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  • Piwik 1.12, New Features, API Improvements, Stability — The Last Piwik 1.X Release

    30 mai 2013, par Piwik team — Development

    We are very excited to announce the immediate availability of Piwik v1.12 !

    Piwik v1.12 is a major new release with four big new features, seven smaller new features, several API improvements and all together 82 tickets fixed. This is also the last major 1.X release, which means after this release we will be working on releasing Piwik 2.0. This also means that you should upgrade to PHP 5.3 or higher if you haven’t already, since Piwik 2.0 will only support PHP 5.3 and above.

    Finally, this release contains two breaking changes to the API. If you use the Piwik API click here or scroll down to see if you’re affected.

    Table of Contents :

    New Big Feature – Beta Release Channel

    beta_channel_settings

    For those of you who want to help test Piwik 2.0-beta releases as soon as they come up, we’ve made it easier to use our beta releases. Navigate to the Settings > General Settings page and click the The latest beta release radio button. You will then be able to upgrade to beta releases.

    This isn’t truly a major feature, but we think it’s just as important because it will allow us to create more beta releases and thus catch more bugs before we make a final release. This means more releases and more stability for you.

    New Big Feature – Segment Editor

    Custom Segment Editor with Custom Variable segmentation

    The Segment Editor is a long-awaited new feature that allows you to view, save and edit your segments.

    Piwik has supported segmentation (filtering visits and reports by arbitrary criteria, like browser family) for quite some time now, but it has never been possible to visually create and modify them. Nor could they be saved for later recall.

    Thanks to the eighty individuals and company who funded this feature, it is now possible to :

    • visually segment your visitors, instead of creating URLs.
    • save segments and easily switch between them, instead of remembering URLs.
    • get suggestions for segments that might be helpful to view.
    • learn more in the Segmentating Analytics reports user documentation..

    New Big Feature – Page Speed Reports

    You can now see how long it took your webserver to generate and send pages over HTTP through the new Avg. Generation Time metric.

    This metric can be viewed on both the Pages and Page Titles reports :

    avg_generation_time_page_urls

    And the average page generation time for all the pages in your website/webapp is displayed on the visitors overview :

    avg_generation_time_overview

    You can use this new information to benchmark your webapp and web server.

    New Big Feature – Device Detection Reports

    Piwik 1.12 also includes a new plugin that provides reports on the device types (tablet, desktop, smartphone, etc.), device brands (Apple, Google, Samsung, etc.) and device models (iPad, Nexus 7, etc.) your visitors use to access your website :

    device_reports

    The new plugin also enhances Operating system detections (detecting sub versions of Linux, Windows, and more).

    Note : This plugin is not enabled by default, but will be in Piwik 2.0. If you want to view these reports now, you can activate the plugin in the Installed Plugins admin page. Navigate to Visitors > Devices to see the new reports. You may also use the new (beta) ‘Device type’.

    The new plugin was developed with the support of Clearcode.cc our technology partner

    Other improvements

    Majestic SEO Metrics

    seo_stats_with_majestic

    We’ve added two new SEO metrics to the SEO widget, both of which are calculated by MajesticSEO.com. These metrics will tell you the number of external backlinks (the number of links to your site from other sites) and the number of referrer domains (the number of domains that link to your site).

    We thank the team at Majestic for their support and hard work in bringing you these metrics to your Piwik dashboards !

    Real-time Visitor Count Dashboard Widget

    Real time visitor counter

    There is now a simple new widget you can use to see the number of visitors, visits and actions that occurred in the last couple minutes. We call it the Real Time Visitor Counter !

    New segment parameter : siteSearchKeyword.

    There is now a new segment parameter you can use to segment your visits : siteSearchKeyword. This parameter will let you select visits that had site searches with a specific keyword.

    Ignore URL letter case when importing log files.

    We’ve added a new option to the log import script, –force-lowercase-path. When used, the importer will change URL paths to lowercase before tracking them. This way http://domain.com/MY/BLOG will be treated the same as http://domain.com/my/blog.

    Updated ISP Names

    pretty_provider_names

    We’ve also modified the Providers report so prettier and more up-to-date names of ISPs are displayed.

