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  • Google Analytics Privacy Issues : Is It Really That Bad ?

    2 juin 2022, par Erin

    If you find yourself asking : “What’s the deal with Google Analytics privacy ?”, you probably have some second thoughts. 

    Your hunch is right. Google Analytics (GA) is a popular web analytics tool, but it’s far from being perfect when it comes to respecting users’ privacy. 

    This post helps you understand tremendous Google Analytics privacy concerns users, consumers and regulators expressed over the years.

    In this blog, we’ll cover :

    What Does Google Analytics Collect About Users ? 

    To understand Google Analytics privacy issues, you need to know how Google treats web users’ data. 

    By default, Google Analytics collects the following information : 

    • Session statistics — duration, page(s) viewed, etc. 
    • Referring website details — a link you came through or keyword used. 
    • Approximate geolocation — country, city. 
    • Browser and device information — mobile vs desktop, OS usage, etc. 

    Google obtains web analytics data about users via two means : an on-site Google Analytics tracking code and cookies.

    A cookie is a unique identifier (ID) assigned to each user visiting a web property. Each cookie stores two data items : unique user ID and website name. 

    With the help of cookies, web analytics solutions can recognise returning visitors and track their actions across the website(s).

    First-party vs third-party cookies
    • First party cookies are generated by one website and collect user behaviour data from said website only. 
    • Third-party cookies are generated by a third-party website object (for example, an ad) and can track user behaviour data across multiple websites. 

    As it’s easy to imagine, third-party cookies are a goldmine for companies selling online ads. Essentially, they allow ad platforms to continue watching how the user navigates the web after clicking a certain link. 

    Yet, people have little clue as to which data they are sharing and how it is being used. Also, user consent to tracking across websites is only marginally guaranteed by existing Google Analytics controls. 

    Why Third-Party Cookie Data Collection By GA Is Problematic 

    Cookies can transmit personally identifiable information (PII) such as name, log in details, IP address, saved payment method and so on. Some of these details can end up with advertisers without consumers’ direct knowledge or consent.

    Regulatory frameworks such as General Data Protection Regulation (GDPR) in Europe and California Consumer Privacy Act (CCPA) emerged as a response to uncontrolled user behaviour tracking.

    Under regulatory pressure, Big Tech companies had to adapt their data collection process.

    Apple was the first to implement by-default third-party blocking in the Safari browser. Then added a tracking consent mechanism for iPhone users starting from iOS 15.2 and later. 

    Google, too, said it would drop third-party cookie usage after The European Commission and UK’s Competition and Markets Authority (CMA) launched antitrust investigations into its activity. 

    To shake off the data watchdogs, Google released a Privacy Sandbox — a set of progressive tech, operational and compliance changes for ensuring greater consumer privacy. 

    Google’s biggest promise : deprecate third-party cookies usage for all web and mobile products. 

    Originally, Google promised to drop third-party cookies by 2022, but that didn’t happen. Instead, Google delayed cookie tracking depreciation for Chrome until the second half of 2023

    Why did they push back on this despite hefty fines from regulators ?

    Because online ads make Google a lot of money.

    In 2021, Alphabet Inc (parent company of Google), made $256.7 billion in revenue, of which $209.49 billion came from selling advertising. 

    Lax Google Analytics privacy enforcement — and its wide usage by website owners — help Google make those billions from collecting and selling user data. 

    How Google Uses Collected Google Analytics Data for Advertising 

    Over 28 million websites (or roughly 85% of the Internet) have Google Analytics tracking codes installed. 

    Even if one day we get a Google Analytics version without cookies, it still won’t address all the privacy concerns regulators and consumers have. 

    Over the years, Google has accumulated an extensive collection of user data. The company’s engineers used it to build state-of-the-art deep learning models, now employed to build advanced user profiles. 

    Deep learning is the process of training a machine to recognise data patterns. Then this “knowledge” is used to produce highly-accurate predictive insights. The more data you have for model training — the better its future accuracy will be. 

    Google has amassed huge deposits of data from its collection of products — GA, YouTube, Gmail, Google Docs and Google Maps among others. Now they are using this data to build a third-party cookies-less alternative mechanism for modelling people’s preferences, habits, lifestyles, etc. 

    Their latest model is called Google Topics. 

    This comes only after Google’s failed attempt to replace cookie-based training with Federated Learning of Cohorts (FLoC) model. But the solution wasn’t offering enough user transparency and user controls among other issues.

