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  • Error transcoding with FFmpeg : Error : Output format hls is not available

    6 mai 2024, par asif mohmd

    I am using FFmpeg library to transcode a video file into multiple resolutions and create an HLS (HTTP Live Streaming) master playlist.

    


    It takes a video file as input but its does give me the output with HLS playlist.I got a error called "Output format hls is not available". Only the Output directory is creating

    


    I am using FFMpeg 7.0 full build version and also tried older versions and ffmpeg essentials and also tried chocolatey.

    


    if i remove the implementation of HLS from this code.it will create 4 different resolution videos in my output.

    


    Note:I just tried this same code on my friend MAC Book by only changing the setffmpegPath : "ffmpeg.setFfmpegPath("C :\ffmpeg\bin\ffmpeg.exe") ;" to his ffmpeg directory.
Its working perfectly in his mac book

    


    import "dotenv/config";&#xA;import * as fs from "fs";&#xA;import * as path from "path";&#xA;import ffmpeg from "fluent-ffmpeg";&#xA;import crypto from "crypto";&#xA;&#xA;ffmpeg.setFfmpegPath("C:\\ffmpeg\\bin\\ffmpeg.exe");&#xA;&#xA;export const FFmpegTranscoder = async (file: any): Promise<any> => {&#xA;  try {&#xA;    console.log("Starting script");&#xA;    console.time("req_time");&#xA;&#xA;    const randomName = (bytes = 32) =>&#xA;      crypto.randomBytes(bytes).toString("hex");&#xA;    const fileName = randomName();&#xA;    const directoryPath = path.join(__dirname, "..", "..", "input");&#xA;    const filePath = path.join(directoryPath, `${fileName}.mp4`);&#xA;&#xA;    if (!fs.existsSync(directoryPath)) {&#xA;      fs.mkdirSync(directoryPath, { recursive: true });&#xA;    }&#xA;&#xA;    const paths = await new Promise<any>((resolve, reject) => {&#xA;      fs.writeFile(filePath, file, async (err) => {&#xA;        if (err) {&#xA;          console.error("Error saving file:", err);&#xA;          throw err;&#xA;        }&#xA;        console.log("File saved successfully:", filePath);&#xA;&#xA;        try {&#xA;          const outputDirectoryPath = await transcodeWithFFmpeg(&#xA;            fileName,&#xA;            filePath&#xA;          );&#xA;          resolve({ directoryPath, filePath, fileName, outputDirectoryPath });&#xA;        } catch (error) {&#xA;          console.error("Error transcoding with FFmpeg:", error);&#xA;        }&#xA;      });&#xA;    });&#xA;    return paths;&#xA;  } catch (e: any) {&#xA;    console.log(e);&#xA;  }&#xA;};&#xA;&#xA;const transcodeWithFFmpeg = async (fileName: string, filePath: string) => {&#xA;  const directoryPath = path.join(&#xA;    __dirname,&#xA;    "..",&#xA;    "..",&#xA;    `output/hls/${fileName}`&#xA;  );&#xA;&#xA;  if (!fs.existsSync(directoryPath)) {&#xA;    fs.mkdirSync(directoryPath, { recursive: true });&#xA;  }&#xA;&#xA;  const resolutions = [&#xA;    {&#xA;      resolution: "256x144",&#xA;      videoBitrate: "200k",&#xA;      audioBitrate: "64k",&#xA;    },&#xA;    {&#xA;      resolution: "640x360",&#xA;      videoBitrate: "800k",&#xA;      audioBitrate: "128k",&#xA;    },&#xA;    {&#xA;      resolution: "1280x720",&#xA;      videoBitrate: "2500k",&#xA;      audioBitrate: "192k",&#xA;    },&#xA;    {&#xA;      resolution: "1920x1080",&#xA;      videoBitrate: "5000k",&#xA;      audioBitrate: "256k",&#xA;    },&#xA;  ];&#xA;&#xA;  const variantPlaylists: { resolution: string; outputFileName: string }[] = [];&#xA;&#xA;  for (const { resolution, videoBitrate, audioBitrate } of resolutions) {&#xA;    console.log(`HLS conversion starting for ${resolution}`);&#xA;    const outputFileName = `${fileName}_${resolution}.m3u8`;&#xA;    const segmentFileName = `${fileName}_${resolution}_%03d.ts`;&#xA;&#xA;    await new Promise<void>((resolve, reject) => {&#xA;      ffmpeg(filePath)&#xA;        .outputOptions([&#xA;          `-c:v h264`,&#xA;          `-b:v ${videoBitrate}`,&#xA;          `-c:a aac`,&#xA;          `-b:a ${audioBitrate}`,&#xA;          `-vf scale=${resolution}`,&#xA;          `-f hls`,&#xA;          `-hls_time 10`,&#xA;          `-hls_list_size 0`,&#xA;          `-hls_segment_filename ${directoryPath}/${segmentFileName}`,&#xA;        ])&#xA;        .output(`${directoryPath}/${outputFileName}`)&#xA;        .on("end", () => resolve())&#xA;        .on("error", (err) => reject(err))&#xA;        .run();&#xA;    });&#xA;    const variantPlaylist = {&#xA;      resolution,&#xA;      outputFileName,&#xA;    };&#xA;    variantPlaylists.push(variantPlaylist);&#xA;    console.log(`HLS conversion done for ${resolution}`);&#xA;  }&#xA;  console.log(`HLS master m3u8 playlist generating`);&#xA;&#xA;  let masterPlaylist = variantPlaylists&#xA;    .map((variantPlaylist) => {&#xA;      const { resolution, outputFileName } = variantPlaylist;&#xA;      const bandwidth =&#xA;        resolution === "256x144"&#xA;          ? 264000&#xA;          : resolution === "640x360"&#xA;          ? 1024000&#xA;          : resolution === "1280x720"&#xA;          ? 3072000&#xA;          : 5500000;&#xA;      ``;&#xA;      return `#EXT-X-STREAM-INF:BANDWIDTH=${bandwidth},RESOLUTION=${resolution}\n${outputFileName}`;&#xA;    })&#xA;    .join("\n");&#xA;  masterPlaylist = `#EXTM3U\n` &#x2B; masterPlaylist;&#xA;&#xA;  const masterPlaylistFileName = `${fileName}_master.m3u8`;&#xA;&#xA;  const masterPlaylistPath = `${directoryPath}/${masterPlaylistFileName}`;&#xA;  fs.writeFileSync(masterPlaylistPath, masterPlaylist);&#xA;  console.log(`HLS master m3u8 playlist generated`);&#xA;  return directoryPath;&#xA;};&#xA;</void></any></any>

