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• How to Use Analytics & Reports for Marketing, Sales & More

  28 septembre 2023, par Erin — Analytics Tips

  By now, most professionals know they should be using analytics and reports to make better business decisions. Blogs and thought leaders talk about it all the time. But most sources don’t tell you how to use analytics and reports. So marketers, salespeople and others either skim whatever reports they come across or give up on making data-driven decisions entirely. 

  But it doesn’t have to be this way.

  In this article, we’ll cover what analytics and reports are, how they differ and give you examples of each. Then, we’ll explain how clean data comes into play and how marketing, sales, and user experience teams can use reports and analytics to uncover actionable insights.

  What’s the difference between analytics & reports ? 

  Many people speak of reports and analytics as if the terms are interchangeable, but they have two distinct meanings.

  A report is a collection of data presented in one place. By tracking key metrics and providing numbers, reports tell you what is happening in your business. Analytics is the study of data and the process of generating insights from data. Both rely on data and are essential for understanding and improving your business results.

  

  A science experiment is a helpful analogy for how reporting and analytics work together. To conduct an experiment, scientists collect data and results and compile a report of what happened. But the process doesn’t stop there. After generating a data report, scientists analyse the data and try to understand the why behind the results.

  In a business context, you collect and organise data in reports. With analytics, you then use those reports and their data to draw conclusions about what works and what doesn’t.

  Reports examples 

  Reports are a valuable tool for just about any part of your business, from sales to finance to human resources. For example, your finance team might collect data about spending and use it to create a report. It might show how much you spend on employee compensation, real estate, raw materials and shipping.

  On the other hand, your marketing team might benefit from a report on lead sources. This would mean collecting data on where your sales leads come from (social media, email, organic search, etc.). You could collect and present lead source data over time for a more in-depth report. This shows which sources are becoming more effective over time. With advanced tools, you can create detailed, custom reports that include multiple factors, such as time, geographical location and device type.

  

  Analytics examples 

  Because analytics requires looking at and drawing insights from data and reports to collect and present data, analytics often begins by studying reports. 

  In our example of a report on lead sources, an analytics professional might study the report and notice that webinars are an important source of leads. To better understand this, they might look closely at the number of leads acquired compared to how often webinars occur. If they notice that the number of webinar leads has been growing, they might conclude that the business should invest in more webinars to generate more leads. This is just one kind of insight analytics can provide.

  For another example, your human resources team might study a report on employee retention. After analysing the data, they could discover valuable insights, such as which teams have the highest turnover rate. Further analysis might help them uncover why certain teams fail to keep employees and what they can do to solve the problem.

  The importance of clean data 

  Both analytics and reporting rely on data, so it’s essential your data is clean. Clean data means you’ve audited your data, removed inaccuracies and duplicate entries, and corrected mislabelled data or errors. Basically, you want to ensure that each piece of information you’re using for reports and analytics is accurate and organised correctly.

  If your data isn’t clean and accurate, neither will your reports be. And making business decisions based on bad data can come at a considerable cost. Inaccurate data might lead you to invest in a channel that appears more valuable than it actually is. Or it could cause you to overlook opportunities for growth. Moreover, poor data maintenance and the poor insight it provides will lead your team to have less trust in your reports and analytics team.

  The simplest way to maintain clean data is to be meticulous when inputting or transferring data. This can be as simple as ensuring that your sales team fills in every field of an account record. When you need to import or transfer data from other sources, you need to perform quality assurance (QA) checks to make sure data is appropriately labelled and organised. 

  Another way to maintain clean data is by avoiding cookies. Most web visitors reject cookie consent banners. When this happens, analysts and marketers don’t get data on these visitors and only see the percentage of users who accept tracking. This means they decide on a smaller sample size, leading to poor or inaccurate data. These banners also create a poor user experience and annoy web visitors.

  Matomo can be configured to run cookieless — which, in most countries, means you don’t need to have an annoying cookie consent screen on your site. This way, you can get more accurate data and create a better user experience.

  Marketing analytics and reports 

  Analytics and reporting help you measure and improve the effectiveness of your marketing efforts. They help you learn what’s working and what you should invest more time and money into. And bolstering the effectiveness of your marketing will create more opportunities for sales.

  

  One common area where marketing teams use analytics and reports is to understand and improve their keyword rankings and search engine optimization. They use web analytics platforms like Matomo to report on how their website performs for specific keywords. Insights from these reports are then used to inform changes to the website and the development of new content.

  As we mentioned above, marketing teams often use reports on lead sources to understand how their prospects and customers are learning about the brand. They might analyse their lead sources to better understand their audience. 

