Recherche avancée

Médias (0)

Mot : - Tags -/page unique

Aucun média correspondant à vos critères n’est disponible sur le site.

Autres articles (60)

  • Encodage et transformation en formats lisibles sur Internet

    10 avril 2011

    MediaSPIP transforme et ré-encode les documents mis en ligne afin de les rendre lisibles sur Internet et automatiquement utilisables sans intervention du créateur de contenu.
    Les vidéos sont automatiquement encodées dans les formats supportés par HTML5 : MP4, Ogv et WebM. La version "MP4" est également utilisée pour le lecteur flash de secours nécessaire aux anciens navigateurs.
    Les documents audios sont également ré-encodés dans les deux formats utilisables par HTML5 :MP3 et Ogg. La version "MP3" (...)

  • Les autorisations surchargées par les plugins

    27 avril 2010, par

    Mediaspip core
    autoriser_auteur_modifier() afin que les visiteurs soient capables de modifier leurs informations sur la page d’auteurs

  • MediaSPIP : Modification des droits de création d’objets et de publication définitive

    11 novembre 2010, par

    Par défaut, MediaSPIP permet de créer 5 types d’objets.
    Toujours par défaut les droits de création et de publication définitive de ces objets sont réservés aux administrateurs, mais ils sont bien entendu configurables par les webmestres.
    Ces droits sont ainsi bloqués pour plusieurs raisons : parce que le fait d’autoriser à publier doit être la volonté du webmestre pas de l’ensemble de la plateforme et donc ne pas être un choix par défaut ; parce qu’avoir un compte peut servir à autre choses également, (...)

Sur d’autres sites (9073)

  • iOS 17’s Impact on Marketing : Navigating Privacy Changes

    22 septembre 2023, par Erin — Analytics Tips, Marketing

    In the ever-evolving landscape of digital marketing, staying up-to-date with the latest changes is paramount. One such significant change came on 18 September 2023, in the form of iOS 17, Apple’s latest operating system update. With iOS 17, Apple has introduced new privacy features that are set to have a profound impact on marketers and how they track and analyse user behaviour. 

    In this blog, we will explore what iOS 17 is, how it affects tracking, which tracking parameters are impacted, what remains unaffected, and most importantly, how marketers can future-proof their campaign tracking URLs.

    What is iOS 17 ?

    iOS 17 is the latest update to Apple’s mobile operating system, used on millions of iPhones worldwide. While iOS updates often bring new features and improvements, iOS 17 has made waves in the digital marketing community due to its emphasis on user privacy.

    How does iOS 17 affect tracking ?

    One of the key features of iOS 17 that concerns marketers is its impact on tracking. Apple’s new update aims to enhance user privacy by limiting the information that can be tracked and collected by third-party entities, particularly through query parameters in URLs. This means that certain tracking mechanisms that marketers have relied on for years are now rendered ineffective on iOS 17 devices.

    Campaign tracking URLs, also known as tracking parameters or UTM parameters, are special codes added to the end of URLs. They are used by marketers to track various aspects of a user’s interaction with a digital marketing campaign. These parameters provide valuable data, such as the source of traffic, the medium through which users arrived and specific campaign details.

    For example, with Matomo (mtm) tracking parameters, a campaign tracking URL might look like this :

    https://www.example.com/products/example_product?mtm_campaign=summer-sale

    Generated Campaign URL

    Understanding the impact of iOS 17 on campaign tracking URLs is essential for marketers who rely on this data to measure the effectiveness of their marketing campaigns.

    Which campaign tracking parameters are affected by iOS 17 ?

    Several tracking parameters commonly used by marketers will no longer work as expected on iOS 17. Some of these include :

    • Facebook (fbclid) : Employed for tracking Facebook advertising campaigns. 
    • Instagram (igshid) : Used to track user interactions with Instagram ads.
    • Google Ads (gclid) : Used to track Google Ads campaigns. 
    • Twitter (twclid) : Used to track user interactions with Twitter ads. 
    • Microsoft Ads (msclkid) : Employed for tracking Microsoft Ads campaigns. 
    • Mailchimp (mc_eid) : Used by Mailchimp for email campaign tracking. 

