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• Exceeded GA’s 10M hits data limit, now what ?

  21 juin 2019, par Joselyn Khor
  Exceeded GA’s 10M hits data limit, now what ? Matomo has the answers

  “Your data volume (1XXM hits) exceeds the limit of 10M hits per month as outlined in our Terms of Service. If you continue to exceed the limit, we will stop processing new data on XXX 21, 2019. Learn more about possible solutions.”

  Yikes. Alarm bells were ringing when a Google Analytics free user came to us faced with this notice. Let’s call him ‘Mark’. Mark had reached the limits on the data he could collect through Google Analytics and was shocked by the limited options available to fix the problem, without blowing the budget. The thoughts racing through his head were :

  • “What happens to all my data ?”
  • “What if Google starts charging USD150K now ?”

  Then he came across Matomo and decided to get in touch with our support team …

  “Can you fix this issue ?” he asked us.

  “Absolutely !” we said.

  We’ll get back to helping Mark in a minute. For now let’s go over why this was such a dilemma for him.

  In order to resolve this data limits issue, one of the solutions was for him to upgrade to Google Analytics 360, which meant shelling out USD150,000 per year for their 1 billion hits per month option. Going from free to USD150,000 was too much of a stretch for a growing company.

  “Your data volume (1XXM hits) exceeds the limit of 10M hits per month …”, what did this message mean ?

  With the free version, Mark could collect up to 10 million “hits” per month, per account. Going over meant Google Analytics could stop collecting any more data for free as outlined in their Terms.

  Google Analytics’ Terms of Service (2018, sec. 2) states, “Subject to Section 15, the Service is provided without charge to You for up to 10 million Hits per month per account.”[1]

  In general, what’s a "hit" ?

  Data being sent to Google Analytics. It can be a transaction, event, social interaction or pageview - these all produce what Google calls a “hit”.

  

  And their Analytics Help Data Limits (n.d.) support page makes clear that : “If a property sends more hits per month to Analytics than allowed by the Analytics Terms of Service, there is no assurance that the excess hits will be processed. If the property’s hit volume exceeds this limit, a warning may be displayed in the user interface and you may be prevented from accessing reports.”[2]

  

  Possible solutions

  So the possible solutions given by Google Analytics’ Data Limits support page were (also shown in image below) :

  • To pay USD150K to upgrade to Google Analytics 360
  • To send fewer hits by setting up sampling
  • Or choose the slightly less relevant option to upgrade mobile app tracking to Google Analytics for Firebase.

  Without the means to pay, the free version was fast becoming inaccessible for Mark as he was facing a future where he risked no longer having access to up-to-date data used in his business’ reporting.

  Mark was facing a problem that potentially didn’t have a cost-effective solution.

  

  So what can you really do about it ?

  This is where we can help provide some assistance. If you’re reading this article, we’ll assume you can relate to Mark and share with you the advice on options we gave him.

  Options :

  One option posed by Google is for you to send fewer hits by auditing your data collection processes

  If you really don’t have the budget, you’ll need to reassess your data collection priorities and go over your strategies to see what is necessary to track, and what isn’t.

  • Make sure you know what you’re tracking and why. Look at what websites are being tracked by Google and into what properties.
  • Go through what data you’re tracking and decide what is or isn’t of value.
  • Set up data sampling, this however, will lead to inaccurate data.

  From here you can start to course correct. If you’ve found data you’re not using for analysis, get rid of these events/pageviews in your Google Analytics.

  But the limitations here are that eventually, you’re going to run out of irrelevant metrics and everything you’re tracking will be essential. So you’ll hit another brick wall and return to the same situation.

  Option 2 – Ignore and continue using the free version of Google Analytics

  With this option, you’ll have to bear the business risks involved by basing decisions off of analytics reports that may or may not be updated. In this case, you may still get contacted about exceeding the limits. As the free service is provided for only up to 10 million hits, once you’ve gone over them, you’re violating what’s stipulated in the Terms of Service. 

  There’s also the warning that “… you may be prevented from accessing reports” (Data limits, n.d.). So while we may not know for certain what Google Analytics will do, in this case it may be better to be safe rather than sorry by acting quickly to resolve it. 

  Option 3 –The Matomo solution. Upgrade to a web analytics platform that can handle your demanding data requirements

  Save money while continuing to gain valuable insights by moving over to Matomo Analytics (recommended)

  This is where you can save up to USD130,000 a year. As well as that, the transition from Google Analytics to the Matomo Cloud is a seamless experience as setup and maintenance is taken care of by our experts.

  For example, you can get up to 15M pageviews for USD1,612.50/month (or USD19,350/year) on the Essentials plan.

  Or even 25M pageviews for USD2400/month (or USD24000/year) on the Business plan – which offers additional web analytics and conversion optimization resources.

  Matomo Cloud is a great option if you’re looking for a secure, cost-effective and powerful analytics solution. You also get what Google Analytics could never offer you : full control and ownership of your own data and privacy. 

  No need to worry about losing your Google Analytics data because …

  Now you can import your historic Google Analytics data directly into your Matomo with the Google Analytics Importer tool. Simply follow the step-by-step guide to get started for free.

  Along with savings you can get :

  • A solution for the data limits issue forever. You choose the right plan to suit your data needs and adapt as you continue growing
  • 100% accurate data (no data sampling)
  • 100% data ownership of all your information without signing away your data to a third party
  • Powerful web analytics and conversion optimization features
  • Matomo Tag Manager
  • Easy setup
  • Support from Matomo’s specialists

  Learn more about Matomo Cloud pricing.

