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• Senior Software Engineer for Enterprise Analytics Platform

  28 janvier 2016, par Matthieu Aubry — Uncategorized

  We’re looking for a lead developer to work on Piwik Enterprise Analytics core platform software. We have some exciting challenges to solve and need you !

  You’ll be working with both fellow employees and our open-source community. Piwik staff lives in New Zealand, Europe (Poland, Germany) and in the U.S. We do the vast majority of our collaboration online.

  We are a small, flexible team, so when you come aboard, you will play an integral part in engineering. As a leader you’ll help us to prioritise work and grow our community. You’ll help to create a welcoming environment for new contributors and set an example with your development practices and communications skills. You will be working closely with our CTO to build a future for Piwik.

  Key Responsibilities

  • Strong competency coding in PHP and JavaScript.
  • Scaling existing backend system to handle ever increasing amounts of traffic and new product requirements.
  • Outstanding communication and collaboration skills.
  • Drive development and documentation of internal and external APIs (Piwik is an open platform).
  • Help make our development practices better and reduce friction from idea to deployment.
  • Mentor junior engineers and set the stage for personal growth.

  Minimum qualifications

  • 5+ years of experience in product development, security, usable interface design.
  • 5+ years experience building successful production software systems.
  • Strong competency in PHP5 and JavaScript application development.
  • Skill at writing tests and reviewing code.
  • Strong analytical skills.

  Location

  • Remote work position !
  • or you can join us in our office based in Wellington, New Zealand or in Wrocław, Poland.

  Benefits

  • Competitive salary.
  • Remote work is possible.
  • Yearly meetup with the whole team abroad.
  • Be part of a successful open source company and community.
  • In our Wellington (NZ) and Wroclaw (PL) offices : snacks, coffee, nap room, Table football, Ping pong…
  • Regular events.
  • Great team of people.
  • Exciting projects.

  Learn more

  Learn more what it’s like to work on Piwik in our blog post

  About Piwik

  At Piwik we develop the leading open source web analytics platform, used by more than one million websites worldwide. Our vision is to help the world liberate their analytics data by building the best open alternative to Google Analytics.

  The Piwik platform collects, stores and processes a lot of information : hundreds of millions of data points each month. We create intuitive, simple and beautiful reports that delight our users.

  Apply online

  To apply for this position, please Apply online here. We look forward to receiving your applications !

• Understanding Data Processing Agreements and How They Affect GDPR Compliance

  9 octobre 2023, par Erin — GDPR

  The General Data Protection Regulation (GDPR) impacts international organisations that conduct business or handle personal data in the European Union (EU), and they must know how to stay compliant.

  One way of ensuring GDPR compliance is through implementing a data processing agreement (DPA). Most businesses overlook DPAs when considering ways of maintaining user data security. So, what exactly is a DPA’s role in ensuring GDPR compliance ?

  In this article, we’ll discuss DPAs, their advantages, which data protection laws require them and the clauses that make up a DPA. We’ll also discuss the consequences of non-compliance and how you can maintain GDPR compliance using Matomo.

  What is a data processing agreement ?

  A data processing agreement, data protection agreement or data processing addendum is a contractual agreement between a data controller (a company) and a data processor (a third-party service provider.) It defines each party’s rights and obligations regarding data protection.

  A DPA also defines the responsibilities of the controller and the processor and sets out the terms they’ll use for data processing. For instance, when MHP/Team SI sought the services of Matomo (a data processor) to get reliable and compliant web analytics, a DPA helped to outline their responsibilities and liabilities.

  A DPA is one of the basic requirements for GDPR compliance. The GDPR is an EU regulation concerning personal data protection and security. The GDPR is binding on any company that actively collects data from EU residents or citizens, regardless of their location.

  As a business, you need to know what goes into a DPA to identify possible liabilities that may arise if you don’t comply with European data protection laws. For example, having a recurrent security incident can lead to data breaches as you process customer personal data.