    &#xA;

    My console.log is :

    &#xA;

        Starting script&#xA;    HLS conversion starting for 256x144&#xA;    Error transcoding with FFmpeg: Error: Output format hls is not available&#xA;        at C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\fluent-ffmpeg\lib\capabilities.js:589:21&#xA;        at nextTask (C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\async\dist\async.js:5791:13)&#xA;        at next (C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\async\dist\async.js:5799:13)&#xA;        at C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\async\dist\async.js:329:20&#xA;        at C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\fluent-ffmpeg\lib\capabilities.js:549:7&#xA;        at handleExit (C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\fluent-ffmpeg\lib\processor.js:170:11)&#xA;        at ChildProcess.<anonymous> (C:\Users\asifa\Desktop\Genius Grid\Transcode-service\node_modules\fluent-ffmpeg\lib\processor.js:184:11)&#xA;        at ChildProcess.emit (node:events:518:28)&#xA;        at ChildProcess.emit (node:domain:488:12)&#xA;        at Process.ChildProcess._handle.onexit (node:internal/child_process:294:12) &#xA;</anonymous>

    &#xA;

    I am using Windows 11 and FFMpeg version 7.0. I repeatedly checked, using CMD commands, that my FFMpeg was installed correctly and confirmed the environment variables path, experimented with various FFMpeg versions, and tried with FFMpeg full build Chocolatey package.

    &#xA;

    In Command Line its working perfectly :

    &#xA;

    PS C:\Users\asifa\Desktop\test fmmpeg> ffmpeg -hide_banner -y -i .\SampleVideo_1280x720_30mb.mp4 -vf scale=w=640:h=360:force_original_aspect_ratio=decrease -c:a aac -b:v 800k -c:v h264 -b:a 128k -f hls -hls_time 14 -hls_list_size 0 -hls_segment_filename beach/480p_%03d.ts beach/480p.m3u8&#xA;Input #0, mov,mp4,m4a,3gp,3g2,mj2, from &#x27;.\SampleVideo_1280x720_30mb.mp4&#x27;:&#xA;  Metadata:&#xA;    major_brand     : isom&#xA;    minor_version   : 512&#xA;    compatible_brands: isomiso2avc1mp41&#xA;    creation_time   : 1970-01-01T00:00:00.000000Z&#xA;    encoder         : Lavf53.24.2&#xA;  Duration: 00:02:50.86, start: 0.000000, bitrate: 1474 kb/s&#xA;  Stream #0:0[0x1](und): Video: h264 (Main) (avc1 / 0x31637661), yuv420p(progressive), 1280x720 [SAR 1:1 DAR 16:9], 1086 kb/s, 25 fps, 25 tbr, 12800 tbn (default)&#xA;      Metadata:&#xA;        creation_time   : 1970-01-01T00:00:00.000000Z&#xA;        handler_name    : VideoHandler&#xA;        vendor_id       : [0][0][0][0]&#xA;  Stream #0:1[0x2](und): Audio: aac (LC) (mp4a / 0x6134706D), 48000 Hz, 5.1, fltp, 383 kb/s (default)&#xA;      Metadata:&#xA;        creation_time   : 1970-01-01T00:00:00.000000Z&#xA;        handler_name    : SoundHandler&#xA;        vendor_id       : [0][0][0][0]&#xA;Stream mapping:&#xA;  Stream #0:0 -> #0:0 (h264 (native) -> h264 (libx264))&#xA;  Stream #0:1 -> #0:1 (aac (native) -> aac (native))&#xA;Press [q] to stop, [?] for help&#xA;[libx264 @ 000001ef1288ec00] using SAR=1/1&#xA;[libx264 @ 000001ef1288ec00] using cpu capabilities: MMX2 SSE2Fast SSSE3 SSE4.2 AVX FMA3 BMI2 AVX2&#xA;[libx264 @ 000001ef1288ec00] profile High, level 3.0, 4:2:0, 8-bit&#xA;[libx264 @ 000001ef1288ec00] 264 - core 164 r3190 7ed753b - H.264/MPEG-4 AVC codec - Copyleft 2003-2024 - http://www.videolan.org/x264.html - options: cabac=1 ref=3 deblock=1:0:0 analyse=0x3:0x113 me=hex subme=7 psy=1 psy_rd=1.00:0.00 mixed_ref=1 me_range=16 chroma_me=1 trellis=1 8x8dct=1 cqm=0 deadzone=21,11 fast_pskip=1 chroma_qp_offset=-2 threads=11 lookahead_threads=1 sliced_threads=0 nr=0 decimate=1 interlaced=0 bluray_compat=0 constrained_intra=0 bframes=3 b_pyramid=2 b_adapt=1 b_bias=0 direct=1 weightb=1 open_gop=0 weightp=2 keyint=250 keyint_min=25 scenecut=40 intra_refresh=0 rc_lookahead=40 rc=abr mbtree=1 bitrate=800 ratetol=1.0 qcomp=0.60 qpmin=0 qpmax=69 qpstep=4 ip_ratio=1.40 aq=1:1.00&#xA;Output #0, hls, to &#x27;beach/480p.m3u8&#x27;:&#xA;  Metadata:&#xA;    major_brand     : isom&#xA;    minor_version   : 512&#xA;    compatible_brands: isomiso2avc1mp41&#xA;    encoder         : Lavf61.1.100&#xA;  Stream #0:0(und): Video: h264, yuv420p(progressive), 640x360 [SAR 1:1 DAR 16:9], q=2-31, 800 kb/s, 25 fps, 90k tbn (default)&#xA;      Metadata:&#xA;        creation_time   : 1970-01-01T00:00:00.000000Z&#xA;        handler_name    : VideoHandler&#xA;        vendor_id       : [0][0][0][0]&#xA;        encoder         : Lavc61.3.100 libx264&#xA;      Side data:&#xA;        cpb: bitrate max/min/avg: 0/0/800000 buffer size: 0 vbv_delay: N/A&#xA;  Stream #0:1(und): Audio: aac (LC), 48000 Hz, 5.1, fltp, 128 kb/s (default)&#xA;      Metadata:&#xA;        creation_time   : 1970-01-01T00:00:00.000000Z&#xA;        handler_name    : SoundHandler&#xA;        vendor_id       : [0][0][0][0]&#xA;        encoder         : Lavc61.3.100 aac&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_000.ts&#x27; for writing speed=15.5x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_001.ts&#x27; for writing speed=17.9x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_002.ts&#x27; for writing speed=17.3x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_003.ts&#x27; for writing speed=19.4x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_004.ts&#x27; for writing speed=19.3x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_005.ts&#x27; for writing speed=19.2x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_006.ts&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_007.ts&#x27; for writing speed=19.4x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_008.ts&#x27; for writing speed=19.5x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_009.ts&#x27; for writing speed=19.5x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_010.ts&#x27; for writing speed=19.4x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p_011.ts&#x27; for writing/A    =19.4x&#xA;[hls @ 000001ef12482040] Opening &#x27;beach/480p.m3u8.tmp&#x27; for writing&#xA;[out#0/hls @ 000001ef11d4e880] video:17094KiB audio:2680KiB subtitle:0KiB other streams:0KiB global headers:0KiB muxing overhead: unknown&#xA;frame= 4271 fps=485 q=-1.0 Lsize=N/A time=00:02:50.76 bitrate=N/A speed=19.4x&#xA;[libx264 @ 000001ef1288ec00] frame I:45    Avg QP:10.29  size: 60418&#xA;[libx264 @ 000001ef1288ec00] frame P:1914  Avg QP:14.53  size:  5582&#xA;[libx264 @ 000001ef1288ec00] frame B:2312  Avg QP:20.63  size:  1774&#xA;[libx264 @ 000001ef1288ec00] consecutive B-frames: 22.9% 11.9%  8.6% 56.6%&#xA;[libx264 @ 000001ef1288ec00] mb I  I16..4: 15.6% 32.1% 52.2%&#xA;[libx264 @ 000001ef1288ec00] mb P  I16..4:  0.3%  3.4%  1.2%  P16..4: 20.3% 10.0% 13.1%  0.0%  0.0%    skip:51.8%&#xA;[libx264 @ 000001ef1288ec00] mb B  I16..4:  0.1%  0.9%  0.4%  B16..8: 17.2%  5.6%  2.8%  direct: 2.0%  skip:71.0%  L0:41.5% L1:44.1% BI:14.4%&#xA;[libx264 @ 000001ef1288ec00] final ratefactor: 16.13&#xA;[libx264 @ 000001ef1288ec00] 8x8 transform intra:58.4% inter:51.7%&#xA;[libx264 @ 000001ef1288ec00] coded y,uvDC,uvAC intra: 86.7% 94.3% 78.8% inter: 12.6% 15.0% 4.5%&#xA;[libx264 @ 000001ef1288ec00] i16 v,h,dc,p: 17% 42% 14% 28%&#xA;[libx264 @ 000001ef1288ec00] i8 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 19% 11%  6%  7%  8%  8%  9%  9%&#xA;[libx264 @ 000001ef1288ec00] i4 v,h,dc,ddl,ddr,vr,hd,vl,hu: 23% 18% 12%  6%  9%  9%  8%  8%  7%&#xA;[libx264 @ 000001ef1288ec00] i8c dc,h,v,p: 44% 24% 20% 12%&#xA;[libx264 @ 000001ef1288ec00] Weighted P-Frames: Y:0.0% UV:0.0%&#xA;[libx264 @ 000001ef1288ec00] ref P L0: 78.3%  9.7%  8.8%  3.2%&#xA;[libx264 @ 000001ef1288ec00] ref B L0: 92.5%  6.0%  1.5%&#xA;[libx264 @ 000001ef1288ec00] ref B L1: 97.1%  2.9%&#xA;[libx264 @ 000001ef1288ec00] kb/s:819.63&#xA;[aac @ 000001ef128f7c80] Qavg: 452.137&#xA;

