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• The Ultimate List of Alternatives to Google Products

  2 août 2022, par Erin — Privacy

  For many businesses, Google products can play an integral part in the productivity, function and even success of the company. This is because Google has designed their digital ecosystem to infiltrate every aspect of your work and personal life at low-to-no cost.

  On the surface, this seems like a no-brainer. Why not have a cost-effective and seamlessly connected tech stack ? It’s the complete package. 

  From Gmail to Google Analytics, it becomes hard to untangle yourself from this intricate web Google has managed to spin. But like a web, you know there’s also a catch.

  This leads us to the big question… Why stop ?

  In this blog, we’ll cover :

  Why de-Google ?

  Google products are convenient and seemingly free. However, in recent years, Google’s name has become synonymous with privacy breaches, data leaks and illegal under the General Data Protection Regulation (GDPR).

  As their track record shows a glaring disregard for data protection, a growing list of EU member countries like Austria, France, Denmark and Italy have banned Google products, such as Google Analytics, Google Workspace and Google Chromebook.

  Google offers free products and services, but not out of altruism. There’s a trade-off. By using Google’s “free” products, your customers’ and your own online activity becomes a commodity that can be sold to advertisers.

  When the risks of using Google products are considered, it becomes clear the need to plot a pathway to de-Google your business. If you’re wondering how in the world to uncoil from this web, fortunately, there are plenty of privacy-friendly, secure alternatives to Google products that you can choose.

  Disclaimer : Below, we’ve tried our best to provide a comprehensive list of alternatives to Google products for businesses, but because you know your business best, we’d also encourage you to do your own research to ensure the tool will suit your unique needs.

  Best Google alternative tools for business

  Overall business tools

  Google Workspace alternatives

  Google Workspace isn’t GDPR compliant by default, so businesses are at risk of fines and reputational damage. More EU countries are reaching the same conclusion that Google products are violating EU law. Data Protection Authorities from Norway and Denmark have deemed Google Workspace illegal in accordance with the GDPR. 

  Nextcloud

  Nextcloud is an open-source and self-hosted productivity platform that offers a suite of services to replace the major features found in Google Workspace, such as Google Drive, Calendar, Docs, Forms and Tasks. 

  You can share files and collaborate without worrying about data being shared with unauthorised individuals or companies. As a self-hosted suite, you’re in full control of where your data is, who has access to it and can comply with the strictest of data protection legislations.

  

  Zoho

  Zoho is a Google Workspace alternative built on the same principles as Google’s productivity suite. It offers a suite of online office tools, including email, calendar and task management, but with an emphasis on privacy protection. Zoho doesn’t rely on advertising revenue to support their business which means your personal data will never be sold or used for targeted ads. 

  With over 75 million users globally, Zoho offers data encryption at rest and at transit, multi-factor authentication and complies with strict security standards set by HIPAA, the Cloud Security Alliance and the GDPR.

  

  Gmail alternatives

  Google only encrypts emails via STARTTLS. In other words, your data isn’t end-to-end encrypted and can be decrypted by them at any time. Gmail also has a history of allowing third-party app developers that work with Gmail to access private and personal Gmail messages for their own market research purposes.

  ProtonMail

  ProtonMail is a secure, open-source email service that provides end-to-end encryption, so only the sender and receiver can access the messages. Proton deliberately doesn’t possess the key needed to decrypt any part of the message, so you know your sensitive business information is always private. 

  To protect users from digital surveillance, they also provide enhanced tracking protections and don’t rely on ads, so your data isn’t mined for advertising purposes. Not only that, you can also sync ProtonMail with a host of other Google alternative products, such as Proton Calendar and Proton Drive.

  

  Mailfence

  Mailfence is a highly secure communications and planning platform that offers a complete email suite, as well as, Documents, a Calendar and Groups. It provides end-to-end encryption and comes with a built-in data loss prevention system that prevents unauthorised access to your sensitive information. 

  Mailfence is completely ad-free and promises to never commercialise its databases or share data with third parties for targeted ads.