  For example, if your company finds that you receive a lot of leads from LinkedIn, you might decide to study the content you post there and how it differs from other platforms. You could apply a similar content approach to other channels to see if it increases lead generation. You can then study reporting on how lead source data changes after you change content strategies. This is one example of how analysing a report can lead to marketing experimentation. 

  Email and paid advertising are also marketing channels that can be optimised with reports and analysis. By studying the data around what emails and ads your audience clicks on, you can draw insights into what topics and messaging resonate with your customers.

  

  Marketing teams often use A/B testing to learn about audience preferences. In an A/B test, you can test two landing page versions, such as two different types of call-to-action (CTA) buttons. Matomo will generate a report showing how many people clicked each version. From those results, you may draw an insight into the design your audience prefers.

  Sales analytics and reports 

  Sales analytics and reports are used to help teams close more deals and sell more efficiently. They also help businesses understand their revenue, set goals, and optimise sales processes. And understanding your sales and revenue allows you to plan for the future.

  One of the keys to building a successful sales strategy and team is understanding your sales cycle. That’s why it’s so important for companies to analyse their lead and sales data. For business-to-business (B2B) companies in particular, the sales cycle can be a long process. But you can use reporting and analytics to learn about the stages of the buying cycle, including how long they take and how many leads proceed to the next step.

  Analysing lead and customer data also allows you to gain insights into who your customers are. With detailed account records, you can track where your customers are, what industries they come from, what their role is and how much they spend. While you can use reports to gather customer data, you also have to use analysis and qualitative information in order to build buyer personas. 

  

  Many sales teams use past individual and business performance to understand revenue trends. For instance, you might study historical data reports to learn how seasonality affects your revenue. If you dive deeper, you might find that seasonal trends may depend on the country where your customers live. 

  

  Conversely, it’s also important to analyse what internal variables are affecting revenue. You can use revenue reports to identify your top-performing sales associates. You can then try to expand and replicate that success. While sales is a field often driven by personal relationships and conversations, many types of reports allow you to learn about and improve the process.

  Website and user behaviour analytics and reports 

  More and more, businesses view their websites as an experience and user behaviour as an important part of their business. And just like sales and marketing, reporting and analytics help you better understand and optimise your web experience. 

  Many web and user behaviour metrics, like traffic source, have important implications for marketing. For example, page traffic and user flows can provide valuable insights into what your customers are interested in. This can then drive future content development and marketing campaigns.

  

  You can also learn about how your users navigate and use your website. A robust web analytics tool, like Matomo, can supply user session recordings and visitor tracking. For example, you could study which pages a particular user visits. But Matomo also has a feature called Transitions that provides visual reports showing where a particular page’s traffic comes from and where visitors tend to go afterward. 

  

  As you consider why people might be leaving your website, site performance is another important area for reporting. Most users are accustomed to near-instantaneous web experiences, so it’s worth monitoring your page load time and looking out for backend delays. In today’s world, your website experience is part of what you’re selling to customers. Don’t miss out on opportunities to impress and delight them.

  Dive into your data

  Reporting and analytics can seem like mysterious buzzwords we’re all supposed to understand already. But, like anything else, they require definitions and meaningful examples. When you dig into the topic, though, the applications for reporting and analytics are endless.

  Use these examples to identify how you can use analytics and reports in your role and department to achieve better results, whether that means higher quality leads, bigger deal size or a better user experience.

  To see how Matomo can collect accurate and reliable data and turn it into in-depth analytics and reports, start a free 21-day trial. No credit card required.

• Organic Traffic : What It Is and How to Increase It

  19 septembre 2023, par Erin — Analytics Tips

  Organic traffic can be a website’s most valuable source of visitors. But it can also be the hardest form of traffic to acquire. While paid ads can generate traffic almost instantly, you need to invest time and energy into growing traffic from search engines.

  And it all starts with understanding exactly what organic traffic is. 

  If you want to understand what organic traffic is, how to measure it and how to generate more of it, then this article is for you.

  What is organic traffic ?

  Organic traffic is the visitors your website receives from the unpaid results on search engines like Google, Bing and DuckDuckGo. 

  The higher your website ranks in the search engine results pages and the more search terms your website ranks for, the more organic traffic your site will receive. 

  Organic traffic is highly valued by marketers, partly because it has a much higher clickthrough rate than PPC ads. Research shows the top organic result has a 39.8% CTR compared to just 2.1% for paid ads.

  

  So, while you can pay to appear at the top of search engines (using a platform like Google Ads, for instance), you probably won’t receive as much traffic as you would if you were to rank organically in the same search engine.

  What other types of traffic are there ? 

  Organic traffic isn’t the only type of traffic your website can get. You can also receive traffic from the following channels :

  Direct

  People familiar with your site may visit it directly, either by entering your URL into their browser or accessing it through a bookmarked link ; both scenarios are counted as direct traffic.