    &#xA;

    When I use the .on(&#x27;start&#x27;, (cmdline) => console.log(cmdline))} code with the -f hls command, the error "Output format hls is not available" appears, as previously mentioned. But my Console.log looks like this if I run my code without using -f hls command :

    &#xA;

    Without -f hls command

    &#xA;

    await new Promise<void>((resolve, reject) => {&#xA;  ffmpeg(filePath)&#xA;    .outputOptions([&#xA;      `-c:v h264`,&#xA;      `-b:v ${videoBitrate}`,&#xA;      `-c:a aac`,&#xA;      `-b:a ${audioBitrate}`,&#xA;      `-vf scale=${resolution}`,&#xA; &#xA;      `-hls_time 10`,&#xA;      `-hls_list_size 0`,&#xA;      `-hls_segment_filename ${directoryPath}/${segmentFileName}`,&#xA;    ])&#xA;    .output(`${directoryPath}/${outputFileName}`)&#xA;    .on(&#x27;start&#x27;, (cmdline) => console.log(cmdline)) &#xA;    .on("end", () => resolve())&#xA;    .on("error", (err) => reject(err))&#xA;    .run();&#xA;});&#xA;</void>

    &#xA;

    Console.log is :

    &#xA;

    `Starting script&#xA;File saved successfully: C:\Users\asifa\Desktop\Genius Grid\Transcode-service\input\c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1.mp4&#xA;HLS conversion starting for 256x144&#xA;ffmpeg -i C:\Users\asifa\Desktop\Genius Grid\Transcode-service\input\c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1.mp4 -y -c:v h264 -b:v 200k -c:a aac -b:a 64k -vf scale=256x144 -hls_time 10 -hls_list_size 0 -hls_segment_filename C:\Users\asifa\Desktop\Genius Grid\Transcode-service\output\hls\c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1/c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1_256x144_%03d.ts C:\Users\asifa\Desktop\Genius Grid\Transcode-service\output\hls\c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1/c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1_256x144.m3u8&#xA;Error transcoding with FFmpeg: Error: ffmpeg exited with code 2880417800: Unrecognized option &#x27;hls_segment_filename C:\Users\asifa\Desktop\Genius Grid\Transcode-service\output\hls\c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1/c9fcf43726e617a295b203d5acb7b81658b5f05f80eafc74cee21b053422fef1_256x144_%03d.ts&#x27;.&#xA;Error splitting the argument list: Option not found`&#xA;

    &#xA;

  • A Beginner’s Guide to Omnichannel Analytics

    14 avril 2024, par Erin

    Linear customer journeys are as obsolete as dial-up internet and floppy disks. As a marketing manager, you know better than anyone that customers interact with your brand hundreds of times across dozens of channels before purchasing. That can make tracking them a nightmare unless you build an omnichannel analytics solution. 

    Alas, if only it were that simple. 

