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  • How to Choose the Optimal Multi-Touch Attribution Model for Your Organisation

    13 mars 2023, par Erin — Analytics Tips

    If you struggle to connect the dots on your customer journeys, you are researching the correct solution. 

    Multi-channel attribution models allow you to better understand the users’ paths to conversion and identify key channels and marketing assets that assist them.

    That said, each attribution model has inherent limitations, which make the selection process even harder.

    This guide explains how to choose the optimal multi-touch attribution model. We cover the pros and cons of popular attribution models, main evaluation criteria and how-to instructions for model implementation. 

    Pros and Cons of Different Attribution Models 

    Types of Attribution Models

    First Interaction 

    First Interaction attribution model (also known as first touch) assigns full credit to the conversion to the first channel, which brought in a lead. However, it doesn’t report other interactions the visitor had before converting.

    Marketers, who are primarily focused on demand generation and user acquisition, find the first touch attribution model useful to evaluate and optimise top-of-the-funnel (ToFU). 

    Pros 

    • Reflects the start of the customer journey
    • Shows channels that bring in the best-qualified leads 
    • Helps track brand awareness campaigns

    Cons 

    • Ignores the impact of later interactions at the middle and bottom of the funnel 
    • Doesn’t provide a full picture of users’ decision-making process 

    Last Interaction 

    Last Interaction attribution model (also known as last touch) shifts the entire credit allocation to the last channel before conversion. But it doesn’t account for the contribution of all other channels. 

    If your focus is conversion optimization, the last-touch model helps you determine which channels, assets or campaigns seal the deal for the prospect. 

    Pros 

    • Reports bottom-of-the-funnel events
    • Requires minimal data and configurations 
    • Helps estimate cost-per-lead or cost-per-acquisition

    Cons 

    • No visibility into assisted conversions and prior visitor interactions 
    • Overemphasise the importance of the last channel (which can often be direct traffic) 

    Last Non-Direct Interaction 

    Last Non-Direct attribution excludes direct traffic from the calculation and assigns the full conversion credit to the preceding channel. For example, a paid ad will receive 100% of credit for conversion if a visitor goes directly to your website to buy a product. 

    Last Non-Direct attribution provides greater clarity into the bottom-of-the-funnel (BoFU). events. Yet, it still under-reports the role other channels played in conversion. 

    Pros 

    • Improved channel visibility, compared to Last-Touch 
    • Avoids over-valuing direct visits
    • Reports on lead-generation efforts

    Cons 

    • Doesn’t work for account-based marketing (ABM) 
    • Devalues the quality over quantity of leads 

    Linear Model

    Linear attribution model assigns equal credit for a conversion to all tracked touchpoints, regardless of their impact on the visitor’s decision to convert.

    It helps you understand the full conversion path. But this model doesn’t distinguish between the importance of lead generation activities versus nurturing touches.

    Pros 

    • Focuses on all touch points associated with a conversion 
    • Reflects more steps in the customer journey 
    • Helps analyse longer sales cycles

    Cons 

    • Doesn’t accurately reflect the varying roles of each touchpoint 
    • Can dilute the credit if too many touchpoints are involved 

    Time Decay Model 

    Time decay models assumes that the closer a touchpoint is to the conversion, the greater its influence. Pre-conversion touchpoints get the highest credit, while the first ones are ranked lower (5%-5%-10%-15%-25%-30%).

    This model better reflects real-life customer journeys. However, it devalues the impact of brand awareness and demand-generation campaigns. 

    Pros 

    • Helps track longer sales cycles and reports on each touchpoint involved 
    • Allows customising the half-life of decay to improve reporting 
    • Promotes conversion optimization at BoFu stages

    Cons 

    • Can prompt marketers to curtail ToFU spending, which would translate to fewer qualified leads at lower stages
    • Doesn’t reflect highly-influential events at earlier stages (e.g., a product demo request or free account registration, which didn’t immediately lead to conversion)

    Position-Based Model 

    Position-Based attribution model (also known as the U-shaped model) allocates the biggest credit to the first and the last interaction (40% each). Then distributes the remaining 20% across other touches. 

    For many marketers, that’s the preferred multi-touch attribution model as it allows optimising both ToFU and BoFU channels. 

