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  • 7 Best Marketing Attribution Software in 2024

    22 février 2024, par Erin

    It can be hard to accurately track the impact of your marketing efforts across marketing channels and campaigns. That’s where marketing attribution software comes in. 

    It goes beyond basic web analytics solutions that just look at the final click. Instead, it shows how different channels, content, and ads are performing at every step of the buyer’s journey, which gives a more accurate picture than just focusing on the last click.

    In this guide, we’ll cover the basics of marketing attribution, list the top marketing attribution software and explain how the issue of privacy is transforming the web analytics industry.

    What is marketing attribution ?

    Marketing attribution is the process of assigning credit to each touchpoint in a buyer’s journey that leads to a desired action (such as a conversion or sale) in order to understand the effectiveness of various marketing channels and campaigns in influencing the customer’s decision-making process.

    Marketers use software tools like website analytics to to track and analyse customer interactions across different touchpoints, allowing them to attribute conversions or sales to specific marketing efforts and optimise their strategies and budgets accordingly.

    Why is marketing attribution so important ?

    If you don’t track your campaigns correctly, it’s easy to spend thousands (or even millions) in an ineffective way. A 2022 survey by Australian marketing agency Next&Co revealed their clients wasted AU$5.46 billion in ineffective ad spend.

    Illustrated statistic showing how much ad spend was wasted in 2022

    That’s 41% of all the ad spend tracked by Next&Co in 2022. A wasted marketing spend percentage this high isn’t exactly a recipe for a high marketing return on investment (ROI). And yet, it’s the average.

    Why is that ? 

    Most companies don’t actively track the results of their marketing campaigns actively enough.

    By improving your marketing attribution, you can determine which channels, ads, and campaigns work and which don’t. Then, you can move the budget from ineffective channels to effective ones.

    Even if you can only identify half of your wastage, this could be 20% or more of your total spend. Just imagine what your bottom line would look like if your marketing budget were 20% more effective.

    That’s the power that marketing attribution, when done right, brings to the table. It’s the road to a higher marketing ROI.

    Common marketing attribution models and how they’re different 

    The default model for attributing completed goals in most analytics tools is either the last interaction or the last non-direct interaction.

    However, some multi-touch models can help you get a more holistic view of the impact of your marketing efforts.

    Pros and cons of different marketing attribution models.
    • Last interaction model : attributes the conversion to the final interaction or referring source (campaign or ad).
    • Last non-direct interaction model : attributes the conversion to the final touchpoint that was not a direct visit to your website. (For example, if a search ad took them to a product page, the user bookmarked it and returned directly the next day to finish the purchase. The credit would go to the search ad as it’s the last non-direct touchpoint.)
    • First interaction model : attributes the conversion to the first referring event alone.
    • Linear model : gives equal value to every touchpoint throughout the customer journey. 
    • Time decay model : gives more value to touchpoints the closer they were to the actual sale.
    • Position-based model : gives more value to the first and last touchpoints — often 40% each, while splitting 20% among the rest.

    You can read our guide dedicated to marketing attribution models for more details on these models.

    Types of marketing attribution software and the impact of privacy regulations

    Until recently, digital advertising was the “scientific” advertisers’ utopia. Everything could be measured, with cookies from giants like Google and Facebook stalking every user across the web.

    But with the advent of regulations like GDPR and the CCPA, you can no longer blindly trust Google Analytics or the Meta Pixel without consequences.

    Multi-channel attribution tools with third-party cookies and GDPR

    Google, Meta, and other companies used to track and combine user data from their own platforms and websites across the web that installed their tags. These third-party cookies have long been under fire and have caused several GDPR fines.

    Illustration of the privacy issues with some multi-channel attribution tools

    The alternative : analytics platforms with first-party cookies

    In a post-GDPR digital marketing landscape, a compliant-by-default web analytics platform like Matomo is a more reliable and accurate alternative.

    Plus, with a platform like Matomo, you don’t need to rely on data from digital advertising platforms like Facebook Ads and Google Ads. You can accurately track referral sources using our campaign tracking parameters.

    7 best marketing attribution software in 2024

    Below is the list of our favourite marketing attribution tools in 2024. If you find and use one that suits your needs correctly, you can quickly boost your marketing performance.

    1. Matomo — Accurate and easiest to set up for marketing attribution

    Matomo is a privacy-friendly web analytics suite that empowers you to accurately attribute marketing efforts and gain valuable insights while prioritising user privacy and compliance.