  

  Tutanota

  Tutanota is an open-source email service known as one of the first to offer end-to-end encryption. It boasts a user-friendly interface and offers a fast, simple and secure email service that works on web and mobile platforms. Stringent security, in addition to TOTP and U2F for two-factor authentication means you control who has access to your email and messages. 

  It requires no phone number or personal information to register for a free account. In addition, Tutanota doesn’t earn money through ads, its servers are based in Europe and it is fully GDPR compliant.

  

  Google Calendar alternatives

  Calendars can contain a lot of personal information (who you are meeting, location, contact info, etc.), which is well worth keeping private. 

  Proton Calendar

  With Proton Calendar all event details – participants, locations, event names, descriptions and notes are end-to-end encrypted. It has a clean and easy-to-use interface, and you get a full set of advanced features to replace Google Calendar, such as the ability to create events and reminders, add multiple calendars and set up repeating events. You can easily sync all your calendars between mobile and desktop apps.

  

  Mailfence Calendar

  Mailfence Calendar lets you manage, schedule and track your events and meetings. Similar to Google Calendar, you can invite people to events using their Mailfence email IDs, but it doesn’t track your location or email address.

  

  Tutanota Calendar

  Tutanota Calendar offers built-in encryption, so no one else can decrypt and read your information.

  You can keep track of your appointments and meetings in a secure environment that only you have access to. You get features, such as day/week/month view, all-day events, recurring events, upcoming events view and shared calendars. You can also sync it with other apps such as Outlook.

  

  Nextcloud Calendar app

  Nextcloud also offers a Calendar app which easily syncs events from different devices with your Nextcloud account. You can integrate it with other Nextcloud apps like Contacts, Talk and Tasks.

  

  Google Drive alternatives

  The GDPR emphasises end-to-end encryption as a safeguard against data leaks, but Google Drive isn’t end-to-end encrypted, so Google has access to the data on its servers. 

  In their privacy policy, they also state that this data can be analysed for advertising purposes, so although you’re using “free” Cloud storage, users need to be aware that they’re paying for this by giving Google access to any and all data stored in Google Drive.

  Proton Drive

  Proton Drive is a secure and private Cloud storage service that provides you with an easy-to-use, customisable and secure file management system.

  It uses end-to-end encryption to secure your data and keep it safe from prying eyes. As you have full control over your data, you can decide how long it’s stored and who has access to it. You can also choose how much of your information is shared with other users.

  

  Nextcloud

  Nextcloud works on your own server, so you can access and share your data wherever you are. It’s a file hosting service that lets you store files, sync them across your devices and collaborate with others on projects. 

  It also provides encryption for all the files that you store on its servers, so you can rest assured that no one can see your information without your permission.

  

  Syncthing

  Syncthing is a free, open-source file synchronisation program that allows you to store and access your files wherever you are. It’s designed to be fast, secure and easy to use, making it a great alternative to Google Drive. 

  With Syncthing, you can sync files across multiple computers and mobile devices at once. So if you create, delete or modify files on one machine, they will automatically be replicated on other devices. Data is saved directly to a location you choose, so you can securely backup your data without needing a third-party cloud service.

  Google Docs alternatives

  Google states they can “collect information” from Google-hosted content such as Docs by means of automated scanning. 

  Not only does this stoke spying fears, it also raises concerns over who holds power over your content. If they look through your docs and decide that you’ve violated their terms of service, you can get locked out of your Google Docs – as was the case when a National Geographic crime reporter had her story “frozen” by Google.

  LibreOffice

  LibreOffice is a free, open-source office suite with all the features you need to create and edit documents, presentations and spreadsheets. It’s compatible with many different languages and all Microsoft Office file formats. 

  Unlike Google Docs, LibreOffice doesn’t store your documents on the Cloud. As it runs on your own computer, you maintain complete control and the data is kept as private and as secure as you wish. LibreOffice also has an online version that works with most web browsers and can be used on Windows, Mac and Linux operating systems. 

  The open-source nature ensures security as the code is constantly improved and scouted for vulnerabilities.