    Pros 

    • Helps establish the main channels for lead generation and conversion
    • Adds extra layers of visibility, compared to first- and last-touch attribution models 
    • Promotes budget allocation toward the most strategic touchpoints

    Cons 

    • Diminishes the importance of lead nurturing activities as more credit gets assigned to demand-gen and conversion-generation channels
    • Limited flexibility since it always assigns a fixed amount of credit to the first and last touchpoints, and the remaining credit is divided evenly among the other touchpoints

    How to Choose the Right Multi-Touch Attribution Model For Your Business 

    If you’re deciding which attribution model is best for your business, prepare for a heated discussion. Each one has its trade-offs as it emphasises or devalues the role of different channels and marketing activities.

    To reach a consensus, the best strategy is to evaluate each model against three criteria : Your marketing objectives, sales cycle length and data availability. 

    Marketing Objectives 

    Businesses generate revenue in many ways : Through direct sales, subscriptions, referral fees, licensing agreements, one-off or retainer services. Or any combination of these activities. 

    In each case, your marketing strategy will look different. For example, SaaS and direct-to-consumer (DTC) eCommerce brands have to maximise both demand generation and conversion rates. In contrast, a B2B cybersecurity consulting firm is more interested in attracting qualified leads (as opposed to any type of traffic) and progressively nurturing them towards a big-ticket purchase. 

    When selecting a multi-touch attribution model, prioritise your objectives first. Create a simple scoreboard, where your team ranks various channels and campaign types you rely on to close sales. 

    Alternatively, you can survey your customers to learn how they first heard about your company and what eventually triggered their conversion. Having data from both sides can help you cross-validate your assumptions and eliminate some biases. 

    Then consider which model would best reflect the role and importance of different channels in your sales cycle. Speaking of which….

    Sales Cycle Length 

    As shoppers, we spend less time deciding on a new toothpaste brand versus contemplating a new IT system purchase. Factors like industry, business model (B2C, DTC, B2B, B2BC), and deal size determine the average cycle length in your industry. 

    Statistically, low-ticket B2C sales can happen within just several interactions. The average B2B decision-making process can have over 15 steps, spread over several months. 

    That’s why not all multi-touch attribution models work equally well for each business. Time-decay suits better B2B companies, while B2C usually go for position-based or linear attribution. 

    Data Availability 

    Businesses struggle with multi-touch attribution model implementation due to incomplete analytics data. 

    Our web analytics tool captures more data than Google Analytics. That’s because we rely on a privacy-focused tracking mechanism, which allows you to collect analytics without showing a cookie consent banner in markets outside of Germany and the UK. 

    Cookie consent banners are mandatory with Google Analytics. Yet, almost 40% of global consumers reject it. This results in gaps in your analytics and subsequent inconsistencies in multi-touch attribution reports. With Matomo, you can compliantly collect more data for accurate reporting. 

    Some companies also struggle to connect collected insights to individual shoppers. With Matomo, you can cross-attribute users across browning sessions, using our visitors’ tracking feature

    When you already know a user’s identifier (e.g., full name or email address), you can track their on-site behaviours over time to better understand how they interact with your content and complete their purchases. Quick disclaimer, though, visitors’ tracking may not be considered compliant with certain data privacy laws. Please consult with a local authority if you have doubts. 

    How to Implement Multi-Touch Attribution

    Multi-touch attribution modelling implementation is like a “seek and find” game. You have to identify all significant touchpoints in your customers’ journeys. And sometimes also brainstorm new ways to uncover the missing parts. Then figure out the best way to track users’ actions at those stages (aka do conversion and events tracking). 

    Here’s a step-by-step walkthrough to help you get started. 

    Select a Multi-Touch Attribution Tool 

    The global marketing attribution software is worth $3.1 billion. Meaning there are plenty of tools, differing in terms of accuracy, sophistication and price.

    To make the right call prioritise five factors :

    • Available models : Look for a solution that offers multiple options and allows you to experiment with different modelling techniques or develop custom models. 
    • Implementation complexity : Some providers offer advanced data modelling tools for creating custom multi-touch attribution models, but offer few out-of-the-box modelling options. 
    • Accuracy : Check if the shortlisted tool collects the type of data you need. Prioritise providers who are less dependent on third-party cookies and allow you to identify repeat users. 
    • Your marketing stack : Some marketing attribution tools come with useful add-ons such as tag manager, heatmaps, form analytics, user session recordings and A/B testing tools. This means you can collect more data for multi-channel modelling with them instead of investing in extra software. 
    • Compliance : Ensure that the selected multi-attribution analytics software wouldn’t put you at risk of GDPR non-compliance when it comes to user privacy and consent to tracking/analysis. 