    Customize the background/text/axis color of graphs.

    custom_image_graph_colors

    It is now possible to change the background color, text color and/or axis color of the graph images generated by the ImageGraph plugin. To access this functionality, use the following URL query parameters when generating an image :

    • backgroundColor
    • textColor
    • axisColor

    For example :

    http://demo.piwik.org/index.php?module=API&method=ImageGraph.get&idSite=7&apiModule=UserSettings&apiAction=getBrowser&token_auth=anonymous&period=day&date=2013-03-21,2013-04-19&language=en&width=779&height=150&fontSize=9&showMetricTitle=0&aliasedGraph=1&legendAppendMetric=0&backgroundColor=efefef&gridColor=dcdcdc&colors=cb2026

    Send your users to a custom URL after they logout.

    If you manage a Piwik installation with many users and you want to send them to a custom page or website after they log out of Piwik, you can now specify the URL to redirect users after they log out.

    API Changes and Improvements

    BREAKING CHANGE – renamed segment parameters.

    The following segment parameters have been renamed :

    • continent renamed to : continentCode
    • browserName renamed to : browserCode
    • operatingSystem renamed to : operatingSystemCode
    • lat renamed to : latitude
    • long renamed to : longitude
    • region renamed to : regionCode
    • country renamed to : countryCode
    • continent renamed to : continentCode

    If you use one of the old segment parameter names, Piwik will throw an exception, so you should notice when you’re using an old name.

    BREAKING CHANGE – changes to the input & output of the Live.getLastVisitsDetails method.

    The following changes were made to the Live.getLastVisitsDetails API method :

    • The method no longer uses the maxIdVisit query parameter. It has been replaced by the filter_offset parameter.
    • Site search keywords are now displayed in a <siteSearchKeyword> element. They were formerly in <pageTitle> elements.
    • Custom variables with page scope now have ‘Page’ in their element names when displayed. For example, <customVariablePageName1>, <customVariablePageName2>, etc.

    Filter results of MultiSites.getAll by website name.

    It is now possible to filter the results of MultiSites.getAll by website name. To do this, set the pattern query parameter to the desired regex pattern.

    Get suggested values to use for a segment parameter.

    The new API method API.getSuggestedValuesForSegment can now be used to get suggested values for a segment parameter. This method will return a list of the most seen values (in the last 60 days) for a certain segment parameter. So for browserCode, this would return the codes for the browsers most visitors used in the last 60 days.

    Use extra tracking query parameters with the JS tracker (such as ‘lat’ & ‘long’).

    We’ve added a new method to the JavaScript tracker named appendToTrackingUrl. You can use this method to add extra query parameters to a tracking request, like so :

    _paq.push(['appendToTrackingUrl', 'lat=X&amp;long=Y']);

    What we’re working on

    As we said above, Piwik v1.12 is the last in the 1.X series of releases. This means we are now officially working on Piwik 2.0.

    Piwik 2.0 will be a big release, to be sure, but it’s going to bring you more than just a couple new features and a bag of bug fixes. For Piwik 2.0 we will be revisiting the user needs and the ideals that originally prompted us to create Piwik in order to build our vision of the future of web analytics.

    Piwik 2.0 won’t just be a bigger, better web app, but a new platform for observing and analyzing the things that matter to you.

    Participate in Piwik

    Are you a talented developer or an experienced User Interface designer ? Or maybe you like to write documentation or are a marketing guru ?

    If you have some free time and if you want to contribute to one of the most awesome open source projects around, please get in touch with the Piwik team, or read this page to learn more…

    Summary

    For the full list of changes in Piwik 1.12 check out the Changelog.

    Thank you to the core developers, all the beta testers and users, our official supporters, the translators & everyone who reported bugs or feature requests. Also thank you to softwares we use, and the libraries we use.

    If you are a company and would like to help an important project like Piwik grow, please get in touch, it means a lot to us. You can also participate in the project

    –> if you like what you read, please tell your friends and colleagues or write on your website, blog, forums, stackoverflow, etc. <–

    Peace. Enjoy !

  • OCPA, FDBR and TDPSA – What you need to know about the US’s new privacy laws

    22 juillet 2024, par Daniel Crough

    On July 1, 2024, new privacy laws took effect in Florida, Oregon, and Texas. People in these states now have more control over their personal data, signaling a shift in privacy policy in the United States. Here’s what you need to know about these laws and how privacy-focused analytics can help your business stay compliant.

    Consumer rights are front and centre across all three laws

    The Florida Digital Bill of Rights (FDBR), Oregon Consumer Privacy Act (OCPA), and Texas Data Privacy and Security Act (TDPSA) grant consumers similar rights.