    These changes are significant, as they disrupt many of the common tracking methods that marketers rely on to measure the effectiveness of their campaigns.

    Which campaign tracking parameters are not affected by iOS 17 ?

    While many tracking parameters have been impacted, there are still some that remain unaffected on iOS 17. However, it’s important to note that the status of these parameters might change in the future as Apple continues to prioritise user privacy. Some of the tracking parameters that are still working as of now include :

    • Matomo (mtm) : Matomo campaign tracking parameters. 
    • Google Analytics (UTMs) : Google Analytics campaign tracking parameters.
    • Pinterest (epik) : Used for tracking Pinterest campaigns. 
    • Klaviyo (_kx) : Klaviyo for email marketing tracking. 
    • TikTok (tt-) : Used for tracking TikTok ad interactions. 
    • Hubspot (hsa) : Used for tracking Hubspot campaigns. 

    While these parameters offer some reprieve for marketers, it’s essential to keep a close eye on any potential changes in their functionality as Apple continues to roll out privacy-friendly features.

    How are Matomo users impacted ?

    Fortunately, Matomo, as a leading privacy-friendly web analytics solution, remains unaffected by the changes introduced by iOS 17. Specifically :

    For Matomo users who rely on mtm or UTMs

    If you’re using Matomo or GA tracking parameters, you can rest assured that iOS 17’s changes won’t affect your tracking capabilities in Matomo.

    Attention to gclids (Google Ads) and msclkid (Bing Ads)

    If you use Google Ads or Bing Ads tracking parameters with Matomo’s Advertising Conversion Export feature for tracking, iOS 17 presents a challenge. Your gclids and msclkids may not provide the same level of tracking accuracy on Apple mobile devices. This is a critical consideration, especially if your ad campaigns target mobile users.

    To stay informed about changes in the digital marketing landscape, including updates related to iOS 17, sign up for our newsletter where we regularly provide updates and insights on adapting your tracking and marketing strategies to ensure compliance and respect user privacy.

    How to future-proof your campaign tracking

    Given the impact of iOS 17 on tracking, it’s crucial for marketers to adapt and future-proof their campaign tracking strategies. Here are some steps you can take to mitigate the affects of iOS 17 on your marketing campaigns :

    Monitor platform updates

    Expect updates from advertising and analytics platforms in response to Apple’s privacy changes. These platforms are likely to develop alternative tracking methods or adapt existing ones to comply with iOS 17’s restrictions. Stay informed about these updates and incorporate them into your tracking strategy.

    Prioritise privacy-friendly tech stacks

    In the ever-evolving digital marketing landscape, it’s crucial to prioritise privacy-friendly tech stacks. Privacy-friendly tracking tools like Matomo are essential for maintaining trust and respecting user privacy.

    Matomo ensures the privacy of your users and analytics data. When using Matomo, you retain control of your data ; nobody else does. This commitment to user privacy aligns with the changing digital marketing landscape, where privacy is taking centre stage.

    Transition from affected campaign tracking parameters

    If you’ve been using tools like Mailchimp, whose campaign tracking URLs have been affected by iOS 17, consider transitioning to the campaign tracking URL parameters of your analytics solution. Whether you choose Matomo or Google Analytics, these solutions can help you understand how your email marketing campaigns are performing.

    Focus on data privacy compliance

    Embrace data privacy compliance practices. As privacy regulations evolve, it’s essential to prioritise transparency in data collection. Ensure that your tracking methods align with privacy standards to maintain trust with your audience.

    Regularly review and adapt

    The digital marketing landscape is dynamic, and iOS 17 is just one example of how quickly things can change. Regularly review your tracking methods and adapt to new developments in the industry. Staying agile and informed is key to long-term success.

    Marketers’ path forward

    iOS 17 has reshaped mobile user privacy, challenging marketers to adapt. While some tracking parameters are affected, savvy marketers can still thrive by embracing unique tracking solutions, staying informed about platform updates, and prioritising data privacy. 

    Explore Matomo for privacy-friendly analytics and navigate this evolving landscape successfully with our 21-day free trial – no credit card required. 

  • 8 Best Tools to Analyse Website Traffic

    12 septembre 2023, par Erin — Analytics Tips, Marketing

    Do you want to analyse your website traffic ?

