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• Make better marketing decisions with attribution modeling

  19 décembre 2017, par InnoCraft

  Do you suspect some traffic sources are not getting the rewards they deserve ? Do you want to know how much credit each of your marketing channel actually gets ?

  When you look at which referrers contribute the most to your goal conversions or purchases, Matomo (Piwik) shows you only the referrer of the last visit. However, in reality, a visitor often visits a website multiple times from different referrers before they convert a goal. Giving all credit to the referrer of the last visit ignores all other referrers that contributed to a conversion as well.

  You can now push your marketing analysis to the next level with attribution modeling and finally discover the true value of all your marketing channels. As a result, you will be able to shift your marketing efforts and spending accordingly to maximize your success and stop wasting resources. In marketing, studying this data is called attribution modeling.

  Get the true value of your referrers

  Attribution is a premium feature that you can easily purchase from the Matomo (Piwik) marketplace.

  Once installed, you will be able to :

  • identify valuable referrers that you did not see before
  • invest in potential new partners
  • attribute a new level of conversion
  • make this work very easily by filling just a couple of form information

  Identify valuable referrers that you did not see before

  You probably have hundreds or even thousands of different sources listed within the referrer reports. We also guess that you have the feeling that it is always the same referrers which are credited of conversions.
  Guess what, those data are probably biased or at least are not telling you the whole story.
  Why ? Because by default, Matomo (Piwik) only attributes all credit to the last referrer.

  

  It is likely that many non credited sources played a role in the conversion process as well as people often visit your website several times before converting and they may come from different referrers.

  This is exactly where attribution modeling comes into play. With attribution modeling, you can decide which touchpoint you want to study. For example, you can choose to give credit to all the referrers a single visitor came from each time the user visits your website, and not only look at the last one. Without this feature, chances are, that you have spent too much money and / or efforts on the wrong referrer channels in the past because many referrers that contributed to conversions were ignored. Based on the insights you get by applying different attribution models, you can make better decisions on where to shift your marketing spending and efforts.

  Invest in potential new partners

  Once you apply different attribution models, you will find out that you need to consider a new list of referrers which you before either over- or under-estimated in terms of how much they contributed to your conversions. You probably did not identify those sources before because Matomo (Piwik) shows only the last referrer before a conversion. But you can now also look at what these newly discovered referrers are saying about your company, looking for any advertising programs they may offer, getting in contact with the owner of the website, and more.

  Apply up to 6 different attribution models

  By default, Matomo (Piwik) is attributing the conversion to the last referrer only. With attribution modeling you can analyze 6 different models :

  • Last Interaction : the conversion is attributed to the last referrer, even if it is a direct access.
  • Last Non-Direct : the conversion is attributed to the last referrer, but not in the case of a direct access.
  • First Interaction : the conversion is attributed to the first referrer which brought you the visit.
  • Linear : whatever the number of referrers which brought you the conversion, they will all get the same value.
  • Position Based : first and last referrer will be attributed 40% each the conversion value, the remaining 60% is divided between the rest of the referrers.
  • Time Decay : this attribution model means that the closer to the date of the conversion is, the more your last referrers will get credit.

  Those attribution models will enable you to analyze all your referrers deeply and increase your conversions.

  Let’s look at an example where we are comparing two models : “last interaction” and “first interaction”. Our goal is to identify whether some referrers that we are currently considering as less important, are finally playing a serious role in the total amount of conversions :

  

  Comparing Last Interaction model to First Interaction model

  Here it is interesting to observe that the website www.hongkiat.com is bringing almost 90% conversion more with the first interaction model rather than the last one.

  As a result we can look at this website and take the following actions :

  • have a look at the message on this website
  • look at opportunities to change the message
  • look at opportunities to display extra marketing messages
  • get in contact with the owner to identify any other communication opportunities

  The Multi Channel Attribution report

  Attribution modeling in Matomo (Piwik) does not require you to add any tracking code. The only thing you need is to install the plugin and let the magic happen.
  Simple as pie is the word you should keep in mind for this feature. Once installed, you will find the report within the goal section, just above the goals you created :

  

  The Multi Attribution menu

  There you can select the attribution model you would like to apply or compare.