  The average data breach cost for 2023 is $4.45 million. This amount includes regulatory fines, containment costs and business losses. As such, a DPA can help you assess the organisational security measures of your data processing methods and define the protocol for reporting a data breach.

  Why is a DPA essential for your business ?

  If your company processes personal data from your customers, such as contact details, you need a DPA to ensure compliance with data security laws like GDPR. You’ll also need a DPA to hire a third party to process your data, e.g., through web analytics or cloud storage.

  But what are the benefits of having a DPA in place ?

  

  A key benefit of signing a DPA is it outlines business terms with a third-party data processor and guarantees compliance with the relevant data privacy laws. A DPA also helps to create an accountability framework between you and your data processor by establishing contractual obligations.

  Additionally, a DPA helps to minimise the risk of unauthorised access to sensitive data. A DPA defines organisational measures that help protect the rights of individuals and safeguard personal data against unauthorised disclosure. Overall, before choosing a data processor, having a DPA ensures that they are capable, compliant and qualified.

  More than 120 countries have already adopted some form of international data protection laws to protect their citizens and their data better. Hence, knowing which laws require a DPA and how you can better ensure compliance is important.

  Which data protection laws require a DPA ?

  Regulatory bodies enact data protection laws to grant consumers greater control over their data and how businesses use it. These laws ensure transparency in data processing and compliance for businesses.

  

  The following are some of the relevant data privacy laws that require you to have a DPA :

  • UK GDPR
  • Brazil LGPD
  • EU GDPR
  • Dubai PDPA
  • Colorado CPA
  • California CCPA/CPRA
  • Virginia VCDPA
  • Connecticut DPA
  • South African POPIA
  • Thailand PDPA

  Companies that don’t adhere to these data protection obligations usually face liabilities such as fines and penalties. With a DPA, you can set clear expectations regarding data processing between you and your customers.

  Review and update any DPAs with third-party processors to ensure compliance with GDPR and the laws we mentioned above. Additionally, confirm that all the relevant clauses are present for compliance with relevant data privacy laws. 

  So, what key data processing clauses should you have in your DPA ? Let’s take a closer look in the next section.

  Key clauses in a data processing agreement

  GDPR provides some general recommendations for what you should state in a DPA.

  

  Here are the elements you should include :

  Data processing specifications

  Your DPA should address the specific business purposes for data processing, the duration of processing and the categories of data under processing. It should also clearly state the party responsible for maintaining GDPR compliance and who the data subjects are, including their location and nationality.

  Your DPA should also address the data processor and controller’s responsibilities concerning data deletion and contract termination.

  Role of processor

  Your DPA should clearly state what your data processor is responsible for and liable for. Some key responsibilities include record keeping, reporting breaches and maintaining data security.

  Other roles of your data processor include providing you with audit opportunities and cooperating with data protection authorities during inquiries. If you decide to end your contract, the data processor is responsible for deleting or returning data, depending on your agreement.

  Role of controller

  Your DPA should inform the responsibilities of the data controller, which typically include issuing processing instructions to the data processor and directing them on how to handle data processing.

  Your DPA should let you define the lawful data processes the data processor should follow and how you’ll uphold the data protection rights of individuals’ sensitive data.

  Organisational and technical specifications

  Your DPA should define specifications such as how third-party processors encrypt, access and test personal data. It should also include specifications on how the data processor and controller will maintain ongoing data security through various factors such as :

  • State of the technology : Do ‌third-party processors have reliable technology, and can they ensure data security within their systems ?
  • Costs of implementation : Does the data controller’s budget allow them to seek third-party services from industry-leading providers who can guarantee a certain level of security ?
  • Variances in users’ personal freedom : Are there privacy policies and opt-out forms for users to express how they want companies to use their sensitive data ?

  Moreover, your DPA should define how you and your data processor will ensure the confidentiality, availability and integrity of data processing services and systems.

  What are the penalties for DPA GDPR non-compliance ?

  Regulators use GDPR’s stiff fines to encourage data controllers and third-party processors to follow‌ best data security practices. One way of maintaining compliance is through drafting up a DPA with your data processor.

