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  • How to increase conversions to meet your business goals

    8 septembre 2020, par Joselyn Khor — Analytics Tips, Marketing

     Through optimizing your messaging, content, or your page layouts, you can increase conversions by getting your visitors through a clear pathway to achieve your business goals.

    Conversion Rate Optimization

    When we talk about optimizing websites to improve and increase conversions, we’re really talking about conversion rate optimization (CRO).

    CRO is the process of learning what the most valuable content/aspect of your website is and how to best optimize this for your visitors to increase its chance to convert. It typically involves generating ideas for elements on your site or app that can be improved, learning which pathways visitors are most likely going to take to conversion and then validating those assumptions through A/B testing and multivariate testing to transform learning into actionable insights.

    Conversion Rate

    The conversion rate is expressed as a % and the goal for any business should be to increase the % of conversions for any given goal e.g. in February a website had 200 newsletter sign-ups from 1,000 visitors on its sign-up page, a conversion rate of 20%. CRO should be used to increase the sign-up rate from 20% to 25%, and then eventually from 25% to 30% and so on.

    CRO cheat sheet

    You need to consider your website or business’ objectives (bigger picture) as well as your website goals (smaller achievements). Whatever the aim of your website, it’s crucial for this to be your starting point. Figure out what you want your website to do and what you want visitors to get from it. When you do that, you’ll know what conversions to focus on.
    • Define your business/website’s objectives. Do you want the website to drive sales ? Is the website a hub to raise awareness for a charity ? Do you want to increase readership for your news site ?
    • Define what your conversion goals are. This helps you narrow your focus so you follow a path to meet your overall objectives. By defining these, you clarify for yourself the next actions you should take, such as wanting to funnel users through to a sign up landing page. Then you’ll need to optimize and test your sign up landing page. If conversions are low, then tweak it and measure the results until you find you’ve increased conversion rates.
    • Conversion goals can include :
      • Purchases in your ecommerce store
      • eBook downloads
      • Sign ups to your mailing list
      • Visitors successfully filling in a contact form
    • Figure out what your Key Performance Indicators (KPIs) are and the metrics you need to focus on to achieve them.

    1. Set goals

    “Make Sure Goals Are Clearly Understood. To prove the value of an analytics-focused company, any project you take on needs to have clear goals. If you don’t have a goal in mind you’ll fail. Everyone involved in the project needs to be aligned around the goals.”

    - Lean Analytics : Use Data to Build a Better Startup Faster

    A goal is the measure of a successful action that you want your visitors to take. The more goals you track, the more you can learn about behavioural changes as you implement and modify paths that lead to conversions over time.

    Matomo goal feature

    You’ll understand which channels and campaigns (SEO, PPC, newsletter, blogging etc.) are converting the best for your business, which cities/countries are most popular, what devices are working and how engaged your visitors are before converting. Learn more

    2. Set Heatmaps

    This is vital to show how your visitors are engaging with your website, blog pages, signup and sales pages. If you want to learn how your visitors really engage with your website to increase conversions, Heatmaps lets you see the results visually without any guesswork.

    Matomo's heatmaps feature

    By showing where your visitors try to click, move the mouse or how far down they’re scrolling on each page, you can effortlessly discover how your visitors truly engage with your most important web pages. Rather than guessing, rely on facts to prove if the changes you make actually improve your website or not. Learn more

    How to improve conversion rates with Heatmaps :

    • If you’ve got important information that will sell your service/product or bring you loyal followers, make sure it’s in the hot zones as shown in your heatmaps.
    • Try to rearrange parts of your pages to see if that increases engagement.
    • Make it easy for people to take important actions by having the CTA above-the-fold where 100% of visitors see it. Make sure you don’t clutter this section with too many messages or actions.
    • You can also identify areas to add links as heatmaps shows where people want to click.
    • Find what content is most popular on the page

    3. Session Recordings

    This is a conversion research technique where you learn what your users are trying to do and make sure your website is optimized to give them what they want. With Session Recordings you can playback all the interactions your visitors took on your website, such as clicks, mouse movements, scrolls, resizes, form interactions and page changes in a video. Truly understand how real visitors are using your website and what experiences they’re having.