    Maybe you want to know how well you’re converting your traffic. Or maybe you’re looking to track the performance and ROI of your marketing campaigns. Regardless, you won’t get far without relying on a dependable web traffic analysis platform.

    In this article, we’ve compiled a list of the top web analytics tools available (including the pricing for each one).

    Let’s dive in.

    What is website traffic analysis ?

    Curious about what it means to analyse website traffic ?

    What is website traffic analysis?

    Simply put, it involves collecting and examining data about your website visitors and the actions they take. Marketers, analysts and website owners can then take this data and use it to optimise their strategy to improve site traffic, conversion rates and ROI.

    A website analytics tool is software that tracks and measures various visitor activities and behaviours on your website. Common metrics include pageviews, traffic source, bounce rate and average time on page. Using a web analytics solution can give you insights into what’s working (and what’s not working) so you can optimise your website, campaigns or marketing strategy.

    Advantages of using a website traffic analysis tool

    1. Performance measurement and optimisation

    Tracking the success of your marketing efforts is a challenging task. The primary benefit of using a web analytics tool is implementing effective performance measurement. If you don’t know how to measure your efforts, you won’t know what’s working and what’s not with your campaigns and content. 

    A web analysis tool can give you the insights you need to understand whether your marketing initiatives have been successful or if they need to be improved.

    For instance, your new web design facelift may seem beautiful, but if visitors aren’t staying on your site as long and it is resulting in lower conversions, then it’s time to go back to the drawing board.

    2. Audience insights to improve the user experience

    Web traffic analysis platforms don’t just show you what your visitors are doing. It shows you who your audience is. A powerful website analytics tool will give you in-depth audience data, including demographics like geographical location (e.g., city, state or country), to help you better understand your audience.

    Additionally, you can learn more about your audience by seeing how they interact with different content on your site. You’ll start to see that certain content performs better than others, giving you a greater understanding of your audience’s needs and wants. This means you’ll be able to tailor your website content and marketing efforts to your audience to improve the overall user experience.

    3. Improve SEO

    In the first two advantages, we touched on how insights can help you craft better content for the visitors already coming to your site to improve the user experience and improve conversions. But did you know that using a website analytics tool can also help improve how much traffic you’re getting to your site ?

    Since a web analytics tool can help you craft better content, one side effect is an increase in traffic from organic search through SEO. Additionally, your platform will likely show you other traffic sources that your visitors are coming from (i.e., another website is referring traffic to you) so you can tap into those high-performing sources and optimise your incoming traffic over time.

    Top 8 Tools to Analyse Website Traffic

    Here’s a breakdown of the top eight web analytics platforms to help you analyse each tool’s unique features, price, advantages and disadvantages so you can make the best decision.

    1. Matomo

    Matomo is an open-source website analytics tool that’s focused on protecting user privacy and data while offering robust insights into your web traffic. It’s one of the most powerful tools to track the entire customer journey on your site.

    Matomo main dashboard

    Why Matomo : As the leader in open-source, privacy-friendly and ethical web analytics, Matomo is trusted by more than 1 million websites, including NASA, the United Nations and the European Commission.

    Matomo plays well with Google Analytics to track your websites by filling in the gaps where Google Analytics has limitations (i.e., cookie consent banner requirement). Matomo combines traditional and behavioural web analytics for deeper insights while ensuring compliance with the strictest privacy regulations like GDPR, LGPD and HIPAA.

    Matomo Standout Features and Integrations :

    Standout features include comprehensive visitor tracking, multi-attribution, goal tracking, event tracking, custom dimensions, custom reports, automated email reports, session recordings, tag manager, roll-up reporting to pull data from multiple sites, Google Analytics importer, heatmaps and more.

    Integrations include WordPress, Google Ads, Wix, Drupal, Joomla, Cloudflare, Magento, Vue, SharePoint, WooCommerce and more.

    Pricing starts free for Matomo On-Premise (but requires technical skills and servers to set up) and $23/month for Matomo Cloud, which includes a 21-day free trial (no credit card required).