    Finally, evaluate the adoption costs. Free multi-channel analytics tools come with data quality and consistency trade-offs. Premium attribution tools may have “hidden” licensing costs and bill you for extra data integrations. 

    Look for a tool that offers a good price-to-value ratio (i.e., one that offers extra perks for a transparent price). 

    Set Up Proper Data Collection 

    Multi-touch attribution requires ample user data. To collect the right type of insights you need to set up : 

    • Website analytics : Ensure that you have all tracking codes installed (and working correctly !) to capture pageviews, on-site actions, referral sources and other data points around what users do on page. 
    • Tags : Add tracking parameters to monitor different referral channels (e.g., “facebook”), campaign types (e.g., ”final-sale”), and creative assets (e.g., “banner-1”). Tags help you get a clearer picture of different touchpoints. 
    • Integrations : To better identify on-site users and track their actions, you can also populate your attribution tool with data from your other tools – CRM system, A/B testing app, etc. 

    Finally, think about the ideal lookback window — a bounded time frame you’ll use to calculate conversions. For example, Matomo has a default windows of 7, 30 or 90 days. But you can configure a custom period to better reflect your average sales cycle. For instance, if you’re selling makeup, a shorter window could yield better results. But if you’re selling CRM software for the manufacturing industry, consider extending it.

    Configure Goals and Events 

    Goals indicate your main marketing objectives — more traffic, conversions and sales. In web analytics tools, you can measure these by tracking specific user behaviours. 

    For example : If your goal is lead generation, you can track :

    • Newsletter sign ups 
    • Product demo requests 
    • Gated content downloads 
    • Free trial account registration 
    • Contact form submission 
    • On-site call bookings 

    In each case, you can set up a unique tag to monitor these types of requests. Then analyse conversion rates — the percentage of users who have successfully completed the action. 

    To collect sufficient data for multi-channel attribution modelling, set up Goal Tracking for different types of touchpoints (MoFU & BoFU) and asset types (contact forms, downloadable assets, etc). 

    Your next task is to figure out how users interact with different on-site assets. That’s when Event Tracking comes in handy. 

    Event Tracking reports notify you about specific actions users take on your website. With Matomo Event Tracking, you can monitor where people click on your website, on which pages they click newsletter subscription links, or when they try to interact with static content elements (e.g., a non-clickable banner). 

    Using in-depth user behavioural reports, you can better understand which assets play a key role in the average customer journey. Using this data, you can localise “leaks” in your sales funnel and fix them to increase conversion rates.

    Test and Validated the Selected Model 

    A common challenge of multi-channel attribution modelling is determining the correct correlation and causality between exposure to touchpoints and purchases. 

    For example, a user who bought a discounted product from a Facebook ad would act differently than someone who purchased a full-priced product via a newsletter link. Their rate of pre- and post-sales exposure will also differ a lot — and your attribution model may not always accurately capture that. 

    That’s why you have to continuously test and tweak the selected model type. The best approach for that is lift analysis. 

    Lift analysis means comparing how your key metrics (e.g., revenue or conversion rates) change among users who were exposed to a certain campaign versus a control group. 

    In the case of multi-touch attribution modelling, you have to monitor how your metrics change after you’ve acted on the model recommendations (e.g., invested more in a well-performing referral channel or tried a new brand awareness Twitter ad). Compare the before and after ROI. If you see a positive dynamic, your model works great. 

    The downside of this approach is that you have to invest a lot upfront. But if your goal is to create a trustworthy attribution model, the best way to validate is to act on its suggestions and then test them against past results. 

    Conclusion

    A multi-touch attribution model helps you measure the impact of different channels, campaign types, and marketing assets on metrics that matter — conversion rate, sales volumes and ROI. 

    Using this data, you can invest budgets into the best-performing channels and confidently experiment with new campaign types. 

    As a Matomo user, you also get to do so without breaching customers’ privacy or compromising on analytics accuracy.

    Start using accurate multi-channel attribution in Matomo. Get your free 21-day trial now. No credit card required.