    Unfortunately, it’s not enough to collect data on your customers’ complex journeys just by buying an omnichannel platform. You need to generate actionable insights by using marketing attribution to tie channels to conversions. 

    This article will explain how to build a useful omnichannel analytics solution that lets you understand and improve the customer journey.

    What is omnichannel analytics ?

    Omnichannel analytics collects and analyses customer data from every touchpoint and device. The goal is to collect all this omnichannel data in one place, creating a single, real-time, unified view of your customer’s journey.

    What is omnichannel analytics

    Unfortunately, most businesses haven’t achieved this yet. As Karen Lellouche Tordjman and Marco Bertini say :

    “Despite all the buzz around the concept of omnichannel, most companies still view customer journeys as a linear sequence of standardised touchpoints within a given channel. But the future of customer engagement transforms touchpoints from nodes along a predefined distribution path to full-blown portals that can serve as points of sale or pathways to many other digital and virtual interactions. They link to chatbots, kiosks, robo-advisors, and other tools that customers — especially younger ones — want to engage with.”

    However, doing so is more important than ever — especially when consumers have over 300 digital touchpoints, and the average number of touchpoints in the B2B buyer journey is 27.

    Not only that, but customers expect personalised experiences across every platform — that’s the kind you can only create when you have access to omnichannel data.

    A diagram showing how complex customer journeys are

    What might omnichannel analytics look like in practice for an e-commerce store ?

    An online store would integrate data from channels like its website, mobile app, social media accounts, Google Ads and customer service records. This would show how customers find its brand, how they use each channel to interact with it and which channels convert the most customers. 

    This would allow the e-commerce store to tailor marketing channels to customers’ needs. For instance, they could focus social media use on product discovery and customer support. Google Ads campaigns could target the best-converting products. While all this is happening, the store could also ensure every channel looks the same and delivers the same experience. 

    What are the benefits of omnichannel analytics ?

    Why go to all the trouble of creating a comprehensive view of the customer’s experience ? Because you stand to gain some pretty significant benefits when implementing omnichannel analytics.

    What are the benefits of omnichannel analytics?

    Understand the customer journey

    You want to understand how your customers behave, right ? No other method will allow you to fully understand your customer journey the way omnichannel analytics does. 

    It doesn’t matter how customers engage with your brand — whether that’s your website, app, social media profiles or physical stores — omnichannel analytics capture every interaction.

    With this 360-degree view of your customers, it’s easy to understand how they move between channels, where they encounter issues and what bottlenecks prevent them from converting. 

    Deliver better personalisation

    We don’t have to tell you that personalisation matters. But do you know just how important it is ? Since 56% of customers will become repeat buyers after a personalised experience, delivering them as often as possible is critical. 

    Omnichannel analytics helps in your quest for personalisation by highlighting the individual preferences of customer segments. For example, e-commerce stores can use omnichannel analytics to understand how shoppers behave across different devices and tailor their offers accordingly. 

    Upgrade the customer experience

    Omnichannel analytics gives you the insights to improve every aspect of the customer experience. 

    For starters, you can ensure a consistent brand experience across all your top channels by making sure they look and behave the same.

    Then, you can use omnichannel insights to tailor each channel to your customers’ requirements. For example, most people interacting with your brand on social media may seek support. Knowing that you can create dedicated support accounts to assist users. 

    Improve marketing campaigns

    Which marketing campaigns or traffic sources convert the most customers ? How can you improve these campaigns ? Omnichannel analytics has the answers. 

    When you implement omnichannel analytics you automatically track the performance of every marketing channel by attributing each conversion to one or more traffic sources. This lets you see whether Google Ads bring in more customers than your SEO efforts. Or whether social media ads are the most profitable acquisition channel. 

    Armed with this information, you can improve your marketing efforts — either by focusing on your profitable channels or rectifying problems that stop less profitable channels from converting.

    What are the challenges of omnichannel analytics ?

    There are three challenges when implementing an omnichannel analytics solution :

    What are the challenges of omnichannel analytics?
    • Complex customer journeys : Customer journeys aren’t linear and can be incredibly difficult to track. 
    • Regulatory and privacy issues : When you start gathering customer data, you quickly come up against consumer privacy laws. 
    • No underlying goal : There has to be a reason to go to all this effort, but brands don’t always have goals in mind before they start. 

    You can’t do anything about the first challenge. 

    After all, your customer journey will almost never be linear. And isn’t the point of implementing an omnichannel solution to understand these complex journeys in the first place ? Once you set up omnichannel analytics, these journeys will be much easier to decipher. 

    As for the other two :

    Using the right software that respects user privacy and complies with all major privacy laws will avoid regulatory issues. Take Matomo, for instance. Our software was designed with privacy in mind and is configured to follow the strictest privacy laws, such as GDPR. 

    Tying omnichannel analytics to marketing attribution will solve the final challenge by giving your omnichannel efforts a goal. When you tie omnichannel analytics to your marketing efforts, you aren’t just getting a 360-degree view of your customer journey for the sake of it. You are getting that view to improve your marketing efforts and increase sales.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    How to set up an omnichannel analytics solution

    Want to set up a seamless analytical environment that incorporates data from every possible source ? Follow these five steps :

    Choose one or more analytics providers

    You can use several tools to build an omnichannel analytics solution. These include web and app analytics tools, customer data platforms that centralise first-party data and business intelligence tools (typically used for visualisation). 

    Which tools you use will depend on your goals and your budget — the loftier your ambitions and the higher your budget, the more tools you can use. 

    Ideally, you should use as few tools as possible to capture your data. Most teams won’t need business intelligence platforms, for example. However, you may or may not need both an analytics platform and a customer data platform. Your decision will depend on how many channels your customers use and how well your analytics tool tracks everything.

    If it can capture web and app usage while integrating with third-party platforms like your back-end e-commerce platform, then it’s probably enough.

    Collect accurate data at every touchpoint 

    Your omnichannel analytics efforts hinge on the quantity and quality of data you can collect. You want to gather data from every touchpoint possible and store that data in as few places as possible. That’s why choosing as few tools as possible in the step above is so important. 

    So, where should you start ? Common data sources include :

    • Your website
    • Apps (iOS and Android)
    • Social media profiles
    • ERPs
    • PoS systems

    At the same time, make sure you’re tracking all relevant metrics. Revenue, customer engagement and conversion-focused metrics like conversion rate, dwell time, cart abandonment rate and churn rate are particularly important. 