  

  Nextcloud Office

  Like Google Docs, Nextcloud Office lets you create new documents and spreadsheets and collaborate with teammates or colleagues. But unlike Google Docs, Nextcloud doesn’t collect any data on who is using its platform, or what they’re doing on it. You can even encrypt the files you store in Nextcloud, so no one else can see them unless you give them access to your account.

  

  Google Keep alternative

  Standard Notes

  Standard Notes is an open-source online notebook app that offers a variety of useful features, such as tasks, to-dos and spreadsheets. 

  Unlike Google Keep, which has access to your notes, Standard Notes is end-to-end encrypted, which protects all your information and keeps it securely synced across all your devices. Standard Notes supports text, images and audio notes. As open-source software, they value transparency and trust and don’t rely on tracking or intrusive ads.

  

  Google Chrome alternatives

  Google Chrome is notorious for stalking users and collecting information for their own gains. Their browser fuels their data gathering infrastructure by being able to collect info about your search history, location, personal data and product interaction data for “personalisation” purposes – essentially to build a profile of you to sell to advertisers.

  Firefox

  Firefox is one of the most secure browsers for privacy and is trusted by 220 million users. It easily compares with Chrome in terms of ease of use and performance. 

  On top of that it offers enhanced privacy protections, so you get a browser that doesn’t stalk you and isn’t riddled with ads.

  

• Data Privacy in Business : A Risk Leading to Major Opportunities

  9 août 2022, par Erin — Privacy

  Data privacy in business is a contentious issue. 

  Claims that “big data is the new oil of the digital economy” and strong links between “data-driven personalisation and customer experience” encourage leaders to set up massive data collection programmes.

  However, many of these conversations downplay the magnitude of security, compliance and ethical risks companies face when betting too much on customer data collection. 

  In this post, we discuss the double-edged nature of privacy issues in business — the risk-ridden and the opportunity-driven. ​​

  3 Major Risks of Ignoring Data Privacy in Business

  As the old adage goes : Just because everyone else is doing it doesn’t make it right.

  Easy data accessibility and ubiquity of analytics tools make data consumer collection and processing sound like a “given”. But the decision to do so opens your business to a spectrum of risks. 

  1. Compliance and Legal Risks 

  Data collection and customer privacy are protected by a host of international laws including GDPR, CCPA, and regional regulations. Only 15% of countries (mostly developing ones) don’t have dedicated laws for protecting consumer privacy. 

  

  Global legislature includes provisions on : 

  • Collectible data types
  • Allowed uses of obtained data 
  • Consent to data collection and online tracking 
  • Rights to request data removal 

  Personally identifiable information (PII) processing is prohibited or strictly regulated in most jurisdictions. Yet businesses repeatedly circumnavigate existing rules and break them on occasion.

  In Australia, for example, only 2% of brands use logos, icons or messages to transparently call out online tracking, data sharing or other specific uses of data at the sign-up stage. In Europe, around half of small businesses are still not fully GDPR-compliant — and Big Tech companies like Google, Amazon and Facebook can’t get a grip on their data collection practices even when pressed with horrendous fines. 

  Although the media mostly reports on compliance fines for “big names”, smaller businesses are increasingly receiving more scrutiny. 

  As Max Schrems, an Austrian privacy activist and founder of noyb NGO, explained in a Matomo webinar :

  “In Austria, my home country, there are a lot of €5,000 fines going out there as well [to smaller businesses]. Most of the time, they are just not reported. They just happen below the surface. [GDPR fines] are already a reality.”​

  In April 2022, the EU Court of Justice ruled that consumer groups can autonomously sue businesses for breaches of data protection — and nonprofit organisations like noyb enable more people to do so. 

  Finally, new data privacy legislation is underway across the globe. In the US, Colorado, Connecticut, Virginia and Utah have data protection acts at different stages of approval. South African authorities are working on the Protection of Personal Information Act (POPI) act and Brazil is working on a local General Data Protection Law (LGPD).

  Re-thinking your stance on user privacy and data protection now can significantly reduce the compliance burden in the future. 

