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Sur d’autres sites (9364)

  • Matomo Celebrates 15 Years of Building an Open-Source & Transparent Web Analytics Solution

    30 juin 2022, par Matthieu Aubry — About, Community
    &lt;script type=&quot;text/javascript&quot;&gt;<br />
           if ('function' === typeof window.playMatomoVideo){<br />
           window.playMatomoVideo(&quot;brand&quot;, &quot;#brand&quot;)<br />
           } else {<br />
           document.addEventListener(&quot;DOMContentLoaded&quot;, function() { window.playMatomoVideo(&quot;brand&quot;, &quot;#brand&quot;); });<br />
           }<br />
      &lt;/script&gt;

    Fifteen years ago, I realised that people (myself included) were increasingly integrating the internet into their everyday lives, and it was clear that it would only expand in the future. It was an exciting new world, but the amount of personal data shared online, level of tracking and lack of security was a growing concern. Google Analytics was just launched then and was already gaining huge traction – so data from millions of websites started flowing into Google’s database, creating what was then the biggest centralised database about people worldwide and their actions online.

    So as a young engineering student, I decided we needed to build an open source and transparent solution that could help make the internet more secure and private while still providing organisations with powerful insights. I aimed to create a win-win solution for businesses and their digital consumers.

    And in 2007, I started developing Matomo with the help from Scott Switzer and Jennifer Langdon (who offered me an internship and support).   

    All thanks to the Matomo Community

    We have reached significant milestones and made major changes over the last 15 years, but we wouldn’t be where we are today without the Matomo Community.

    So I would like to celebrate and thank the hundreds of volunteer developers who have donated their time to develop Matomo, the thousands of contributors who provided feedback to improve Matomo, the countless supportive forum members, our passionate team of 40 at Matomo, the numerous translators who have translated Matomo and the 1.5 million websites that choose Matomo as their analytics platform.

    Matomo's Birthday
    Team Meetup in Paris in 2012

    Matomo has been a community effort built on the shoulders of many, and we will continue to work for you. 

    So let’s look at some milestones we have achieved over the last 15 years.

    Looking back on milestones in our timeline

    2007

    • Birth of Matomo
    • First alpha version released

    2008

    • Release first public 0.1.0 version

    2009

    • 50,000 websites use Matomo

    2010

    • Matomo first stable 1.0.0 released
    • Mobile app launched

    2011

    • Released Ecommerce Analytics, Custom Variables, First Party Cookies

    • Released Privacy control features (first of many privacy features to come !)

    2012

    • Released Log Analytics feature
    • 1 Million Downloads !
    • 300,000 websites worldwide use Matomo

    2013

    • Matomo is now available in 50 languages !
    • Matomo brand redesign

    2016

    2017

    • Launched Matomo Cloud service 
    • Released Multi Channel Conversion Attribution Premium Feature, Custom Reports Premium Feature, Login Saml Premium Feature, WooCommerceAnalytics Premium Feature and Heatmap & Session Recording Premium Feature 

    2018

    2019

    2020

    2021

    • 1,000,000 websites worldwide use Matomo
    • including 30,000 active Matomo for WordPress installations
    • Released SEO Web Vitals, Advertising Conversion Export and Tracking Spam Prevention feature

    2022

    • Released WP Statistics to Matomo importer

    Our efforts continue

    While we’ve seen incredible growth over the years, our work doesn’t stop there. In fact, we’re only just getting started.

    Today over 55% of the internet continues to use privacy-threatening web analytics solutions, while 1.5% uses Matomo. So there are still great strides to be made to create a more private internet, and joining the Matomo Community is one way to support this movement.

    There are many ways to get involved too, such as :

    So what comes next for Matomo ?

    The future of Matomo is approachable, powerful and flexible. We’re strengthening the customers’ voice, expanding our resources internally (we’re continuously hiring !) and conducting rigorous customer research to craft a tool that balances usability and functionality.

    I look forward to the next 15 years and seeing what the future holds for Matomo and our community.

  • 11 of the Most Effective Conversion Rate Optimisation Best Practices

    14 février 2024, par Erin

    Driving more traffic to your website is hard work, but it’s still only half the battle. 

    You don’t just need to acquire new users ; you need to make sure as many convert as possible to make your digital marketing efforts worthwhile.

    That’s why improving your site’s conversion rate is so important. It will also help you get more value from your existing traffic source and keep you in line with your competitors. It’s also probably a lot easier than you think — especially if you adopt optimisation strategies that have been proven to be profitable time and time again. 

    In this article, we’ll show some of the most powerful, innovative and tried-and-tested conversion rate optimisation strategies you can implement immediately. 

    What is conversion rate optimisation ?

    First, let’s look at what conversion rate optimisation means. Conversion rate optimisation is the practice of improving elements of your website to increase the number of users who take a desired action and turn visitors into customers. 