    Set up marketing attribution

    Setting up marketing attribution (also known as multi-touch attribution) is essential to tie omnichannel data to business goals. It’s the only way to know exactly how valuable each marketing channel is and where each customer comes from. 

    You’ll want to use multi-touch attribution, given you have data from across the customer journey.

    Image of six different attribution models

    Multi-touch attribution models can include (but are not limited to) :

    • Linear : where each touchpoint is given equal weighting
    • Time decay : where touchpoints are more valuable the nearer they are to conversion
    • Position-based : where the first and last touch points are more valuable than all the others. 

    You don’t have to use just one of the models above, however. One of the benefits of using a web analytics tool like Matomo is that you can choose between different attribution models and compare them.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Create reports that help you visualise data

    Dashboards are your friend here. They’ll let you see KPIs at a glance, allowing you to keep track of day-to-day changes in your customer journey. Ideally, you’ll want a platform that lets you customise dashboard widgets so only relevant KPIs are shown. 

    A custom graph created in Matomo

    Setting up standard and custom reports is also important. Custom reports allow you to choose metrics and dimensions that align with your goals. They will also allow you to present your data most meaningfully to your team, increasing the likelihood they act upon insights. 

    Analyse data and take action

    Now that you have customer journey data at your fingertips, it’s time to analyse it. After all, there’s no point in implementing an omnichannel analytics solution if you aren’t going to take action. 

    If you’re unsure where to start, re-read the benefits we listed at the start of this article. You could use your omnichannel insights to improve your marketing campaigns by doubling down on the channels that bring in the best customers.

    Or you could identify (and fix) bottlenecks in the customer journey so customers are less likely to fall out of your funnel between certain channels. 

    Just make sure you take action based on your data alone.

    Make the most of omnichannel analytics with Matomo

    A comprehensive web and app analytics platform is vital to any omnichannel analytics strategy. 

    But not just any solution will do. When privacy regulations impede an omnichannel analytics solution, you need a platform to capture accurate data without breaking privacy laws or your users’ trust. 

    That’s where Matomo comes in. Our privacy-friendly web analytics platform ensures accurate tracking of web traffic while keeping you compliant with even the strictest regulations. Moreover, our range of APIs and SDKs makes it easy to track interactions from all your digital products (website, apps, e-commerce back-ends, etc.) in one place. 

    Try Matomo for free for 21 days. No credit card required.

  • ffmpeg produces duplicate pts with "wallclock_as_timestamps 1" option on MKV

    15 avril 2024, par Jax2171

    I need to get real time reference of every keyframe captured by an IP camera. The -wallclock_as_timestamps 1 option seems to do the trick for us, however we are forced to replace the TS output container with MKV to get a correct PTS epoch value 1712996356.833000.

    &#xA;

    Here is the ffmpeg command used :

    &#xA;

    ffmpeg -report -use_wallclock_as_timestamps 1 -rtsp_transport tcp -i rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0 -c:v copy -c:a aac -copyts -f matroska -y rec.mkv&#xA;

    &#xA;

    The capture process runs without any relevant worning or error messages.

    &#xA;

    However, playing the captured video with any player shows very short and evident but very annoying lags. Upon investigation I discovered that many frame PTSs have the same value. The command I used to show duplicate PTSs is as follows :

    &#xA;

    ffprobe -v error -show_entries frame=pkt_pts_time -select_streams v -of csv=p=0 rec.mkv | sort | uniq -d&#xA;

    &#xA;

    On a recording of about 10 minutes the result of the duplicate PTS is the following :

    &#xA;

    1713086493.367000&#xA;1713086493.368000&#xA;1713086493.370000&#xA;1713086493.372000&#xA;1713086543.714000&#xA;1713086558.793000&#xA;1713086558.817000&#xA;1713086558.872000&#xA;1713086561.780000&#xA;1713086564.642000&#xA;1713086564.657000&#xA;1713086564.778000&#xA;1713086565.794000&#xA;...&#xA;

    &#xA;

    I'm not sure if the lag problem is caused by this, however the problem does not occur with the TS container, which however I cannot use due to the PTS values being roundly 33 bit.

    &#xA;

    The -vsync 0 or -vsync 2 options on input or output didn't help.

    &#xA;

    This is the log using the -report option :

    &#xA;