    Also, by understanding what’s working you’re increasing the usability of your website, Session Recordings allow you to identify problem areas as well as where users are getting stuck. Learn more

    Session Recordings

    How to improve conversion rates with Session Recordings : For example, on a product landing page, you see your visitor highlighting specific words and putting it into search. With this you can observe what they’re trying to find and what they’re actually interested in. As you tweak the page to ensure what the visitor wants can be easily found, you’re taking steps to increase the chance for more conversions.

    4. A/B Testing

    Test anything and test anywhere to increase your conversions. Grow your website by comparing different versions of your landing pages to determine what works best for your users. Subtle tweaks across different versions of your landing pages can have a significant impact on converting incoming traffic.

    Matomo's a/b testing feature

    The changes for each landing page could be :

    • A different headline
    • Less copy vs more copy
    • Different calls-to-action
    • Colour schemes, forms, fonts, links, testimonials,
    • Or, it could be an entirely different page layout altogether.

    The idea is to see if either page A or page B (or C or D) was most successful in getting your visitors to the next step in the conversion funnel. Learn more

    How Matomo used A/B Testing : For our sign up page we tested three different CTAs and found how phrasing words differently could help improve conversion rates. Both “Start improving your websites” and “Start converting more users now” were stronger CTAs and converted 7% more than, “Start my free 30-day trial”.

    5. Form Analytics

    Form Analytics gives you powerful insights into how your visitors interact with your forms (like cart, sign-up and checkout forms).

    Form Analytics

    Online forms can come in thousands of different variations. It’s an area on your website that if not done right, could lead to you missing out on converting a large portion of your visitors. Rely on facts when you change your forms. Learn more

    How to improve conversion rates with Form Analytics : By proving whether your form is doing better when you change it and by how much. This lets you consistently increase form submission rates (conversions) on your website which is crucial to the success of your business.

    6. Funnels

    At a glance you will learn the steps (actions, events and pages) your users go through to the desired outcomes you want them to achieve whether it’s a sale, sign-up or any other particular goal you have defined.

    Funnels feature

    Looking at the entire conversion funnel and focusing on usability, you’ll be able to identify where your visitors are having problems, where they aren’t understanding the flow of your webpages and identify obstacles that get in the way of your users reaching that end goal. Learn more

    How to improve conversion rates with Funnels : Learn what makes your visitors take action (or what stops them) in progressing to the next step in the conversion funnel. At each step, you’ll discover what content/layout resonates with your visitors and you can optimize your website to have the greatest impact on your business.

    7. Behaviour

    This is one of the most important features to help you optimize your website for conversions. Learning visitor behaviour is a driving force to increase conversions. How ? It lets you identify where you could be taking action to increase conversions. You get to learn first-hand what content or feature on your site is or isn’t working for your visitors. 

    Behaviour feature

    Engagement is essential to help increase conversion rates. If your visitors aren’t interested in the content on your site, then there’s very little chance they’ll be interested in what you have to offer. Learn more

    How to improve conversion rates with Behaviour : Get started by reducing bounce rates on important pages, testing messaging on your most popular entry pages, testing on the highest exit pages to reduce visitors leaving the site, learning pathways through Users Flow and Transitions to see if users are taking pathways that lead them to conversions or are the journeys currently long or go in odd directions. Discover how your visitors are responding to your content. The happier your visitors are to stay on your site, the more likely they’ll be able to move through the journey to help you achieve the goals you’ve set for your site.

    Do privacy-focused industries need conversion optimization ?

    For industries that place extra emphasis on privacy and security, Matomo is a complete analytics tool that can cater for all your needs. You get the full benefits of a web analytics and conversion optimization platform as well as peace of mind knowing Matomo places emphasis on security/privacy and adheres strictly to GDPR.

    If you operate in a data sensitive industry like in government, healthcare, finance, education etc. you can rest assured knowing your user’s privacy is respected and that you will have 100% data ownership.

