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• What is PII ? Your introduction to personally identifiable information

  15 janvier 2020, par Joselyn Khor — Analytics Tips, Privacy, Security
  Most websites you visit collect information about you via tools like Google Analytics and Matomo – sometimes collecting personally identifiable information (PII).

  When it comes to PII, people are becoming more concerned about data privacy. Identifiable information can be used for illegal purposes like identity theft and fraud. 

  So how can you protect yourself as an innocent internet browser ? In the case of website owners – how do you protect users and your company from falling prey to privacy breaches ?

  

  As one of the most trusted analytics companies, we feel our readers would benefit from being as informed as possible about data privacy issues and PII. Learn what it means, and what you can do to keep yours or others’ information safe.

  Table of Contents

  What does PII stand for ?

  PII acronym

  PII is an acronym for personally identifiable information.

  PII definition

  Personally identifiable information (PII) is a term used predominantly in the United States.

  The appendix of OMB M-10-23 (Guidance for Agency Use of Third-Party Website and Applications) gives this definition for PII :

  “The term ‘personally identifiable information’ refers to information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, biometric records, etc. alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc.”

  What can be considered personally identifiable information (PII) ? Some PII examples :

  • Full name/usernames
  • Home address/mailing address
  • Email address
  • Credit card numbers
  • Date of birth
  • Phone numbers
  • Login details

  • Precise locations
  • Account numbers
  • Passwords
  • Security codes (including biometric records)
  • Personal identification numbers
  • Driver license number
  • Get a more comprehensive list here

  What’s non-PII ?

  Anonymous information, or information that can’t be traced back to an individual, can be considered non-PII.

  Who is affected by the exploitation of PII ?

  Anyone can be affected by the exploitation of personal data, where you have identity theft, account fraud and account takeovers. When websites resort to illegally selling or sharing your data and compromising your privacy, the fear is falling victim to such fraudulent activity. 

  PII can also be an issue when employees have access to the database and the data is not encrypted. For example, anyone working in a bank can access your accounts ; anyone working at Facebook may be able to read your messages. This shows how privacy breaches can easily happen when employees have access to PII.

  Website owner’s responsibility for data privacy (PII and analytics)

  To respect your website visitor’s privacy, best practice is to avoid collecting PII whenever possible. If you work in an industry which requires people to disclose personal information (e.g. healthcare, security industries, public sector), then you must ensure this data is collected and handled securely. 

  

  The US National Institute of Standards and Technology states : “The likelihood of harm caused by a breach involving PII is greatly reduced if an organisation minimises the amount of PII it uses, collects, and stores. For example, an organisation should only request PII in a new form if the PII is absolutely necessary.” 

  How you’re held accountable remains up to the privacy laws of the country you’re doing business in. Make sure you are fully aware of the privacy and data protection laws that relate specifically to you. 

  To reduce the risk of privacy breaches, try collecting as little PII as you can ; purging it as soon as you can ; and making sure your IT security is updated and protected against security threats. 

  If you’re using data collection tools like web analytics, data may be tracked through features like User ID, custom variables, and custom dimensions. Sometimes they are also harder to identify when they are present, for example, in page URLs, page titles, or referrers URLs. So make sure you’re optimising your web analytics tools’ settings to ensure you’re asking your users for consent and respecting users’ privacy.

  If you’re using a GDPR compliant tool like Matomo, learn how you can stop processing such personal data

  PII, GDPR and businesses in the US/EU

  Because PII is broad, you may run into confusion when considering PII and GDPR (which applies in the EU). The General Data Protection Regulation (GDPR) provides more safeguards for user privacy.

  GDPR grants people in the EU more rights concerning their “personal data” (more on PII vs personal data below). In the EU the GDPR restricts the collection and processing of personal data. The repercussions are severe penalties and fines for privacy infringements. Businesses are required to handle this personal data carefully. You can be fined up to 4% of their yearly revenue for data breaches or non-compliance. 