    Google Topics
    Source : Google Blog

    Google Topics promises to limit the granularity of data advertisers get about users. 

    But it’s still a web user surveillance method. With Google Topics, the company will continue collecting user data via Chrome (and likely other Google products) — and share it with advertisers. 

    Because as we said before : Google is in the business of profiting off consumers’ data. 

    Two Major Ways Google Takes Advantage of Customer Data

    Every bit of data Google collects across its ecosystem of products can be used in two ways :

    • For ad targeting and personalisation 
    • To improve Google’s products 

    The latter also helps the former. 

    Advanced Ad Personalisation and Targeting

    GA provides the company with ample data on users’ 

    • Recent and frequent searches 
    • Location history
    • Visited websites
    • Used apps 
    • Videos and ads viewed 
    • Personal data like age or gender 

    The company’s privacy policy explicitly states that :

    Google Analytics Privacy Policy
    Source : Google

    Google also admits to using collected data to “measure the effectiveness of advertising” and “personalise content and ads you see on Google.” 

    But there are no further elaborations on how exactly customers’ data is used — and what you can do to prevent it from being shared with third parties. 

    In some cases, Google also “forgets” to inform users about its in-product tracking.

    Journalists from CNBC and The New York Times independently concluded that Google monitors users’ Gmail activity. In particular, the company scans your inbox for recent purchases, trips, flights and bills notifications. 

    While Google says that this information isn’t sold to advertisers (directly), they still may use the “saved information about your orders in other Google services”. 

    Once again, this means you have little control or knowledge of subsequent data usage. 

    Improving Product Usability 

    Google has many “arms” to collect different data points — from user’s search history to frequently-travelled physical routes. 

    They also reserve the right to use these insights for improving existing products. 

    Here’s what it means : by combining different types of data points obtained from various products, Google can pierce a detailed picture of a person’s life. Even if such user profile data is anonymised, it is still alarmingly accurate. 

    Douglas Schmidt, a computer science researcher at Vanderbilt University, well summarised the matter : 

    “[Google’s] business model is to collect as much data about you as possible and cross-correlate it so they can try to link your online persona with your offline persona. This tracking is just absolutely essential to their business. ‘Surveillance capitalism’ is a perfect phrase for it.”

    Google Data Collection Obsession Is Backed Into Its Business Model 

    OK, but Google offers some privacy controls to users ? Yes. Google only sees and uses the information you voluntarily enter or permit them to access. 

    But as the Washington Post correspondent points out :

    “[Big Tech] companies get to set all the rules, as long as they run those rules by consumers in convoluted terms of service that even those capable of decoding the legalistic language rarely bother to read. Other mechanisms for notice and consent, such as opt-outs and opt-ins, create similar problems. Control for the consumer is mostly an illusion.”

    Google openly claims to be “one of many ad networks that personalise ads based on your activity online”. 

    The wrinkle is that they have more data than all other advertising networks (arguably combined). This helps Google sell high-precision targeting and contextually personalised ads for billions of dollars annually.

    Given that Google has stakes in so many products — it’s really hard to de-Google your business and minimise tracking and data collection from the company.

    They are also creating a monopoly on data collection and ownership. This fact makes regulators concerned. The 2021 antitrust lawsuit from the European Commission says : 

    “The formal investigation will notably examine whether Google is distorting competition by restricting access by third parties to user data for advertising purposes on websites and apps while reserving such data for its own use.”

    In other words : By using consumer data to its unfair advantage, Google allegedly shuts off competition.

    But that’s not the only matter worrying regulators and consumers alike. Over the years, Google also received numerous other lawsuits for breaching people’s privacy, over and over again. 

    Here’s a timeline : 

    Separately, Google has a very complex history with GDPR compliance

    How Google Analytics Contributes to the Web Privacy Problem 

    Google Analytics is the key puzzle piece that supports Google’s data-driven business model. 

    If Google was to release a privacy-focused Google Analytics alternative, it’d lose access to valuable web users’ data and a big portion of digital ad revenues. 

    Remember : Google collects more data than it shares with web analytics users and advertisers. But they keep a lot of it for personal usage — and keep looking for ways to share this intel with advertisers (in a way that keeps regulators off their tail).

    For Google Analytics to become truly ethical and privacy-focused, Google would need to change their entire revenue model — which is something they are unlikely to do.

