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  • What Is Data Ethics & Why Is It Important in Business ?

    9 mai 2024, par Erin

    Data is powerful — every business on earth uses data. But some are leveraging it more than others.

    The problem ?

    Not all businesses are using data ethically.

    You need to collect, store, and analyse data to grow your business. But, if you aren’t careful, you could be crossing the line with your data usage into unethical territories.

    In a society where data is more valuable than ever, it’s crucial you perform ethical practices.

    In this article, we break down what data ethics is, why it’s important in business and how you can implement proper data ethics to ensure you stay compliant while growing your business.

    What is data ethics ?

    Data ethics are how a business collects, protects and uses data.

    It’s one field of ethics focused on organisations’ moral obligation to collect, track, analyse and interpret data correctly.

    Data ethics analyses multiple ways we use data :

    • Collecting data
    • Generating data
    • Tracking data
    • Analysing data
    • Interpreting data
    • Implementing activities based on data

    Data ethics is a field that asks, “Is this right or wrong ?”

    And it also asks, “Can we use data for good ?”

    If businesses use data unethically, they could get into serious hot water with their customers and even with the law.

    You need to use data to ensure you grow your business to the best of your ability. But, to maintain a clean slate in the eyes of your customers and authorities, you need to ensure you have strong data ethics.

    Why you need to follow data ethics principles

    In 2018, hackers broke into British Airways’ website by inserting harmful code, leading website visitors to a fraudulent site. 

    The result ? 

    British Airways customers gave their information to the hackers without realising it : credit cards, personal information, login information, addresses and more.

    While this was a malicious attack, the reality is that data is an integral part of everyday life. Businesses need to do everything they can to protect their customers’ data and use it ethically.

    Data ethics is crucial to understand as it sets the standard for what’s right and wrong for businesses. Without a clear grasp of data ethics, companies will willingly or neglectfully misuse data.

    With a firm foundation of data ethics, businesses worldwide can make a collective effort to function smoothly, protect their customers, and, of course, protect their own reputation. 

    3 benefits of leaning into data ethics

    We’re currently transitioning to a new world led by artificial intelligence.

    While AI presents endless opportunities for innovation in the business world, there are also countless risks at play, and it’s never been more important to develop trust with your customers and stakeholders.

    With an influx of data being created and tracked daily, you need to ensure your business is prioritising data ethics to ensure you maintain trust with your customers moving forward.

    Diagram displaying the 3 benefits of data ethics - compliance, increased trust, maintain a good reputation.

    Here are three benefits of data ethics that will help you develop trust, maintain a solid reputation and stay compliant to continue growing your business :

    1. Compliance with data privacy

    Privacy is everything. 

    In a world where our data is being collected nonstop, and we live more public lives than ever with social media, AI and an influx of recording and tracking in everyday life, you need to protect the privacy of your customers.

    One crucial way to protect that privacy is by complying with major data privacy regulations.

    Some of the most common regulations you need to remain compliant with include :

    • General Data Protection Regulation (GDPR)
    • California Consumer Privacy Act (CCPA)
    • Health Insurance Portability and Accountability Act (HIPAA)
    • General Personal Data Protection Law (LGPD)
    • Privacy and Electronic Communications (EC Directive) Regulations (PECR)

    While these regulations don’t directly address ethics, there’s a core overlap between privacy requirements like accountability, lawfulness and AI ethics.

    Matomo ensures you protect the privacy of your web and app users so you can track and improve your website performance with peace of mind.

    2. Maintain a good reputation

    While data ethics can help you maintain data privacy compliance, it can also help you maintain a good reputation online and offline.

    All it takes is one bad event like the British Airways breach for your company’s reputation to be ruined.

    If you want to keep a solid reputation and maintain trust with your stakeholders, customers and lawmakers, then you need to focus on developing strong data ethics.

    Businesses that invest time in establishing proper data ethics set the right foundation to protect their reputation, develop trust with stakeholders and create goodwill and loyalty.

    3. Increased trust means greater revenue

    What happens when you establish proper data ethics ?

    You’ll gain the trust of your customers, maintain a solid reputation and increase your brand image.

    Customers who trust you to protect their privacy and data want to keep doing business with you.

    So, what’s the end result for a business that values data ethics ?

    You’ll generate more revenue in the long run. Trust is one thing you should never put on the back burner if you have plans to keep growing your business. By leaning more into data ethics, you’ll be able to build that brand reputation that helps people feel comfortable buying your products and services on repeat.