    Matomo integrates with e-commerce platforms like WooCommerce and Magenta. That makes it easy for B2C marketing teams to track the revenue impact of their campaigns.

    Multi-channel conversion attribution report in Matomo analytics

    You can also compare a variety of attribution models against each other. B2B teams can use our API to integrate Matomo with their CRM.

    Pros :

    • Relies on first-party cookies for tracking, ensuring accurate data collection and attribution of user actions
    • Includes additional features like Heatmaps, Session Recordings, Form Analytics, A/B Testing, and more
    • Easy to set up and use
    • Features most common multi-touch attribution models

    Cons :

    • Limited to owned channels (website and e-commerce store) due to first-party cookies and data (but you can integrate other data sources through a CRM)

    Pricing

    The self-hosted version is free. The cloud hosted version starts at $19 per month and includes a 21-day free trial. No credit card requierd. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    2. WhatConverts — Great option for leads-based businesses with high ad spend

    WhatConverts is a marketing attribution tool with a focus on lead tracking. With most web analytics setups, it adds call and text tracking to the typical form-only tracking.

    Screenshot of the WhatConverts homepage

    Pros :

    • Reliable call and text tracking
    • Revenue attribution to specific leads (and, by extension, campaigns and ads)

    Cons :

    • Focused exclusively on leads — little utility for e-commerce companies 

    Pricing

    The cheapest plan starts at $30/month but does not include analytics integrations or form tracking. To access this and advanced flow tracking and attribution features, you need the Elite plan, which starts at $160/month.

    3. HubSpot Marketing Hub — Ideal CRM for larger B2B companies

    HubSpot is a marketing CRM with attribution features for tracking and analysis.

    Screenshot of the HubSpot homepage

    The platform is very broad — encompassing CRM, email automation and other tools — which makes it challenging to use effectively. The price tag is also quite steep for smaller companies and marketing teams.

    Pros :

    • Concretely tracks revenue to multiple different touchpoints and marketing channels
    • Includes several different multi-touch attribution models
    • Allows offline conversion tracking

    Cons :

    • The price point is too high for smaller teams
    • Cam be difficult to set up effectively

    Pricing

    Since marketing attribution is only included in HubSpot Marketing Hub’s Professional and Enterprise plans, pricing starts at $800/month (paid annually). If you commit for a year but pay monthly, the price is $890/month for the professional plan. This goes up with additional add-ons and as your contacts increase as well. 

    4. ActiveCampaign — Good CRM option for small B2B companies

    ActiveCampaign is a CRM and marketing automation platform that can help you trace leads and revenue back to their source.

    Screenshot of the ActiveCampaign homepage

    Although it has a similar scope of features to HubSpot, it is more affordable and slightly easier to use for beginners.

    Pros :

    • Tracks sales revenue back to specific marketing touchpoints
    • Powerful marketing automation features

    Cons :

    • B2B companies may need to purchase two plans, one ActiveCampaign marketing and one CRM.

    Pricing

    Unlike HubSpot, ActiveCampaign offers a much more affordable plan, starting at $29/month billed annually (for up to 1,000 contacts). The marketing and sales CRM bundle starts at $93/month with up to five users.

    5. Salesforce Data Cloud for Marketing — Ideal CRM for enterprises

    Salesforce is a robust and feature-rich CRM that many enterprises rely on for their sales teams.

    Screenshot of the Salesforce homepage

    That makes Salesforce’s marketing attribution platform a logical choice for existing Salesforce users.

    Pros :

    • Uses prospect and sales data from CRM to attribute revenue
    • Revenue prediction analytics
    • Lead scoring to help your sales team focus on high-value leads

    Cons :

    • Difficult to set up and use
    • Clunky and aged user interface
    • Relatively high price point

    Pricing

    The limited Marketing Cloud Account Engagement Growth plan starts at $1,250/month, billed annually. To access advanced cross-channel journeys, you need the Pro plan, which starts at $2,750 monthly.

    6. Terminus — Great for account-based marketing

    If your marketing team uses an account-based marketing (ABM) approach, Terminus might be the right option for you.

    Screenshot of the Terminus homepage

    It offers ABM tools like target account event tracking and revenue attribution tools for your marketing campaigns.