    Where does this leave Google Analytics users ? 

    In a slippery territory. By proxy, companies using GA are complicit with Google’s shady data collection and usage practice. They become part of the problem.

    In fact, Google Analytics usage opens a business to two types of risks : 

    • Reputational. 77% of global consumers say that transparency around how data is collected and used is important to them when interacting with different brands. That’s why data breaches and data misuse by brands lead to major public outrages on social media and boycotts in some cases. 
    • Legal. EU regulators are on a continuous crusade against Google Analytics 4 (GA4) as it is in breach of GDPR. French and Austrian watchdogs ruled the “service” illegal. Since Google Analytics is not GDPR compliant, it opens any business using it to lawsuits (which is already happening).

    But there’s a way out.

    Choose a Privacy-Friendly Google Analytics Alternative 

    Google Analytics is a popular web analytics service, but not the only one available. You have alternatives such as Matomo. 

    Our guiding principle is : respecting privacy.

    Unlike Google Analytics, we leave data ownership 100% in users’ hands. Matomo lets you implement privacy-centred controls for user data collection.

    Plus, you can self-host Matomo On-Premise or choose Matomo Cloud with data securely stored in the EU and in compliance with GDPR.

    The best part ? You can try our ethical alternative to Google Analytics for free. No credit card required ! Start your free 21-day trial now

  • [FFMPEG]Add 20 black frames at beginning of video (seeking)

    6 mai 2022, par Halano Siblee

    .MOV VFX video animation start at 00:00:00
    I need ffmpeg Command for adding
    
20 black frame at start so video start at 00:00:20

    


    ffmpeg -i input.mov -ss 20 -vcodec copy -acodec copy output.mov


    


    this code above trim first 25 frame i need to add 25 black frames ?

    


  • Google Analytics 4 (GA4) vs Matomo

    7 avril 2022, par Erin

    Google announced that Universal Analytics’ days are numbered. Universal Analytics will be replaced by Google Analytics 4 (or GA4) on the 1st of July 2023. 

    If Google Analytics users want to compare year-on-year data, they have until July 2022 to get set up and start collecting data before the sun sets on Universal Analytics (or UA).

    But is upgrading to Google Analytics 4 the right move ? There’s a lot to consider, and many organisations are looking for an alternative to Google Analytics. So in this blog, we’ll compare GA4 to Matomo – the leading Google Analytics alternative. 

    In this blog, we’ll look at :

    What is Matomo ?

    Matomo is a powerful privacy-first web analytics platform that gives you 100% data ownership. First launched in 2007, Matomo is now the world’s leading open-source web analytics platform and is used by more than 1 million websites. 

    Matomo’s core values are based on ethical data collection and processing. Consistently more businesses and organisations from around the globe are adopting data-privacy-compliant web analytics solutions like Matomo. 

    Matomo offers both Cloud and On-Premise solutions (and a five-star rated WordPress plugin), making for an adaptable and flexible solution. 

    What is Google Analytics 4 ?

    Google Analytics 4 is the latest version of Google Analytics and represents a completely new approach to data-modelling than its predecessor, Universal Analytics. For an in-depth look at how GA4 and UA compare, check out this Google Analytics 4 vs Universal Analytics comparison

    Google Analytics 4 will soon be the only available version of analytics software from Google. So what’s the issue ? Surely, in 2022, Google makes it easy to migrate to their newest (and only) analytics platform ? Not quite.

    Google Analytics 4 vs Matomo

    Whilst the core purpose of GA4 and Matomo is similar (providing web analytics that help to optimise your website and grow your business), there are several key differences that organisations should consider before making the switch.

    Importing Historical Data from Universal Analytics

    Google Analytics 4

    Users assuming that historical data from Universal Analytics could be imported into Google Analytics 4 were faced with swift disappointment. Unfortunately, Google Analytics 4 does not have an option to import data from its predecessor, Universal Analytics. This means that businesses won’t be able to import and compare data from previous years.

    Matomo

    If you don’t want to start from scratch with your web analytics data, then Matomo is an ideal solution for data continuity. Matomo offers users the ability to import their historical Universal Analytics data. So you can keep all that valuable historical data you’ve collected over the years.