  2. Security Risks 

  Data collection also mandates data protection for businesses. Yet, many organisations focus on the former and forget about the latter. 

  Lenient attitudes to consumer data protection resulted in a major spike in data breaches.

  Check Point research found that cyberattacks increased 50% year-over-year, with each organisation facing 925 cyberattacks per week globally.

  Many of these attacks end up being successful due to poor data security in place. As a result, billions of stolen consumer records become publicly available or get sold on dark web marketplaces.

  What’s even more troublesome is that stolen consumer records are often purchased by marketing firms or companies, specialising in spam campaigns. Buyers can also use stolen emails to distribute malware, stage phishing and other social engineering attacks – and harvest even more data for sale. 

  One business’s negligence creates a snowball effect of negative changes down the line with customers carrying the brunt of it all. 

  In 2020, hackers successfully targeted a Finnish psychotherapy practice. They managed to steal hundreds of patient records — and then demanded a ransom both from the firm and its patients for not exposing information about their mental health issues. Many patients refused to pay hackers and some 300 records ended up being posted online as Associated Press reported.

  Not only did the practice have to deal with the cyber-breach aftermath, but it also faced vocal regulatory and patient criticisms for failing to properly protect such sensitive information.

  Security negligence can carry both direct (heavy data breach fines) and indirect losses in the form of reputational damages. An overwhelming 90% of consumers say they wouldn’t buy from a business if it doesn’t adequately protect their data. This brings us to the last point. 

  3. Reputational Risks 

  Trust is the new currency. Data negligence and consumer privacy violations are the two fastest ways to lose it. 

  Globally, consumers are concerned about how businesses collect, use, and protect their data. 

  

  • According to Forrester, 47% of UK adults actively limit the amount of data they share with websites and apps. 49% of Italians express willingness to ask companies to delete their personal data. 36% of Germans use privacy and security tools to minimise online tracking of their activities. 
  • A GDMA survey also notes that globally, 82% of consumers want more control over their personal information, shared with companies. 77% also expect brands to be transparent about how their data is collected and used. 

  When businesses fail to hold their end of the bargain — collect just the right amount of data and use it with integrity — consumers are fast to cut ties. 

  Once the information about privacy violations becomes public, companies lose : 

  • Brand equity 
  • Market share 
  • Competitive positioning 

  An AON report estimates that post-data breach companies can lose as much as 25% of their initial value. In some cases, the losses can be even higher. 

  In 2015, British telecom TalkTalk suffered from a major data breach. Over 150,000 customer records were stolen by hackers. To contain the issue, TalkTalk had to throw between $60-$70 million into containment efforts. Still, they lost over 100,000 customers in a matter of months and one-third of their company value, equivalent to $1.4 billion, by the end of the year. 

  Fresher data from Infosys gives the following maximum cost estimates of brand damage, companies could experience after a data breach (accidental or malicious).

  

  3 Major Advantages of Privacy in Business 

  Despite all the industry mishaps, a reassuring 77% of CEOs now recognise that their companies must fundamentally change their approaches to customer engagement, in particular when it comes to ensuring data privacy. 

  Many organisations take proactive steps to cultivate a privacy-centred culture and implement transparent data collection policies. 

  Here’s why gaining the “privacy advantage” pays off.

  1. Market Competitiveness 

  There’s a reason why privacy-focused companies are booming. 

  Consumers’ mounting concerns and frustrations over the lack of online privacy, prompt many to look for alternative privacy-centred products and services. 

  The following B2C and B2B products are moving from the industry margins to the mainstream : 

  • Private search engines (Duckduckgo)
  • Password managers (1password, Dashlane)
  • Online identity networks (id.me)
  • Web analytics solutions (Matomo) 
  • And secure messaging apps (Signal) among others 

  Across the board, consumers express greater trust towards companies, protective of their privacy : 

  

  And as we well know : trust translates to higher engagement, loyalty, and – ultimately revenue. 

  By embedding privacy into the core of your product, you give users more reasons to select, stay and support your business. 

  2. Higher Operational Efficiency

  Customer data protection isn’t just a policy – it’s a culture of collecting “just enough” data, protecting it and using it responsibly. 