    Common conversion goals include :

    • Making a purchase
    • Adding an item to a shopping cart
    • Signing up for a newsletter
    • Registering for a free trial
    • Downloading an ebook
    • Watching a video

    It doesn’t matter what your goal is. Using one of the following conversion rate optimisation best practices can send your conversions soaring. 

    11 conversion rate optimisation best practices 

    Are you ready to roll up your sleeves and get to work ? Then use one or more of the following best practices to improve your return on investment. 

    Set a clear goals and hypothesis

    When running an A/B or multivariate test, you need a clear idea of what you are testing and why. 

    A goal (a statement about what you want to achieve) and a hypothesis (a statement about what you expect to happen) clarify the problem you are trying to solve and give you a definitive way to judge the experiment’s results. 

    Confused ? Just use this template :

    We aim to [insert goal] by testing [insert test] on [insert page]. We expect that [insert test] will increase [insert metric] because [insert reason].

    Make sure your goals are directly related to the experiment. If you are testing your CTA button, the goal should be getting more users to click the button. It shouldn’t be a goal further down the conversion funnel, like making a purchase. 

    Start with A/B tests

    A/B testing is one of the easiest and most effective ways to run experiments to improve your current conversion rate. So, it’s no wonder that the A/B testing software market was expected to be worth $1.2 billion in 2023 and hit $3.6 billion by 2033. 

    Also known as split testing, A/B testing allows you to directly compare the conversion performance of two elements on your page, like the colour of your CTA button or your headline copy.

    A screenshot of an A/B test using Matomo

    You can go even further with multivariate testing, which lets you test two or more changes against a single control. 

    For example, the screenshot above shows the results of a multivariate test between a standard header, a wide header and a small header using Matomo’s A/B testing tool. As you can see, the wider header has a much higher conversion, and the increase was statistically significant. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Tweak your CTAs

    Calls to action (CTAs) are page elements that prompt users to respond immediately. They are usually buttons but can also be images or plain text links. 

    What your CTAs say, how they look, and where they are placed can greatly impact your site’s conversion rates. As such, this is one of the elements you’ll want to optimise first. 

    There are several tweaks you can test, including your CTA’s :

    • Colour 
    • Length 
    • Copy
    • Placement 

    You can even test the impact of removing CTA banners and using text-based CTAs on your conversion rates.

    You should test out personalising CTAs, too. Research shows that personalised CTAs perform 202% better than standard calls to action. 

    Revise your web copy

    You can use several strategies to improve your website’s copy and generate more conversions. 

    Optimising copy for search engines can increase traffic and generate more conversions, for example. But that shouldn’t make your copy any less impactful. Bear search engines in mind, by all means, but make sure you are speaking to the needs and desires of your potential customers. Your copy needs to convince users that your product can solve their problems. 

    Nowhere is this more important than your headlines. These will be the first thing users read, so make sure they sell your USP and highlight pain points.

    Don’t just guess at the kind of messaging that will move the needle, however. Constantly test new headlines and continue doing so even after you’ve started seeing success. The results may surprise you. TruckersReport, a site that helps people become truck drivers, boosted opt-ins by 21.7% by revising its landing page headline, among other changes. 

    Make sure there are no spelling mistakes in your copy, either. Misspelt words, poor grammar and bad formatting make your website look unprofessional and untrustworthy. Even if the rest of your copy is incredibly enticing, these rookie errors can be enough to turn customers off. 

    Simplify your site’s navigation

    A website’s navigation is an often overlooked factor in conversion rate optimisation, but simplifying it can make it much easier for users to take action. 

    If you’ve ever used a poorly designed e-commerce store, you know how confusing and overwhelming bad navigation can be. Research shows that a whopping 82% of stores don’t divide their navigation into manageable chunks. 

    The trick is to simplify your navigation as much as possible. As you can see in the screenshot below, our navigation only has five headers and a call to action. It’s easy to find exactly what you’re looking for, and you can’t miss the big green CTA button. 

    A screenshot of the navigation menu on Matomo

    Alternatively, you can test what happens when you completely remove your navigation. Brands usually do this on landing pages where the only action they want the user to take is to make a purchase. 

    It’s exactly the strategy we’ve used on our free trial landing page. 

    Leverage heatmaps

    Analytics tools — and heatmaps in particular — can help you understand user behaviour and optimise accordingly. 

    Heatmaps are a visual representation of user interaction on your page. Red and yellow represent high levels of user interaction, and blue and green represent low levels of interaction.

    Screenshot of Matomo heatmap feature

    As you can see in the screenshot above, our CTA button has some of the highest levels of engagement on the page, telling us that it’s well-positioned. Given the focus on the site’s navigation, we can also assume we are correct to have a CTA button in there — something we can confirm using our web analytics to see how many users click on it.

    Reduce load time

    Speed matters when it comes to conversions. Fact. 

    Research shows a huge difference in conversion rates between quick and slow sites. For example, a site that loads in one second converts three times better than a site that loads in five seconds. 

    That’s why using a web analytics tool is vital to understand page load times and act accordingly if you think slow speeds are hampering your conversions.

