Use your cross-channel insights to find your most effective marketing channels (they’re the ones that convert the most customers or have the highest ROI) and allocate more of your budget to them. 

    You can also optimise the channels that aren’t pulling their weight if social media is letting you down ; for example, experiment with tactics like social commerce that could drive more conversions. Alternatively, you could choose to stop investing entirely in these channels.

    Cross-channel analytics best practices

    If you already have a cross-channel analytics solution, take things to the next level with the following best practices. 

    Use a centralised solution to track everything

    Centralising your data in one analytics tool can streamline your marketing efforts and help you stay on top of your data. It won’t just save you from tabbing between different browsers or copying and pasting everything into a spreadsheet, but it can also make it easier to create reports. 

    Think about consumer privacy 

    If you are looking at a new cross-channel analytics tool, consider how it accounts for data privacy regulations in your area. 

    You’re going to be collecting a lot of data, so it’s important to respect their privacy wishes. 

    It’s best to choose a platform like Matomo that complies with the strictest privacy laws (CCPA, GDPR, etc.).

    Monitor data in real time

    So, you’ve got a holistic view of your marketing efforts by integrating all your channels into a single tool ?

    Great, now go further by monitoring the impact of your marketing efforts in real time.

    A screenshot of Matomo's real-time visitor log

    With a web analytics platform like Matomo, you can see who visits your site, what they do, and where they come from through features like the visits log report, which even lets you view individual user sessions. This lets you measure the impact of posting on a particular social channel or launching a new offer. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Reallocate marketing budgets based on performance

    When you track every channel, you can use a multi-touch attribution model like position-based or time-decay to give every channel the credit it deserves. But don’t just credit each channel ; turn your valuable insights into action. 

    Use cross-channel attribution analytics data to reallocate your marketing budget to the most profitable channels or spend time optimising the channels that aren’t pulling their weight. 

    Cross-channel analytics platforms to get started with 

    The marketing analytics market is huge. Mordor Intelligence valued it at $6.31 billion in 2024 and expects it to reach $11.54 billion by 2029. Many of these platforms offer cross-channel analytics, but few can track the impact of multiple marketing channels in one place. 

    So, rather than force you to trawl through confusing product pages, we’ve shortlisted three of the best cross-channel analytics solutions. 

    Matomo

    Screenshot example of the Matomo dashboard

    Matomo is a web analytics platform that lets you collect and centralise your marketing data while giving you 100% accurate data. That includes search, social, e-commerce, campaign tracking data and comprehensive website analytics.

    Better still, you get the necessary tools to turn those insights into action. Custom reporting lets you track and visualise the metrics that matter, while conversion optimisation tools like built-in A/B testing, heatmaps, session recordings and more let you test your theories. 

    Google Analytics

    A screenshot of Google Analytics 4 UI

    Google Analytics is the most popular and widely used tool on the market. The level of analysis and customisation you can do with it is impressive for a free tool. That includes tracking just about any event and creating reports from scratch. 

    Google Analytics provides some cross-channel marketing features and lets you track the impact of various channels, such as social and search, but there are a couple of drawbacks. 

    Privacy can be a concern because Google Analytics collects data from your customers for its own remarketing purposes. 

    It also uses data sampling to generate wider insights from a small subset of your data. This lack of accurate data reporting can cause you to generate false insights.

    With Google Analytics, you’ll also need to subscribe to additional tools to gain advanced insights into the user experience. So, consider that while this tool is free, you’ll need to pay for heatmaps, session recording and A/B testing tools to optimise effectively.

    Improvado

    A screenshot of Improvado's homepage

    Improvado is an analytics tool for sales and marketing teams that extracts thousands of metrics from hundreds of sources. It centralises data in data warehouses, from which you can create a range of marketing dashboards.

    While Improvado does have analytics capabilities, it is primarily an ETL (extraction, transform, load) tool for organisations that want to centralise all their data. That means marketers who aren’t familiar with data transformations may struggle to get their heads around the complexity of the platform.

    Make the most of cross-channel analytics with Matomo

    Cross-channel analytics is the only way to get a comprehensive view of your customer journey and understand how your channels work together to drive conversions.

    Then you’re dealing with so many channels and data ; keeping things as simple as possible is the key to success. That’s why over 1 million websites choose Matomo. 

    Our all-in-one analytics solution measures traditional web analytics, behavioural analytics, attribution and SEO, so you have 100% accurate data in one place. 

    Try it free for 21 days. No credit card required.

  • Use nvidia hardware acceleration to merge webms with pngs in ffmpeg

    2 février, par Joshi234

    So I need to merge around 18000 webms with with pngs, however on software encoding it's really slow, so I'm trying to use hardware acceleration to make this faster.