  

  Although there isn’t an overarching data protection law in the US, there are hundreds of laws on both the federal and state levels to protect the personal data of US residents. US Congress has also enacted industry-specific statutes related to data privacy, and the state of California passed the California Consumer Privacy Act. 

  To be on the safe side, if you are using analytics, follow matters relating to “personal data” in the GDPR. It’s all-encompassing when it comes to protecting user privacy. GDPR rules still apply whenever an EU citizen visits any non EU site (that processes personal data).

  Personally identifiable information (PII) vs personal data

  PII and “personal data” aren’t used interchangeably. All personal data can be PII, but not all PII can be defined as personal data.

  The definition of “personal data” according to the GDPR :

  

  This means “personal data” encompasses a greater number of identifiers which include the online sphere. Examples include : IP addresses and URL names. As well as seemingly “innocent” data like height, job position, company etc. 

  What’s considered personal data depends on the context. If a piece of information can be combined with others to establish someone’s identity then that can be considered personal data. 

  Under GDPR, when processing personal data, you need explicit consent. You need to ensure you’re compliant according to GDPR definitions of “personal data” not just what’s considered “PII”.

  How Matomo deals with PII and personal data

  Although Matomo Analytics is a web analytics software that tracks user activity on your website, we take privacy and PII very seriously – on both our Cloud and On-Premise offerings. 

  If you’re using Matomo and would like to know how you can be fully GDPR compliant and protect user privacy, read more :
  

  • Learn how to not process any personally identifiable information – Anonymise IP addresses, user IDs, and order IDs
  • Matomo protects user privacy by talking the talk and walking the walk
  • Stay ahead of the GDPR with a privacy-respecting analytics platform
  • 11 ways Matomo helps you protect your visitor’s privacy

  Disclaimer

  We are not lawyers and don’t claim to be. The information provided here is to help give an introduction to issues you may encounter when dealing with PII. We encourage every business and website to take data privacy seriously and discuss these issues with your lawyer if you have any concerns. 

  Additional resources :

  • https://www.consumeraffairs.com/finance/identity-theft-statistics.html#identity-theft-trends-in-2019
  • https://ec.europa.eu/info/law/law-topic/data-protection_en
  • https://iclg.com/practice-areas/data-protection-laws-and-regulations/usa
  • https://www.csoonline.com/article/3215864/how-to-protect-personally-identifiable-information-pii-under-gdpr.html
  • https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/key-definitions/what-is-personal-data/

• Appending a list of movies MP4s causes the sound to be dropped or garbled at some point

  9 février 2020, par Marie

  Update I am able to reproduce the issue by concatenating 10 Hello.mp4 clips and see the audio drop out/garbled at about 5 seconds playback. This is via VLC latest 3.0.8 on Windows7 64bit. Window Player zero sound. Media Player Classic it plays fine all 10 audio or the word "Hello". The same movie when dragged onto Whatsapp the PC app plays OK but no sound if played from the Phone Whatsapp. Perhaps its my computer too slow in the production of this clip ??? I don’t know what to trust anymore.

  I copied the same ffmpeg.exe onto my kid’s Windows10 laptop and was able to produce the same behavior with sound dropping out with VLC however Windows10 media player is able to play the audio without a glitch.

  You can reproduce the same on your end with this batch file

  _HELLO_MP4s.CMD

  rem 2:07 AM 2/8/2020
  
  rem 
  
  rem  
  
  SET EXE="S:\_BINS\FFmpeg 4.2.1 20200112\bin\ffmpeg.exe"
  
  
  
  SET ROOTPATH=.\
  
  
  
  SET OUT_FILE="%ROOTPATH%HELLOs.MP4"
  
  
  
  SET IN_FILES_LIST="%ROOTPATH%IN_FILES_LIST.TXT"
  
  ECHO file '%ROOTPATH%HELLO.mp4' > %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  ECHO file '%ROOTPATH%HELLO.mp4' >> %IN_FILES_LIST% 
  
  
  
  SET OPTIONS= -f concat -safe 0 -i  %IN_FILES_LIST%  -c copy -y  %OUT_FILE%
  
  
  
  SET INFO_FILE="INFO.TXT"
  