    Pros :

    • Advanced multi-channel revenue attribution tools with a wide range of reports
    • Track intent touchpoints back to target accounts
    • Reliable revenue predictions help you focus your marketing activities

    Cons :

    • Complex and difficult to set up, understand and use effectively
    • Lacks native integrations with many common advertising platforms and analytics tools

    Pricing

    Terminus offers no standard pricing plans. You must contact their sales team for a custom quote based on your needs.

    7. Adobe Analytics — An analytics for enterprises

    Adobe Analytics is part of the Adobe Experience Cloud, with plenty of big data analysis tools for enterprises. Although the platform is quite powerful, it is equally complex and difficult to use. The price point is also prohibitive for many smaller companies.

    Screenshot of the Adobe Analytics homepage

    Pros :

    • Very extensive reporting tools
    • Predictive analytics give you solid leading indicator for future campaign performance
    • Track multiple digital touchpoints across the entire customer journey

    Cons :

    • Like Google Analytics, Adobe Analytics aggregates your visitor data by default, making compliant “consent-free tracking” — tracking user actions without asking for consent — impossible according to GDPR. (See more differences in Matomo’s comparison against Adobe Analytics and Google Analytics.)
    • Prohibitively expensive for most smaller companies
    • Very steep learning curve for setting up and using it correctly

    Pricing

    Adobe Analytics uses usage-based pricing — which means they adjust the pricing based on the traffic volume to your website. Still, their lower price points aren’t exactly SMB-friendly — multiple sources put Adobe’s lowest starting price point at $2,000–2,500 per month.

    Get accurate marketing attribution with Matomo (without privacy concerns)

    Matomo allows you to do marketing attribution effectively and accurately without compromising your users’ privacy. By default, we only use first-party cookies and offer consent-free tracking – meaning no more annoying cookie consent banners (excluding in Germany and the UK).

    If you want to boost your marketing performance without disregarding your users’ privacy, get started with our 21-day free trial. No credit card required. It’s time to make more informed decisions about your marketing campaigns.

  • How to Measure Marketing Effectiveness : A Step-by-Step Guide

    22 février 2024, par Erin

    Are you struggling to prove that your marketing efforts are having a measurable impact on your company’s performance ? We get it. 

    You would think that digital marketing would make it easier to track the effectiveness of your marketing efforts. But in many ways, it’s harder than ever. With so many channels and strategies competing against each other, it can feel impossible to pin down the campaign that caused a conversion. 

    That leaves you in a tricky spot as a marketing manager. It can be hard to know which campaigns to persevere with and harder still to prove your worth to stakeholders. 

    Thankfully, there are several strategies you can use to measure the success of your campaigns and put a value on your efforts. So, if you want to learn how you can measure the effectiveness of your marketing, improve the ROI of your efforts and prove your value as an employee, read on. 

    What is marketing effectiveness ?

    Marketing effectiveness measures how successful a marketing strategy or campaign is and the extent to which it achieves goals and business objectives.

    What Is Marketing Effectiveness

    It’s a growing concern for brands, with research showing that 61.2% say measuring marketing effectiveness has become a more prominent factor in decision-making over the last three years. In other words, it’s becoming critical for marketers to know how to measure their effectiveness. 

    But it’s getting harder to do so. A combination of factors, including channel fragmentation, increasingly convoluted customer journeys, and the deprecation of third-party cookies, makes it hard for marketing teams to measure marketing performance. 

    Why you need to measure marketing effectiveness

    Imagine ploughing thousands of dollars into a campaign and not being confident that your efforts bore fruit. It’s unthinkable, right ? If you care about optimising campaigns and improving your worth as a marketer, measuring marketing effectiveness is necessary. 

    Why you need to measure marketing effectiveness

    Optimise marketing campaigns

    Do you know how effectively each campaign generates conversions and drives revenue ? No ? Then, you need to measure marketing effectiveness.

    Doing so could also shine a light on ways to improve your campaigns. One paid ad campaign may suffer from a poor return on ad spend caused by high CPCs. Targeting less competitive keywords could dramatically reduce your costs. 

    Improve ROI

    Today, marketing budgets make up almost 10% of a company’s total revenue, up from 6.4% in 2021. With so much revenue at stake, you’ve got to deliver a return on that investment. 