    


    I tried a lot of different stuff but none of them seems to work and it gives me generic errors to what I couldn't find anything relavant.

    


    This is the most "succesful" try I had :
ffmpeg -hwaccel cuvid -c:v vp9_cuvid  -i lightray.webm -i card.png -filter_complex "[1]format=argb,colorchannelmixer=aa=0.35[ol];[0][ol]overlay" -colorspace 5 -c:a copy output.webm

    


    Which gives me this error :

    


    ffmpeg version n7.0.1-ffmpeg-windows-build-helpers Copyright (c) 2000-2024 the FFmpeg developers
  built with gcc 10.2.0 (GCC)
  configuration: --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=ffmpeg-windows-build-helpers --enable-version3 --disable-debug --disable-w32threads --arch=x86_64 --target-os=mingw32 --cross-prefix=/home/runner/work/ffmpeg-stable-autobuild/ffmpeg-stable-autobuild/sandbox/cross_compilers/mingw-w64-x86_64/bin/x86_64-w64-mingw32- --enable-libcaca --enable-gray --enable-libtesseract --enable-fontconfig --enable-gmp --enable-libass --enable-libbluray --enable-libbs2b --enable-libflite --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libilbc --enable-libmodplug --enable-libmp3lame --enable-libopencore-amrnb --enable-libopencore-amrwb --enable-libopus --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libtheora --enable-libtwolame --enable-libvo-amrwbenc --enable-libvorbis --enable-libwebp --enable-libzimg --enable-libzvbi --enable-libmysofa --enable-libopenjpeg --enable-libopenh264 --enable-libvmaf --enable-libsrt --enable-libxml2 --enable-opengl --enable-libdav1d --enable-gnutls --enable-libsvtav1 --enable-libvpx --enable-libaom --enable-nvenc --enable-nvdec --extra-libs=-lz --extra-libs=-lpng --extra-libs=-lm --extra-libs=-lfreetype --extra-libs=-lshlwapi --extra-libs=-lmpg123 --extra-libs=-lpthread --extra-cflags=-DLIBTWOLAME_STATIC --extra-cflags=-DMODPLUG_STATIC --extra-cflags=-DCACA_STATIC --enable-amf --enable-libmfx --enable-libaribcaption --enable-gpl --enable-frei0r --enable-librubberband --enable-libvidstab --enable-libx264 --enable-libx265 --enable-avisynth --enable-libaribb24 --enable-libxvid --enable-libdavs2 --enable-libxavs2 --enable-libxavs --extra-cflags='-mtune=generic' --extra-cflags=-O3 --enable-static --disable-shared --prefix=/home/runner/work/ffmpeg-stable-autobuild/ffmpeg-stable-autobuild/sandbox/cross_compilers/mingw-w64-x86_64/x86_64-w64-mingw32 --enable-nonfree --enable-libfdk-aac --enable-decklink
  libavutil      59.  8.100 / 59.  8.100
  libavcodec     61.  3.100 / 61.  3.100
  libavformat    61.  1.100 / 61.  1.100
  libavdevice    61.  1.100 / 61.  1.100
  libavfilter    10.  1.100 / 10.  1.100
  libswscale      8.  1.100 /  8.  1.100
  libswresample   5.  1.100 /  5.  1.100
  libpostproc    58.  1.100 / 58.  1.100
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 3 times
[vp9 @ 000001baa2891400] Not all references are available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 1 times
[vp9 @ 000001baa2891400] Requested reference 6 not available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 4 times
[vp9 @ 000001baa2891400] Requested reference 6 not available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 3 times
[vp9 @ 000001baa2891400] Not all references are available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 12 times
[vp9 @ 000001baa2891400] Requested reference 6 not available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 4 times
[vp9 @ 000001baa2891400] Not all references are available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 1 times
[vp9 @ 000001baa2891400] Not all references are available
    Last message repeated 1 times
[vp9 @ 000001baa2891400] Invalid frame marker
[vp9 @ 000001baa2891400] Requested reference 6 not available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 1 times
[vp9 @ 000001baa2891400] Requested reference 6 not available
[vp9 @ 000001baa2891400] Invalid frame marker
    Last message repeated 1 times
[vp9 @ 000001baa2891400] Not all references are available


    


    I'm by no means an expert in ffmpeg or in video encoding in general, so I have no idea what this is supposed to mean.

    


  • How to Increase Conversions With Form Analysis

    30 janvier 2024, par Erin

    Forms are one of the most important elements of your website. They are also one of the most difficult elements to analyse and improve. 

    Unlike a webpage, forms aren’t all that easy to analyse with standard web analytics tools. You need to learn how to conduct form analysis if you want to improve your forms’ conversion rates and increase revenue. 

    In this article, we’ll explain what form analysis is and why conducting a thorough form analysis is so important. 