    Access : Consumers can access their personal data held by businesses.

    Correction : Consumers can correct inaccurate data.

    Deletion : Consumers may request data deletion.

    Opt-Out : Consumers can opt-out of the sale of their personal data and targeted advertising.

    Oregon Consumer Privacy Act (OCPA)

    The Oregon Consumer Privacy Act (OCPA), signed into law on June 23, 2023, and effective as of July 1, 2024, grants Oregonians new rights regarding their personal data and imposes obligations on businesses. Starting July 1, 2025, authorities will enforce provisions that require data protection assessments, and businesses must recognize universal opt-out mechanisms by January 1, 2026. In Oregon, the OCPA applies to business that :

    • Either conduct business in Oregon or offer products and services to Oregon residents

    • Control or process the personal data of 100,000 consumers or more, or

    • Control or process the data of 25,000 or more consumers while receiving over 25% of their gross revenues from selling personal data.

    Exemptions include public bodies like state and local governments, financial institutions, and insurers that operate under specific financial regulations. The law also excludes protected health information covered by HIPAA and other specific federal regulations.

    Business obligations

    Data Protection Assessments : Businesses must conduct data protection assessments for high-risk processing activities, such as those involving sensitive data or targeting children.

    Consent for Sensitive Data : Businesses must secure explicit consent before collecting, processing, or selling sensitive personal data, such as racial or ethnic origin, religious beliefs, health information, biometric data, and geolocation.

    Universal Opt-out : Starting January 1, 2025, businesses must acknowledge universal opt-out mechanisms, like the Global Privacy Control, that allow consumers to opt out of data collection and processing activities.

    Enforcement

    The Oregon Attorney General can issue fines up to $7,500 per violation. There is no private right of action.

    Unique characteristics of the OCPA

    The OCPA differs from other state privacy laws by requiring affirmative opt-in consent for processing sensitive and children’s data, and by including nonprofit organisations under its scope. It also requires global browser opt-out mechanisms starting in 2026.

    Florida Digital Bill of Rights (FDBR)

    The Florida Digital Bill of Rights (FDBR) became law on June 6, 2023, and it came into effect on July 1, 2024. This law targets businesses with substantial operations or revenues tied to digital activities and seeks to protect the personal data of Florida residents by granting them greater control over their information and imposing stricter obligations on businesses. It applies to entities that :

    • Conduct business in Florida or provide products or services targeting Florida residents,

    • Have annual global gross revenues exceeding $1 billion,

    • Receive 50% or more of their revenues from digital advertising or operate significant digital platforms such as app stores or smart speakers with virtual assistants.

    Exemptions include governmental entities, nonprofits, financial institutions covered by the Gramm-Leach-Bliley Act, and entities covered by HIPAA.

    Business obligations

    Data Security Measures : Companies are required to implement reasonable data security measures to protect personal data from unauthorised access and breaches.

    Handling Sensitive Data : Explicit consent is required for processing sensitive data, which includes information like racial or ethnic origin, religious beliefs, and biometric data.

    Non-Discrimination : Entities must ensure they do not discriminate against consumers who exercise their privacy rights.

    Data Minimisation : Businesses must collect only necessary data.

    Vendor Management : Businesses must ensure that their processors and vendors also comply with the FDBR, regarding the secure handling and processing of personal data.

    Enforcement

    The Florida Attorney General can impose fines of up to $50,000 per violation, with higher penalties for intentional breaches.

    Unique characteristics of the FDBR

    Unlike broader privacy laws such as the California Consumer Privacy Act (CCPA), which apply to a wider range of businesses based on lower revenue thresholds and the volume of data processed, the FDBR distinguishes itself by targeting large-scale businesses with substantial revenues from digital advertising. The FDBR also emphasises specific consumer rights related to modern digital interactions, reflecting the evolving landscape of online privacy concerns.

    Texas Data Privacy and Security Act (TDPSA)

    The Texas Data Privacy and Security Act (TDPSA), signed into law on June 16, 2023, and effective as of July 1, 2024, enhances data protection for Texas residents. The TDPSA applies to entities that :

    • Conduct business in Texas or offer products or services to Texas residents.

    • Engage in processing or selling personal data.

    • Do not fall under the classification of small businesses according to the U.S. Small Business Administration’s criteria, which usually involve employee numbers or average annual receipts. 