  • What is Multi-Touch Attribution ? (And How To Get Started)

    2 février 2023, par Erin — Analytics Tips

    Good marketing thrives on data. Or more precisely — its interpretation. Using modern analytics software, we can determine which marketing actions steer prospects towards the desired action (a conversion event). 

    An attribution model in marketing is a set of rules that determine how various marketing tactics and channels impact the visitor’s progress towards a conversion. 

    Yet, as customer journeys become more complicated and involve multiple “touches”, standard marketing reports no longer tell the full picture. 

    That’s when multi-touch attribution analysis comes to the fore. 

    What is Multi-Touch Attribution ?

    Multi-touch attribution (also known as multi-channel attribution or cross-channel attribution) measures the impact of all touchpoints on the consumer journey on conversion. 

    Unlike single-touch reporting, multi-touch attribution models give credit to each marketing element — a social media ad, an on-site banner, an email link click, etc. By seeing impacts from every touchpoint and channel, marketers can avoid false assumptions or subpar budget allocations.

    To better understand the concept, let’s interpret the same customer journey using a standard single-touch report vs a multi-touch attribution model. 

    Picture this : Jammie is shopping around for a privacy-centred web analytics solution. She saw a recommendation on Twitter and ended up on the Matomo website. After browsing a few product pages and checking comparisons with other web analytics tools, she signs up for a webinar. One week after attending, Jammie is convinced that Matomo is the right tool for her business and goes directly to the Matomo website a starts a free trial. 

    • A standard single-touch report would attribute 100% of the conversion to direct traffic, which doesn’t give an accurate view of the multiple touchpoints that led Jammie to start a free trial. 
    • A multi-channel attribution report would showcase all the channels involved in the free trial conversion — social media, website content, the webinar, and then the direct traffic source.

    In other words : Multi-touch attribution helps you understand how prospects move through the sales funnel and which elements tinder them towards the desired outcome. 

    Types of Attribution Models

    As marketers, we know that multiple factors play into a conversion — channel type, timing, user’s stage on the buyer journey and so on. Various attribution models exist to reflect this variability. 

    Types of Attribution Models

    First Interaction attribution model (otherwise known as first touch) gives all credit for the conversion to the first channel (for example — a referral link) and doesn’t report on all the other interactions a user had with your company (e.g., clicked a newsletter link, engaged with a landing page, or browsed the blog campaign).

    First-touch helps optimise the top of your funnel and establish which channels bring the best leads. However, it doesn’t offer any insight into other factors that persuaded a user to convert. 

    Last Interaction attribution model (also known as last touch) allocates 100% credit to the last channel before conversion — be it direct traffic, paid ad, or an internal product page.

    The data is useful for optimising the bottom-of-the-funnel (BoFU) elements. But you have no visibility into assisted conversions — interactions a user had prior to conversion. 

    Last Non-Direct attribution model model excludes direct traffic and assigns 100% credit for a conversion to the last channel a user interacted with before converting. For instance, a social media post will receive 100% of credit if a shopper buys a product three days later. 

    This model is more telling about the other channels, involved in the sales process. Yet, you’re seeing only one step backwards, which may not be sufficient for companies with longer sales cycles.

    Linear attribution model distributes an equal credit for a conversion between all tracked touchpoints.

    For instance, with a four touchpoint conversion (e.g., an organic visit, then a direct visit, then a social visit, then a visit and conversion from an ad campaign) each touchpoint would receive 25% credit for that single conversion.

    This is the simplest multi-channel attribution modelling technique many tools support. The nuance is that linear models don’t reflect the true impact of various events. After all, a paid ad that introduced your brand to the shopper and a time-sensitive discount code at the checkout page probably did more than the blog content a shopper browsed in between. 

    Position Based attribution model allocates a 40% credit to the first and the last touchpoints and then spreads the remaining 20% across the touchpoints between the first and last. 

    This attribution model comes in handy for optimising conversions across the top and the bottom of the funnel. But it doesn’t provide much insight into the middle, which can skew your decision-making. For instance, you may overlook cases when a shopper landed via a social media post, then was re-engaged via email, and proceeded to checkout after an organic visit. Without email marketing, that sale may not have happened.

    Time decay attribution model adjusts the credit, based on the timing of the interactions. Touchpoints that preceded the conversion get the highest score, while the first ones get less weight (e.g., 5%-5%-10%-15%-25%-30%).

    This multi-channel attribution model works great for tracking the bottom of the funnel, but it underestimates the impact of brand awareness campaigns or assisted conversions at mid-stage. 