  Sadly, that’s the area where most organisations trail behind. At present, some 90% of businesses admit to having amassed massive data silos. 

  Siloed data is expensive to maintain and operationalise. Moreover, when left unattended, it can evolve into a pressing compliance issue. 

  A recently leaked document from Facebook says the company has no idea where all of its first-party, third-party and sensitive categories data goes or how it is processed. Because of this, Facebook struggles to achieve GDPR compliance and remains under regulatory pressure. 

  Similarly, Google Analytics is riddled with privacy issues. Other company products were found to be collecting and operationalising consumer data without users’ knowledge or consent. Again, this creates valid grounds for regulatory investigations. 

  Smaller companies have a better chance of making things right at the onset. 

  By curbing customer data collection, you can : 

  • Reduce data hosting and Cloud computation costs (aka trim your Cloud bill) 
  • Improve data security practices (since you would have fewer assets to protect) 
  • Make your staff more productive by consolidating essential data and making it easy and safe to access

  Privacy-mindful companies also have an easier time when it comes to compliance and can meet new data regulations faster. 

  3. Better Marketing Campaigns 

  The biggest counter-argument to reducing customer data collection is marketing. 

  How can we effectively sell our products if we know nothing about our customers ? – your team might be asking. 

  This might sound counterintuitive, but minimising data collection and usage can lead to better marketing outcomes. 

  Limiting the types of data that can be used encourages your people to become more creative and productive by focusing on fewer metrics that are more important.

  Think of it this way : Every other business uses the same targeting parameters on Facebook or Google for running paid ad campaigns on Facebook. As a result, we see ads everywhere — and people grow unresponsive to them or choose to limit exposure by using ad blocking software, private browsers and VPNs. Your ad budgets get wasted on chasing mirage metrics instead of actual prospects. 

  Case in point : In 2017 Marc Pritchard of Procter & Gamble decided to first cut the company’s digital advertising budget by 6% (or $200 million). Unilever made an even bolder move and reduced its ad budget by 30% in 2018. 

  Guess what happened ?

  P&G saw a 7.5% increase in organic sales and Unilever had a 3.8% gain as HBR reports. So how come both companies became more successful by spending less on advertising ? 

  They found that overexposure to online ads led to diminishing returns and annoyances among loyal customers. By minimising ad exposure and adopting alternative marketing strategies, the two companies managed to market better to new and existing customers. 

  The takeaway : There are more ways to engage consumers aside from pestering them with repetitive retargeting messages or creepy personalisation. 

  You can collect first-party data with consent to incrementally improve your product — and educate them on the benefits of your solution in transparent terms.

  Final Thoughts 

  The definitive advantage of privacy is consumers’ trust. 

  You can’t buy it, you can’t fake it, you can only cultivate it by aligning your external appearances with internal practices. 

  Because when you fail to address privacy internally, your mishaps will quickly become apparent either as social media call-outs or worse — as a security incident, a data breach or a legal investigation. 

  By choosing to treat consumer data with respect, you build an extra layer of protection around your business, plus draw in some banging benefits too. 

  Get one step closer to becoming a privacy-centred company by choosing Matomo as your web analytics solution. We offer robust privacy controls for ensuring ethical, compliant, privacy-friendly and secure website tracking. 

• Homepage Design : Best Practices & Examples

  5 octobre 2022, par Erin

  Did you know users spend about 50 milliseconds deciding if they like your website’s homepage design or not ?

  With billions of websites and scrolling often done on the go, you have to make a strong first impression because the chances for a once-over are slim. 

  Learn how to design magnetically-appealing website homepages from this guide. 

  What is a homepage in web design ?

  Homepage is the front page of your website — a destination where users land when typing your website URL address. It’s located at the root of the website’s domain (e.g., matomo.org) or a subdomain (e.g., university.webflow.com).

  Design-wise a homepage has two goals :

  • Explain the purpose of the website and present overview information 
  • Provide top-level navigation to lower-level web pages (e.g., blog, sales pages, etc.) 