  Social

  Social traffic includes visits to your website from a social media platform. For example, if someone shares a link to your website on Facebook, any user who clicks on it will be counted as social traffic. 

  Websites

  Social media isn’t the only way for someone to share a link to your website. Any time a visitor finds your website by clicking on a link on another website, it will be counted as “websites”. This is also known as referral traffic on some analytics platforms. 

  Campaign

  Campaign traffic encompasses both paid and unpaid traffic sources. Paid sources include advertising on search engines and social media (also known as PPC or pay-per-click), as well as collaborations with influencers and sponsorships. Unpaid sources, such as your organisation’s email newsletters, cross-promotions with other businesses and other similar methods, are also part of this mix. 

  In simpler terms, it’s the traffic you deliberately direct to your site, and you utilise campaign tracking URLs to measure how these efforts impact your ROI.

  A word on multi-touch attribution

  If you are interested in learning more about types of traffic to track conversions, then it’s important to understand multi-touch attribution. The truth is most customers won’t just use a single traffic channel to find your website. In reality, the modern customer journey has multiple touchpoints, and customers may first find your site through an ad and then search for more about your brand on Google before going directly to your website. 

  

  You are at risk of under or overestimating the effectiveness of a marketing channel without using multi-touch attribution tracking. With this marketing analytics model, you can accurately weigh the impact of every channel and allocate budgets accordingly. 

  What are the benefits of organic traffic ?

  Getting more organic traffic is a common marketing goal for many companies. And it’s not surprising why. There’s a lot to love about organic traffic. 

  For starters, it’s arguably the most cost-effective traffic your site can receive. You will still need to pay to create and distribute organic content (whether it’s a blog post or product page). You don’t need to pay for it to show up in a search engine. You continue to get value from organic traffic long after you’ve created the page, too. A good piece of organic content can receive high volumes of monthly visitors for years. That’s a stark difference from paid ads, where traffic stops as soon as you turn off the ad. 

  It also puts your website in front of a massive audience, with Google alone processing over 3.5 billion searches every day. There’s a good chance that if your target audience is looking for a solution to their problems, they start with Google. 

  Organic traffic is fantastic at building brand awareness. Usually, users aren’t searching for a specific brand or company. They are searching for informational keywords (“how to brew the perfect cup of coffee”) or unbranded transactional keywords (“best home workout machine”). In both cases, customers can use search engines to become aware of your brand. 

  Finally, organic traffic brings in high-quality leads at every marketing funnel stage. Because users are searching for informational and transactional keywords, your site can receive visits from buyers at every stage of the marketing funnel, giving you multiple chances to convert them and helping to increase the number of touch points you have.

  How to check your website’s organic traffic

  You don’t need to complete complex calculations to determine your site’s organic traffic. A web analytics solution like Matomo will accurately measure your site’s organic traffic. 

  In Matomo, on the left-hand sidebar, you can access organic traffic data by clicking Acquisition and then selecting All Channels.

  

  You’ll find a detailed breakdown of all traffic sources, including organic traffic, within the specified timeframe. The report is set to the current day by default, but you can view organic traffic metrics over a day, week, month, year or a date range of your choice.

  If you want to take things further, you can get a detailed view of organic visitors by creating a custom report for “Visitors from Search Engines only.” By creating a custom report with the segment “Channel Type is search”, you’ll be able to combine other metrics like average actions per visit, bounce rate, goal conversions, etc., to create a comprehensive report on your organic traffic and the behavior of these visitors.

  Matomo also lets you integrate Google, Bing and Yahoo search consoles directly into your Matomo Analytics to monitor keyword performance.

  How to increase organic traffic

  Follow these six tips if you want to increase the web traffic you get organically from search engines. 

  Create more and better content

  Here’s the reality : Most websites don’t get much traffic from Google. Only 40% of sites rank on the first page, and just 23% sit in the top three results. 

  Let’s take quality first. The best content tends to rise to the top of search engines. That’s because it gets shared more, receives more backlinks and gets more user engagement. So, if you want to appear at the top of Google results, creating mediocre content probably won’t cut it. You need to go above and beyond what is already there. 

  But you can’t just create one fantastic piece of content and expect to receive thousands of visitors. You need multiple pages targeting as many search terms as possible. The more pages search engines index, the more opportunities you have to rank. Or, to put it another way, the more shots you take, the greater your chances of scoring. 

  Use keyword research tools

  While creating great content is essential, you want to ensure that content targets the right keywords. These keywords receive a suitable amount of traffic and are easy to rank for. 