    Pros

    • Best for respecting visitor privacy
    • You own your data — ensuring that it’s not shared with third parties for purposes like advertising
    • Compliant with the strictest privacy laws
    • Greater flexibility with open-source advantages, as well as the option to either self-host or cloud host
    • Can run cookieless — providing 100% accurate data and a better user experience without the need for an annoying cookie consent banner 
    • Exceptional customisability — from white labeling, alerts and custom dimensions to dashboards and reports, tailor your insights for faster decisions, deeper insights and superior outcomes

    Cons

    • On-Premise is free, but there are additional costs for advanced features
    • On-Premise requires servers and technical expertise to manage

    2. Google Analytics

    Google Analytics is the most well-known and used web analytics platform in the world, with nearly 30 million active websites.

    Google Analytics 4 dashboard

    Why Google Analytics : It’s one of the leading web traffic analysis tools backed by the Alphabet group of companies. For anyone getting started, it’s a great free option to understand your web traffic and your audience.

    Google Analytics Standout Features and Integrations :

    Standout features include in-depth visitor tracking, event tracking with Google Analytics 4 (GA4), easy integration with Google marketing tools (i.e., Google Search Console and Google Ads), custom reports and easy data importing from third-party sources.

    Integrations include Google Ads, Google Webmaster Tools, AdSense, WordPress, Wix, Shopify, Zendesk, Facebook, Marketo, WordPress, Hotjar, SEMrush, Salesforce, Hootsuite and more.

    Pricing is free.

    Pros

    • Detailed audience insights
    • Customisable reports
    • Seamless integration with other Google products
    • Easy to set up

    Cons

    • Not privacy-friendly — you don’t own your data (data is shared with third parties for advertising purposes)
    • Complex interface
    • Requires cookie consent banner for GDPR compliance, which negatively impacts data accuracy and user experience

    3. Fathom Analytics

    Founded in 2018, Fathom Analytics is a privacy-friendly and lightweight web analytics tool. The platform offers a simple, minimalistic dashboard.

    Fathom Analytics Dashboard

    Why Fathom Analytics : Fathom Analytics is a minimalistic tool to help website owners gain insights into customer behaviour without compromising on privacy. It’s an easy-to-use tool that offers a simplified breakdown of the most popular data points. For newcomers to web analytics seeking essential metrics like visitor counts and traffic sources, Fathom Analytics provides a straightforward, cost-effective solution.

    Fathom Analytics Standout Features and Integrations :

    Standout features include easy, automated GA4 importing with lifetime data retention, a single-page dashboard for a quick overview of metrics, traffic summaries for chosen timeframes, visually striking graphs for better data digestion and privacy protection covering major compliance regulations.

    Integrations include Google Analytics, Squarespace, Drupal, WordPress, Discourse, Bloggi, ConvertKit, Webflow, Transistor, Remix, Gatsby and Carrd.

    Pricing starts at $14/month for up to 100k pageviews (with a 30-day free trial).

    Pros

    • Doesn’t use cookies
    • Out-of-the-box GDPR, ePrivacy, PECR and CCPA compliance
    • Great for visual data insights
    • Lightweight tracking script for fast loading

    Cons

    • Can’t easily see traffic trends on specific pages
    • Metrics may be too simple for those wanting advanced analytics

    4. Mixpanel

    Mixpanel is a web analytics platform that helps you track visitors as well as improve customer retention. The software has 8,000 customers worldwide, including Netflix, Yelp, BuzzFeed and CNN.

    Mixpanel custom dashboard

    Why Mixpanel : Mixpanel is great for websites with e-commerce functionality. The tool helps you understand both your site visitors and your customers so you can optimise your customer experience and improve conversions.

    Mixpanel Standout Features and Integrations :

    Standout features include deep insights into how your products are being used, including your most popular features, user cohorts that let you segment users based on specific actions, and visual analysis showing where users drop off.

    Integrations include Google Cloud, Figma, Mailchimp, Zoho CRM, Databox, Marketo, Hotjar, Slack, Zapier, Amazon Web Services, Google Ads and HubSpot.

    Pricing starts free for up to 20 million events per month and $20/month for Growth.