    While spending time and money on data ethics may seem like an annoyance, the reality is that it’s a business investment that will pay dividends for years to come.

    5 core data ethics principles

    So, what exactly is involved in data ethics ?

    For most people, data ethics is a pretty broad and vague term. If you’re curious about the core pillars of data ethics, then keep reading.

    Here are five core data ethical principles you need to follow to ensure you’re protecting your customers’ data and maintaining trust :

    Image displaying the 5 core data ethics principles - ownership, transparency, privacy, intention, outcomes.

    1. Data ownership

    The individual owns the data, not you. This is the first principle of data ethics. You don’t have control over someone else’s data. It’s theirs, and they have full ownership over it.

    Just as stealing a TV from an electronics store is a crime, stealing (or collecting) someone’s personal data without their consent is considered unlawful and unethical.

    Consent is the only way to ethically “own” someone’s data.

    How can you collect someone’s data ethically ?

    • Digital privacy policies
    • Signed, written agreements
    • Popups with checkboxes that allow you to track users’ behaviour

    Essentially, anytime you’re collecting data from your website or app users, you need to ensure you’re asking permission for that data.

    You should never assume a website visitor or customer is okay with you collecting your data automatically. Instead, ask permission to collect, track and use their data to avoid legal and ethical issues.

    2. Transparency

    The second core principle of data ethics within business is transparency. This means you need to be fully transparent on when, where and how you :

    • Collect data
    • Store data
    • Use data

    In other words, you need to allow your customers and website visitors to have a window inside your data activities.

    They need to be able to see exactly how you plan on using the data you’re collecting from them.

    For example, imagine you implemented a new initiative to personalise the website experience for each user based on individual behaviour. To do this, you’ll need to track cookies. In this case, you’d need to write up a new policy stating how this behavioural data is going to be collected, tracked and used.

    It’s within your website visitors’ rights to access this information so they can choose whether or not they want to accept or decline your website’s cookies.

    With any new data collection or tracking, you need to be 100% clear about how you’re going to use the data. You can’t be deceptive, misleading, or withholding any information on how you will use the data, as this is unethical and, in many cases, unlawful.

    3. Privacy

    Another important branch of ethics is privacy. The ethical implications of this should be obvious.

    When your users, visitors, or customers enter your sphere of influence and you begin collecting data on them, you are responsible for keeping that data private.

    When someone accepts the terms of your data usage, they’re not agreeing to have their data released to the public. They’re agreeing to let you leverage that data as their trusted business provider to better serve them. They expect you to maintain privacy.

    You can’t spread private information to third parties. You can’t blast this data to the public. 

    This is especially important if someone allows you to collect and use their personally identifiable information (PII), such as :

    • First and last name
    • Email address
    • Date of birth
    • Home address
    • Phone number

    To protect your audience’s data, you should only store it in a secure database. 

    Screenshot example of the Matomo dashboard

    For example, Matomo’s web analytics solution guarantees the privacy of both your users and analytics data.

    With Matomo, you have complete ownership of your data. Unlike other web analytics solutions that exploit your data for advertising purposes, Matomo users can use analytics with confidence, knowing that their data won’t be sold to advertisers.

    Learn more about data privacy with Matomo here.

    Try Matomo for Free

    Get the web insights you need, while respecting user privacy.

    No credit card required

    4. Intention

    When you collect and store data, you need to tell your users why you’re collecting their data. But there’s another principle of data ethics that goes beyond the reason you give your customers.

    Intention is the reason you give yourself for collecting and using the data.

    Before you start collecting and storing data, you should ask yourself the following :

    • Why you need it
    • What you’ll gain from it
    • What changes you’ll be able to make after you analyse the data

    If your intention is wrong in any way, it’s unethical to collect the data :

    • You’re collecting data to hurt others
    • You’re collecting data to profit from your users’ weaknesses
    • You’re collecting data for any other malicious reason

    When you collect data, you need to have the right intentions to maintain proper data ethics ; otherwise, you could harm your brand, break trust and ruin your reputation.

    5. Outcomes

    You may have the best intentions, but sometimes, there are negative outcomes from data use.

    For example, British Airways’ intention was not to allow hackers to gain access and harm their users. But the reality is that their customers’ data was stolen and used for malicious purposes. While this isn’t technically unlawful, the outcome of collecting data ended badly.

    To ensure proper data ethics, you must have good standing with your data. This means protecting your users at all costs, maintaining a good reputation and ensuring proper privacy measures are set up.