  
  
  %EXE% %OPTIONS%  1> %INFO_FILE% 2>&1 
  
  
  
  ECHO ======================== >> %INFO_FILE% 
  
  ECHO OUT_FILE=%OUT_FILE%  >> %INFO_FILE% 
  
  ECHO EXE=%EXE%  >> %INFO_FILE%
  
  ECHO OPTIONS=%OPTIONS%  >> %INFO_FILE% 
  
  ECHO ======================== >> %INFO_FILE%

  Original Post
  My process is in 3 steps
  Step 1) Corresponding to each bitmap I have 00.JPG ... NN.JPG I combine a list of "SOURCE" mp3 audio into a single audio mp3 to produce matching 00.MP3 ... NN.MP3

  I had glitch here where one my mp3 was not of the correct Sample Rate, however a kind soul in this forum helped me fix that.
  You can read the details here :

  When I append a silent audio (mp3) to an existing list of audio it garbles the final audio ?

  Step 2) combine each mp3 from previous with a the filename matching bitmap to produce a movie .MP4

  IOW,

  • 00.JPG + 00.MP3 >> 00.MP4
  • 01.JPG + 01.MP3 >> 01.MP4
  • and so on

  From this run of 24 subparts, I hand tested some of these movies against Whatsapp and they are accepted fine.
  However, the final MOVIE.MP4 is not.
  I will list below their info from ffprobe.

  Step 3) combine the list of movies from previous into a final MOVIE.MP4
  This is where I have been having random issues typically with audio, currently this audio drops at about 20s from start. Corresponding to roughly movies parts 04.mp4 to 07.mp4

  I play the videos via VLC but Windows Media Player has even worse playback.

  I am able to reproduce Step3 and thus MOVIE.MP4 with following batch file

  rem 10:33 PM 2/6/2020
  
  SET EXE="S:\_BINS\FFmpeg 4.2.1 20200112\bin\ffmpeg.exe"
  
  
  
  SET ROOTPATH=.\
  
  
  
  SET OUT_FILE="%ROOTPATH%MOVIE.MP4"
  
  
  
  SET IN_FILES_LIST="%ROOTPATH%IN_FILES_LIST.TXT"
  
  
  
  SET OPTIONS= -f concat -safe 0 -i  %IN_FILES_LIST%  -c copy -y  %OUT_FILE%
  
  
  
  SET INFO_FILE="INFO.TXT"
  
  
  
  %EXE% %OPTIONS%  1> %INFO_FILE% 2>&1 
  
  
  
  rem PAUSE

  The content of IN_FILES_LIST.TXT

  file '00.mp4'
  
  file '01.mp4'
  
  file '02.mp4'
  
  ...
  
  file '23.mp4'
  
  file '24.mp4'

  (Step 2) uses the following :)
  

  The following is ffprobe on the source audio MP3s (Step 1)

  MP3s_ORIGINAL.TXT
  
  ========================BEGIN 
  
  [mp3 @ 0000000000513100] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\00.mp3':
  
    Duration: 00:00:03.36, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000003f3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\01.mp3':
  
    Duration: 00:00:00.46, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000004a3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\02.mp3':
  
    Duration: 00:00:00.58, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000623180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\03.mp3':
  
    Duration: 00:00:00.84, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000003a3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\04.mp3':
  
    Duration: 00:00:00.86, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000433180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\05.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000683180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\06.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000004d3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\07.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000004c3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\08.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000573180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\09.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000583180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\10.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 00000000005e3180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\11.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000553180] Estimating duration from bitrate, this may be inaccurate
  
  Input #0, mp3, from '.\PLAY\12.mp3':
  
    Duration: 00:00:00.98, start: 0.000000, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  [mp3 @ 0000000000563180] Estimating duration from bitrate, this may be inaccurate
  
  
  
  
  
  trimmed because SO limits post to 30000 chars

  The following is ffprobe on the MP3s concatenated with 2second Silence. All their Sample Rate 24K and Bit Rate 32k seems OK ?? (Also Step 1)