    Pros

    • Interface is easy for beginners
    • Exhaustive reporting options
    • Custom event tracking options
    • Predict user actions based on data science models
    • Send targeted messages to specific users to encourage action

    Cons

    • User-based pricing isn’t the most ideal for everyone
    • Alert management can be confusing

    5. Kissmetrics

    Kissmetrics is a marketing and product analytics tool that helps e-commerce and SaaS companies grow through qualitative data insights. The web analytics tool is trusted by 10,000 users, including Microsoft, Unbounce, AWeber, Dropbox DocSend and SendGrid.

    Kissmetrics dashboard

    Why Kissmetrics : As an e-commerce-driven analytics platform, the platform is best suited for Enterprise businesses, but it also offers flexible pricing plans that make it easy for someone to get their feet wet with website analytics. 

    Kissmetrics Standout Features and Integrations :

    Standout features include a customisable dashboard to see key metrics at a glance, comprehensive visitor tracking, cohort analysis including power user tracking to understand your most active visitors and customers and insights into customer lifetime value and churn rate.

    Integrations include Chargify, HubSpot, Slack, Live Chat, Marketo, Optimizely, Mailchimp, Recurly, Wufoo Forms, Facebook Ads, WordPress, Shopify and WooCommerce.

    Pricing starts at $0.0025/event for the Pay As You Go Plan, $25.99/month for Build Your Plan and $199/month for Small Teams, which includes a 7-day free trial.

    Pros

    • Flexible pricing options
    • Easy to install
    • Several analytics viewing options
    • Visual checkout funnel insights
    • Track sessions by desktop or mobile

    Cons

    • Despite more pricing options, it’s still quite expensive overall
    • Difficult to use for beginners

    6. Adobe Analytics

    Adobe Analytics is a web and marketing analytics platform within the Adobe Experience Platform. Used by over 170,000 businesses, it’s one of the most popular analytics solutions available.

    dobe Analytics dashboard

    Why Adobe Analytics : Adobe Analytics was created for large organisations. It’s essentially the enterprise version of Google Analytics. The tool does a great job of offering a customised analytics solution that’s capable of delivering personalised user experiences at scale.

    Adobe Analytics Standout Features and Integrations :

    Standout features include attribution, AI-driven predictive analytics, robust customer segmentation and automation based on customer behaviour.

    Integrations include all Adobe products, Salesforce, Hootsuite, Contentsquare, Sisense, Mouseflow, Google Ads, Google Search Console, HubSpot and Microsoft Teams.

    Pricing is custom and available upon request, but users can expect to pay at least $2,000 per month, and there is no free trial.

    Pros

    • Built for enterprise businesses
    • Seamless workflow integration for Adobe Experience Cloud users
    • Incredible customisation options
    • Integration process is flexible
    • Capable of accurately tracking large volumes of traffic

    Cons

    • Very expensive
    • Not suitable for small businesses
    • The setup is challenging for beginners

    7. SimilarWeb

    SimilarWeb is a robust analytics platform used to track your website data and compare it to other websites. Backed by a team of experienced data scientists and mathematicians for in-depth website traffic and search engine analysis. Founded in 2007, the platform is trusted by major brands like Adidas, DHL, PepsiCo and Walmart.

    SimilarWeb dashboard

    Why SimilarWeb : The tool relies on multiple scientific methodologies and approaches to data analysis to help provide a better understanding of visitors and customers. The platform is great for crafting prediction models for customer acquisitions by using machine learning to offer SEO insights and competitive analysis.

    SimilarWeb Standout Features and Integrations :

    Standout features include competition traffic and engagement analysis, in-depth visitor tracking, keyword analysis to optimise your SEO and search ads, affiliate traffic analysis, search traffic analysis and funnel insights.

    Integrations include Salesforce, HubSpot, Google Analytics, Google Search Console, Shift, AT Internet, Adverity, SimilarTech, Biscience and more. 

    Pricing starts at $125/month for the Starter plan, which includes a 7-day free trial.

    Pros

    • Has a user-friendly dashboard for simple insights
    • Highly customisable platform to meet your specific needs
    • Easy competition analysis
    • Funnel insights to improve your conversion rates
    • Great customer support

    Cons

    • Expensive pricing
    • Doesn’t include a code snippet to pull data directly from websites
    • Doesn’t show sub-domains of your site

    8. Hotjar

    Hotjar is a behavioural website analytics tool with a focus on providing insights into individual user sessions with features like heatmaps and session recordings. Founded in 2014, Hotjar is used by 900,000 sites around the world.