  The DPA should clearly outline the necessary legal requirements and include all the relevant clauses mentioned above. Understand what goes into this agreement since data protection authorities can hold your business accountable for a breach — even if a processor’s error caused it.

  Data protection authorities can issue penalties now that the GDPR is in place. For example, according to Article 83 of the GDPR, penalties for data or privacy breaches or non-compliance can amount to up to €20 million or 4% of your annual revenue.

  There are two tiers of fines : tier one and tier two. Violations related to data processors typically attract fines on the tier-one level. Tier one fines can cost your business €10 million or 2% of your company’s global revenue.

  Tier-two fines result from infringement of the right to forget and the right to privacy of your consumer. Tier-two fines can cost your business up to €20 million or 4% of your company’s global revenue.

  GDPR fines make non-compliance an expensive mistake for businesses of all sizes. As such, signing a DPA with any party that acts as a data processor for your business can help you remain GDPR-compliant.

  How a DPA can help your business remain GDPR compliant

  A DPA can help your business define and adhere to lawful data processes.

  

  So, in what other ways can a DPA help you to remain compliant with GDPR ? Let’s take a look !

  1. Assess data processor’s compliance

  Having a DPA helps ensure that the data processor you are working with is GDPR-compliant. You should check if they have a DPA and confirm the processor’s terms of service and legal basis.

  For example, if you want an alternative to Google Analytics that’s GDPR compliant, then you can opt for Matomo. Matomo features a DPA, which you can agree to when you sign up for web analytics services or later.

  2. Establish lawful data processes

  A DPA can also help you review your data processes to ensure they’re GDPR compliant. For example, by defining lawful data processes, you better understand personally identifiable information (PII) and how it relates to data privacy.

  Further, you can allow users to opt out of sharing their data. As such, Matomo can help you to enable Do Not Track preferences on your website.

  

  With this feature, users are given the option to opt in or out of tracking via a toggle in their respective browsers.

  Indeed, establishing lawful data processes helps you define the specific business purposes for collecting and processing personal data. By doing so, you get to notify your users why you need their data and get their consent to process it by including a GDPR-compliant privacy policy on your website.

  3. Anonymise your data

  Global privacy laws like GDPR and ePrivacy mandate companies to display cookie banners or seek consent before tracking visitors’ data. You can either include a cookie consent banner on your site or stop tracking cookies to follow the applicable regulations.

  Further, you can enable cookie-less tracking or easily let users opt out. For example, you can use Matomo without a cookie consent banner, exempting it from many countries’ privacy rules.

  Additionally, through a DPA, you can define organisational measures that define how you’ll anonymise all your users’ data. Matomo can help you anonymise IP addresses, and we recommend that you at least anonymise the last two bytes.

  

  As one of the few web analytics tools you can use to collect data without tracking consent, Matomo also has the French Data Protection Authority (CNIL) approval.

  4. Assess the processor’s bandwidth

  Having a DPA can help you implement data retention policies that show clear retention periods. Such policies are useful when ending a contract with a third-party service provider and determining how they should handle your data.

  A DPA also helps you ensure the processor has the necessary technology to store personal data securely. You can conduct an audit to understand possible vulnerabilities and your data processor’s technological capacity.

  5. Obtain legal counsel

  When drafting a DPA, it’s important to get a consultation on what is needed to ensure complete compliance. Obtaining legal counsel points you in the right direction so you don’t make any mistakes that may lead to non-compliance.

  Conclusion

  Businesses that process users’ data are subject to several DPA contract requirements under GDPR. One of the most important is having DPAs with every third-party provider that helps them perform data processing.

  It’s important to stay updated on GDPR requirements for compliance. As such, Matomo can help you maintain lawful data processes. Matomo gives you complete control over your data and complies with GDPR requirements.

  To get started with Matomo, you can sign up for a 21-day free trial. No credit card required.

  Disclaimer

  We are not lawyers and don’t claim to be. The information provided here is to help give an introduction to GDPR. We encourage every business and website to take data privacy seriously and discuss these issues with your lawyer if you have any concerns.