  MP3s_withSilenceAppended.TXT
  
  ========================BEGIN 
  
  Input #0, mp3, from '00.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:05.42, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '01.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.52, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '02.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.64, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '03.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.90, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '04.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.93, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '05.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '06.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '07.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '08.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '09.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '10.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '11.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '12.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '13.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:05.81, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '14.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.93, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '15.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.66, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '16.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.66, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '17.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.66, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '18.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.83, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '19.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:06.50, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '20.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '21.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.05, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '22.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.14, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '23.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:06.12, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s
  
  Input #0, mp3, from '24.mp3':
  
    Metadata:
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.14, start: 0.046042, bitrate: 32 kb/s
  
      Stream #0:0: Audio: mp3, 24000 Hz, mono, fltp, 32 kb/s

  The following is ffmpeg info output during the production of final movie MOVIE.MP4
  (Step 3)

  ========================BEGIN 
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\00.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:05.54, start: 0.000000, bitrate: 174 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 137 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\01.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.71, start: 0.000000, bitrate: 269 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 242 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\02.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.71, start: 0.000000, bitrate: 285 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 245 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\03.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.04, start: 0.000000, bitrate: 275 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 239 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\04.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.04, start: 0.000000, bitrate: 286 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 250 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\05.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 281 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 249 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\06.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 281 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 249 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\07.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 150 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 115 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\08.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 201 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 166 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\09.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 247 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 214 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\10.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 247 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 214 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\11.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 131 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 95 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\12.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 194 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 159 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\13.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:05.88, start: 0.000000, bitrate: 207 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 169 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\14.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.04, start: 0.000000, bitrate: 335 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 300 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\15.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.88, start: 0.000000, bitrate: 365 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 342 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\16.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.88, start: 0.000000, bitrate: 384 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 362 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\17.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:02.88, start: 0.000000, bitrate: 390 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 368 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\18.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.04, start: 0.000000, bitrate: 386 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 363 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\19.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:06.71, start: 0.000000, bitrate: 204 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 169 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\20.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 194 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 159 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\21.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 194 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 159 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\22.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 208 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 169 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\23.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:06.21, start: 0.000000, bitrate: 204 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 166 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\24.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:00:03.21, start: 0.000000, bitrate: 173 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 134 kb/s, 24 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 32 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler
  
  Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '\VID\MOVIE.mp4':
  
    Metadata:
  
      major_brand     : isom
  
      minor_version   : 512
  
      compatible_brands: isomiso2avc1mp41
  
      encoder         : Lavf58.35.101
  
    Duration: 00:01:29.05, start: 0.000000, bitrate: 239 kb/s
  
      Stream #0:0(und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p, 1920x1080 [SAR 1:1 DAR 16:9], 203 kb/s, 23.53 fps, 24 tbr, 24k tbn, 48 tbc (default)
  
      Metadata:
  
        handler_name    : VideoHandler
  
      Stream #0:1(und): Audio: mp3 (mp4a / 0x6134706D), 24000 Hz, mono, fltp, 30 kb/s (default)
  
      Metadata:
  
        handler_name    : SoundHandler

  I have not been able yet to reproduce the issue with a smaller set of movies, in the meantime if you would to get a copy I would have to upload an archive to a link so you can have them on your side.

  Alternatively, if you would like me to provide additional info from these steps let me know what commands and I will be happy to provide.

  Thank you.

• Video created via ffmpeg will not play on iPhone 10 or Huawei Android using Chrome

  17 février 2020, par MHatton

  I have created a video from a image and adding an MP3 file. It plays fine on my Moto G Android phone and on my desktop, but a collegue has said it will not play on his iPhone 10 or Huawei Android phone running Chrome.

  Does the following ffmpeg need an extra command adding to make the created MP4 more compatible across devices ?

  ffmpeg -loop 1 -i 6f4aa5dfefc4dd32186f41315ad9d1e2-0.png -i "download.mp3" -c:v libx264 -tune stillimage -c:a aac -b:a 192k -pix_fmt yuv420p -shortest aw-slide0.mp4