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11 ways Piwik Analytics helps you to protect your visitors privacy
11 janvier 2017, par InnoCraft — CommunityAt Piwik and at InnoCraft, we think Privacy matters. From the beginning, Piwik has had a strong focus on privacy and ensures the privacy of your visitors and analytics data. As a result, Piwik has been recommended as a privacy-compliant analytics tool for example by the Independent Center for Privacy Protection in Germany (ULD) and by the Center for Data Privacy Protection in France (CNIL). In France, Piwik is the only web analytics tool that does not require Cookie Consent.
Here are some ways how you can ensure your users and visitors privacy by using Piwik.
1. You own the data
Whether you host Piwik on premise yourself, managed on premise by InnoCraft, or whether you use our Piwik cloud, when you use Piwik, YOU keep control of your data and nobody else. This also means you can decide where your data should be located physically.
2. Anonymized IP addresses
For better privacy by default, Piwik will not record the full IP address of your visitors because otherwise the browsing history could be easily tracked across several days and even across websites within the same Piwik server. Some countries even require to anonymize the IP address, considered Personally Identifiable Information (PII).
To change the IP anonymization settings go to “Administration > Privacy”. Optionally, you can use the full IP to still get for example accurate location data.
3. Delete old visitor logs
The visitor logs contain information all the collected raw data about every visitor and every action. You can configure Piwik to automatically delete logs from the database. When you delete old logs, only the real time and visitor log reports will no longer work for this old time period, all other aggregated reports will still work.
For privacy reasons, we highly recommend that you keep the detailed Piwik logs for only 3 to 6 months and delete older log data. This has one other nice side effect: it will free significant database space, which will, in turn, slightly increase performance!
4. Support Do Not Track preference
Do Not Track enables users to opt out of any tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. By default, Piwik respects users preference and will not track visitors which have specified “I do not want to be tracked” in their web browsers. Get more information about DoNotTrack.
To make sure Do Not Track is respected, go to “Administration => Privacy”.
5. Include an Opt-Out Feature on your website or app
By embedding the Opt-Out feature in your website, you give your visitors the possibility to opt-out of the tracking. When you go to “Administration > Privacy”, you will be able to copy and paste an HTML Iframe code to embed the opt-out feature for example into your privacy policy page or in your ‘Legal’ page. Your users can then click on a link to opt-out.
On the Piwik Marketplace there are also some plugins available to customize the Opt-Out experience. For example AjaxOptOut and CustomOptOut.
6. Disable Live features
The Real-Time, Visitor Log and Visitor Profile features give you insights into the tracked raw data by showing you details about every visitor and every action they performed. To protect the privacy of your visitors you may decide to prevent access to such features by disabling the “Live” plugin in “Administration => Plugins”. This way only aggregated reports will be shown in your Piwik.
7. Disable fingerprinting across websites
By default, when one of your visitors visits several of your websites, Piwik will create a fingerprint for this user that will be different across the websites to increase the visitors’ privacy. You can make sure that this feature is disabled by going to “Administration => Config file” and verifying that the value of “enable_fingerprinting_across_websites” is set to zero.
8. Disable tracking cookies
Piwik uses cookies to store some information about visitors between visits. In some countries, the legislation requires websites to provide a way for users to opt-out of all tracking, in particular tracking cookies. You can disable cookies by adding one line in the Piwik Javascript code.
9. Custom development
Piwik is an open platform that lets you extend and customize the tracking, the reporting and the Piwik user interface to your needs and to protect your visitors’ privacy the way you want or need it. Learn more in the Piwik Developer Zone. You may also have a look at our Piwik Marketplace where you can find several free and premium features to extend your Piwik.
10. Transparency
By default, all information and all collected data in your Piwik server are protected and nobody can access it. However, Piwik allows you to optionally make your collected data public and you can export any Piwik report including the whole dashboard to embed it into your website. This way you can show your users exactly which information you track. When you decide to make reports public, we do our best to protect privacy and automatically hide any Personally Identifiable Information such as the Visitor Profile and we make sure to not show any Visitor IP address and the Visitor ID.
11. Privacy policy
When you use Piwik to track your visitors, we recommend to update your Privacy Policy to explain how Piwik is used and what data it gathers. We provide a Privacy Policy template for Piwik users that you can copy on your site.
Continuous privacy improvements
We are always interested in improving the privacy. If you miss any feature or have an idea on how to improve the privacy, please let us know.
More information about all the Piwik features
If you want to learn more about all the features in Piwik, have a look at our User Guides and FAQ entries.
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3 million downloads for Piwik Analytics
11 janvier 2017, par Matthieu Aubry — CommunityA testament to the power of our mission statement…
“To create, as a community, the leading international open source digital analytics platform, that gives every user full control of their data.”
… Piwik has been downloaded more than 3 million times!
Piwik is the most popular open analytics platform
Piwik is the number one most popular open analytics platform, used on more than 1 million websites in 200 different countries, and the 7th overall most popular analytics tool.
Together we can make Piwik even better!
Piwik is a community project. We are so proud of what we have created and would love your help too! Help us by filling in our community survey (takes just 5 minutes!), by getting involved or becoming a sponsor.
Thank you so much for using Piwik and respecting privacy while keeping control of your data.
Happy Analytics!
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9 plugins you should definitely have heard of to prevent data leaks, security breaches and to get more flexibility in the way you log in to your Piwik.
9 janvier 2017, par InnoCraft — CommunityAt Piwik and at InnoCraft, we have always focussed on Security and take it very seriously. We were one of the first open source projects to offer a bug bounty for reporting security issues responsibly, Piwik has gone through several security audits and all changes in Piwik go through security reviews by our security experts.