    What is form analysis ?

    Form analysis is a process that measures the effectiveness of your forms. Form analysis uses several tools and techniques like a form analytics platform, heatmaps, and session recordings to collect user data and understand how visitors behave when filling in forms. 

    The goal is to improve the design and effectiveness of your forms, reducing abandonment rate and encouraging more users to submit them. 

    There are plenty of reasons visitors could be having trouble with your forms, from confusing form fields to poor design and lengthy verification processes. Form analytics can help you pinpoint why your form’s conversion rate is so low or why so many users abandon your form halfway through filling it in. 

    Why is form analysis important ?

    Website forms have some of the highest bounce rates and abandonments of any website element. By analysing your forms, you can achieve the following outcomes :

    Why is form analytics important?

    Reduce form abandonment

    When it’s tough enough to get users to start filling in your form, the last thing you want them to do is abandon it halfway through. But that’s probably what your users are doing more than you’d like to think. 

    Why are they abandoning it ? Even if you’re humble enough to admit you didn’t create the greatest form the world’s ever seen, it can still be incredibly difficult to pin down why users give up on your form.

    That’s unless you conduct a form analysis. By analysing metrics and user behaviour, you can pinpoint and rectify the issues that cause users to abandon your form. 

    Improve the user experience

    Best practices will only take you so far. How users behave when filling in a form on your website may be completely different to how they behave on another site. That’s why you need to use form analysis to understand how users behave specifically on your website — and then use that information to optimise the design, layout, and content of the form to better suit them. 

    If one field is regularly left empty, for example, you can delete it. If users spend several minutes filling out a form with a high abandonment rate, you could shorten it. 

    The goal isn’t to make the best form ever but to make the best form for your audience. 

    Increase conversions

    Ultimately, form analysis helps you improve your form’s most important metric : conversions. Reducing your abandonment rate will naturally lead to more completions, but so will taking advantage of other optimisation opportunities that only become clear with form analysis. This can include optimisations like :

    • Moving the form higher up on the page
    • Shortening the form
    • Changing the heading and CTAs
    • Renaming field labels 

    A thorough form analysis process can ensure your forms generate as many conversions as possible. 

    Why do users abandon forms ?

    Are you already suffering from high form abandonment rates ? Don’t worry, you’re not alone. Marketers regularly make the same mistakes when creating forms that cause users to give up halfway through completion.

    Here are some of the most common reasons for form abandonment :

    • There are too many steps. If you’re telling users they’ve just completed step 2 of 12, you can bet they won’t bother finishing your form. 
    • They ask for too much information. No one wants to fill out a long form, and often, users won’t have the information on hand if you ask for too much. Just look at the rate left blank from the Unneeded Fields report in the screenshot below :
    A screenshot showing fields left blank by users
    • The form is confusing. Unclear form fields or directions can put users off. 
    • All the fields are free text and time-consuming. Filling out forms with long text fields takes too much time. To speed things up, use dropdown options in the fields, but keep the options to a minimum. This not only helps users finish the form faster but also makes it easier to analyse the data later because it keeps the data format consistent so you can organise the information more efficiently. 
    • Users don’t trust the form. This is a particular problem on checkout pages where users are entering sensitive information.

    How to conduct form analysis

    You need to collect user behaviour data to effectively analyse your forms. But a lot of traditional website analytics tools won’t have the required functionality. 

    Matomo is different. Our web analytics solution offers comprehensive web analytics as well as additional features like Heatmaps, Session Recordings, A/B Testing, and Form Analytics to provide all the functionality you need. 

    Now if you don’t use Matomo, you can try it free for 21 days (no credit card required) to see if it’s the right tool for you.

    Whether you use Matomo or not is up to you. But, once you have a suitable tool in place, just follow the steps below to conduct a form analysis. 

    Check your analytics

    Tracking and analysing specific form metrics should be the first place you start. We recommend collecting data on the following metrics :

    • Form starter rate : the percentage of visitors who actually start to fill in your form
    • Completion rate : the percentage of visitors who complete the form
    • Form abandonment rate : the percentage of users who gave up filling in your form
    • Time spent completing your form : the average length of time users spend on your form

    Let’s look at these metrics are in Matomo’s Form Analytics :

    A screenshot of Matomo's form analytics dashboard

    The dashboard shows an overview of these metrics over a given period, allowing you to see at a glance whether there are issues you need to rectify. 

    Next, deep dive into the performance of each form to see things like :

    • Drop off fields
    • Unused fields
    • Entry field
    • Most corrected fields 

    You can even use Matomo’s visitor log to see who’s behind every submission.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Use a heatmap

    A heatmap is a colour-based graphical representation of data. A heatmap will show what users to do on your website, including : 

    • How far they scroll
    • Which buttons they click on
    • Where they focus their attention

    When used on a webpage with a form, you’ll be able to see how often users interact with your form based on the heatmap colour, with warmer colours representing greater engagement levels.