        ffmpeg started on 2024-04-15 at 09:04:38&#xA;Report written to "ffmpeg-20240415-090438.log"&#xA;Log level: 48&#xA;Command line:&#xA;ffmpeg -report -stats -hide_banner -use_wallclock_as_timestamps 1 -rtsp_transport tcp -i "rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0" -c:v copy -c:a aac -copyts -f matroska -y rec.mkv&#xA;Splitting the commandline.&#xA;Reading option &#x27;-report&#x27; ... matched as option &#x27;report&#x27; (generate a report) with argument &#x27;1&#x27;.&#xA;Reading option &#x27;-stats&#x27; ... matched as option &#x27;stats&#x27; (print progress report during encoding) with argument &#x27;1&#x27;.&#xA;Reading option &#x27;-hide_banner&#x27; ... matched as option &#x27;hide_banner&#x27; (do not show program banner) with argument &#x27;1&#x27;.&#xA;Reading option &#x27;-use_wallclock_as_timestamps&#x27; ... matched as AVOption &#x27;use_wallclock_as_timestamps&#x27; with argument &#x27;1&#x27;.&#xA;Reading option &#x27;-rtsp_transport&#x27; ... matched as AVOption &#x27;rtsp_transport&#x27; with argument &#x27;tcp&#x27;.&#xA;Reading option &#x27;-i&#x27; ... matched as input url with argument &#x27;rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0&#x27;.&#xA;Reading option &#x27;-c:v&#x27; ... matched as option &#x27;c&#x27; (codec name) with argument &#x27;copy&#x27;.&#xA;Reading option &#x27;-c:a&#x27; ... matched as option &#x27;c&#x27; (codec name) with argument &#x27;aac&#x27;.&#xA;Reading option &#x27;-copyts&#x27; ... matched as option &#x27;copyts&#x27; (copy timestamps) with argument &#x27;1&#x27;.&#xA;Reading option &#x27;-f&#x27; ... matched as option &#x27;f&#x27; (force format) with argument &#x27;matroska&#x27;.&#xA;Reading option &#x27;-y&#x27; ... matched as option &#x27;y&#x27; (overwrite output files) with argument &#x27;1&#x27;.&#xA;Reading option &#x27;rec.mkv&#x27; ... matched as output url.&#xA;Finished splitting the commandline.&#xA;Parsing a group of options: global .&#xA;Applying option report (generate a report) with argument 1.&#xA;Applying option stats (print progress report during encoding) with argument 1.&#xA;Applying option hide_banner (do not show program banner) with argument 1.&#xA;Applying option copyts (copy timestamps) with argument 1.&#xA;Applying option y (overwrite output files) with argument 1.&#xA;Successfully parsed a group of options.&#xA;Parsing a group of options: input url rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0.&#xA;Successfully parsed a group of options.&#xA;Opening an input file: rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0.&#xA;[tcp @ 0x1646660] No default whitelist set&#xA;[tcp @ 0x1646660] Original list of addresses:&#xA;[tcp @ 0x1646660] Address 192.168.5.21 port 554&#xA;[tcp @ 0x1646660] Interleaved list of addresses:&#xA;[tcp @ 0x1646660] Address 192.168.5.21 port 554&#xA;[tcp @ 0x1646660] Starting connection attempt to 192.168.5.21 port 554&#xA;[tcp @ 0x1646660] Successfully connected to 192.168.5.21 port 554&#xA;[rtsp @ 0x1645e70] SDP:&#xA;v=0&#xA;o=- 2251950012 2251950012 IN IP4 0.0.0.0&#xA;s=Media Server&#xA;c=IN IP4 0.0.0.0&#xA;t=0 0&#xA;a=control:*&#xA;a=packetization-supported:DH&#xA;a=rtppayload-supported:DH&#xA;a=range:npt=now-&#xA;a=x-packetization-supported:IV&#xA;a=x-rtppayload-supported:IV&#xA;m=video 0 RTP/AVP 96&#xA;a=control:trackID=0&#xA;a=framerate:25.000000&#xA;a=rtpmap:96 H264/90000&#xA;a=fmtp:96 packetization-mode=1;profile-level-id=4D4028;sprop-parameter-sets=Z01AKKaAeAIn5ZuAgICgAAADACAAAAZQgAA=,aO48gAA=&#xA;a=recvonly&#xA;m=audio 0 RTP/AVP 97&#xA;a=control:trackID=1&#xA;a=rtpmap:97 MPEG4-GENERIC/16000&#xA;a=fmtp:97 streamtype=5;profile-level-id=1;mode=AAC-hbr;sizelength=13;indexlength=3;indexdeltalength=3;config=1408&#xA;a=recvonly&#xA;&#xA;[rtsp @ 0x1645e70] video codec set to: h264&#xA;[rtsp @ 0x1645e70] RTP Packetization Mode: 1&#xA;[rtsp @ 0x1645e70] RTP Profile IDC: 4d Profile IOP: 40 Level: 28&#xA;[rtsp @ 0x1645e70] Extradata set to 0x164af98 (size: 39)&#xA;[rtsp @ 0x1645e70] audio codec set to: aac&#xA;[rtsp @ 0x1645e70] audio samplerate set to: 16000&#xA;[rtsp @ 0x1645e70] audio channels set to: 1&#xA;[rtsp @ 0x1645e70] setting jitter buffer size to 0&#xA;[rtsp @ 0x1645e70] setting jitter buffer size to 0&#xA;[rtsp @ 0x1645e70] hello state=0&#xA;Failed to parse interval end specification &#x27;&#x27;&#xA;[h264 @ 0x164ab30] nal_unit_type: 7(SPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 8(PPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 7(SPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 8(PPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 7(SPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 8(PPS), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 5(IDR), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] Format yuvj420p chosen by get_format().&#xA;[h264 @ 0x164ab30] Reinit context to 1920x1088, pix_fmt: yuvj420p&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[h264 @ 0x164ab30] nal_unit_type: 1(Coded slice of a non-IDR picture), nal_ref_idc: 3&#xA;[rtsp @ 0x1645e70] All info found&#xA;Input #0, rtsp, from &#x27;rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0&#x27;:&#xA;  Metadata:&#xA;    title           : Media Server&#xA;  Duration: N/A, start: 1713164678.794625, bitrate: N/A&#xA;    Stream #0:0, 22, 1/90000: Video: h264 (Main), yuvj420p(pc, bt709, progressive), 1920x1080, 25 fps, 25 tbr, 90k tbn, 50 tbc&#xA;    Stream #0:1, 15, 1/16000: Audio: aac (LC), 16000 Hz, mono, fltp&#xA;Successfully opened the file.&#xA;Parsing a group of options: output url rec.mkv.&#xA;Applying option c:v (codec name) with argument copy.&#xA;Applying option c:a (codec name) with argument aac.&#xA;Applying option f (force format) with argument matroska.&#xA;Successfully parsed a group of options.&#xA;Opening an output file: rec.mkv.&#xA;[file @ 0x1699f30] Setting default whitelist &#x27;file,crypto,data&#x27;&#xA;Successfully opened the file.&#xA;Stream mapping:&#xA;  Stream #0:0 -> #0:0 (copy)&#xA;  Stream #0:1 -> #0:1 (aac (native) -> aac (native))&#xA;Press [q] to stop, [?] for help&#xA;cur_dts is invalid st:0 (0) [init:1 i_done:0 finish:0] (this is harmless if it occurs once at the start per stream)&#xA;cur_dts is invalid st:1 (0) [init:0 i_done:0 finish:0] (this is harmless if it occurs once at the start per stream)&#xA;detected 4 logical cores&#xA;[graph_0_in_0_1 @ 0x1682bb0] Setting &#x27;time_base&#x27; to value &#x27;1/16000&#x27;&#xA;[graph_0_in_0_1 @ 0x1682bb0] Setting &#x27;sample_rate&#x27; to value &#x27;16000&#x27;&#xA;[graph_0_in_0_1 @ 0x1682bb0] Setting &#x27;sample_fmt&#x27; to value &#x27;fltp&#x27;&#xA;[graph_0_in_0_1 @ 0x1682bb0] Setting &#x27;channel_layout&#x27; to value &#x27;0x4&#x27;&#xA;[graph_0_in_0_1 @ 0x1682bb0] tb:1/16000 samplefmt:fltp samplerate:16000 chlayout:0x4&#xA;[format_out_0_1 @ 0x187f2e0] Setting &#x27;sample_fmts&#x27; to value &#x27;fltp&#x27;&#xA;[format_out_0_1 @ 0x187f2e0] Setting &#x27;sample_rates&#x27; to value &#x27;96000|88200|64000|48000|44100|32000|24000|22050|16000|12000|11025|8000|7350&#x27;&#xA;[AVFilterGraph @ 0x164fd70] query_formats: 4 queried, 9 merged, 0 already done, 0 delayed&#xA;[matroska @ 0x169c330] get_metadata_duration returned: 0&#xA;Output #0, matroska, to &#x27;rec.mkv&#x27;:&#xA;  Metadata:&#xA;    title           : Media Server&#xA;    encoder         : Lavf58.45.100&#xA;    Stream #0:0, 0, 1/1000: Video: h264 (Main) (H264 / 0x34363248), yuvj420p(pc, bt709, progressive), 1920x1080, q=2-31, 25 fps, 25 tbr, 1k tbn, 90k tbc&#xA;    Stream #0:1, 0, 1/1000: Audio: aac (LC) ([255][0][0][0] / 0x00FF), 16000 Hz, mono, fltp, 69 kb/s&#xA;    Metadata:&#xA;      encoder         : Lavc58.91.100 aac&#xA;cur_dts is invalid