    Hotjar heat mapping

    Why Hotjar : Unlike traditional web analytics tools like Google Analytics, Hotjar is a behavioural analytics tool that provides in-depth behaviour insights session by session. The tool offers a variety of features that give you a sneak peek into your users’ behaviours by watching how they interact with your site action by action.

    Hotjar Standout Features and Integrations :

    Standout features include comprehensive heat mapping, visitor session recordings to see what visitors did moment by moment, feedback polls to gain insights from site visitors and conversion funnels to help you analyse leaks in your funnel at each conversion stage.

    Integrations include HubSpot, Slack, Jira, WordPress, Shopify, Google Analytics, Mixpanel, Microsoft Teams, Zapier and ClickFunnels.

    Pricing starts at free for the Basic plan and $80/month for Business, which includes a 15-day free trial.

    Pros

    • You can see exactly where visitors click, move and scroll
    • Watch session replays to see what visitors did step-by-step
    • See what percentage of visitors take certain actions
    • Data segmentation features to help you understand KPIs in-depth
    • There are no user limits with the platform, making it easy to scale

    Cons

    • While it offers behavioural analytics, Hotjar doesn’t provide insights into traditional web analytics like Matomo does, including traffic sources and bounce rate
    • History data monitoring is complex

    Elevate your website performance today

    Understanding your visitors’ behaviour and needs is essential when you’re looking to improve your website performance.

    By leveraging a website analytics platform, you’ll be able to gain new insights into your visitors and use insights from your content and campaign performance to improve your user experience.

    If you’re looking to start using a web traffic analysis tool today, then Matomo is an excellent choice.

    Matomo is a powerful, privacy-friendly and compliant tool that gives in-depth insights into your audience, your content and your marketing efforts to help you improve your site’s performance.

    The platform also includes a variety of robust behavioural analytics features like heatmaps, session recording and more, which are included in your Cloud subscription. 

    Start your 21-day free trial of Matomo today (no credit card required).

  • Introducing Crash Analytics for Matomo

    30 août 2023, par Erin — Community, Plugins

    Bugs and development go hand in hand. As code matures, it contends with new browser iterations, clashes with ad blockers and other software quirks, resulting in the inevitable emergence of bugs. In fact, a staggering 13% of all pageviews come with lurking JavaScript errors.

    Monitoring for crashes becomes an unrelenting task. Amidst this never-ending effort to remove bugs, a SurveyMonkey study unveils a shared reality : a resounding 66% of individuals have encountered bug-ridden websites.

    These bugs lead to problems like malfunctioning shopping carts, glitchy checkout procedures and contact forms that just won’t cooperate. But they’re not just minor annoyances – they pose a real danger to your conversion rates and revenue.

    According to a study, 58% of visitors are inclined to abandon purchases as a result of bugs, while an astonishing 75% are driven to completely abandon websites due to these frustrating experiences.

    Imagine a website earning approximately 25,000 EUR per month. Now, factor in errors occurring in 13% of all pageviews. The result ? A potential monthly loss of 1,885 EUR.

    Meet Crash Analytics

    Driven by our vision to create an empowering analytics product, we’re excited to introduce Crash Analytics, an innovative plugin for Matomo On-Premise that automatically tracks bugs on your website.

    Crash Analytics for Matomo Evolution Graph
    View crash reports by evolution over time

    By offering insights into the precise bug location and the user’s interactions that triggered it, along with details about their device type, browser and more, Crash Analytics empowers you to swiftly address crashes, leading to an improved user experience, higher conversion rates and revenue growth.

    Soon, Crash Analytics will become available to Matomo Cloud users as well, so stay tuned for further updates and announcements.

    Say goodbye to lost revenue – never miss a bug again

    Even if you put your website through the toughest tests, it’s hard to predict every little hiccup that can pop up across different browsers, setups and situations. Factors such as ad blockers, varying internet speeds for visitors and browser updates can add an extra layer of complexity.