    Measuring marketing effectiveness can help you identify the campaigns or strategies delivering the highest ROI so you can invest more heavily into them. On the other side of the same coin, you can use the data to strike off any campaigns that aren’t pulling their weight — increasing your ROI even further. 

    Demonstrate value

    Let’s get selfish for a second. Whether you’re an in-house marketing manager or work for an agency, the security of your paycheck depends on your ability to deliver high-ROI campaigns. 

    Measuring your marketing effectiveness lets you showcase your value to your company and clients. It helps you build stronger relationships that can lead to bigger and better opportunities in the future. 

    We should take this opportunity to point out that a good tool for measuring marketing effectiveness is equally important. You probably think Google Analytics will do the job, right ? But when you start implementing the strategies we discuss below, there’s a good chance you’ll have data quality issues. 

    That was the case for full-service marketing agency MHP/Team SI, which found Google Analytics’ data sampling severely limited the quantity and quality of insights they could collect. It was only by switching to Matomo, a platform that doesn’t use data sampling, that the agency could deliver the insights its clients needed to grow. 

    Further reading :

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    How to measure marketing effectiveness

    Measuring marketing effectiveness is not always easy, especially if you have long buying cycles and a lack of good-quality data. Make things as easy as possible by following the steps below :

    Know what success looks like

    You can’t tell whether your campaigns are effective if you don’t know what you are trying to achieve. That’s why the first step in measuring marketing effectiveness is to set a clear goal. 

    So, ask yourself what success looks like for each campaign you launch. 

    Remember, a campaign doesn’t have to drive leads to be considered effective. If all you wanted to do was raise brand awareness or increase organic traffic, you could achieve both goals without recording a single conversion. 

    We’d wager that’s probably not true for most marketing managers. It’s much more likely you want to achieve something like the following :

    • Generating 100 new customers
    • Increasing revenue by 20%
    • Selling $5,000 of your new product line
    • Reducing customer churn by 50%
    • Achieving a return on ad spend of 150%

    Conventional goal-setting wisdom applies here. So, ensure your goals are measurable, timely, relevant and achievable. 

    Track conversions

    Setting up conversion tracking in your web analytics platform is vital to measuring marketing effectiveness accurately. 

    What you count as a conversion event will depend on the goals you’ve set above. It doesn’t have to be a sale, mind you. Downloading an ebook or signing up for a webinar are worthy conversion goals, especially if you know they increase the chances of a customer converting. 

    A screenshot of the Matomo goals dashboard

    Whichever platform you choose, ensure it can meet your current and future needs. This is one of the reasons open-source content management system Concrete CMS opted for Matomo when choosing a new website analytics platform. The flexibility of the Matomo platform gave Concrete CMS the adaptability it needed for future growth. 

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Decide on an attribution model

    Marketing attribution is a way of measuring the impact of different channels and touchpoints across the customer journey. If you can assign a value to each conversion, you can use a marketing attribution model to quantify the value of your channels and campaigns.

    While most web analytics platforms simply credit the last touchpoint, marketing attribution offers a more comprehensive view by considering all interactions along the customer journey. This distinction is important because relying solely on the last touchpoint can lead to skewed insights and misallocation of resources and budget. 

    By adopting a marketing attribution approach, you can make more informed decisions, optimizing your campaigns and maximizing your return on investment.

    Pros and cons of different marketing attribution models.

    There are several different attribution models you can use to give credit to your various campaigns. These include :

    • First interaction : Gives all the credit to the first channel in the customer journey.
    • Last interaction : Gives all the credit to the last channel in the customer journey.
    • Last non-direct attribution : Gives all credit to the final touchpoint in the customer journey, except for direct interactions. In those cases, credit is given to the touchpoint just before the direct one.
    • Linear attribution : Distributes credit equally across all touchpoints.
    • Position-based attribution : Attributes 40% credit to the first and last touchpoints and distributes the remaining 20% evenly across all other touchpoints. 

    Consider carefully which attribution model to use, as this can significantly impact your marketing effectiveness calculation by giving certain campaigns too much credit.

    Try Matomo for Free

    Get the web insights you need, without compromising data accuracy.

    No credit card required

    Analyse KPIs

    Tracking KPIs is essential if you want to quantify the impact of your marketing campaigns. But which metrics should you track ?

    To improve brand awareness or traffic, so-called vanity metrics like sessions, returning visitors, and organic traffic may suffice as KPIs. 