st:0 (0) [init:1 i_done:0 finish:0] (this is harmless if it occurs once at the start per stream)&#xA;cur_dts is invalid st:1 (0) [init:1 i_done:0 finish:0] (this is harmless if it occurs once at the start per stream)&#xA;cur_dts is invalid st:0 (0) [init:1 i_done:0 finish:0] (this is harmless if it occurs once at the start per stream)&#xA;[matroska @ 0x169c330] Starting new cluster with timestamp 1713164678731 at offset 770 bytes&#xA;[matroska @ 0x169c330] Writing block of size 581 with pts 1713164678731, dts 1713164678731, duration 64 at relative offset 14 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 517 with pts 1713164678795, dts 1713164678795, duration 64 at relative offset 602 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 376900 with pts 1713164678872, dts 1713164678872, duration 40 at relative offset 1126 in cluster at offset 770. TrackNumber 1, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 8172 with pts 1713164678912, dts 1713164678912, duration 40 at relative offset 378034 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 672 with pts 1713164678912, dts 1713164678912, duration 64 at relative offset 386213 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 550 with pts 1713164679177, dts 1713164679177, duration 64 at relative offset 386892 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7654 with pts 1713164679178, dts 1713164679178, duration 40 at relative offset 387449 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7483 with pts 1713164679213, dts 1713164679213, duration 40 at relative offset 395110 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7703 with pts 1713164679242, dts 1713164679242, duration 40 at relative offset 402600 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 565 with pts 1713164679242, dts 1713164679242, duration 64 at relative offset 410310 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7650 with pts 1713164679271, dts 1713164679271, duration 40 at relative offset 410882 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 585 with pts 1713164679271, dts 1713164679271, duration 64 at relative offset 418539 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 8682 with pts 1713164679301, dts 1713164679301, duration 40 at relative offset 419131 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 8888 with pts 1713164679330, dts 1713164679330, duration 40 at relative offset 427820 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 506 with pts 1713164679330, dts 1713164679330, duration 64 at relative offset 436715 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 8019 with pts 1713164679360, dts 1713164679360, duration 40 at relative offset 437228 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7919 with pts 1713164679361, dts 1713164679361, duration 40 at relative offset 445254 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7822 with pts 1713164679361, dts 1713164679361, duration 40 at relative offset 453180 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 699 with pts 1713164679361, dts 1713164679361, duration 64 at relative offset 461009 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 619 with pts 1713164679361, dts 1713164679361, duration 64 at relative offset 461715 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7768 with pts 1713164679362, dts 1713164679362, duration 40 at relative offset 462341 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 8469 with pts 1713164679362, dts 1713164679362, duration 40 at relative offset 470116 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 601 with pts 1713164679362, dts 1713164679362, duration 64 at relative offset 478592 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 559 with pts 1713164679363, dts 1713164679363, duration 64 at relative offset 479200 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 8265 with pts 1713164679366, dts 1713164679366, duration 40 at relative offset 479766 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7766 with pts 1713164679406, dts 1713164679406, duration 40 at relative offset 488038 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 531 with pts 1713164679415, dts 1713164679415, duration 64 at relative offset 495811 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7753 with pts 1713164679446, dts 1713164679446, duration 40 at relative offset 496349 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 8274 with pts 1713164679486, dts 1713164679486, duration 40 at relative offset 504109 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 569 with pts 1713164679496, dts 1713164679496, duration 64 at relative offset 512390 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 8445 with pts 1713164679526, dts 1713164679526, duration 40 at relative offset 512966 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 522 with pts 1713164679535, dts 1713164679535, duration 64 at relative offset 521418 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7922 with pts 1713164679566, dts 1713164679566, duration 40 at relative offset 521947 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7954 with pts 1713164679606, dts 1713164679606, duration 40 at relative offset 529876 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 503 with pts 1713164679615, dts 1713164679615, duration 64 at relative offset 537837 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 11167 with pts 1713164679646, dts 1713164679646, duration 40 at relative offset 538347 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 503 with pts 1713164679655, dts 1713164679655, duration 64 at relative offset 549521 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 10534 with pts 1713164679686, dts 1713164679686, duration 40 at relative offset 550031 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7607 with pts 1713164679726, dts 1713164679726, duration 40 at relative offset 560572 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 478 with pts 1713164679772, dts 1713164679772, duration 64 at relative offset 568186 in cluster at offset 770. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7842 with pts 1713164679774, dts 1713164679774, duration 40 at relative offset 568671 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 9862 with pts 1713164679806, dts 1713164679806, duration 40 at relative offset 576520 in cluster at offset 770. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Starting new cluster with timestamp 1713164679815 at offset 587166 bytes&#xA;[matroska @ 0x169c330] Writing block of size 449 with pts 1713164679815, dts 1713164679815, duration 64 at relative offset 14 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 379456 with pts 1713164679870, dts 1713164679870, duration 40 at relative offset 470 in cluster at offset 587166. TrackNumber 1, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 415 with pts 1713164679903, dts 1713164679903, duration 64 at relative offset 379934 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7008 with pts 1713164679905, dts 1713164679905, duration 40 at relative offset 380356 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6917 with pts 1713164679925, dts 1713164679925, duration 40 at relative offset 387371 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 513 with pts 1713164679935, dts 1713164679935, duration 64 at relative offset 394295 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7111 with pts 1713164679966, dts 1713164679966, duration 40 at relative offset 394815 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 753 with pts 1713164679975, dts 1713164679975, duration 64 at relative offset 401933 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7091 with pts 