    A screenshot of page load times in Matomo

    Identifying your slowest pages is easy with Matomo. Just sort your pages by the Avg. Use the page load time metric on the page performance report to identify the pages you want to drive conversions. 

    Next, take steps to improve your page’s load time by :

    • Compressing images
    • Compressing code files or using a more lightweight theme
    • Removing unnecessary plugins
    • Using a content delivery network
    • Improving your hosting

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Add more trust signals

    Trust is essential when you’re trying to convince customers to make a purchase. In fact, consumers rate trust as one of the top three buying factors, far above a brand’s reputation and whether they love the brand. 

    Adding trust signals to your landing pages, such as customer testimonials, customer reviews, case studies, and other forms of social proof, can transform your conversion rates. If consumers see real people and businesses buy from you, they’ll feel reassured to do the same.

    Trust signals on the Matomo website

    It’s a strategy we use ourselves. Just look at the screenshot from our homepage above. Immediately after our free trial CTA, we display the logos of well-known brands that use our product. 

    Security-focused trust signals are also powerful if you are an online store. Installing an SSL certificate, showing logos of trusted payment providers (like PayPal and Mastercard) can convince people they are spending money at a legitimate store.

    Improve your site’s mobile experience

    More and more people are accessing the internet via their smartphones. In 2022, for instance, there were five billion unique mobile Internet users, meaning more than 60% of the internet population used a smartphone to browse online. 

    Moreover, 76% of U.S. adults make purchases using their smartphones. 

    That means you need to ensure your site’s mobile experience is on-point to increase conversions. 

    Your site should use a mobile-first design, meaning it works perfectly on smartphones and then scales up for desktop users. 

    Trust the data

    Opinions are a fantastic form of inspiration for new A/B tests. But they should never be trusted over cold, hard data. If your test shows the opposite of what you and your team thought would happen, then trust the data and not yourself.

    With that in mind, ensure you collect qualitative and quantitative data during your experiments. Web analytics should always form the backbone of conversion tests, but don’t forget to also use heatmaps, screen recordings, and customer surveys. 

    Keep testing

    There’s no such word as “finished” in the world of A/B testing. Continual testing is key if you want to convert more website visitors. 

    Make sure you aren’t stopping tests prematurely, either. Make sure every A/B and multivariate test reaches a sample size that makes the test statistically significant. 

    Understand your users better with Matomo 

    Whether you run an e-commerce store, a SaaS company, or a service-based business, implementing these conversion rate optimisation best practices could be an easy way to lower your bounce rate and boost your conversion rates.

    But remember, best practices aren’t clear-cut rules. What works for one website may not work for yours. That’s why running your own tests and understanding your visitors’ behaviour is important. 

    Matomo’s web analytics platform is the perfect tool for doing just that. Not only does it come with the tools you need to optimise your conversion rate (like an A/B testing tool, heatmaps and session recordings), but you can also trust the data. Unlike Google Analytics 4 and other tools, Matomo doesn’t use data sampling meaning you have 100% accurate data from which to make better decisions. It’s GDPR compliant and can run cookieless, so no need for cookie consent banners (excluding in the UK and Germany).

    Discover how you can improve your website’s conversions with Matomo by starting a free 21-day trial, no credit card required.

  • Catalyst Open Source Academy

    16 janvier 2015, par Matthieu Aubry — Community

    The Open Source Academy is an initiative designed to provide training and work experience for young New Zealand technologists. Catalyst organises the Academy to show young technologists how to participate in open source communities and to fully explore their passion for IT through freely available open source tools.

    It has been running annually since 2011. We are proud that Piwik project could participate in the Academy again this year !

    What students got done

    It’s amazing what a few young students can get done in four days of participating in an open source project like Piwik ! They were able to quickly get started with Piwik, and continued to make useful contributions to the Piwik analytics platform.

    New Darkness theme

    Liam has created a new dark theme for Piwik called Darkness.

    Darkness theme

    To create the theme, Liam had to improve Piwik core stylesheets and created this pull request : Reuse the LESS variable for white color across all stylesheets.

    Accessibility improvements

    We were lucky to spend time with Julius, a Catalyst employee who is blind. He showed us in great detail how difficult and time consuming it can be for a blind user to use Piwik. For example we noticed how complicated it was for Julius to navigate the menus, to get to the main content, and to use the calendar and the Website selector. During this presentation we also noticed that Piwik was not yet usable with the keyboard.

    As a result of this session with Julius we got to work with the students to improve accessibility in Piwik.

    Accessibility session on Piwik

    (photo source)

    List of accessibility improvements

    All these pull requests were created by the students and have been successfully merged into Piwik :

    To learn more about accessibility in Piwik check out this issue on our tracker.

    Summary

    Working with young students was fun and interesting. We were excited to see how much they got done in such a short time !

    At Piwik and Piwik PRO we are committed to building the best open analytics platform, and we will continue to support students who want to take part in the Piwik adventure.

    Be well,