    However, that’s not going to be the case for most marketers, whose performance is tied to revenue and ROI. If that’s you, put vanity metrics to one side and focus on the following conversion metrics instead :

    • Conversion rate : the percentage of users who complete a desired action. 
    • Return on ad spend : the revenue earned for every dollar spent on a campaign.
    • Return on investment : a broader calculation than ROAS, typically calculated across all your marketing efforts. 
    • Customer lifetime value : the total amount a customer will spend throughout their relationship with your company.
    • Customer acquisition cost : the cost to acquire each customer on average.
    A screenshot of a conversion report in Matomo

    Your analytics platform and advertising tools should track most of these KPIs by default. Matomo, for instance, automatically calculates your conversion rate in the Goals report

    How to present your marketing effectiveness

    Calculating your marketing effectiveness is one thing, but it’s important to share this information with stakeholders — whether those are executives in your company or your agency’s clients. 

    Follow the steps below to create an insightful and compelling marketing report :

    • Set the scene. There’s no guarantee that the people reading your report will know your goals. So, add context at the start of the reporting by spelling out what you are trying to achieve and why. 
    • Select the right data. You don’t want to overwhelm the reader with facts and figures, but you do need to provide hard evidence of your success. Include the KPIs you used to measure your success and show how these have changed over time. You can also support your report with audience insights such as heatmaps or customer surveys.
    • Tell a story with your presentation. Give your presentation a narrative arc with a beginning, middle, and end. Start with what you want to achieve, describe how you plan to achieve it and end with the results. Support your story with graphs and other visual aids that hold your reader’s attention. 
    • Provide a concise summary. Not everyone will read your presentation cover to cover. With that in mind, provide a summary of your report at the start or end that shows what you achieved and quantifies your marketing effectiveness. 

    How to improve marketing effectiveness

    Don’t settle for simply measuring your marketing effectiveness. Use the following strategies to make future campaigns as effective as possible. 

    Understand customer behaviour

    More effective marketing campaigns start by deeply understanding your customers, who they are, and how they behave. This allows you to take an audience-first approach to your marketing efforts and design campaigns around the unique needs of your customers. 

    Gather as much first-party data as you can. Surveys, focus groups, and other market research techniques can help you learn more about who your customers are, but don’t disregard the quantitative data you can gather from your web analytics platform. 

    Using Heatmaps, Session Recordings and behavioural analytics tools, you can learn exactly how customers behave when they land on your site, where they focus their attention and which pages they look at first. 

    Screenshot of Matomo heatmap feature

    These insights can help you turn an average campaign into an exceptional one. For example, a heatmap may highlight the need to move CTA buttons above the fold to increase conversions. A session recording could pinpoint the problems users have when filling out your website’s forms. 

    Further reading :

    Optimise landing pages

    Developing a culture of testing and experimentation is a great way to improve your marketing effectiveness. Let’s dive into A/B testing.

    By tweaking various elements of your landing pages, you can squeeze every last conversion from your campaigns.

    A screenshot of a Matomo A/B test campaign

    We have a guide on conversion funnel optimisation, which we recommend you check out, but I’ll briefly list some of the optimisations you could test :

    • Making your CTAs actionable and compelling
    • Integrating images and videos
    • Adding testimonials and other forms of social proof
    • Reducing form fields

    Use a different attribution model

    It might be that some campaigns, strategies or traffic sources aren’t getting the love they deserve. By changing your attribution model, you can significantly change the perceived effectiveness of certain campaigns. 

    Let’s say you use a last-touch attribution model, for instance. Only the last channel customers will get credit for each conversion, meaning top-of-the-funnel campaigns like SEO may be deemed less effective than they are. 

    It’s why you must continually test, tweak and validate your chosen model — and why changing it can be so powerful. 

    Measure your marketing effectiveness with Matomo

    Measuring your marketing effectiveness is hard work. But it’s vital to optimise campaigns, improve your ROI and demonstrate your value. 

    The good news is that Matomo makes things a lot easier thanks to its comprehensive conversion tracking, attribution modelling capabilities and behavioural insight features like Heatmaps, A/B Testing and Session Recordings. 

    Take steps today to start measuring (and improving) the effectiveness of your marketing with our 21-day free trial. No credit card required.

  • Homepage Design : Best Practices & Examples

    5 octobre 2022, par Erin

    Did you know users spend about 50 milliseconds deciding if they like your website’s homepage design or not ?