  

  Or go for Matomo On-Premise

  If you have the in-house infrastructure to support self-hosting Matomo on your own servers then there’s also the option of Matomo On-Premise. Here you’ll get full security knowing the data is on your own servers. 

  Setup will also require technical knowledge. There will also be costs associated with acquiring your own servers, and keeping up with regular maintenance and updates. With On-Premise you get maximum flexibility, with no data limits whatsoever. But if you’re coming over from Google Analytics and don’t have the infrastructure and team to host On-Premise, the Matomo Cloud could be right for you.

  Learn more about Matomo On-Premise.

  Where do you go from here ?

  Getting 10 millions hits per month is no small feat, it’s actually pretty fantastic. But if it means having to shell out USD150,000 just to be able to continue with Google Analytics, we feel your problem could be fixed with Matomo Cloud. You could then put the rest of the money you save to better use.

  If you choose Matomo, you now have the option to : 

  • Raise your data limits for a fraction of Google Analytics 360’s price
  • Get a comprehensive range of analytics features for the most impactful insights to ensure your website continues excelling
  • Get data that’s not sampled – meaning 100% accuracy in your reports
  • Migrate your data easily with the help of Matomo’s support team

  We’ll have you covered. 

  By sharing with you the options and advice we gave to Mark, we hope you’ll be able to find a solution that makes your life easier and solves the issue of data restrictions forever.

  The team at Matomo is here to help you every step of the way to ensure a stress-free transition from Google Analytics if that is what works best for you.

  For next steps, why not check out our pricing page to see what could suit your needs !

  References :

  [1] Terms of Service. (2018, July 24). In Google Analytics Terms of Service. Retrieved June 12, 2019, from https://www.google.com/analytics/terms/us.html

  [2] Data limits. (n.d.). In Analytics Help Data limits. Retrieved June 12, 2019, from https://support.google.com/analytics/answer/1070983?hl=en

• Official Piwik Training in Berlin – 2014, June 6th

  6 mai 2014, par Piwik Core Team — Community

  This event will focus on providing training to users of the Piwik analytics platform. The training will provide attendees with the necessary skills and knowledge that they will need to be able to take their website to the next level with Piwik.

  Language : English

  Register to Piwik Training now.

  Location : The 25hours Hotel Bikini Berlin is as diverse as the big city it is located in and as wild as a jungle. The hotel showcases cosmopolitan Berlin at its location in the listed Bikini-Haus building between the Tiergarten park and Breitscheidplatz with Kaiser Wilhelm Memorial Church.

  

  Why do you need training ?

  If you have just started using Piwik and are finding it a bit overwhelming, this training event will benefit you immensely. You will be able to learn all the necessary skills that will allow you move forward with Piwik.

  For users who have been using Piwik for a short time and have a bit of experience in using Piwik, you will be able to learn how to advance your skills and extend your knowledge of the Piwik platform.

  Advanced users will be able to gain more knowledge about the complex features and functions that Piwik incorporates, allowing you to customise different areas of the platform and learn about advanced topics.

  How can you benefit from this training event ?

  By understanding how Piwik works and how to use and operate Piwik more effectively, you will be able to make sound changes to your website that will allow you to achieve your business goals.

  Everyone, from ecommerce businesses to government organisations can benefit from this training event and learn the essential skills and gain the relevant knowledge to meet their goals and requirements.

  Some of the skills that you will learn during the training include :

  • How to install and get started with the Piwik platform
  • How Piwik will add value to your website
  • How to analyse and make sense of the data and information that you collect
  • How to create custom segments that will allow you to report on certain data and information
  • Advance exercises – Piwik settings, tweaking and basic diagnostics

  What equipment do I need in order to participate in the event ?

  You will need a computer that is able to connect to a Wifi network

  Are the tickets transferable ?

  Yes, the tickets are transferable.

  What is the refund policy on the tickets ?

  You are entitled to a refund up to 1 week before the commencement of the training.

  Training details

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  Contact us : contact@piwik.pro

  Registrations

  Register to Piwik Training now !

• Precise cut of remote video file

  20 août 2014, par Nicolas Goy

  I have hours long video files living on a server, and I need to be able to cut segments in them in an accurate and fast way.

  I tried :

  ffmpeg -ss 10:00 -i http://server/input.mp4 -t 5:00 -vcodec copy -acodec copy out.mp4

  This works and is fast, but it’s not precise as ffmpeg seeks backward until it finds a keyframe. The resulting video file ends up with a negative start time which is not working nice with browsers.

  I know I can re-encode the video for accurate seeking, but this would be slow and lose quality.

  I came up with the following idea :

  For example, let’s say we have a 20 seconds video, with keyframes every 5 secs, at 0,5,10,15,20.

  If I want a segment from sec 2 to sec 17, I would re-encode from sec 2 to 5, vcopy from sec 5 to 15, re-encode from sec 15 to 17 and concat the three files.

  This is the general problem and my idea, now the requirements are :

  • Source files must be accessed over HTTP
  • There must be no or very few quality loss
  • It must be fast, cutting 10 minutes in a 2h video should take around 1-2 sec
  • It must be accurate
  • It must work for webm and mp4

  It doesn’t have to be a ffmpeg command, I’m quite sure I’ll have to write a C wrapper around libav.

  Source file can be pre-processed in any necessary way to make it work.

  UPDATE : After getting more info, it seems my "idea" of gluing re-encoded extremities parts with a stream copied middle part won’t work because of different encoding settings. But I could extract a longuer part (keyframe -> keyframe) and extract timecodes I could add in an HTTP header, like Time-Range: 0.25,15.14 which would mean "play from sec 0.25 to 15.14 and discard the rest".