  Separately, a homepage is also the place where users will return each time they’ll feel stuck and want to start anew. Thus, your homepage website design should provide obvious navigation paths to other website areas.

  6 Must-Know Website Homepage Design Best Practices

  Behind every winning homepage design stands a detailed customer journey map. 

  A customer journey is a schematic representation of how site visitors will move around your website to accomplish various goals. 

  A good customer journey map lists different actions a user will take after landing on your website (e.g., browse product pages, save items to a wishlist, register an account, etc.) — and it does so for different audience segments. 

  

  Your homepage design should help users move from the first step on their journey (e.g., learning about your website) to the final one (e.g., converting to a paid customer). At the same time, your homepage should serve the needs of both new and returning visitors — prospects who may be at a different stage of their journey (e.g., consideration). 

  With the above in mind, let’s take a look at several website homepage design ideas and the reasons why they work. 

  1. Use Familiar Design Elements

  Whether you’re designing a new website or refreshing an old one, it’s always tempting to go “out of the box” — use horizontal scrolling, skip header navigation or include arty animations. 

  Bold design choices work for some brands, mainly those who aren’t using their website as a primary sales channel (e.g., luxury brands). 

  But unfamiliar design patterns can also intimidate a lot of shoppers. In one observational study, people were asked to guess where specific content (e.g., information on international calls) would be placed on a telecom website. 75% of users picked the same location. This means two things :

  • People already have expectations of where specific website information is typically placed 
  • Yet, one in four users struggles to identify the right areas even within standard website layouts

  So why make the job harder for them ? As UX consultant Peter Ramsey rightfully notes : 

  The truth is : designing the best experience isn’t about being unique, it’s about being easy. And guess what feels really easy to use ? Things that feel familiar.

  Therefore, analyse other homepage layout designs in your industry. Pay attention to the number and type of homepage screens and approaches to designing header/footer navigation. 

  Take some of those ideas as your “base”. Then make your homepage design on-brand with unique typography, icons, visuals and other graphic design elements.

  Take a cue from ICAM — a steel manufacturing company. Their niche isn’t typically exciting. Yet, their homepage design stops you in your tracks and tinkers your curiosity to discover more (even if you aren’t shopping for metalware). 

  

  The interesting part is that ICAM uses a rather standard homepage layout. You have a hero image in the first screen, followed by a multi-column layout of their industry expertise and an overview of manufacturers. 

  But this homepage design feels fresh because the company uses plenty of white space, bold typography and vibrant visuals. Also, they delay the creative twist (horizontal scrolling area) to the bottom of the homepage, meaning that it’s less likely to intimidate less confident web users. 

  2. Decide On The Optimal Homepage Layout 

  In web design, a homepage layout is your approach to visually organising different information on the screen. 

  Observant folks will notice that good homepage designs often have the same layout. For example, include a split-view “hero” screen with a call to action on the left and visuals (photo or video) on the left. 

  

  The reason for using similar layouts for website homepage design isn’t a lack of creativity. On the contrary, some layouts have become the “best practice” because they :

  • Offer a great user experience (UX) and don’t confuse first-time visitors 
  • Feel familiar and create a pleasurable sense of deja-vu among users 
  • Have proven to drive higher conversion rates through benchmarks and tests 

  Popular types of website homepage layouts : 

  • Single column – a classic option of presenting main content in a single, vertical column. Good choice for blogs, personal websites and simple corporate sites. 
  • Split screen layout divides the page in two equal areas with different information present. Works best for Ecommerce homepages (e.g., to separate different types of garments) or SaaS websites, offering two product types (e.g., a free personal product version and a business edition). 
  • Asymmetrical layout assumes dividing your homepage into areas of different size and styles. Asymmetry helps create specific focal points for users to draw their attention to the most prominent information. 
  • Grid of cards layout helps present a lot of information in a more digestible manner by breaking down bigger bulks of text into smaller cards — a graphic element, featuring an image and some texts. By tapping a card, users can then access extra content. 
  • Boxes are visually similar to cards, but can be of varying shape. For example, you can have a bigger header-width box area, followed by four smaller boxes within it. Both of these website layouts work well for Ecommerce. 
  • Featured image layout gives visuals (photos and videos) the most prominent placement on the homepage, with texts and other graphic design elements serving a secondary purpose. 
  • F-pattern layout is based on the standard eye movement most people have when reading content on the website. Eye tracking studies found that we usually pay the most attention to information atop of the page (header area), then scan horizontally before dripping down to the next vertical line until we find content that captures our attention. 