On the Piwik Marketplace you will find some plugins that give you just that extra bit of additional security to keep your data even more secure and to let you secure how your users log in to your Piwik.
Security Info
This plugin provides security information about the server(s) your Piwik is running on and offers suggestions on how to improve the security settings of your servers. We highly recommend to install the Security Info plugin. Checks performed include for example usage of the latest PHP version, usage of latest Piwik version, usage of PHP ini settings like magic_quotes_gpc and more. More details & download
By Piwik
Google Authenticator
This plugins adds Two Factor Authentication, also known as 2FA, to Piwik. When logging in to Piwik, it forces you to confirm the identity by utilizing a combination of two different components. This means if someone knows your password, they will still need the other component in order to successfully log in, in this case a code that changes every minute on your phone. More details & download
By Stefan Giehl
Activity Log
The plugin gives you a detailed audit log of all activities that happen in your Piwik for better security and problem diagnostic. It provides documentary evidence of over 80 different activities that happen in your Piwik and lets you for example see when someone successfully logged in, when someone tried to log in with your username, when someone deleted data, and much more. More details
By InnoCraft, the makers of Piwik. Pricing starts from 39€ / $49 a year.
Login Revokable
This feature allows a user to log in from multiple locations (different browsers, computers, …) as usual and makes sure to log you out of all sessions as soon as you log out from any of these locations. More details & download
Force SSL
For security and privacy reasons you should always use Piwik over HTTPS (SSL). By activating this plugin, you make sure to redirect all “http://” requests to “https://” in the Piwik UI and API. More details & download
By InnoCraft, the makers of Piwik.
Performance Info
This plugin checks your Piwik configuration and compares it with some best practice settings. For example whether debug modes are disabled in a production environment, whether the example plugins that are shipped with Piwik are disabled, and more. Please note that this plugin works only with Piwik 2. More details & download
Login Ldap
Some companies might already manage their users in an LDAP server. This plugin allows you to log in to your Piwik via a central LDAP and supports web server authentication (eg. for Kerberos SSO). It authenticates with an LDAP server and uses LDAP information to personalize Piwik. More details & download
By Piwik
Login Shibboleth
Shibboleth is an open-source project that provides a Single Sign-On and allows websites to make informed authorization decisions in a privacy-preserving manner. Using this plugin allows you to connect to an existing Shibboleth environment so you need to manage users only once. More details & download
By Universität Würzburg Rechenzentrum
Login Http Auth
This plugin allows you to sign in to your Piwik using the HTTP Auth protocol instead of the standard login mechanism. It extends the standard Piwik authentication to use Basic HTTP Authentication. This may be useful if you use Basic HTTP Authentication already anyway and don’t want to manage your users additionally in Piwik itself. We recommend to use this only over SSL, for example with the Force SSL plugin. More details & download
By Piwik
Custom Development
Piwik is an analytics platform that you can extend and customize to your needs. Besides many configuration options you can change existing functionality and also build new functionality on top of Piwik, for example to log in to your Piwik via any Single-Sign-On. Read more about extending Piwik on the Piwik Developer Zone or get in touch with us and we take care of it for you.
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It’s Piwik Analytics Survey time : Your Opinion Matters !
8 janvier 2017, par Piwik Core Team — CommunityIt’s been almost two years since our last survey. We were so happy to get the participation we did from the community last time and hope that you will once again share your thoughts!
Looking back on the previous survey, several features were implemented as a direct result:
- New modern and beautiful app design in Piwik 3.0!
- Responsive Piwik User Interface
- Custom Dimensions plugin
- User ID for accurate cross device tracking
- No more Referrer Spam in Piwik
- Glossary of all terms used in Piwik
- Huge performance improvements across the board
- And much more…
Now it is time to ask for your opinion again. Sure it’s only 15 short questions, but your time you take and energy you place in this endeavour will shape Piwik development and features for the near future. We really look forward to your ideas, your opinions and your suggestions. To get started click the box (or link) below:
By the way, if you haven’t already make sure you sign up for our newsletter to make sure you get the latest Piwik news and information to your inbox! You can subscribe here. -
Piwik 3 Release Candidate
14 décembre 2016, par Piwik Core Team — DevelopmentThe release candidate for Piwik 3 is now available.
RC means we think we’re done, but it’s possible we’ve missed something. We hope to ship Piwik 3 on Sunday, December 18th (updated). If you haven’t tested Piwik 3 yet, now is the time! To test Piwik 3, you can use the beta release channel or you can download the release candidate here (zip).
Piwik 3 is a jam-packed release, with a number of features focused on security, performance, and more advanced analytics capabilities. Highlights include new UI design, responsive experience on mobile, better email reports, secure password storage, better tracking of downloads and outlinks, and more.
Not sure where to start with testing? Try setting up a new installation and taking notes on what you enjoyed and what got you stuck. For more details about what’s new in version 3.0, check out the beta 1, beta 2, beta 3, beta 4 changelogs as well as these blog posts: Piwik 3 overview, and Important notes and API breaking changes in Piwik 3.
Think you’ve found a bug? Please post to our Issues tracker. If any known issues come up, you’ll be able to search and find them there.
Developers, please test your plugins and themes against Piwik 3 and update your plugin.json to require Piwik 3. An in-depth field guide to developer-focused changes and plugin migration is published on the Developer website.
Do you speak a language other than English? Help us translate Piwik into more than 50 languages!
Happy testing!