    Other conversion optimization metrics in Matomo to look at :

    Get a good indication that your conversion optimization efforts are working by knowing where to look and this starts by going through the metrics in your analytics. Below we list how you can make a start.

    “Best” metrics are hard to determine so you’ll need to ask yourself what you want your site to do. How do you want your users to behave or what kind of customer journey do you want them to have ?

    You can start with :

    • Decreasing abandonment rate
    • Decreasing bounce rate
    • Increasing interactions per visit
    • Reducing exit rates on pages that significantly impact your visitors to leave your site
    • Constantly test and learn what content resonates with your visitors
    • Look to advance more users through each stage of the conversion funnel
    • Improve your forms to increase submission rates
    • Always improve the conversion rate % for your goals e.g. if you currently have a 5% conversion rate for selling a product, aim for 10% ; if 30% of your visitors are downloading your e-book, then aim for 40%, then 50% and so on.

    Through optimizing your messaging, content or your page layouts, you will increase conversions by getting your visitors through a clear pathway to meet your website’s goal.

  • Four Trends Shaping the Future of Analytics in Banking

    27 novembre 2024, par Daniel Crough — Banking and Financial Services

    While retail banking revenues have been growing in recent years, trends like rising financial crimes and capital required for generative AI and ML tech pose significant risks and increase operating costs across the financial industry, according to McKinsey’s State of Retail Banking report.

     

    Today’s financial institutions are focused on harnessing AI and advanced analytics to make their data work for them. To be up to the task, analytics solutions must allow banks to give consumers the convenient, personalised experiences they want while respecting their privacy.

     

    In this article, we’ll explore some of the big trends shaping the future of analytics in banking and finance. We’ll also look at how banks use data and technology to cut costs and personalise customer experiences.

    So, let’s get into it.

    Graph showing average age of IT applications in insurance (18 years)

    This doesn’t just represent a security risk, it also impacts the usability for both customers and employees. Does any of the following sound familiar ?

    • Only specific senior employees know how to navigate the software to generate custom reports or use its more advanced features.
    • Customer complaints about your site’s usability or online banking experience are routine.
    • Onboarding employees takes much longer than necessary because of convoluted systems.
    • Teams and departments experience ‘data siloing,’ meaning that not everyone can access the data they need.

    These are warning signs that IT systems are ready for a review. Anyone thinking, “If it’s not broken, why fix it ?” should consider that legacy systems can also present data security risks. As more countries introduce regulations to protect customer privacy, staying ahead of the curve is increasingly important to avoid penalties and litigation.

    And regulations aren’t the only trends impacting the future of financial institutions’ IT and analytics.

    4 trends shaping the future of analytics in banking

    New regulations and new technology have changed the landscape of analytics in banking.

    New privacy regulations impact banks globally

    The first major international example was the advent of GDPR, which went into effect in the EU in 2018. But a lot has happened since. New privacy regulations and restrictions around AI continue to roll out.

    • The European Artificial Intelligence Act (EU AI Act), which was held up as the world’s first comprehensive legislation on AI, took effect on 31 July 2024.
    • In Europe’s federated data initiative, Gaia-X’s planned cloud infrastructure will provide for more secure, transparent, and trustworthy data storage and processing.
    • The revised Payment Services Directive (PSD2) makes payments more secure and strengthens protections for European businesses and consumers, aiming to create a more integrated and efficient payments market.

    But even businesses that don’t have customers in Europe aren’t safe. Consumer privacy is a hot-button issue globally.

    For example, the California Consumer Privacy Act (CCPA), which took effect in January, impacts the financial services industry more than any other. Case in point, 34% of CCPA-related cases filed in 2022 were related to the financial sector.

    California’s privacy regulations were the first in the US, but other states are following closely behind. On 1 July 2024, new privacy laws went into effect in Florida, Oregon, and Texas, giving people more control over their data.