  User behaviour analytics (UBA) tools are the best way to determine what type of layout will work for your homepage. 

  For example, you can use Matomo Heatmaps and Session Recording to observe how users navigate your homepage, which areas or links they click and what blockers they face during navigation.

  

  Matomo can capture accurate behavioural insights because we track relative positions to elements within your websites. This approach allows us to provide accurate data for users with different browsers, operating systems, zoom-in levels and fonts. 

  The best part ? You can collect behavioural data from up to 100 different user segments to understand how different audience cohorts engage with your product.

  3. Include a One-Sentence Tagline

  A tagline is a one-line summary of what your company does and what its unique sales proposition (USP) is. It should be short, catchy and distinguish you from competitors.

  A modern homepage design practice is to include a call to action in the first screen. Why ? Because you then instantly communicate or remind of your value proposition to every user — and provide them with an easy way to convert whenever they are ready to do business with you. 

  Here’s how three companies with a similar product, a project management app, differentiate themselves through homepage taglines. 

  Monday.com positions itself as an operating system (OS) for work. 

  

  Basecamp emphasises its product simplicity and openly says that they are different from other overly-complex software. 

  

  Asana, in turn, addresses a familiar user pain point (siloed communication) that it attempts to fix with its product. 

  

  Coming up with the perfect homepage tagline is a big task. You may have plenty of ideas, but little confidence in what version will stick. 

  The best approach ? Let a series of A/B tests decide. You can test a roaster of homepage slogans on a rotating bi-weekly/monthly schedule and track how copy changes affect conversion rates. 

  With Matomo A/B test feature, you can create, track and manage all experiments straight from your web analytics app — and get consolidated reports on total page visitors and conversion rates per each tested variation. 

  

  Beyond slogans, you can also run A/B tests to validate submission form placements, button texts or the entire page layout. 

  For instance, you can benchmark how your new homepage design performs compared to the old version with a subset of users before making it publicly available. 

  4. Highlight The Main Tasks For The User

  Though casual browsing is a thing, most of us head to specific websites with a clear agenda — find information, compare prices, obtain services, etc. 

  Thus, your homepage should provide clear starting points for users’ main tasks (those you’ve also identified as conversion goals on your customer journey maps !).

  These tasks can include : 

  • Account registration 
  • Product demo request 
  • Newsletter sign-up 

  The best website homepage designs organically guide users through a set number of common tasks, one screen at a time. 

  Let’s analyse Sable homepage design. The company offers a no-fee bank account and a credit card product for soon-to-be US transplants. The main task a user has : Decide if they want to try Sable and hopefully open an account with them. 

  

  This mono-purpose page focuses on persuading a prospect that Sable is right for them. 

  The first screen hosts the main CTA with an animated drop-down arrow to keep scrolling. This is likely aimed at first-time visitors that just landed on the page from an online ad or social media post. 

  The second screen serves the main pitch — no-fee, no-hassle access to a US banking account that also helps you build your credit score. 

  The third screen encourages users to learn more about Sable Credit — the flagship product. For the sceptics, the fourth screen offers several more reasons to sign up for the credit product. 

  Then Sable moves on to pitching its second offering — a no-fee debit card with a cashback. Once again, the follow-up screen sweetens the deal by bringing up other perks (higher cashback for popular services like Amazon) and overcoming objections (no SSN required and multi-language support available). 

  The sequence ends with side-by-side product comparison and some extra social proof. 

  In Sable’s case, each homepage screen has a clear purpose and is designed to facilitate one specific user action — account opening. 

  For multi-product companies, the above strategy works great for designing individual landing pages. 