    How to implement data ethics as a business leader

    As a business leader, CTO or CEO, it’s your responsibility to implement data ethics within your organisation. Here are some tips to implement data ethics based on the size and stage of your organisation :

    Startups

    If you’re a startup, you need to be mindful of which technology and tools you use to collect, store and use data to help you grow your business.

    It can be a real challenge to juggle all the moving parts of a startup since things can change so quickly. However, it’s crucial to establish a leader and allow easy access to ethical analysis resources to maintain proper data ethics early on.

    Small and medium-sized businesses

    As you begin scaling, you’ll likely be using even more technology. With each new business technique you implement, there will be new ways you’ll be collecting user data. 

    One of the key processes involved in managing data as you grow is to hire engineers who build out different technologies. You must have protocols, best practices and management overseeing the new technologies being built to ensure proper data ethics.

    Global businesses

    Have you scaled internationally ?

    There will be even more rules, laws, regulations and organisations to answer to if you start managing data unethically.

    You should have established teams or departments to ensure you follow proper privacy and data protocols worldwide. When you have a large organisation, you have more money and vast amounts of data. This makes you a bigger target for leaks, ransomware and hackers.

    You should ensure you have cross-departmental groups working to establish ongoing protocols and training to keep your data management in good standing.

    Leverage data ethically with Matomo

    Data is powerful.

    It’s a crucial point of leverage that’s required to stay competitive.

    However, improper use and management of data can give you a bad reputation, break trust and even cause you legal trouble.

    That’s why you must maintain good data ethics within your organisation.

    One of the most important places to set up proper data ethics and privacy measures is with your website analytics.

    Matomo is the leading, privacy-friendly web analytics solution in the world. It automatically collects, stores, and tracks data across your website ethically.

    With over 1 million websites using Matomo, you get to take full control over your website performance with :

    • Accurate data (no data sampling)
    • Privacy-friendly and GDPR-compliant analytics
    • Open-source for transparency and to create a custom solution for you

    Try Matomo free for 21-days. No credit card required.

  • Adventures In NAS

    1er janvier, par Multimedia Mike — General

    In my post last year about my out-of-control single-board computer (SBC) collection which included my meager network attached storage (NAS) solution, I noted that :

    I find that a lot of my fellow nerds massively overengineer their homelab NAS setups. I’ll explore this in a future post. For my part, people tend to find my homelab NAS solution slightly underengineered.

    So here I am, exploring this is a future post. I’ve been in the home NAS game a long time, but have never had very elaborate solutions for such. For my part, I tend to take an obsessively reductionist view of what constitutes a NAS : Any small computer with a pool of storage and a network connection, running the Linux operating system and the Samba file sharing service.


    Simple hard drive and ethernet cable

    Many home users prefer to buy turnkey boxes, usually that allow you to install hard drives yourself, and then configure the box and its services with a friendly UI. My fellow weird computer nerds often buy cast-off enterprise hardware and set up more resilient, over-engineered solutions, as long as they have strategies to mitigate the noise and dissipate the heat, and don’t mind the electricity bills.

    If it works, awesome ! As an old hand at this, I am rather stuck in my ways, however, preferring to do my own stunts, both with the hardware and software solutions.

    My History With Home NAS Setups
    In 1998, I bought myself a new computer — beige box tower PC, as was the style as the time. This was when normal people only had one computer at most. It ran Windows, but I was curious about this new thing called “Linux” and learned to dual boot that. Later that year, it dawned on me that nothing prevented me from buying a second ugly beige box PC and running Linux exclusively on it. Further, it could be a headless Linux box, connected by ethernet, and I could consolidate files into a single place using this file sharing software named Samba.

    I remember it being fairly onerous to get Samba working in those days. And the internet was not quite so helpful in those days. I recall that the thing that blocked me for awhile was needing to know that I had to specify an entry for the Samba server machine in the LMHOSTS (Lanman hosts) file on the Windows 95 machine.

    However, after I cracked that code, I have pretty much always had some kind of ad-hoc home NAS setup, often combined with a headless Linux development box.