    Share of CCPA cases in the financial industry in 2022 (34%)

    One typical issue for companies in the banking industry is that their privacy measures regarding user data collected from their website are much less lax than those in their online banking system.

    It’s better to proactively invest in a privacy-centric analytics platform before you get tangled up in a lawsuit and have to pay a fine (and are forced to change your system anyway). 

    And regulatory compliance isn’t the only bonus of an ethical analytics solution. The right alternative can unlock key customer insights that can help you improve the user experience.

    The demand for personalised banking services

    At the same time, consumers are expecting a more and more streamlined personal experience from financial institutions. 86% of bank employees say personalisation is a clear priority for the company. But 63% described resources as limited or only available after demonstrating clear business cases.

    McKinsey’s The data and analytics edge in corporate and commercial banking points out how advanced analytics are empowering frontline bank employees to give customers more personalised experiences at every stage :

    • Pre-meeting/meeting prep : Using advanced analytics to assess customer potential, recommend products, and identify prospects who are most likely to convert
    • Meetings/negotiation : Applying advanced models to support price negotiations, what-if scenarios and price multiple products simultaneously
    • Post-meeting/tracking : Using advanced models to identify behaviours that lead to high performance and improve forecast accuracy and sales execution

    Today’s banks must deliver the personalisation that drives customer satisfaction and engagement to outperform their competitors.

    The rise of AI and its role in banking

    With AI and machine learning technologies becoming more powerful and accessible, financial institutions around the world are already reaping the rewards.

    McKinsey estimates that AI in banking could add $200 to 340 billion annually across the global banking sector through productivity gains.

    • Credit card fraud prevention : Algorithms analyse usage to flag and block fraudulent transactions.
    • More accurate forecasting : AI-based tools can analyse a broader spectrum of data points and forecast more accurately.
    • Better risk assessment and modelling : More advanced analytics and predictive models help avoid extending credit to high-risk customers.
    • Predictive analytics : Help spot clients most likely to churn 
    • Gen-AI assistants : Instantly analyse customer profiles and apply predictive models to suggest the next best actions.

    Considering these market trends, let’s discuss how you can move your bank into the future.

    Using analytics to minimise risk and establish a competitive edge 

    With the right approach, you can leverage analytics and AI to help future-proof your bank against changing customer expectations, increased fraud, and new regulations.

    Use machine learning to prevent fraud

    Every year, more consumers are victims of credit and debit card fraud. Debit card skimming cases nearly doubled in the US in 2023. The last thing you want as a bank is to put your customer in a situation where a criminal has spent their money.

    This not only leads to a horrible customer experience but also creates a lot of internal work and additional costs.Thankfully, machine learning can help identify suspicious activity and stop transactions before they go through. For example, Mastercard’s fraud prevention model has improved fraud detection rates by 20–300%.

    A credit card fraud detection robot

    Implementing a solution like this (or partnering with credit card companies who use it) may be a way to reduce risk and improve customer trust.

    Foresee and avoid future issues with AI-powered risk management

    Regardless of what type of financial products organisations offer, AI can be an enormous tool. Here are just a few ways in which it can mitigate financial risk in the future :

    • Predictive analytics can evaluate risk exposure and allow for more informed decisions about whether to approve commercial loan applications.
    • With better credit risk modelling, banks can avoid extending personal loans to customers most likely to default.
    • Investment banks (or individual traders or financial analysts) can use AI- and ML-based systems to monitor market and trading activity more effectively.

    Those are just a few examples that barely scratch the surface. Many other AI-based applications and analytics use cases exist across all industries and market segments.

    Protect customer privacy while still getting detailed analytics

    New regulations and increasing consumer privacy concerns don’t mean banks and financial institutions should forego website analytics altogether. Its insights into performance and customer behaviour are simply too valuable. And without customer interaction data, you’ll only know something’s wrong if someone complains.

    Fortunately, it doesn’t have to be one or the other. The right financial analytics solution can give you the data and insights needed without compromising privacy while complying with regulations like GDPR and CCPA.