    With billions of websites and scrolling often done on the go, you have to make a strong first impression because the chances for a once-over are slim. 

    Learn how to design magnetically-appealing website homepages from this guide. 

    What is a homepage in web design ?

    Homepage is the front page of your website — a destination where users land when typing your website URL address. It’s located at the root of the website’s domain (e.g., matomo.org) or a subdomain (e.g., university.webflow.com).

    Design-wise a homepage has two goals :

    • Explain the purpose of the website and present overview information 
    • Provide top-level navigation to lower-level web pages (e.g., blog, sales pages, etc.) 

    Separately, a homepage is also the place where users will return each time they’ll feel stuck and want to start anew. Thus, your homepage website design should provide obvious navigation paths to other website areas.

    6 Must-Know Website Homepage Design Best Practices

    Behind every winning homepage design stands a detailed customer journey map. 

    A customer journey is a schematic representation of how site visitors will move around your website to accomplish various goals. 

    A good customer journey map lists different actions a user will take after landing on your website (e.g., browse product pages, save items to a wishlist, register an account, etc.) — and it does so for different audience segments

    Your homepage design should help users move from the first step on their journey (e.g., learning about your website) to the final one (e.g., converting to a paid customer). At the same time, your homepage should serve the needs of both new and returning visitors — prospects who may be at a different stage of their journey (e.g., consideration). 

    With the above in mind, let’s take a look at several website homepage design ideas and the reasons why they work. 

    1. Use Familiar Design Elements

    Whether you’re designing a new website or refreshing an old one, it’s always tempting to go “out of the box” — use horizontal scrolling, skip header navigation or include arty animations. 

    Bold design choices work for some brands, mainly those who aren’t using their website as a primary sales channel (e.g., luxury brands). 

    But unfamiliar design patterns can also intimidate a lot of shoppers. In one observational study, people were asked to guess where specific content (e.g., information on international calls) would be placed on a telecom website. 75% of users picked the same location. This means two things :

    • People already have expectations of where specific website information is typically placed 
    • Yet, one in four users struggles to identify the right areas even within standard website layouts

    So why make the job harder for them ? As UX consultant Peter Ramsey rightfully notes : 

    The truth is : designing the best experience isn’t about being unique, it’s about being easy. And guess what feels really easy to use ? Things that feel familiar.

    Therefore, analyse other homepage layout designs in your industry. Pay attention to the number and type of homepage screens and approaches to designing header/footer navigation. 

    Take some of those ideas as your “base”. Then make your homepage design on-brand with unique typography, icons, visuals and other graphic design elements.

    Take a cue from ICAM — a steel manufacturing company. Their niche isn’t typically exciting. Yet, their homepage design stops you in your tracks and tinkers your curiosity to discover more (even if you aren’t shopping for metalware). 

    ICAM homepage example

    The interesting part is that ICAM uses a rather standard homepage layout. You have a hero image in the first screen, followed by a multi-column layout of their industry expertise and an overview of manufacturers. 

    But this homepage design feels fresh because the company uses plenty of white space, bold typography and vibrant visuals. Also, they delay the creative twist (horizontal scrolling area) to the bottom of the homepage, meaning that it’s less likely to intimidate less confident web users. 

    2. Decide On The Optimal Homepage Layout 

    In web design, a homepage layout is your approach to visually organising different information on the screen. 

    Observant folks will notice that good homepage designs often have the same layout. For example, include a split-view “hero” screen with a call to action on the left and visuals (photo or video) on the left. 

    Ecommerce Homepage Design Example
    SOURCE : shopify.com / SOURCE : squareup.com

    The reason for using similar layouts for website homepage design isn’t a lack of creativity. On the contrary, some layouts have become the “best practice” because they :

    • Offer a great user experience (UX) and don’t confuse first-time visitors 
    • Feel familiar and create a pleasurable sense of deja-vu among users 
    • Have proven to drive higher conversion rates through benchmarks and tests 

    Popular types of website homepage layouts : 