    Let’s look at a heatmap in Matomo :

    A screenshot of Matomo's heatmap feature

    This heatmap is showing us how far down users have scrolled. It’s clear that only 63% of visitors are reaching the point above our call to action to see all features. We might want to consider moving that call to action up in order to get more engagement. 

    A heatmap is a great way to see whether your form’s placement gets the level of attention you want from visitors and to what extent visitors interact with your field.

    Record user sessions

    Session replays go even further than heatmaps, recording a real-life user interacting with your site. It’s like looking over a visitor’s shoulder while they use your site.

    A screenshot of Matomo's heatmap feature

    With Matomo, you can record any sessions where the user takes a certain action (like starting to fill in a form), allowing you to build a rich library of qualitative data. 

    You can then replay a recorded session at your leisure to understand exactly how users interact with your forms.

    Segment users

    If you really want to understand how visitors use your forms, then it’s essential to segment your data. 

    You can segment all Form Analytics reports by over 100 pre-built segments in Matomo.

    A screenshot of Matomo's user segmentation feature

    One way to segment your data is by comparing the average time on form of those who completed the form with those who abandoned it. 

    If users abandon a form quickly, that could indicate your form is irrelevant to this audience or too long. If users spend a lot of time on the form, however, it’s probably safe to assume that it is relevant but there is something wrong with the form itself. 

    Looking at the Field Timings report will help you pinpoint which field visitors are spending the most time on and causing frustration. 

    Field Timings Report example in Matomo dashboard

    The Field Timings example report in Matomo above, it’s evident that the “Overview of your needs” field takes up the most time (avg. time spent is 1 min 40s). To improve this, we might want to change it to a dropdown field. This way, users can quickly select options, and if necessary, provide additional details.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Another way is to segment data by traffic source and compare each source’s conversion rate. This will show whether one traffic source converts better than another or if one source isn’t interested in your form at all.

    How to optimise web forms

    Want to implement what you’ve learnt from your form analysis ? Follow these steps to optimise your existing web forms. 

    Define your form’s purpose

    The first step in optimising your existing web forms is to give a clear and definitive purpose to every single one. 

    When you have a defined goal, creating a form users will complete is much easier. After all, if you don’t know why people should fill in one of your forms, how would a visitor possibly know ?

    Take a look at one of our forms below :

    A form on Matomo's website

    The purpose of this form is to get users to sign up for a free trial of our web analytics platform, and every element works towards that goal :

    • The headline directs the user to take action
    • The copy explains that it’s a free trial that doesn’t require credit card details
    • The green call-to-action button reinforces the action and benefit 
    • There is validation to support this under the form – “Trusted on over 1 million websites in over 190+ countries”

    Our clear instructions leave users no doubt about why they should fill in the form or what will happen. 

    Choose the right type of form

    You can use several forms on your website, each with different designs, form fields, and goals.

    For example :

    • Registration forms are fairly minimalist and designed to collect the least amount of data possible. 
    • Contact forms are concise so that it’s easy for potential customers to reach your team. 
    • Checkout forms balance a need to collect important data with a streamlined design that doesn’t put users off.
    • Lead generation forms are compelling and usually include qualifying questions so sales teams can score leads.

    Make sure you are using the right type of form to avoid abandonments and other issues. For example, requiring users to fill in a lengthy lead generation-style form when you want them to sign up for a free trial will probably kill your conversion rate. 

    Test form elements

    If your form analysis has shed light on one or two issues, you can use A/B or multivariate testing to trial new elements or designs and see how they compare.

    There’s no shortage of elements you can test, including the form’s :

    • Headline
    • Placement
    • Design
    • CTA button
    • Colour-scheme
    • Length
    • Form fields
    Matomo A/B Test feature

    Matomo makes it easy to create and run A/B tests on your website’s forms. 

    Move your form above the fold

    One of the simplest ways to optimise your web form is to move it above the fold — that’s the section of the screen users see when they load your page. 

    Why ? Well, the more people who see your form, the more people will fill it in. And when it’s above the fold, users can’t help but see it.

    Conclusion

    Forms are one of the most important elements on your website, so why not treat them as such and regularly run a thorough form analysis ? By doing so, you’ll identify ways to optimise your form, improve the user experience, and improve conversions. 

    Matomo is the best platform for conducting form analysis. Our combination of web analytics, Form Analytics, Session Recordings, and Heatmaps means you have all the tools you need to learn exactly how visitors interact with your forms. 

    See just how powerful Matomo’s tools are by starting a free 21-day trial, no credit card required.