    That way, you can track usage patterns and improve site performance and content quality based on accurate data — without compromising privacy. Reliable, precise analytics are crucial for any bank that’s serious about user experience.

    Use A/B testing and other tools to improve digital customer experiences

    Personalised digital experiences can be key differentiators in banking and finance when done well. But there’s stiff competition. In 2023, 40% of bank customers rated their bank’s online and mobile experience as excellent. 

    Improving digital experiences for users while respecting their privacy means going above and beyond a basic web analytics tool like Google Analytics. Invest in a platform with features like A/B tests and user session analysis for deeper insights into user behaviour.

    Diagram of an A/B test with 4 visitors divided into two groups shown different options

    Behavioural analytics are crucial to understanding customer interactions. By identifying points of friction and drop-off points, you can make digital experiences smoother and more engaging.

    Matomo offers all this and is a great GDPR-compliant alternative to Google Analytics for banks and financial institutions

    Of course, this can be challenging. This is why taking an ethical and privacy-centric approach to analytics can be a key competitive edge for banks. Prioritising data security and privacy will attract other like-minded, ethically conscious consumers and boost customer loyalty.

    Get privacy-friendly web analytics suitable for banking & finance with Matomo

    Improving digital experiences for today’s customers requires a solid web analytics platform that prioritises data privacy and accurate analytics. And choosing the wrong one could even mean ending up in legal trouble or scrambling to reconstruct your entire analytics setup.

    Matomo provides privacy-friendly analytics with 100% data accuracy (no sampling), advanced privacy controls and the ability to run A/B tests and user session analysis within the same platform (limiting risk and minimising costs). 

    It’s easy to get started with Matomo. Users can access clear, easy-to-understand metrics and plenty of pre-made reports that deliver valuable insights from day one. Form usage reports can help banks and fintechs identify potential issues with broken links or technical glitches and reveal clues on improving UX in the short term.

    Over one million websites, including some of the world’s top banks and financial institutions, use Matomo for their analytics.

    Start your 21-day free trial to see why, or book a demo with one of our analytics experts.

  • Organic Traffic : What It Is and How to Increase It

    19 septembre 2023, par Erin — Analytics Tips

    Organic traffic can be a website’s most valuable source of visitors. But it can also be the hardest form of traffic to acquire. While paid ads can generate traffic almost instantly, you need to invest time and energy into growing traffic from search engines.

    And it all starts with understanding exactly what organic traffic is. 

    If you want to understand what organic traffic is, how to measure it and how to generate more of it, then this article is for you.

    What is organic traffic ?

    Organic traffic is the visitors your website receives from the unpaid results on search engines like Google, Bing and DuckDuckGo. 

    The higher your website ranks in the search engine results pages and the more search terms your website ranks for, the more organic traffic your site will receive. 

    Organic traffic is highly valued by marketers, partly because it has a much higher clickthrough rate than PPC ads. Research shows the top organic result has a 39.8% CTR compared to just 2.1% for paid ads.

    So, while you can pay to appear at the top of search engines (using a platform like Google Ads, for instance), you probably won’t receive as much traffic as you would if you were to rank organically in the same search engine.

    What other types of traffic are there ? 

    Organic traffic isn’t the only type of traffic your website can get. You can also receive traffic from the following channels :

    Direct

    People familiar with your site may visit it directly, either by entering your URL into their browser or accessing it through a bookmarked link ; both scenarios are counted as direct traffic.

    Social

    Social traffic includes visits to your website from a social media platform. For example, if someone shares a link to your website on Facebook, any user who clicks on it will be counted as social traffic. 

    Websites

    Social media isn’t the only way for someone to share a link to your website. Any time a visitor finds your website by clicking on a link on another website, it will be counted as “websites”. This is also known as referral traffic on some analytics platforms. 

    Campaign

    Campaign traffic encompasses both paid and unpaid traffic sources. Paid sources include advertising on search engines and social media (also known as PPC or pay-per-click), as well as collaborations with influencers and sponsorships. Unpaid sources, such as your organisation’s email newsletters, cross-promotions with other businesses and other similar methods, are also part of this mix. 