    Why Use Multi-Touch Attribution Modelling

    Multi-touch attribution provides you with the full picture of your funnel. With accurate data across all touchpoints, you can employ targeted conversion rate optimisation (CRO) strategies to maximise the impact of each campaign. 

    Most marketers and analysts prefer using multi-touch attribution modelling — and for some good reasons.

    Issues multi-touch attribution solves 

    • Funnel visibility. Understand which tactics play an important role at the top, middle and bottom of your funnel, instead of second-guessing what’s working or not. 
    • Budget allocations. Spend money on channels and tactics that bring a positive return on investment (ROI). 
    • Assisted conversions. Learn how different elements and touchpoints cumulatively contribute to the ultimate goal — a conversion event — to optimise accordingly. 
    • Channel segmentation. Determine which assets drive the most qualified and engaged leads to replicate them at scale.
    • Campaign benchmarking. Compare how different marketing activities from affiliate marketing to social media perform against the same metrics.

    How To Get Started With Multi-Touch Attribution 

    To make multi-touch attribution part of your analytics setup, follow the next steps :

    1. Define Your Marketing Objectives 

    Multi-touch attribution helps you better understand what led people to convert on your site. But to capture that, you need to first map the standard purchase journeys, which include a series of touchpoints — instances, when a prospect forms an opinion about your business.

    Touchpoints include :

    • On-site interactions (e.g., reading a blog post, browsing product pages, using an on-site calculator, etc.)
    • Off-site interactions (e.g., reading a review, clicking a social media link, interacting with an ad, etc.)

    Combined these interactions make up your sales funnel — a designated path you’ve set up to lead people toward the desired action (aka a conversion). 

    Depending on your business model, you can count any of the following as a conversion :

    • Purchase 
    • Account registration 
    • Free trial request 
    • Contact form submission 
    • Online reservation 
    • Demo call request 
    • Newsletter subscription

    So your first task is to create a set of conversion objectives for your business and add them as Goals or Conversions in your web analytics solution. Then brainstorm how various touchpoints contribute to these objectives. 

    Web analytics tools with multi-channel attribution, like Matomo, allow you to obtain an extra dimension of data on touchpoints via Tracked Events. Using Event Tracking, you can analyse how many people started doing a desired action (e.g., typing details into the form) but never completed the task. This way you can quickly identify “leaking” touchpoints in your funnel and fix them. 

    2. Select an Attribution Model 

    Multi-attribution models have inherent tradeoffs. Linear attribution model doesn’t always represent the role and importance of each channel. Position-based attribution model emphasises the role of the last and first channel while diminishing the importance of assisted conversions. Time-decay model, on the contrary, downplays the role awareness-related campaigns played.

    To select the right attribution model for your business consider your objectives. Is it more important for you to understand your best top of funnel channels to optimise customer acquisition costs (CAC) ? Or would you rather maximise your on-site conversion rates ? 

    Your industry and the average cycle length should also guide your choice. Position-based models can work best for eCommerce and SaaS businesses where both CAC and on-site conversion rates play an important role. Manufacturing companies or educational services providers, on the contrary, will benefit more from a time-decay model as it better represents the lengthy sales cycles. 

    3. Collect and Organise Data From All Touchpoints 

    Multi-touch attribution models are based on available funnel data. So to get started, you will need to determine which data sources you have and how to best leverage them for attribution modelling. 

    Types of data you should collect : 

    • General web analytics data : Insights on visitors’ on-site actions — visited pages, clicked links, form submissions and more.
    • Goals (Conversions) : Reports on successful conversions across different types of assets. 
    • Behavioural user data : Some tools also offer advanced features such as heatmaps, session recording and A/B tests. These too provide ample data into user behaviours, which you can use to map and optimise various touchpoints.

    You can also implement extra tracking, for instance for contact form submissions, live chat contacts or email marketing campaigns to identify repeat users in your system. Just remember to stay on the good side of data protection laws and respect your visitors’ privacy. 

    Separately, you can obtain top-of-the-funnel data by analysing referral traffic sources (channel, campaign type, used keyword, etc). A Tag Manager comes in handy as it allows you to zoom in on particular assets (e.g., a newsletter, an affiliate, a social campaign, etc). 

    Combined, these data points can be parsed by an app, supporting multi-touch attribution (or a custom algorithm) and reported back to you as specific findings. 