    In the early 2000s, I built a new beige box PC for a file server, with a new hard disk, and a coworker tutored me on setting up a (P)ATA UDMA 133 (or was it 150 ? anyway, it was (P)ATA’s last hurrah before SATA conquered all) expansion card and I remember profiling that the attached hard drive worked at a full 21 MBytes/s reading. It was pretty slick. Except I hadn’t really thought things through. You see, I had a hand-me-down ethernet hub cast-off from my job at the time which I wanted to use. It was a 100 Mbps repeater hub, not a switch, so the catch was that all connected machines had to be capable of 100 Mbps. So, after getting all of my machines (3 at the time) upgraded to support 10/100 ethernet (the old off-brand PowerPC running Linux was the biggest challenge), I profiled transfers and realized that the best this repeater hub could achieve was about 3.6 MBytes/s. For a long time after that, I just assumed that was the upper limit of what a 100 Mbps network could achieve. Obviously, I now know that the upper limit ought to be around 11.2 MBytes/s and if I had gamed out that fact in advance, I would have realized it didn’t make sense to care about super-fast (for the time) disk performance.

    At this time, I was doing a lot for development for MPlayer/xine/FFmpeg. I stored all of my multimedia material on this NAS. I remember being confused when I was working with Y4M data, which is raw frames, which is lots of data. xine, which employed a pre-buffering strategy, would play fine for a few seconds and then stutter. Eventually, I reasoned out that the files I was working with had a data rate about twice what my awful repeater hub supported, which is probably the first time I came to really understand and respect streaming speeds and their implications for multimedia playback.

    Smaller Solutions
    For a period, I didn’t have a NAS. Then I got an Apple AirPort Extreme, which I noticed had a USB port. So I bought a dual drive brick to plug into it and used that for a time. Later (2009), I had this thing called the MSI Wind Nettop which is the only PC I’ve ever seen that can use a CompactFlash (CF) card for a boot drive. So I did just that, and installed a large drive so it could function as a NAS, as well as a headless dev box. I’m still amazed at what a low-power I/O beast this thing is, at least when compared to all the ARM SoCs I have tried in the intervening 1.5 decades. I’ve had spinning hard drives in this thing that could read at 160 MBytes/s (‘dd’ method) and have no trouble saturating the gigabit link at 112 MBytes/s, all with its early Intel Atom CPU.

    Around 2015, I wanted a more capable headless dev box and discovered Intel’s line of NUCs. I got one of the fat models that can hold a conventional 2.5″ spinning drive in addition to the M.2 SATA SSD and I was off and running. That served me fine for a few years, until I got into the ARM SBC scene. One major limitation here is that 2.5″ drives aren’t available in nearly the capacities that make a NAS solution attractive.

    Current Solution
    My current NAS solution, chronicled in my last SBC post– the ODroid-HC2, which is a highly compact ARM SoC with an integrated USB3-SATA bridge so that a SATA drive can be connected directly to it :


    ODROID-HC2 NAS

    ODROID-HC2 NAS


    I tend to be weirdly proficient at recalling dates, so I’m surprised that I can’t recall when I ordered this and put it into service. But I’m pretty sure it was circa 2018. It’s only equipped with an 8 TB drive now, but I seem to recall that it started out with only a 4 TB drive. I think I upgraded to the 8 TB drive early in the pandemic in 2020, when ISPs were implementing temporary data cap amnesty and I was doing what a r/DataHoarder does.

    The HC2 has served me well, even though it has a number of shortcomings for a hardware set chartered for NAS :

    1. While it has a gigabit ethernet port, it’s documented that it never really exceeds about 70 MBytes/s, due to the SoC’s limitations
    2. The specific ARM chip (Samsung Exynos 5422 ; more than a decade old as of this writing) lacks cryptography instructions, slowing down encryption if that’s your thing (e.g., LUKS)
    3. While the SoC supports USB3, that block is tied up for the SATA interface ; the remaining USB port is only capable of USB2 speeds
    4. 32-bit ARM, which prevented me from running certain bits of software I wanted to try (like Minio)
    5. Only 1 drive, so no possibility for RAID (again, if that’s your thing)

    I also love to brag on the HC2’s power usage : I once profiled the unit for a month using a Kill-A-Watt and under normal usage (with the drive spinning only when in active use). The unit consumed 4.5 kWh… in an entire month.