    In simpler terms, it’s the traffic you deliberately direct to your site, and you utilise campaign tracking URLs to measure how these efforts impact your ROI.

    A word on multi-touch attribution

    If you are interested in learning more about types of traffic to track conversions, then it’s important to understand multi-touch attribution. The truth is most customers won’t just use a single traffic channel to find your website. In reality, the modern customer journey has multiple touchpoints, and customers may first find your site through an ad and then search for more about your brand on Google before going directly to your website. 

    You are at risk of under or overestimating the effectiveness of a marketing channel without using multi-touch attribution tracking. With this marketing analytics model, you can accurately weigh the impact of every channel and allocate budgets accordingly. 

    What are the benefits of organic traffic ?

    Getting more organic traffic is a common marketing goal for many companies. And it’s not surprising why. There’s a lot to love about organic traffic. 

    For starters, it’s arguably the most cost-effective traffic your site can receive. You will still need to pay to create and distribute organic content (whether it’s a blog post or product page). You don’t need to pay for it to show up in a search engine. You continue to get value from organic traffic long after you’ve created the page, too. A good piece of organic content can receive high volumes of monthly visitors for years. That’s a stark difference from paid ads, where traffic stops as soon as you turn off the ad. 

    It also puts your website in front of a massive audience, with Google alone processing over 3.5 billion searches every day. There’s a good chance that if your target audience is looking for a solution to their problems, they start with Google. 

    Organic traffic is fantastic at building brand awareness. Usually, users aren’t searching for a specific brand or company. They are searching for informational keywords (“how to brew the perfect cup of coffee”) or unbranded transactional keywords (“best home workout machine”). In both cases, customers can use search engines to become aware of your brand. 

    Finally, organic traffic brings in high-quality leads at every marketing funnel stage. Because users are searching for informational and transactional keywords, your site can receive visits from buyers at every stage of the marketing funnel, giving you multiple chances to convert them and helping to increase the number of touch points you have.

    How to check your website’s organic traffic

    You don’t need to complete complex calculations to determine your site’s organic traffic. A web analytics solution like Matomo will accurately measure your site’s organic traffic. 

    In Matomo, on the left-hand sidebar, you can access organic traffic data by clicking Acquisition and then selecting All Channels.

    You’ll find a detailed breakdown of all traffic sources, including organic traffic, within the specified timeframe. The report is set to the current day by default, but you can view organic traffic metrics over a day, week, month, year or a date range of your choice.

    If you want to take things further, you can get a detailed view of organic visitors by creating a custom report for “Visitors from Search Engines only.” By creating a custom report with the segment “Channel Type is search”, you’ll be able to combine other metrics like average actions per visit, bounce rate, goal conversions, etc., to create a comprehensive report on your organic traffic and the behavior of these visitors.

    Matomo also lets you integrate Google, Bing and Yahoo search consoles directly into your Matomo Analytics to monitor keyword performance.

    How to increase organic traffic

    Follow these six tips if you want to increase the web traffic you get organically from search engines. 

    Create more and better content

    Here’s the reality : Most websites don’t get much traffic from Google. Only 40% of sites rank on the first page, and just 23% sit in the top three results. 

    Let’s take quality first. The best content tends to rise to the top of search engines. That’s because it gets shared more, receives more backlinks and gets more user engagement. So, if you want to appear at the top of Google results, creating mediocre content probably won’t cut it. You need to go above and beyond what is already there. 

    But you can’t just create one fantastic piece of content and expect to receive thousands of visitors. You need multiple pages targeting as many search terms as possible. The more pages search engines index, the more opportunities you have to rank. Or, to put it another way, the more shots you take, the greater your chances of scoring. 

    Use keyword research tools

    While creating great content is essential, you want to ensure that content targets the right keywords. These keywords receive a suitable amount of traffic and are easy to rank for. 