    • Single column – a classic option of presenting main content in a single, vertical column. Good choice for blogs, personal websites and simple corporate sites. 
    • Split screen layout divides the page in two equal areas with different information present. Works best for Ecommerce homepages (e.g., to separate different types of garments) or SaaS websites, offering two product types (e.g., a free personal product version and a business edition). 
    • Asymmetrical layout assumes dividing your homepage into areas of different size and styles. Asymmetry helps create specific focal points for users to draw their attention to the most prominent information. 
    • Grid of cards layout helps present a lot of information in a more digestible manner by breaking down bigger bulks of text into smaller cards — a graphic element, featuring an image and some texts. By tapping a card, users can then access extra content. 
    • Boxes are visually similar to cards, but can be of varying shape. For example, you can have a bigger header-width box area, followed by four smaller boxes within it. Both of these website layouts work well for Ecommerce. 
    • Featured image layout gives visuals (photos and videos) the most prominent placement on the homepage, with texts and other graphic design elements serving a secondary purpose. 
    • F-pattern layout is based on the standard eye movement most people have when reading content on the website. Eye tracking studies found that we usually pay the most attention to information atop of the page (header area), then scan horizontally before dripping down to the next vertical line until we find content that captures our attention. 

    User behaviour analytics (UBA) tools are the best way to determine what type of layout will work for your homepage. 

    For example, you can use Matomo Heatmaps and Session Recording to observe how users navigate your homepage, which areas or links they click and what blockers they face during navigation.

    Matomo Heatmaps

    Matomo can capture accurate behavioural insights because we track relative positions to elements within your websites. This approach allows us to provide accurate data for users with different browsers, operating systems, zoom-in levels and fonts. 

    The best part ? You can collect behavioural data from up to 100 different user segments to understand how different audience cohorts engage with your product.

    3. Include a One-Sentence Tagline

    A tagline is a one-line summary of what your company does and what its unique sales proposition (USP) is. It should be short, catchy and distinguish you from competitors.

    A modern homepage design practice is to include a call to action in the first screen. Why ? Because you then instantly communicate or remind of your value proposition to every user — and provide them with an easy way to convert whenever they are ready to do business with you. 

    Here’s how three companies with a similar product, a project management app, differentiate themselves through homepage taglines. 

    Monday.com positions itself as an operating system (OS) for work. 

    monday.com homepage

    Basecamp emphasises its product simplicity and openly says that they are different from other overly-complex software. 

    Asana, in turn, addresses a familiar user pain point (siloed communication) that it attempts to fix with its product. 

    asana.com homepage

    Coming up with the perfect homepage tagline is a big task. You may have plenty of ideas, but little confidence in what version will stick. 

    The best approach ? Let a series of A/B tests decide. You can test a roaster of homepage slogans on a rotating bi-weekly/monthly schedule and track how copy changes affect conversion rates. 

    With Matomo A/B test feature, you can create, track and manage all experiments straight from your web analytics app — and get consolidated reports on total page visitors and conversion rates per each tested variation. 

    Matomo A/B Test feature

    Beyond slogans, you can also run A/B tests to validate submission form placements, button texts or the entire page layout. 

    For instance, you can benchmark how your new homepage design performs compared to the old version with a subset of users before making it publicly available. 

    4. Highlight The Main Tasks For The User

    Though casual browsing is a thing, most of us head to specific websites with a clear agenda — find information, compare prices, obtain services, etc. 

    Thus, your homepage should provide clear starting points for users’ main tasks (those you’ve also identified as conversion goals on your customer journey maps !).

    These tasks can include : 

    • Account registration 
    • Product demo request 
    • Newsletter sign-up 

    The best website homepage designs organically guide users through a set number of common tasks, one screen at a time. 

    Let’s analyse Sable homepage design. The company offers a no-fee bank account and a credit card product for soon-to-be US transplants. The main task a user has : Decide if they want to try Sable and hopefully open an account with them. 

    Sable Example Homepage

    This mono-purpose page focuses on persuading a prospect that Sable is right for them. 

    The first screen hosts the main CTA with an animated drop-down arrow to keep scrolling. This is likely aimed at first-time visitors that just landed on the page from an online ad or social media post. 

    The second screen serves the main pitch — no-fee, no-hassle access to a US banking account that also helps you build your credit score. 

    The third screen encourages users to learn more about Sable Credit — the flagship product. For the sceptics, the fourth screen offers several more reasons to sign up for the credit product. 

    Then Sable moves on to pitching its second offering — a no-fee debit card with a cashback. Once again, the follow-up screen sweetens the deal by bringing up other perks (higher cashback for popular services like Amazon) and overcoming objections (no SSN required and multi-language support available). 