  Attribution modeling is not just about playing with a new report. It is above all an opportunity to increase the number of conversions by identifying referrers that you may have not recognized as valuable in the past. To grow your business, it is crucial to identify the most (and least) successful channels correctly so you can spend your time and money wisely.

  Learn more about Multi Channel Conversion Attribution

  The post Make better marketing decisions with attribution modeling appeared first on Analytics Platform - Matomo.

• Make better marketing decisions with attribution modeling

  19 décembre 2017, par InnoCraft — Community, Plugins

  Do you suspect some traffic sources are not getting the rewards they deserve ? Do you want to know how much credit each of your marketing channel actually gets ?

  When you look at which referrers contribute the most to your goal conversions or purchases, Piwik shows you only the referrer of the last visit. However, in reality, a visitor often visits a website multiple times from different referrers before they convert a goal. Giving all credit to the referrer of the last visit ignores all other referrers that contributed to a conversion as well.

  You can now push your marketing analysis to the next level with attribution modeling and finally discover the true value of all your marketing channels. As a result, you will be able to shift your marketing efforts and spending accordingly to maximize your success and stop wasting resources. In marketing, studying this data is called attribution modeling.

  Get the true value of your referrers

  Attribution is a premium feature that you can easily purchase from the Piwik marketplace.

  Once installed, you will be able to :

  • identify valuable referrers that you did not see before
  • invest in potential new partners
  • attribute a new level of conversion
  • make this work very easily by filling just a couple of form information

  Identify valuable referrers that you did not see before

  You probably have hundreds or even thousands of different sources listed within the referrer reports. We also guess that you have the feeling that it is always the same referrers which are credited of conversions.
  Guess what, those data are probably biased or at least are not telling you the whole story.
  Why ? Because by default, Piwik only attributes all credit to the last referrer.

  

  It is likely that many non credited sources played a role in the conversion process as well as people often visit your website several times before converting and they may come from different referrers.

  This is exactly where attribution modeling comes into play. With attribution modeling, you can decide which touchpoint you want to study. For example, you can choose to give credit to all the referrers a single visitor came from each time the user visits your website, and not only look at the last one. Without this feature, chances are, that you have spent too much money and / or efforts on the wrong referrer channels in the past because many referrers that contributed to conversions were ignored. Based on the insights you get by applying different attribution models, you can make better decisions on where to shift your marketing spending and efforts.

  Invest in potential new partners

  Once you apply different attribution models, you will find out that you need to consider a new list of referrers which you before either over- or under-estimated in terms of how much they contributed to your conversions. You probably did not identify those sources before because Piwik shows only the last referrer before a conversion. But you can now also look at what these newly discovered referrers are saying about your company, looking for any advertising programs they may offer, getting in contact with the owner of the website, and more.

  Apply up to 6 different attribution models

  By default, Piwik is attributing the conversion to the last referrer only. With attribution modeling you can analyze 6 different models :

  • Last Interaction : the conversion is attributed to the last referrer, even if it is a direct access.
  • Last Non-Direct : the conversion is attributed to the last referrer, but not in the case of a direct access.
  • First Interaction : the conversion is attributed to the first referrer which brought you the visit.
  • Linear : whatever the number of referrers which brought you the conversion, they will all get the same value.
  • Position Based : first and last referrer will be attributed 40% each the conversion value, the remaining 60% is divided between the rest of the referrers.
  • Time Decay : this attribution model means that the closer to the date of the conversion is, the more your last referrers will get credit.

  Those attribution models will enable you to analyze all your referrers deeply and increase your conversions.

  Let’s look at an example where we are comparing two models : “last interaction” and “first interaction”. Our goal is to identify whether some referrers that we are currently considering as less important, are finally playing a serious role in the total amount of conversions :

  

  Comparing Last Interaction model to First Interaction model

  Here it is interesting to observe that the website www.hongkiat.com is bringing almost 90% conversion more with the first interaction model rather than the last one.