    Keyword research tools like Ahrefs of Semrush are the easiest way to find high-traffic topics to write about. Specifically, you want to aim for long-tail keywords. These are search terms that contain three or more words. Think “Nike men’s basketball shoe” rather than “basketball shoe.”

    A keyword research report for "Basketball shoe"

    As you can see, long tail keywords have a lower monthly search volume (250 vs. 1,100 using the example above) than broad terms but are much easier to rank for (14 vs. 41 Keyword Difficulty).

    A keywords research report for Nike Men's basketball shoe

    While the above tools can help you find new topics to write about, Matomo’s Search Engine Keywords Performance plugin can help highlight topics you have already covered that could be expanded.

    Use Matomo's Search Engine Keywords Performance Plugin to see which keywords visitors use t find your website

    The plugin automatically connects to APIs from all significant search engines and imports all the keywords people search for when clicking on your websites into your Matomo report. 

    If you find a cluster of keywords on the same topic that generates a lot of visitors, it may be worth creating even more content on that topic. Similarly, if there’s a topic you think you have covered but isn’t generating much traffic, you can look at revising and refreshing your existing content to try to rank higher. 

    Build high-quality backlinks

    Backlinks are arguably the most important Google ranking factor and the primary way Google assesses the authoritativeness of your site and content. Backlinks strongly and positively correlate with traffic — at least according to 67.5% of respondents in a uSERP industry survey. 

    There are plenty of ways you can create high-quality backlinks that Google loves. Strategies include :

    • Creating and promoting the best content about a given topic
    • Guest posting on high-authority websites
    • Building relationships with other websites

    Ensure you avoid building low-quality spam links at all costs — such as private blog networks (PBNs), forum and comment spam links and directory links. These links won’t help your content to rank higher, and Google may even penalise your entire site if you build them. 

    Find and fix any technical Search Engine Optimisation (SEO) issues

    Search engines like Google need to be able to quickly and accurately crawl and index your website to rank your content. Unfortunately, many sites suffer from technical issues that impede search engine bots. 

    The good news is that certain tools make these issues easy to spot. Take the Matomo SEO Web Vitals feature, for instance. This lets you track a set of core web vital metrics, including :

    • Page Speed Score
    • First Contentful Paint (FCP)
    • Final Input Delay (FID)
    • Last Contentful Paint (LCP)
    • Cumulative Layout Shift (CLS)

    Take things even further by identifying major bugs and issues with your site. Crashes and other issues that impact user experience can also hurt your SEO and organic traffic efforts — so it’s best to eliminate them as soon as they occur. 

    See which bugs cause your site to crash and how you can recreate them

    Use Matomo’s Crash Analytics feature to get precise bug location information as well as the user’s interactions that triggered, the device they were using, etc. Scheduled reporting and alerts allow you to automate this task and instantly detect bugs as soon as they occur.

    Improve your on-page SEO

    As well as fixing technical issues, you should spend time optimising specific elements of your website to improve how it ranks in search engines. 

    There are several on-page elements you should optimise :

    • Image alt tags
    • URLs
    • Headings
    • Title tags
    • Internal links

    Your goal should be to include a target keyword in each element above. For example, your URL should be something like yoursite.com/keyword.

    It’s best to err on the side of caution here. Avoid adding too many keywords to each of these elements. This is called keyword stuffing, and Google may slap your site with a penalty. 

    Track your content’s performance

    One final way to increase organic traffic is to use an analytics platform to understand what content needs improving and which pages can be removed.

    Use Matomo's heatmap to see how customers interact with your wesbite

    Use an analytics platform like Matomo to see which pages generate the most organic traffic and which lag behind. This can help you prioritise your SEO efforts while highlighting pages that add no value. These pages can be completely revamped, redirected to another page or removed if appropriate. 

    Conclusion

    Organic traffic is arguably the most valuable traffic source your site can acquire. It is essential to monitor organic traffic levels and take steps to increase your organic traffic. 

    A good analytics platform can help you do both. Matomo’s powerful, open-source web analytics solution protects your data and your users’ privacy, while providing the SEO tools you need to send your organic traffic levels soaring. 

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