    The law excludes state agencies, political subdivisions, financial institutions compliant with the Gramm-Leach-Bliley Act, and entities compliant with HIPAA.

    Business obligations

    Data Protection Assessments : Businesses must conduct data protection assessments for processing activities that pose a heightened risk of harm to consumers, such as processing for targeted advertising, selling personal data, or profiling.

    Consent for Sensitive Data : Businesses must get explicit consent before collecting, processing, or selling sensitive personal data, such as racial or ethnic origin, religious beliefs, health information, biometric data, and geolocation.

    Companies must have adequate data security practices based on the personal information they handle.

    Data Subject Access Requests (DSARs) : Businesses must respond to consumer requests regarding their personal data (e.g., access, correction, deletion) without undue delay, but no later than 45 days after receipt of the request.

    Sale of Data : If businesses sell personal data, they must disclose these practices to consumers and provide them with an option to opt out.

    Universal Opt-Out Compliance : Starting January 1, 2025, businesses must recognise universal opt-out mechanisms like the Global Privacy Control, enabling consumers to opt out of data collection and processing activities.

    Enforcement

    The Texas Attorney General can impose fines up to $25,000 per violation. There is no private right of action.

    Unique characteristics of the TDPSA

    The TDPSA stands out for its small business carve-out, lack of specific thresholds based on revenue or data volume, and requirements for recognising universal opt-out mechanisms starting in 2025. It also mandates consent for processing sensitive data and includes specific measures for data protection assessments and privacy notices.

    Try Matomo for Free

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    Privacy notices across Florida, Oregon, and Texas

    All three laws include a mandate for privacy notices, though there are subtle variations in their specific requirements. Here’s a breakdown of these differences :

    FDBR privacy notice requirements

    Clarity : Privacy notices must clearly explain the collection and use of personal data.

    Disclosure : Notices must inform consumers about their rights, including the right to access, correct, delete their data, and opt-out of data sales and targeted advertising.

    Specificity : Businesses must disclose if they sell personal data or use it for targeted advertising.

    Security Practices : The notice should describe the data security measures in place.

    OCPA privacy notice requirements

    Comprehensive Information : Notices must provide information about the personal data collected, the purposes for processing, and any third parties that can access it.

    Consumer Rights : Must plainly outline consumers’ rights to access, correct, delete their data, and opt-out of data sales, targeted advertising, and profiling.

    Sensitive Data : To process sensitive data, businesses or entities must get explicit consent and communicate it.

    Universal Opt-Out : Starting January 1, 2026, businesses must recognise and honour universal opt-out mechanisms.

    TDPSA privacy notice requirements

    Detailed Notices : Must provide clear and detailed information about data collection practices, including the data collected and the purposes for its use.

    Consumer Rights : Must inform consumers of their rights to access, correct, delete their data, and opt-out of data sales and targeted advertising.

    High-Risk Processing : Notices should include information about any high-risk processing activities and the safeguards in place.

    Sensitive Data : To process sensitive data, entities and businesses must get explicit consent.

    What these laws mean for your businesses

    Businesses operating in Florida, Oregon, and Texas must now comply with these new data privacy laws. Here’s what you can do to avoid fines :

    1. Understand the Laws : Familiarise yourself with the specific requirements of the FDBR, OCPA, and TDPSA, including consumer rights and business obligations.

    1. Implement Data Protection Measures : Ensure you have robust data security measures in place. This includes conducting regular data protection assessments, especially for high-risk processing activities.

    1. Update Privacy Policies : Provide clear and comprehensive privacy notices that inform consumers about their rights and how their data is processed.

    1. Obtain Explicit Consent : For sensitive data, make sure you get explicit consent from consumers. This includes information like health, race, sexual orientation, and more.

    1. Manage Requests Efficiently : Be prepared to handle requests from consumers to access, correct, delete their data, and opt-out of data sales and targeted advertising within the stipulated timeframes.

    1. Recognise Opt-Out Mechanisms : For Oregon, businesses must be ready to implement and recognise universal opt-out mechanisms by January 1, 2026. In Texas, opt-out enforcement begins in 2026. In Florida, the specific opt-out provisions began on July 1, 2024.

    1. Stay Updated : Keep abreast of any changes or updates to these laws to ensure ongoing compliance. Keep an eye on the Matomo blog or sign up for our newsletter to stay in the know.