    Sounds easy, right ? Well, the devil is in the details. Getting ample, accurate data for multi-touch attribution modelling isn’t easy. 

    Marketing analytics has an accuracy problem, mainly for two reasons :

    • Cookie consent banner rejection 
    • Data sampling application

    Please note that we are not able to provide legal advice, so it’s important that you consult with your own DPO to ensure compliance with all relevant laws and regulations.

    If you’re collecting web analytics in the EU, you know that showing a cookie consent banner is a GDPR must-do. But many consumers don’t often rush to accept cookie consent banners. The average consent rate for cookies in 2021 stood at 54% in Italy, 45% in France, and 44% in Germany. The consent rates are likely lower in 2023, as Google was forced to roll out a “reject all” button for cookie tracking in Europe, while privacy organisations lodge complaints against individual businesses for deceptive banners. 

    For marketers, cookie rejection means substantial gaps in analytics data. The good news is that you can fill in those gaps by using a privacy-centred web analytics tool like Matomo. 

    Matomo takes extra safeguards to protect user privacy and supports fully cookieless tracking. Because of that, Matomo is legally exempt from tracking consent in France. Plus, you can configure to use our analytics tool without consent banners in other markets outside of Germany and the UK. This way you get to retain the data you need for audience modelling without breaching any privacy regulations. 

    Data sampling application partially stems from the above. When a web analytics or multi-channel attribution tool cannot secure first-hand data, the “guessing game” begins. Google Analytics, as well as other tools, often rely on synthetic AI-generated data to fill in the reporting gaps. Respectively, your multi-attribution model doesn’t depict the real state of affairs. Instead, it shows AI-produced guesstimates of what transpired whenever not enough real-world evidence is available.

    4. Evaluate and Select an Attribution Tool 

    Google Analytics (GA) offers several multi-touch attribution models for free (linear, time-decay and position-based). The disadvantage of GA multi-touch attribution is its lower accuracy due to cookie rejection and data sampling application.

    At the same time, you cannot create custom credit allocations for the proposed models, unless you have the paid version of GA, Google Analytics 360. This version of GA comes with a custom Attribution Modeling Tool (AMT). The price tag, however, starts at USD $50,000 per year. 

    Matomo Cloud offers multi-channel conversion attribution as a feature and it is available as a plug-in on the marketplace for Matomo On-Premise. We support linear, position-based, first-interaction, last-interaction, last non-direct and time-decay modelling, based fully on first-hand data. You also get more precise insights because cookie consent isn’t an issue with us. 

    Most multi-channel attribution tools, like Google Analytics and Matomo, provide out-of-the-box multi-touch attribution models. But other tools, like Matomo On-Premise, also provide full access to raw data so you can develop your own multi-touch attribution models and do custom attribution analysis. The ability to create custom attribution analysis is particularly beneficial for data analysts or organisations with complex and unique buyer journeys. 

    Conclusion

    Ultimately, multi-channel attribution gives marketers greater visibility into the customer journey. By analysing multiple touchpoints, you can establish how various marketing efforts contribute to conversions. Then use this information to inform your promotional strategy, budget allocations and CRO efforts. 

    The key to benefiting the most from multi-touch attribution is accurate data. If your analytics solution isn’t telling you the full story, your multi-touch model won’t either. 

    Collect accurate visitor data for multi-touch attribution modelling with Matomo. Start your free 21-day trial now

  • Ffmpeg examples run in debug mode [on hold]

    25 août 2017, par Saeid Zangeneh

    I’m not so professional in c and cpp. I want to run FFmpeg official examples but there are many errors on include files. I can’t solve them.

    below output :when i try to run or debug the sample code

    debug output :

    cd '/home/saeid/NetBeansProjects/CppApplication_2'
    /usr/bin/make -f Makefile CONF=Debug
    "/usr/bin/make" -f nbproject/Makefile-Debug.mk QMAKE= SUBPROJECTS= .build-  conf
    make[1]: Entering directory '/home/saeid/NetBeansProjects
    /CppApplication_2'

    "/usr/bin/make"  -f nbproject/Makefile-Debug.mk dist/Debug/GNU-
    Linux/cppapplication_2

    make[2]: Entering directory '/home/saeid/NetBeansProjects
    /CppApplication_2'

    mkdir -p dist/Debug/GNU-Linux

    gcc     -o dist/Debug/GNU-Linux/cppapplication_2 build/Debug/GNU-
    Linux/sample.o

    build/Debug/GNU-Linux/sample.o: In function `select_channel_layout':