  Keyword research tools like Ahrefs of Semrush are the easiest way to find high-traffic topics to write about. Specifically, you want to aim for long-tail keywords. These are search terms that contain three or more words. Think “Nike men’s basketball shoe” rather than “basketball shoe.”

  

  As you can see, long tail keywords have a lower monthly search volume (250 vs. 1,100 using the example above) than broad terms but are much easier to rank for (14 vs. 41 Keyword Difficulty).

  

  While the above tools can help you find new topics to write about, Matomo’s Search Engine Keywords Performance plugin can help highlight topics you have already covered that could be expanded.

  

  The plugin automatically connects to APIs from all significant search engines and imports all the keywords people search for when clicking on your websites into your Matomo report. 

  If you find a cluster of keywords on the same topic that generates a lot of visitors, it may be worth creating even more content on that topic. Similarly, if there’s a topic you think you have covered but isn’t generating much traffic, you can look at revising and refreshing your existing content to try to rank higher. 

  Build high-quality backlinks

  Backlinks are arguably the most important Google ranking factor and the primary way Google assesses the authoritativeness of your site and content. Backlinks strongly and positively correlate with traffic — at least according to 67.5% of respondents in a uSERP industry survey. 

  There are plenty of ways you can create high-quality backlinks that Google loves. Strategies include :

  • Creating and promoting the best content about a given topic
  • Guest posting on high-authority websites
  • Building relationships with other websites

  Ensure you avoid building low-quality spam links at all costs — such as private blog networks (PBNs), forum and comment spam links and directory links. These links won’t help your content to rank higher, and Google may even penalise your entire site if you build them. 

  Find and fix any technical Search Engine Optimisation (SEO) issues

  Search engines like Google need to be able to quickly and accurately crawl and index your website to rank your content. Unfortunately, many sites suffer from technical issues that impede search engine bots. 

  The good news is that certain tools make these issues easy to spot. Take the Matomo SEO Web Vitals feature, for instance. This lets you track a set of core web vital metrics, including :

  • Page Speed Score
  • First Contentful Paint (FCP)
  • Final Input Delay (FID)
  • Last Contentful Paint (LCP)
  • Cumulative Layout Shift (CLS)

  Take things even further by identifying major bugs and issues with your site. Crashes and other issues that impact user experience can also hurt your SEO and organic traffic efforts — so it’s best to eliminate them as soon as they occur. 

  

  Use Matomo’s Crash Analytics feature to get precise bug location information as well as the user’s interactions that triggered, the device they were using, etc. Scheduled reporting and alerts allow you to automate this task and instantly detect bugs as soon as they occur.

  Improve your on-page SEO

  As well as fixing technical issues, you should spend time optimising specific elements of your website to improve how it ranks in search engines. 

  There are several on-page elements you should optimise :

  • Image alt tags
  • URLs
  • Headings
  • Title tags
  • Internal links

  Your goal should be to include a target keyword in each element above. For example, your URL should be something like yoursite.com/keyword.

  It’s best to err on the side of caution here. Avoid adding too many keywords to each of these elements. This is called keyword stuffing, and Google may slap your site with a penalty. 

  Track your content’s performance

  One final way to increase organic traffic is to use an analytics platform to understand what content needs improving and which pages can be removed.

  

  Use an analytics platform like Matomo to see which pages generate the most organic traffic and which lag behind. This can help you prioritise your SEO efforts while highlighting pages that add no value. These pages can be completely revamped, redirected to another page or removed if appropriate. 

  Conclusion

  Organic traffic is arguably the most valuable traffic source your site can acquire. It is essential to monitor organic traffic levels and take steps to increase your organic traffic. 

  A good analytics platform can help you do both. Matomo’s powerful, open-source web analytics solution protects your data and your users’ privacy, while providing the SEO tools you need to send your organic traffic levels soaring. 

  Start a free 21-day trial now, no credit card required.

• FFmpeg add caption to top of video like memes

  25 juin 2018, par Praveen Tamil

  I’m trying to add a top section to a video like we do for image memes. I’m using drawtext option for that but the text is wrapped in output video.

  Let’s say I have a video and I need to add the caption like this to the whole video. How can i achieve this ?

  Expected output
  

  Resulted output

  I use below command for above result

  ffmpeg -ss 20 -i  D:\21-03-2018\15271618235b06a3df9d5cb.mp4 -filter_complex "[0:v]pad=iw:ih+50:0:50:color=white, drawtext=text='Meme Top Text will go here but it\\\\\'s a long text with multi line option. Line 1 text \n line 2 text \n line 3 text':fix_bounds=true:fontfile=Arial.ttf:fontsize=30:fontcolor=black:x=(w-tw)/2:y=(50-th)/2" -vframes 1 D:\21-03-2018\output.jpg