    Are we headed towards a more privacy-focused future in the United States ?

    Florida, Oregon, and Texas are joining states like California, Virginia, Colorado, Connecticut, Utah, Iowa, Indiana, Tennessee, and Montana in strengthening consumer privacy protections. This trend could signify a shift in US policy towards a more privacy-focused internet, underlining the importance of consumer data rights and transparent business practices. Even if these laws do not apply to your business, considering updates to your data and privacy policies is wise. Fortunately, there are tools and solutions designed for privacy and compliance to help you navigate these changes.

    Avoid fines and get better data with Matomo

    Most analytics tools don’t prioritize safeguarding user data. At Matomo, we believe everyone has the right to data sovereignty, privacy and amazing analytics. Matomo offers a solution that meets privacy regulations while delivering incredible insights. With Matomo, you get :

    100% Data Ownership : Keep full control over your data, ensuring it is used according to your privacy policies.

    Privacy Protection : Built with privacy in mind, Matomo helps businesses comply with privacy laws.

    Powerful Features : Gain insights with tools like heatmaps, session recordings, and A/B testing.

    Open Source : Matomo’s is open-source and committed to transparency and customisation.

    Flexibility : Choose to host Matomo on your servers or in the cloud for added security.

    No Data Sampling : Ensure accurate and complete insights without data sampling.

    Privacy Compliance : Easily meet GDPR and other requirements, with data stored securely and never sold or shared.

    Disclaimer : This content is provided for informational purposes only and is not intended as legal advice. While we strive to ensure the accuracy and timeliness of the information provided, the laws and regulations surrounding privacy are complex and subject to change. We recommend consulting with a qualified legal professional to address specific legal issues related to your circumstances. 

  • LGPD : Demystifying Brazil’s New Data Protection Law

    31 août 2023, par Erin — Privacy

    The General Personal Data Protection Law (LGPD or Lei Geral de Proteção de Dados Pessoais) is a relatively new legislation passed by the Brazilian government in 2018. The law officially took effect on September 18, 2020, but was not enforced until August 1, 2021, due to complications from the COVID-19 pandemic.

    For organisations that do business in Brazil and collect personal data, the LGPD has far-reaching implications, with 65 separate articles that outline how organisations must collect, process, disclose and erase personal data.

    In this article, you’ll learn what the LGPD is, including its contents and how a legal entity can be compliant.

    What is the LGPD ?

    The LGPD is a new data protection and privacy law passed by the Federal Brazilian Government on May 29, 2018. The purpose of the law is to unify the 40 previous Brazilian laws that regulated the processing of personal data.

    The LGPD explained

    Many of the older laws have been either updated or removed to accommodate this change. The LGPD comprises 65 separate articles, and each covers a different area of the legislation, such as the rights of data subjects and the legal bases on which personal data may be collected. It also sets out the responsibilities of the National Data Protection Authority (ANPD), a newly created agency responsible for the guidance, supervision and enforcement of the LGPD.

    LGPD compliance is essential for organisations wishing to operate in Brazil and collect personal data for commercial purposes, whether online or offline. However, understanding the different rules and regulations and even figuring out if the LGPD applies to you can be challenging.

    Fortunately, the LGPD is relatively easy to understand and shares many similarities with the General Data Protection Regulation (GDPR), the data protection law implemented on May 25, 2018, by the European Union. This may help you better understand why the LGPD was enacted, the policies it contains and the goals it hopes to achieve. Both laws are very similar, but some items are unique to Brazil, such as what qualifies as a legal basis for collecting personal data.

    For these reasons, organisations should not apply a one-size-fits-all approach to GDPR and LGPD compliance, for they are different laws with different guiding principles and requirements.

    Who does the LGPD apply to, and who is exempt ?

    The LGPD applies to any natural person, public entity and private entity that collects, processes and stores personal data for commercial purposes within the national territory of Brazil. The same also applies to those who process the personal data of Brazilian and non-Brazilian citizens within the national territory of Brazil, even if the data processor is outside of Brazil. It also applies to those who process personal data collected from the national territory of Brazil.

    So, what does this all mean ? 

    Regardless of your location, if you conduct any personal data processing activities in Brazil or you process data that was collected from Brazil, then there is a high possibility that the LGPD applies to you. This is especially true if the data processing is for commercial purposes ; or, to be more precise, for the offering or provision of goods or services. It also means that subjects whose personal data is collected under these conditions are protected by the nine data subject rights.