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:87: undefined
    reference to `av_get_channel_layout_nb_channels'

    build/Debug/GNU-Linux/sample.o: In function `audio_encode_example':

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:112: undefined
    reference to `avcodec_find_encoder'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:117: undefined
    reference to `avcodec_alloc_context3'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:127: undefined
    reference to `av_get_sample_fmt_name'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:134: undefined
    reference to `av_get_channel_layout_nb_channels'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:136: undefined
    reference to `avcodec_open2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:146: undefined
    reference to `av_frame_alloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:156: undefined
    reference to `av_samples_get_buffer_size'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:162: undefined
    reference to `av_malloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:169: undefined
    reference to `avcodec_fill_audio_frame'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:179: undefined
    reference to `av_init_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:183: undefined
    reference to `sin'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:189: undefined
    reference to `avcodec_encode_audio2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:196: undefined
    reference to `av_free_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:201: undefined
    reference to `avcodec_encode_audio2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:208: undefined
    reference to `av_free_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:212: undefined
    reference to `av_freep'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:213: undefined
    reference to `av_frame_free'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:214: undefined
    reference to `avcodec_close'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:215: undefined
    reference to `av_free'

    build/Debug/GNU-Linux/sample.o: In function `audio_decode_example':

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:229: undefined
    reference to `av_init_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:232: undefined
    reference to `avcodec_find_decoder'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:237: undefined
    reference to `avcodec_alloc_context3'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:243: undefined
    reference to `avcodec_open2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:254: undefined
    reference to `av_free'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:264: undefined
    reference to `av_frame_alloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:269: undefined
    reference to `avcodec_decode_audio4'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:276: undefined
    reference to `av_get_bytes_per_sample'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:305: undefined reference to `avcodec_close'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:306: undefined reference to `av_free'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:307: undefined reference to `av_frame_free'

    build/Debug/GNU-Linux/sample.o : In function `video_encode_example’ :

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:323: undefined reference to `avcodec_find_encoder'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:328: undefined reference to `avcodec_alloc_context3'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:350: undefined reference to `av_opt_set'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:352: undefined reference to `avcodec_open2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:361: undefined reference to `av_frame_alloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:371: undefined reference to `av_image_alloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:379: undefined reference to `av_init_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:399: undefined reference to `avcodec_encode_video2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:407: undefined reference to `av_free_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:413: undefined reference to `avcodec_encode_video2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:421: undefined reference to `av_free_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:427: undefined reference to `avcodec_close'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:428: undefined reference to `av_free'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:429: undefined reference to `av_freep'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:430: undefined reference to `av_frame_free'

    build/Debug/GNU-Linux/sample.o: In function `decode_write_frame':

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:452: undefined reference to `avcodec_decode_video2'

    build/Debug/GNU-Linux/sample.o : In function `video_decode_example’ :

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:481: undefined reference to `av_init_packet'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:486: undefined reference to `avcodec_find_decoder'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:491: undefined reference to `avcodec_alloc_context3'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:502: undefined reference to `avcodec_open2'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:511: undefined reference to `av_frame_alloc'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:545: undefined reference to `avcodec_close'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:546: undefined reference to `av_free'

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:547: undefined reference to `av_frame_free'

    build/Debug/GNU-Linux/sample.o: In function `main':

    /home/saeid/NetBeansProjects/CppApplication_2/sample.c:556: undefined
    reference to `avcodec_register_all'

    collect2: error: ld returned 1 exit status

    nbproject/Makefile-Debug.mk:62: recipe for target 'dist/Debug/GNU-
    Linux/cppapplication_2' failed

    make[2]: *** [dist/Debug/GNU-Linux/cppapplication_2] Error 1

    make[2]: Leaving directory '/home/saeid/NetBeansProjects/CppApplication_2'

    nbproject/Makefile-Debug.mk:59: recipe for target '.build-conf' failed

    make[1]: *** [.build-conf] Error 2

    make[1]: Leaving directory '/home/saeid/NetBeansProjects/CppApplication_2'

    nbproject/Makefile-impl.mk:39: recipe for target '.build-impl' failed

    make: *** [.build-impl] Error 2