    The sequence ends with side-by-side product comparison and some extra social proof. 

    In Sable’s case, each homepage screen has a clear purpose and is designed to facilitate one specific user action — account opening. 

    For multi-product companies, the above strategy works great for designing individual landing pages. 

    5. Design Proper Navigation Paths

    All websites have two areas reserved for navigation : 

    • Header menu 
    • Footer menu 

    Designing an effective header menu is more important since it’s the primary tool visitors will use to discover other pages. 

    Your header menu can be :

    • Sticky — always visible as the person keeps scrolling. 
    • Static — e.g., a hidden drop-down menu. 

    If you go for a static header and have a longer homepage layout (e.g., 5+ screens), you also need to add extra navigation elements somewhere mid-page. Or else users might not figure out where to go next and merely bounce off. 

    You can do this by : 

    • Promoting other areas of your website (e.g., sub-category pages) by linking out to them 
    • Adding a carousel of “recent posts”, “recommended reads” and “latest products” 
    • Using buttons and CTAs to direct users towards specific actions (e.g., account registration) or assets (free eBook)

    For instance, cosmetics brand Typology doesn’t have a sticky header on the homepage. Instead, they prompt discovery by promoting different product categories (best sellers, bundles, latest arrivals) and their free skin diagnostic quiz — a great engagement mechanism to retain first time users.

    Typology Homepage Example

    Once the user scrolls down to the bottom of the page, they should have an extra set of navigational options — aka footer links. 

    Again, these help steer the visitor towards discovering more content without scrolling back up to the top of your homepage. 

    Nielsen Norman Group says that people mostly use footers as :

    • A second chance to be convinced — after reading the entire homepage, the user is ready to give your product a go.
    • The last resort for hard-to-find content that’s not displayed in global header navigation (e.g., Terms and Conditions or shipping information pages).

    As a rule of thumb, you should designate the following information to the footer : 

    • Utility links (Contact page, Terms & Conditions, Privacy Policy, etc.) 
    • Secondary-task links (e.g., Career page, Investor Details, Media contacts, etc.) 
    • Brands within the organisation (if you operate several) 
    • Customer engagement link (email newsletters and social media buttons)

    The key is to keep the area compact — not more than one standard user screen resolution of 1280×720. 

    6. Show Users What’s Clickable (Or Not) 

    A homepage invites your site visitors on a journey. But if they don’t know which elements to click, they aren’t going to get anywhere.

    Good homepage design makes it obvious which page elements are clickable, i.e., can take the user to a new page or another segment of the homepage. 

    Here are several must-know homepage design tips for better on-page navigation : 

    • Use colour and underline or bold to highlight clickable words. Alternatively, you can change the browser cursor from a standard arrow into another element (e.g., a larger dot or a pointy finger) to indicate when the cursor hovers over a clickable website area. 
    • Make descriptive button texts that imply what will happen when a user clicks the page. Instead of using abstract and generic button texts like “see more” or “learn more”, try a more vibrant language like “dive in” for clicking through to a spa page. 
    • Use a unified hover area to show how different homepage design elements represent a single path or multiple navigation paths. When multiple items are encapsulated in one visual element (e.g., a box), users may be reluctant to click the image because they aren’t sure if it’s one large hit area leading to a single page or if there are multiple hit areas, leading to different pages. 

    Homepage of BEAUSiTE — a whimsical hotel in the Swiss Alps – embodies all of the above design principles. They change the cursor style whenever you scroll into a hit area, use emotive and creative micro-copy for all button texts and clearly distinguish between different homepage elements.

    Beausite Homepage Example

    How to Make Your Homepage Design Even More Impactful ? 

    Website homepage design is roughly 20% of pure design work and 80% of behind-the-scenes research. 

    To design a high-performing homepage you need to have data-backed answers to the following questions : 

    • Who are your primary and secondary target audiences ? 
    • Which tasks (1 to 4) you’d want to help them solve through your homepage ?

    You can get the answers to both questions from your web analytics data by using audience segmentation and page transition (behaviour flow) reports in Matomo. 

    Based on these, you can determine common user journeys and tasks people look to accomplish when visiting your website. Next, you can collect even more data with UBA tools  like heatmaps and user session recordings. Then translated the observed patterns into working homepage design ideas. 

    Improve your homepage design and conversion rates with Matomo. Start your free 21-day trial now !