    New Solution
    Enter the ODroid-HC4 (I purchased mine from Ameridroid but Hardkernel works with numerous distributors) :


    ODroid-HC4 with 2 drives

    ODroid-HC4 with an SSD and a conventional drive


    I ordered this earlier in the year and after many months of procrastinating and obsessing over the best approach to take with its general usage, I finally have it in service as my new NAS. Comparing point by point with the HC2 :

    1. The gigabit ethernet runs at full speed (though a few things on my network run at 2.5 GbE now, so I guess I’ll always be behind)
    2. The ARM chip (Amlogic S905X3) has AES cryptography acceleration and handles all the LUKS stuff without breaking a sweat ; “cryptsetup benchmark” reports between 500-600 MBytes/s on all the AES variants
    3. The USB port is still only USB2, so no improvement there
    4. 64-bit ARM, which means I can run Minio to simulate object storage in a local dev environment for some larger projects I would like to undertake
    5. Supports 2 drives, if RAID is your thing

    How I Set It Up
    How to set up the drive configuration ? As should be apparent from the photo above, I elected for an SSD (500 GB) for speed, paired with a conventional spinning HDD (18 TB) for sheer capacity. I’m not particularly trusting of RAID. I’ve watched it fail too many times, on systems that I don’t even manage, not to mention that aforementioned RAID brick that I had attached to the Apple AirPort Extreme.

    I had long been planning to use bcache, the block caching interface for Linux, which can use the SSD as a speedy cache in front of the more capacious disk. There is also LVM cache, which is supposed to achieve something similar. And then I had to evaluate the trade-offs in whether I wanted write-back, write-through, or write-around configurations.

    This was all predicated on the assumption that the spinning drive would not be able to saturate the gigabit connection. When I got around to setting up the hardware and trying some basic tests, I found that the conventional HDD had no trouble keeping up with the gigabit data rate, both reading and writing, somewhat obviating the need for SSD acceleration using any elaborate caching mechanisms.

    Maybe that’s because I sprung for the WD Red Pro series this time, rather than the Red Plus ? I’m guessing that conventional drives do deteriorate over the years. I’ll find out.

    For the operating system, I stuck with my newest favorite Linux distro : DietPi. While HardKernel (parent of ODroid) makes images for the HC units, I had also used DietPi for the HC2 for the past few years, as it tends to stay more up to date.

    Then I rsync’d my data from HC2 -> HC4. It was only about 6.5 TB of total data but it took days as this WD Red Plus drive is only capable of reading at around 10 MBytes/s these days. Painful.

    For file sharing, I’m pretty sure most normal folks have nice web UIs in their NAS boxes which allow them to easily configure and monitor the shares. I know there are such applications I could set up. But I’ve been doing this so long, I just do a bare bones setup through the terminal. I installed regular Samba and then brought over my smb.conf file from the HC2. 1 by 1, I tested that each of the old shares were activated on the new NAS and deactivated on the old NAS. I also set up a new share for the SSD. I guess that will just serve as a fast I/O scratch space on the NAS.

    The conventional drive spins up and down. That’s annoying when I’m actively working on something but manage not to hit the drive for like 5 minutes and then an application blocks while the drive wakes up. I suppose I could set it up so that it is always running. However, I micro-manage this with a custom bash script I wrote a long time ago which logs into the NAS and runs the “date” command every 2 minutes, appending the output to a file. As a bonus, it also prints data rate up/down stats every 5 seconds. The spinning file (“nas-main/zz-keep-spinning/keep-spinning.txt”) has never been cleared and has nearly a quarter million lines. I suppose that implies that it has kept the drive spinning for 1/2 million minutes which works out to around 347 total days. I should compare that against the drive’s SMART stats, if I can remember how. The earliest timestamp in the file is from March 2018, so I know the HC2 NAS has been in service at least that long.

    For tasks, vintage cron still does everything I could need. In this case, that means reaching out to websites (like this one) and automatically backing up static files.

    I also have to have a special script for starting up. Fortunately, I was able to bring this over from the HC2 and tweak it. The data disks (though not boot disk) are encrypted. Those need to be unlocked and only then is it safe for the Samba and Minio services to start up. So one script does all that heavy lifting in the rare case of a reboot (this is the type of system that’s well worth having on a reliable UPS).

    Further Work
    I need to figure out how to use the OLED display on the NAS, and how to make it show something more useful than the current time and date, which is what it does in its default configuration with HardKernel’s own Linux distro. With DietPi, it does nothing by default. I’m thinking it should be able to show the percent usage of each of the 2 drives, at a minimum.

    I also need to establish a more responsible backup regimen. I’m way too lazy about this. Fortunately, I reason that I can keep the original HC2 in service, repurposed to accept backups from the main NAS. Again, I’m sort of micro-managing this since a huge amount of data isn’t worth backing up (remember the whole DataHoarder bit), but the most important stuff will be shipped off.

    The post Adventures In NAS first appeared on Breaking Eggs And Making Omelettes.

  • Revision 32594 : plugins en minuscules, et alias pour les noms de sites

    1er novembre 2009, par fil@… — Log

    plugins en minuscules, et alias pour les noms de sites