  5. Design Proper Navigation Paths

  All websites have two areas reserved for navigation : 

  • Header menu 
  • Footer menu 

  Designing an effective header menu is more important since it’s the primary tool visitors will use to discover other pages. 

  Your header menu can be :

  • Sticky — always visible as the person keeps scrolling. 
  • Static — e.g., a hidden drop-down menu. 

  If you go for a static header and have a longer homepage layout (e.g., 5+ screens), you also need to add extra navigation elements somewhere mid-page. Or else users might not figure out where to go next and merely bounce off. 

  You can do this by : 

  • Promoting other areas of your website (e.g., sub-category pages) by linking out to them 
  • Adding a carousel of “recent posts”, “recommended reads” and “latest products” 
  • Using buttons and CTAs to direct users towards specific actions (e.g., account registration) or assets (free eBook)

  For instance, cosmetics brand Typology doesn’t have a sticky header on the homepage. Instead, they prompt discovery by promoting different product categories (best sellers, bundles, latest arrivals) and their free skin diagnostic quiz — a great engagement mechanism to retain first time users.

  

  Once the user scrolls down to the bottom of the page, they should have an extra set of navigational options — aka footer links. 

  Again, these help steer the visitor towards discovering more content without scrolling back up to the top of your homepage. 

  Nielsen Norman Group says that people mostly use footers as :

  • A second chance to be convinced — after reading the entire homepage, the user is ready to give your product a go.
    
  • The last resort for hard-to-find content that’s not displayed in global header navigation (e.g., Terms and Conditions or shipping information pages).

  As a rule of thumb, you should designate the following information to the footer : 

  • Utility links (Contact page, Terms & Conditions, Privacy Policy, etc.) 
  • Secondary-task links (e.g., Career page, Investor Details, Media contacts, etc.) 
  • Brands within the organisation (if you operate several) 
  • Customer engagement link (email newsletters and social media buttons)

  The key is to keep the area compact — not more than one standard user screen resolution of 1280×720. 

  6. Show Users What’s Clickable (Or Not) 

  A homepage invites your site visitors on a journey. But if they don’t know which elements to click, they aren’t going to get anywhere.

  Good homepage design makes it obvious which page elements are clickable, i.e., can take the user to a new page or another segment of the homepage. 

  Here are several must-know homepage design tips for better on-page navigation : 

  • Use colour and underline or bold to highlight clickable words. Alternatively, you can change the browser cursor from a standard arrow into another element (e.g., a larger dot or a pointy finger) to indicate when the cursor hovers over a clickable website area. 
  • Make descriptive button texts that imply what will happen when a user clicks the page. Instead of using abstract and generic button texts like “see more” or “learn more”, try a more vibrant language like “dive in” for clicking through to a spa page. 
  • Use a unified hover area to show how different homepage design elements represent a single path or multiple navigation paths. When multiple items are encapsulated in one visual element (e.g., a box), users may be reluctant to click the image because they aren’t sure if it’s one large hit area leading to a single page or if there are multiple hit areas, leading to different pages. 

  Homepage of BEAUSiTE — a whimsical hotel in the Swiss Alps – embodies all of the above design principles. They change the cursor style whenever you scroll into a hit area, use emotive and creative micro-copy for all button texts and clearly distinguish between different homepage elements.

  

  How to Make Your Homepage Design Even More Impactful ? 

  Website homepage design is roughly 20% of pure design work and 80% of behind-the-scenes research. 

  To design a high-performing homepage you need to have data-backed answers to the following questions : 

  • Who are your primary and secondary target audiences ? 
  • Which tasks (1 to 4) you’d want to help them solve through your homepage ?

  You can get the answers to both questions from your web analytics data by using audience segmentation and page transition (behaviour flow) reports in Matomo. 

  Based on these, you can determine common user journeys and tasks people look to accomplish when visiting your website. Next, you can collect even more data with UBA tools  like heatmaps and user session recordings. Then translated the observed patterns into working homepage design ideas. 

  Improve your homepage design and conversion rates with Matomo. Start your free 21-day trial now ! 

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