• How can I improve the up-time of my coffee pot live stream ?

  26 avril 2017, par tww0003

  Some Background on the Project :

  Like most software developers I depend on coffee to keep me running, and so do my coworkers. I had an old iPhone sitting around, so I decided to pay homage to the first webcam and live stream my office coffee pot.

  The stream has become popular within my company, so I want to make sure it will stay online with as little effort possible on my part. As of right now, it will occasionally go down, and I have to manually get it up and running again.

  My Setup :

  I have nginx set up on a digital ocean server (my nginx.conf is shown below), and downloaded an rtmp streaming app for my iPhone.

  The phone is set to stream to example.com/live/stream and then I use an ffmpeg command to take that stream, strip the audio (the live stream is public and I don’t want coworkers to feel like they have to be careful about what they say), and then make it accessible at rtmp://example.com/live/coffee and example.com/hls/coffee.m3u8.

  Since I’m not too familiar with ffmpeg, I had to google around and find the appropriate command to strip the coffee stream of the audio and I found this :
  

  ffmpeg -i rtmp://localhost/live/stream -vcodec libx264 -vprofile baseline -acodec aac -strict -2 -f flv -an rtmp://localhost/live/coffee

  Essentially all I know about this command is that the input stream comes from, localhost/live/stream, it strips the audio with -an, and then it outputs to rtmp://localhost/live/coffee.

  I would assume that ffmpeg -i rtmp://localhost/live/stream -an rtmp://localhost/live/coffee would have the same effect, but the page I found the command on was dealing with ffmpeg, and nginx, so I figured the extra parameters were useful.

  What I’ve noticed with this command is that it will error out, taking the live stream down. I wrote a small bash script to rerun the command when it stops, but I don’t think this is the best solution.

  Here is the bash script :

  while true;
  
  do
  
          ffmpeg -i rtmp://localhost/live/stream -vcodec libx264 -vprofile baseline -acodec aac -strict -2 -f flv -an rtmp://localhost/live/coffee
  
          echo 'Something went wrong. Retrying...'
  
          sleep 1
  
  done

  I’m curious about 2 things :

  1. What is the best way to strip audio from an rtmp stream ?
  2. What is the proper configuration for nginx to ensure that my rtmp stream will stay up for as long as possible ?

  Since I have close to 0 experience with nginx, ffmpeg, and rtmp streaming any help, or tips would be appreciated.

  Here is my nginx.conf file :

  worker_processes  1;
  
  
  
  events {
  
      worker_connections  1024;
  
  }
  
  
  
  
  
  http {
  
      include       mime.types;
  
      default_type  application/octet-stream;
  
  
  
      sendfile        on;
  
  
  
      keepalive_timeout  65;
  
  
  
      server {
  
          listen       80;
  
          server_name  localhost;
  
  
  
          location / {
  
              root   html;
  
              index  index.html index.htm;
  
          }
  
  
  
          error_page   500 502 503 504  /50x.html;
  
          location = /50x.html {
  
              root   html;
  
          }
  
  
  
          location /stat {
  
                  rtmp_stat all;
  
                  rtmp_stat_stylesheet stat.xsl;
  
                  allow 127.0.0.1;
  
          }
  
          location /stat.xsl {
  
                  root html;
  
          }
  
          location /hls {
  
                  root /tmp;
  
                  add_header Cache-Control no-cache;
  
          }
  
          location /dash {
  
                  root /tmp;
  
                  add_header Cache-Control no-cache;
  
                  add_header Access-Control-Allow-Origin *;
  
          }
  
      }
  
  }
  
  
  
  rtmp {
  
  
  
      server {
  
  
  
          listen 1935;
  
          chunk_size 4000;
  
  
  
          application live {
  
              live on;
  
  
  
              hls on;
  
              hls_path /tmp/hls;
  
  
  
              dash on;
  
              dash_path /tmp/dash;
  
          }
  
      }
  
  }

  edit :
  I’m also running into this same issue : https://trac.ffmpeg.org/ticket/4401