    Google Analytics 4 Migration
    Tino Didriksen via Twitter

    User Interface

    Google Analytics 4

    GA4’s new user interface has been met with mixed reviews. Many claim that it’s overly complex and difficult to navigate. Some have even suggested that the tool has been designed specifically for enterprises with specialised analytics teams. 

    Kevin Levesquea via Twitter

    Matomo

    Matomo, on the other hand, is recognised for an easy to use interface, with a rating of 4.5 out of 5 stars for ease of use on Capterra. Matomo perfectly balances powerful features with a user-friendly interface so valuable insights are only a click away. There’s a reason why over 1 million websites are using Matomo. 

    Matomo Features

    Advanced Behavioural Analytics Features 

    Google Analytics 4

    While Google Analytics is undoubtedly robust in some areas (machine learning, for instance), what it really lacks is advanced behavioural analytics. Heatmaps, session recordings and other advanced tools can give you valuable insights into how users are engaging with your site. Well beyond pageviews and other metrics.

    Unfortunately, with this new generation of GA, Google still hasn’t introduced these features. So users have to manage subscriptions and tracking in third-party behavioural analytics tools like Hotjar or Lucky Orange, for example. This is inefficient, costly and time-consuming to manage. 

    Matomo Heatmaps Feature

    Matomo 

    Meanwhile, Matomo is a one-stop shop for all of your web analytics needs. Not only do you get access to the metrics you’ve grown accustomed to with Universal Analytics, but you also get built-in behavioural analytics features like Heatmaps, Scroll Depth, Session Recordings and more. 

    Want to know if visitors are reaching your call to action at the bottom of the page ? Scroll Depth will answer that.

    Want to know why visitors aren’t clicking through to the next page ? Heatmaps will give you the insights you need.

    You get the picture – the full picture, that is. 

    All-in-one web analytics

    Data Accuracy

    Google Analytics 4

    GA4 aims to make web and app analytics more privacy-centric by reducing the reliance on cookies to record certain events across platforms and devices. 

    However, when site and application visitors opt-out of cookie tracking, GA4 instead relies on machine learning to fill in the gaps. Data sampling could mean that your business is making business decisions based on inaccurate reports. 

    Matomo

    Data is the backbone of web analytics, so why make critical business decisions on sampled data ? With Matomo, you’re guaranteed 100% unsampled accurate data. So you can rest assured that any decisions you make are based on actual facts. 

    Compliance with Privacy Laws (GDPR, CCPA, etc.) 

    Google Analytics 4

    Google is making changes in an attempt to become compliant with privacy laws. However, even with GA4, users are still transferring data to the US. For this reason, both Austrian and French governments have ruled Google Analytics illegal under GDPR.

    The only possible workaround is “Privacy Shield 2.0”, but GDPR experts are still sceptical of this one. 

    Matomo

    If compliance with global privacy laws is a concern (and it should be), then Matomo is the clear winner here. 

    As an EU hosted web analytics tool, your data is stored in Europe, and no data is transferred to the US. On the other hand, if you choose to self-host, the data is stored in your country of choice.

    In addition, with cookieless tracking enabled, you can say goodbye to those pesky cookie consent screens. 

    Also, remember that under GDPR, and many other data privacy laws like CCPA and LGPD, end users have a legal right to access, amend and/or erase the personal data collected about them. 

    With Matomo you get 100% ownership of your web analytics data. This means that we don’t on-sell to third parties ; can’t claim ownership of the data ; and you can export your data at any time.

    Matomo vs GA4
    @tersmantoll via Twitter

    Wrap up

    At the end of the day, the worst thing an organisation can do is nothing. Waiting until July 2023 to migrate to GA4 or another web analytics platform would be very disruptive and costly. Organisations need to consider their options now and start migrating in the next few months. 

    With all that said, moving to Google Analytics 4 could prove to be a costly and time-consuming operation. The global trend towards increased data privacy is a threat to platforms like Google Analytics which uses data for advertising and transfers data across borders.

    With Matomo, you get an easy to use all-in-one web analytics platform and keep your historical Universal Analytics data. Plus, you can future-proof your business by being compliant with global privacy laws and get access to advanced behavioural analytics features. 

    There’s a lot to weigh up here but fortunately, getting started with Matomo is easy. Try it free for 21-days (no credit card required) and see for yourself why over 1 million websites choose Matomo. 

    While this is the end of the road for Universal Analytics, it’s also an opportune time for organisations to find a better fit web analytics tool.