    There are exceptions where the LGPD does not apply to data processors. These include if you process personal data for private or non-commercial reasons ; for artistic, journalistic and select academic purposes ; and for the purpose of state security, public safety, national defence and activities related to the investigation and prosecution of criminal offenders. Also, if the processed data originates from a country with similar data protection laws to Brazil, such as any country in the European Union (where the GDPR applies), then the LGPD will not apply to that individual or organisation.

    For these reasons, it is vital that you are familiar with the LGPD so that your data processing activities comply with the new standards. This is also important for the future, as an estimated 75% of the global population’s personal data will be protected by a privacy regulation. Getting things right now will make life easier moving forward.

    What are the nine LGPD data subject rights ?

    The LGPD has nine data subject rights. These protect the rights and freedoms of subjects, regardless of their political opinion and religious belief.

    What are the LGPD consumer rights?

    These rights, listed under Article 19 of the LGPD, confirm that a data subject has the right to :

    1. Confirm the processing of their data.
    2. Access their data.
    3. Correct data that is incomplete, not accurate and out of date.
    4. Anonymize, block and delete data that is excessive, unnecessary and was not processed in compliance with the law.
    5. Move their data to a different service provider or product provider by special request.
    6. Delete or stop using personal data under certain circumstances.
    7. Gain information about who the data processor has shared the processed data with, including private and public entities.
    8. Be informed as to what the consequences may be for denying consent to the collection of personal data.
    9. Revoke consent to have their personal data processed under certain conditions.

    Many of these data subject rights are like the GDPR. For example, both the GDPR and LGPD give data subjects the right to be informed, the right to access, the right to data portability and the right to rectify false data. However, while the LGPD has nine data subject rights, the GDPR has only eight. What is the extra data subject right ? The right to gain information on who a data processor has shared your data with.

    There are other slight differences between the GDPR and LGPD with regard to data subject rights. For instance, the GDPR has a clear right to restrict certain data processing activities, such as those related to automation. The LGPD has this, too. But the subject of data collection automation is under Article 20, separate from all the data subject rights listed under Article 19.

    Under what conditions can personal data in Brazil be processed ?

    There are various conditions under which organisations can legally conduct personal data processing in Brazil. The aim of these conditions is to give data subjects confidence — that their personal data is processed for only safe, legal and ethical reasons. Also, the conditions help data processors, both individuals and organisations, determine if they have a legal basis for processing personal data in or in relation to Brazil.

    Legal basis of data collection in Brazil

    According to Article 7 of the LGPD, data processing may only be carried out if done :

    1. With consent by the data subject.
    2. To comply with a legal or regulatory obligation.
    3. By public authorities to assist with the execution of a public policy, one established by law or regulation.
    4. To help research entities carry out studies ; granted, when possible, subjects can anonymize their data.
    5. To carry out a contract or preliminary procedure, in particular, one related to a contract where the data subject is a party.
    6. To exercise the right of an arbitration, administration or judicial procedure.
    7. To protect the physical safety or life of someone
    8. To protect the health of someone about to undergo a procedure performed by health entities
    9. To fulfill the legitimate interests of a data processor, unless doing so would compromise a data subject’s fundamental rights and liberties.
    10. To protect one’s credit score.

    Much like the nine data subject rights, there are key differences between the LGPD and GDPR. The GDPR has six lawful bases for data processing, while the LGPD has ten. One notable addition to the LGPD is for the protection of one’s credit score, which is not covered by the GDPR. Another reason to ensure compliance with both data protection laws separately.

    LGPD vs. GDPR : How do they differ ?

    The LGPD was modeled closely on the GDPR, so it’s no surprise the two are similar. 

    Both laws ensure a high level of protection for the rights and freedoms of data subjects. They outline the legal justifications for data processing, establish the responsibilities of a data protection authority and lay out the penalties for non-compliance. That said, there are key differences between them.

    First, data subject rights ; the LGPD has nine, while the GDPR has eight. The GDPR gives data subjects the right to request a human review of automated decision-making, while the LGPD does not. Second, the legal bases for processing ; the LGPD has ten, while the GDPR has six. The four legal bases unique to the LGPD are : for protection of credit, for protection of health, for protection of life and for research entities carrying out studies.