    When these crashes happen, you want to know immediately. However, according to a study, only 29% of surveyed respondents would report the existence of the site bug to the website operator. These bugs that go unnoticed can really hurt your bottom line and conversion rates, causing you to lose out on revenue and leaving your users frustrated and disappointed.

    Crash detail report in Crash Analytics for Matomo
    Detailed crash report

    Crash Analytics is here to bridge this gap. Armed with scheduled reporting (via email or texts) and automated alert functionalities, you gain the power to instantly detect bugs as they occur on your site. This proactive approach ensures that even the subtlest of issues are brought to your attention promptly. 

    With automated reports and alerts, you can also opt to receive notifications when crashes increase or ignore specific crashes that you deem insignificant. This keeps you in the loop with only the issues that truly matter, helping you cut out the noise and take immediate action.

    Forward crash data

    Easily forward crash data to developers and synchronise the efforts of technical teams and marketing experts. Track emerging, disappearing and recurring errors, ensuring that crash data is efficiently relayed to developers to prioritise fixes that matter.

    Eemerging, disappearing and recurring crashes in Crash Analytics for Matomo
    Track emerging, disappearing and recurring bugs

    Plus, your finger is always on the pulse with real-time reports that offer a live view of crashes happening at the moment, an especially helpful feature after deploying changes. Use annotations to mark deploys and correlate them with crash data, enabling you to quickly identify if a new bug is linked to recent updates or modifications.

    Crash data in real time
    Crash data in real time

    And with our mobile app, you can effortlessly stay connected to your website’s performance, conveniently accessing crash information anytime and anywhere. This ensures you’re in complete control of your site’s health, even when you’re on the move.

    Streamline bug resolution with combined web and crash analytics

    Crash Analytics for Matomo doesn’t just stop at pinpointing bug locations ; it goes a step further by providing you with a holistic perspective of user interactions. Seamlessly combining Matomo’s traditional and behavioural web analytics features—like segments, session recordings and visitor logs—with crash data, this integrated approach unveils a wealth of insights so you can quickly resolve bugs. 

    For instance, let’s say a user encounters a bug while attempting to complete a purchase on your e-commerce website. Crash Analytics reveals the exact point of failure, but to truly grasp the situation, you delve into the session recordings. These recordings offer a front-row seat to the user’s journey—every click and interaction that led to the bug. Session recordings are especially helpful when you are struggling to reproduce an issue.

    Visits log combined with crash data in Matomo
    Visits log overlayed with crash data

    Additionally, the combination of visitor logs with crash data offers a comprehensive timeline of a user’s engagement. This helps you understand their activity leading up to the bug, such as pages visited, actions taken and devices used. Armed with these multifaceted insights, you can confidently pinpoint the root causes and address the crash immediately.

    With segments, you have the ability to dissect the data and compare experiences among distinct user groups. For example, you can compare mobile visitors to desktop visitors to determine if the issue is isolated or widespread and what impact the issue is having on the user experience of different user groups. 

    The combination of crash data with Matomo’s comprehensive web analytics equips you with the tools needed to elevate user experiences and ultimately drive revenue growth.

    Start in seconds, shape as needed : Your path to a 100% reliable website

    Crash Analytics makes the path to a reliable website simple. You don’t have to deal with intricate setups—crash detection starts without any configuration. 

    Plus, Crash Analytics excels in cross-stack proficiency, seamlessly extending its capabilities beyond automatically tracking JavaScript errors to covering server-side crashes as well, whether they occur in PHP, Android, iOS, Java or other frameworks. This versatile approach ensures that Crash Analytics comprehensively supports your website’s health and performance across various technological landscapes.

    Elevate your website with Crash Analytics

    Experience the seamless convergence of bug tracking and web analytics, allowing you to delve into user interactions, session recordings and visitor logs. With the flexibility of customising real-time alerts and scheduled reports, alongside cross-stack proficiency, Crash Analytics becomes your trusted ally in enhancing your website’s reliability and user satisfaction to increase conversions and drive revenue growth. Equip yourself to swiftly address issues and create a website where user experiences take precedence.

    Start your 30-day free trial of our Crash Analytics plugin today, and stay tuned for its availability on Matomo Cloud.