1713164680006, dts 1713164680006, duration 40 at relative offset 402693 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7045 with pts 1713164680045, dts 1713164680045, duration 40 at relative offset 409791 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 659 with pts 1713164680055, dts 1713164680055, duration 64 at relative offset 416843 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6983 with pts 1713164680086, dts 1713164680086, duration 40 at relative offset 417509 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6932 with pts 1713164680127, dts 1713164680127, duration 40 at relative offset 424499 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;frame=   35 fps=0.0 q=-1.0 size=     512kB time=475879:04:40.20 bitrate=   0.0kbits/s speed=3.35e&#x2B;09x    &#xA;[matroska @ 0x169c330] Writing block of size 691 with pts 1713164680135, dts 1713164680135, duration 64 at relative offset 431438 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6990 with pts 1713164680166, dts 1713164680166, duration 40 at relative offset 432136 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 651 with pts 1713164680176, dts 1713164680176, duration 64 at relative offset 439133 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7046 with pts 1713164680206, dts 1713164680206, duration 40 at relative offset 439791 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 7130 with pts 1713164680246, dts 1713164680246, duration 40 at relative offset 446844 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 601 with pts 1713164680255, dts 1713164680255, duration 64 at relative offset 453981 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 7205 with pts 1713164680286, dts 1713164680286, duration 40 at relative offset 454589 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 561 with pts 1713164680295, dts 1713164680295, duration 64 at relative offset 461801 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6936 with pts 1713164680326, dts 1713164680326, duration 40 at relative offset 462369 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6822 with pts 1713164680366, dts 1713164680366, duration 40 at relative offset 469312 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 621 with pts 1713164680375, dts 1713164680375, duration 64 at relative offset 476141 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6845 with pts 1713164680405, dts 1713164680405, duration 40 at relative offset 476769 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6848 with pts 1713164680445, dts 1713164680445, duration 40 at relative offset 483621 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 588 with pts 1713164680455, dts 1713164680455, duration 64 at relative offset 490476 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6828 with pts 1713164680486, dts 1713164680486, duration 40 at relative offset 491071 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 546 with pts 1713164680495, dts 1713164680495, duration 64 at relative offset 497906 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6845 with pts 1713164680526, dts 1713164680526, duration 40 at relative offset 498459 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6924 with pts 1713164680566, dts 1713164680566, duration 40 at relative offset 505311 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 508 with pts 1713164680576, dts 1713164680576, duration 64 at relative offset 512242 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6844 with pts 1713164680606, dts 1713164680606, duration 40 at relative offset 512757 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;frame=   48 fps= 47 q=-1.0 size=     512kB time=475879:04:40.72 bitrate=   0.0kbits/s speed=1.66e&#x2B;09x    &#xA;[matroska @ 0x169c330] Writing block of size 587 with pts 1713164680615, dts 1713164680615, duration 64 at relative offset 519608 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6859 with pts 1713164680645, dts 1713164680645, duration 40 at relative offset 520202 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 6855 with pts 1713164680686, dts 1713164680686, duration 40 at relative offset 527068 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 573 with pts 1713164680695, dts 1713164680695, duration 64 at relative offset 533930 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6881 with pts 1713164680726, dts 1713164680726, duration 40 at relative offset 534510 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 10773 with pts 1713164680766, dts 1713164680766, duration 40 at relative offset 541398 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 520 with pts 1713164680775, dts 1713164680775, duration 64 at relative offset 552178 in cluster at offset 587166. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6923 with pts 1713164680805, dts 1713164680805, duration 40 at relative offset 552705 in cluster at offset 587166. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Starting new cluster with timestamp 1713164680815 at offset 1146808 bytes&#xA;[matroska @ 0x169c330] Writing block of size 580 with pts 1713164680815, dts 1713164680815, duration 64 at relative offset 14 in cluster at offset 1146808. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 380085 with pts 1713164680864, dts 1713164680864, duration 40 at relative offset 601 in cluster at offset 1146808. TrackNumber 1, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 9916 with pts 1713164680896, dts 1713164680896, duration 40 at relative offset 380694 in cluster at offset 1146808. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 541 with pts 1713164680901, dts 1713164680901, duration 64 at relative offset 390617 in cluster at offset 1146808. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 5877 with pts 1713164680925, dts 1713164680925, duration 40 at relative offset 391165 in cluster at offset 1146808. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] Writing block of size 529 with pts 1713164680935, dts 1713164680935, duration 64 at relative offset 397049 in cluster at offset 1146808. TrackNumber 2, keyframe 1&#xA;[matroska @ 0x169c330] Writing block of size 6661 with pts 1713164680966, dts 1713164680966, duration 40 at relative offset 397585 in cluster at offset 1146808. TrackNumber 1, keyframe 0&#xA;[matroska @ 0x169c330] end duration = 1713164681006&#xA;[matroska @ 0x169c330] stream 0 end duration = 1713164681006&#xA;[matroska @ 0x169c330] stream 1 end duration = 1713164680999&#xA;frame=   54 fps= 42 q=-1.0 Lsize=    1515kB time=475879:04:40.99 bitrate=   0.0kbits/s speed=1.33e&#x2B;09x    &#xA;video:1493kB audio:20kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: 0.099897%&#xA;Input file #0 (rtsp://user:password1@192.168.5.21/cam/realmonitor?channel=1channel1[1]=1subtype=0):&#xA;  Input stream #0:0 (video): 54 packets read (1529156 bytes); &#xA;  Input stream #0:1 (audio): 35 packets read (9268 bytes); 35 frames decoded (35840 samples); &#xA;  Total: 89 packets (1538424 bytes) demuxed&#xA;Output file #0 (rec.mkv):&#xA;  Output stream #0:0 (video): 54 packets muxed (1529156 bytes); &#xA;  Output stream #0:1 (audio): 35 frames encoded (35840 samples); 36 packets muxed (20446 bytes); &#xA;  Total: 90 packets (1549602 bytes) muxed&#xA;35 frames successfully decoded, 0 decoding errors&#xA;[AVIOContext @ 0x1667620] Statistics: 2 seeks, 7 writeouts&#xA;[aac @ 0x1673880] Qavg: 142.738&#xA;Exiting normally, received signal 15.&#xA;

    &#xA;

    In this short 3 second capture the duplicate timestamps are 1713164679.361000 and 1713164679.362000.

    &#xA;

    How can I solve this problem ? What different approach could I use to achieve this goal ?

    &#xA;

    Thanks in advance.

    &#xA;