  As a result we can look at this website and take the following actions :

  • have a look at the message on this website
  • look at opportunities to change the message
  • look at opportunities to display extra marketing messages
  • get in contact with the owner to identify any other communication opportunities

  The Multi Channel Attribution report

  Attribution modeling in Piwik does not require you to add any tracking code. The only thing you need is to install the plugin and let the magic happen.
  Simple as pie is the word you should keep in mind for this feature. Once installed, you will find the report within the goal section, just above the goals you created :

  

  The Multi Attribution menu

  There you can select the attribution model you would like to apply or compare.

  Attribution modeling is not just about playing with a new report. It is above all an opportunity to increase the number of conversions by identifying referrers that you may have not recognized as valuable in the past. To grow your business, it is crucial to identify the most (and least) successful channels correctly so you can spend your time and money wisely.

  Learn more about Multi Channel Conversion Attribution

• Piwik SSO options and why is it useful ?

  8 novembre 2017, par Piwik Core Team — Plugins

  Bored with typing again and again different logins and passwords for each service you have access to ? Would you like to add hundreds or thousands of users with different roles to your Piwik at once ? Would you like to save time and effort of managing your users while increasing the security in your business ? Guess what, Piwik has come up with great features to do just that.

  But what is a SSO ?

  Before introducing you to new Piwik features, let me explain what a SSO is.
  SSO is the acronym for Single Sign On. As its name suggests this authentication process allows a user to access multiple applications with one set of login credentials.

  Advantages of using a SSO are numerous :

  • improving security, for example when an employee is leaving your company, how can you check that all his credentials have been removed ?
  • reducing employees time-wasters such as having to enter logins/passwords each time.
  • providing a centralized database for administrators. They can then easily manage permissions of all employees saving them heaps of time.
  • reduces support costs related to authentication / accounts management.

  In order to provide SSO options, two Piwik plugins have been developed and are available on the marketplace :

  • SAML
  • LDAP

  SAML

  

  SAML stands for “Security Assertion Markup Language”, it is a standard in order to exchange authentication and authorization between an identity provider (OneLogin, Okta, Ping Identity, ADFS, Google, Salesforce, SharePoint…) and a service provider.
  An identity provider is an online service that authenticates users on the Internet by using security tokens.

  Are you wondering if your business or organization is using any of these providers ? We recommend to ask your operations team or sysadmin.

  At InnoCraft, we developed a plugin in order to allow SSO with SAML for Piwik. It can ensure consistent access control across the enterprise and external providers, potentially reducing support costs related to authentication and accounts management.

  The installation process is straightforward. All you need is to get the SAML premium feature from the marketplace. Once installed, you will access the SAML configuration interface through the admin where you can configure various settings :

  • SAML Status
  • Identity Provider (Entity ID, SSO endpoint info, Public x509 certificate)
  • Just-in-time provisioning and Mapping attributes
  • Access Synchronization
  • Advanced settings

  

  From there you will need to follow our detailed documentation to have it up and running :
  https://piwik.org/docs/login-saml/.
  Once finished, you will then be able to use SAML to authenticate to your Piwik account :

  

  As all premium features, SAML is eligible to a 30-day period money back guarantee, so do not hesitate to have it a try.

  LDAP

  

  LDAP stands for Lightweight Directory Access Protocol. As its names implies LDAP is a directory, hosted on a server, which organizes the data about people in your company.
  Thanks to the LDAP plugin, Piwik can be connected to your LDAP infrastructure and then use all its power in order to give each individual an access with different rights according to their needs.

  Let’s say that you have 1,000 employees within a company and they all need right now an access to the analytics reports in Piwik with different roles. This is what LDAP can do.

  Moreover if your business or organization is already using LDAP, we recommend using the LDAP connector for Piwik for better security, to stop wasting time of your users and sysadmins, and to reduce the costs related to account management.

  You understood it well. LDAP is a plugin which saves a LOT of time within an organization. Here is a preview of the settings part :

  

  LDAP has been developed by the Piwik core team and is available as a Free plugin on the marketplace.

  Try it now within the marketplace

  If you are surprised by the possibilities that Piwik is offering in terms of plugins, the good news is that many other plugins are waiting for you on the marketplace. Check out our premium marketplace which offers state-of-the-art plugins to get the most out of Piwik.

  And if you are a developer feel free to create your own plugin, a detailed documentation is available at : https://developer.piwik.org/guides/getting-started-part-1.