    Both the LGPD and GDPR have different non-compliance penalties. The maximum fine for an infraction under the GDPR is up to €20 million (or 4% of the offender’s annual global revenue, whichever is higher). The maximum fine for an LGPD infraction is up to 50 million reais (around €9.2 million), or up to 2% of an offender’s revenue in Brazil, whichever is higher.

    6 steps to LGPD compliance with Matomo

    Below are steps you can follow to ensure your organisation is LGPD compliant. You’ll also learn how Matomo can help you comply quickly and easily.

    How to ensure compliance with LGPD

    Let’s dive in.

    1. Appoint a DPO

    A DPO is a person, group, or organisation that communicates with data processors, data subjects, and the ANDP.

    Curiously, the LGPD lets you appoint your own DPO — even if they reside out of Brazil. So if the LGPD applies to you, you can appoint someone in your organisation to be a DPO. Just make sure that the nominated person has the understanding and capacity to perform the role’s duties.

    2. Assess your data

    Once you’re familiar with the LGPD and confirm your eligibility for LGPD compliance, take the time to assess your data. If you plan to collect data within the territory of Brazil, you’ll need to confirm the exact location of your data subjects. 

    To do this in Matomo, simply go to the previous year’s calendar. Then click on visitors, go to locations, and look for Brazil under the “Region” section. This will tell you how many of your web visitors are located in Brazil.

    Matomo data subject locations

    3. Review privacy practices

    Review your existing privacy policies and practices, as there’s a good chance they’ll need to be updated to comply with the LGPD. Also, review your data sharing and third-party agreements, as you may need to communicate these new policies to partners that you rely on to deliver your services. 

    Lastly, review your procedures for tracking personal data and Personally Identifiable Information (PII). You may need to modify the type of data that you track to comply with the LGPD. You may even be tracking this data without your knowledge.

    4. Anonymize tracking data

    Data subjects under the LGPD have the right to request data anonymity. Therefore, to be LGPD compliant, your organisation must be able to accommodate for such a request.

    Fortunately, Matomo has various data anonymization techniques that help you protect your data subject’s privacy and comply with the LGPD. These techniques include the ability to anonymize previously tracked raw data, anonymize visitor IP addresses, and anonymize relevant geo-location data such as regions, cities and countries.

    Matomo data anonymity feature

    You can find these features and more under the Anonymize data tab within the Privacy menu on the Matomo Settings page. Learn more about how to configure privacy settings in Matomo.

    5. Comply with LGPD consent laws without cookies

    By using Matomo to anonymize the data of your data subjects, this enables you to comply with LGPD consent laws and remove the need to display cookie consent banners on your website. This is made possible by the fact that Matomo is a cookieless tracking web analytics platform.

    Unlike other web analytics platforms like Google Analytics, which collect and use third-party cookies (persistent data that remains on your device, until that data expires or until you manually delete it) for their “own purposes,” Matomo is different. We use alternative means to identify web visitors, such as count the number of unique IP addresses and perform browser fingerprinting, neither of which involve the collection of personal data.

    As a result, you don’t have to display cookie consent banners on your website, and you can track your web visitors even if they disable cookies.

    6. Give users the right to opt-out

    Under the LGPD, data subjects have the right to opt-out of your data collection procedures. For this reason, make sure that your web visitors can do this on your website.

    Matomo tracking opt-out feature

    You can do this in Matomo by adding an opt-out from tracking form to your website. To do this, click on the cog icon in the top menu, load the settings page, and click on the Users opt-out menu item in the Privacy section. Then follow the instructions to customise and publish the Matomo opt-out form.

    Achieve LGPD compliance with Matomo

    Like GDPR for Europe, the LGPD will impact organisations doing business in Brazil. And while they both share much of the same definitions and data subject rights, they differ on what qualifies as a legal basis for processing sensitive data. Complying with the GDPR and LGPD separately is non-negotiable and essential to avoiding maximum fines of €20 million and €9.2 million, respectively.

    Comply with LGPD with Matomo

    As a web analytics platform with LGPD compliance, Matomo prioritises data privacy without compromising performance. Switch to a powerful LGPD-compliant web analytics platform that respects users’ privacy. 

    Get a 21-day free trial of Matomo today. No credit card required.

    Disclaimer

    We are not lawyers and don’t claim to be. The information provided here is to help give an introduction to LGPD. We encourage every business and website to take data privacy seriously and discuss these issues with your lawyer if you have any concerns.